CDLINFO News: technical management

Bug tracking

July 26, 2010  |  Category:  Strategic & Project Planning  |  Author: 

I’m managing a project that recently launched an early limited release, and one of our next tasks was to select a bug tracking tool. It would help us manage tasks … More

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Looking anew at Service Level Agreements

June 7, 2010  |  Category:  Strategic & Project Planning  |  Author: 

“Service Level Agreements”–does the phrase bore you or bring you to tears? Make you run looking for a task designee? Courtesy of Pomona Public Library You are probably in good … More

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Territory folks

April 12, 2010  |  Category:  Strategic & Project Planning  |  Author: 

I’ve had a couple of reminders this week about the perceived differences between technical team members and the rest of us. I claim the dubious privilege of straddling the fence, … More

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