Collection Development and Management
Library Data and Services Analyst
Collect usage statistics for UC systemwide licensed content. Investigate and resolve usage data issues. Assist the CDL Helpline team to triage and troubleshoot problem reports.
PhD in Musicology, Washington University in St. Louis
Master of Music, Southern Illinois University at Carbondale
Bachelor of Music, Southern Illinois University at Carbondale
Nga had worked at UC Berkeley for 15 years before joining CDL in 2016. She has extensive experience in Electronic Resources Acquisitions which includes ordering, setting up access and troubleshooting access problems, managing campus instance of UC-eLinks, and running statistics reports for the library’s electronic resources.
Passionate about data analysis and finding ways to improve efficiency on work process.