Skip to main content

Nga Ong

Nga Ong

Program/Service

Collection Development and Management

Title

Library Data and Services Analyst

Responsibilities

Collect usage statistics for UC systemwide licensed content. Investigate and resolve usage data issues. Assist the CDL Helpline team to triage and troubleshoot problem reports.

Education

PhD in Musicology, Washington University in St. Louis

Master of Music, Southern Illinois University at Carbondale

Bachelor of Music, Southern Illinois University at Carbondale

Background

Nga had worked at UC Berkeley for 15 years before joining CDL in 2016. She has extensive experience in Electronic Resources Acquisitions which includes ordering, setting up access and troubleshooting access problems, managing campus instance of UC-eLinks, and running statistics reports for the library’s electronic resources.

Professional Interests

Passionate about data analysis and finding ways to improve efficiency on work process.