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Felicia Poe

Program/Service

California Digital Library

Title

Deputy Director, Operations

Responsibilities

Felicia is responsible for CDL programmatic collaboration, strategy implementation, as well as internal CDL service teams (User Experience Design, Web Production, Information Services, and Infrastructure & Applications Support) that provide services to the four CDL programs.

Education

B.A., International Relations, San Francisco State University

M.I.S, Information Science, Indiana University Bloomington

Background

After joining the CDL in 2001, Felicia was assigned responsibility for user interface and service design, including overseeing the development of the Melvyl Catalog user interface and contributions to CDL's scholarly publishing program. Long an advocate of user-centered design and assessment as key organizational activities, she was chosen in 2004 to formally establish the CDL assessment, usability, and user experience program. In 2006 her responsibilities expanded to include management of information architecture and web production services. Before joining the University in 2001, Felicia worked in legal and corporate information services.

Committees/ Affiliations

  • CDL representative to the UC Libraries' Systemwide Operations and Planning Advisory Group (SOPAG) 2008-present

LinkedIn Profile

http://www.linkedin.com/pub/felicia-poe/3/596/2a8