Web Delivery is now available as part of CDL Request.  In most cases, when users make a CDL Request for an article or book chapter, they will receive it through web delivery rather in paper format, unless they choose specifically to receive the paper.  Web Delivery means that the lending ILL unit scans the material and posts it on the web in PDF format, and sends users an email with instructions on how to retrieve the document.  Web delivery gets the material to users much faster than passing paper documents through the mail.

There may be times when it is not possible for the lending library to create an electronic copy.  If users select web delivery and receive a paper copy, it was means that the document requested could not be scanned.