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October 31, 2014
 
 
 
 
 

Holly Eggleston

Holly Eggleston

Program/Service

Collection Development and Management

Title

Electronic Resource Analyst

Responsibilities

Holly's primary responsibility is to lead development of technical standards and policy pertaining to licensed resources, and ensure that the functionality of these resources support the educational and research needs of UC students and faculty. In support of this objective, she organizes and manages the CDL Resource Liaisons program, comprised of 100+ subject area expert librarians across all ten campuses who serve as key links between the UC system and CDL licensed resource vendors, as well as between CDL and the campuses. She also manages the technical integration of licensed electronic resources into CDL systems and services, including defining and communicating technical requirements, facilitating vendor relationships, and managing ongoing lifecycle management activities from resource evaluation and transition between platforms through resource cancellation.

Education

M.L.I.S., University of Washington

Bachelor of Science, Computer Science, The Evergreen State College

Background

Prior to becoming a librarian, Holly worked for eight years at Microsoft in product support and quality assurance testing, including work as the product support lead for Microsoft Office, facilitating communication between the customer support sites and product development group. After two years as a systems development, staff training, and project management consultant, Holly began her library career at The University of Montana, initially as the business and economics librarian, and later as the head of technical services. Holly comes to us most recently from UC San Diego where she was the Assistant Head of Acquisitions, with responsibilities in all areas of electronic resource management, including license negotiation, troubleshooting escalated issues, and workflow implementation and documentation.

Professional Interests

  • Online community and collaboration
  • Database and tool development
  • Workflow design and implementation user advocacy

Committees/ Affiliations

  • American Library Association
  • Special Libraries Association
  • Association for Computing Machinery
  • North American Serials Interest Group

LinkedIn Profile

http://www.linkedin.com/in/heggleston