Evaluation and Assessment Reports

• 2007 Activities
• 2006 Activities
• 2005 Activities
• 2004 Activities
• 2003 Activities
• 2002 Activities
• 2001 Activities
• 2000 Activities
• 1999 Activities

2007 Activities

• UC-eLinks November 2007 Assessment Report: Findings and recommendations from an assessment concerning existing and potential service options for the UC-eLinks service menu. This assessment was conducted at UCSC and UCLA in November 2007. [PDF]
• Communication and Collaboration: Priorities and Perspectives on the UC Libraries-CDL Partnership: Final report of findings and recommendations from the CDL Spring 2006 assessment project, including interviews conducted at all ten UC campuses. [PDF]
• UC-eLinks UCSD Assessment Report: Findings and recommendations from a round of usability testing conducted on a prototype UC-eLinks window in February 2007. [PDF]
• CDL Web and Telephone Helpline Feedback Summary, November 5-9, 2007: An analysis of web and telephone Helpline feedback received by CDL during November 5-9, 2007. [PDF]

2006 Activities

• CDL Web and Telephone Helpline Feedback Summary, November 3-9, 2006: An analysis of web and telephone Helpline feedback received by CDL during November 3-9, 2006. [PDF]
• Spring 2006 Campus Needs Assessment Project Summary: Findings and recommendations from a round of needs assessment interviews conducted at all ten UC campuses. [PDF]
• Earth Sciences Metasearch Portal Usability Testing: Findings from a round of usability testing conducted on a prototype earth sciences metasearch portal. [PDF]
• UC Health Sciences Libraries Metasearch Exploration, Part 1: Draft report of findings from focus groups conducted with health sciences graduate students at UC Davis to explore the potential use and adoption of metasearch. [PDF]
• UC Health Sciences Libraries Metasearch Exploration, Part 2: Draft report of findings from focus groups conducted with medical faculty, researchers, and residents to explore the potential use and adoption of metasearch. [PDF]
• Shared Print: The Patron Perspective: Findings from a round of focus groups conducted at UCSD in November 2005 to identify any potential barriers to adoption of a shared print collection by faculty and graduate students. [PDF]

2005 Activities

• Linking to Online Resources in Melvyl: OpenURL vs. PID: Findings and recommendations from September 2005 focus groups including UC public service librarians. [PDF]
• Calisphere UI Testing Findings and Recommendations: Findings and recommendations from user interface testing held at Chico High School in September 2005. [PDF]
• American West Broad Topic Category Naming Report: Findings and recommendations from a May 2005 survey, designed to assess the clarity and usefulness of the American West broad topic category divisions and names. [PDF]
• Google Scholar Use - Campus Responses: The creative ways in which UC librarians and library staff use Google Scholar in their own work and at public service desks, as well as their objections to its use. [PDF]
• UCLA European Integration Portal: A Metasearch assessment exploring the research habits of experienced researchers. [PDF]
• Directory Usage Findings: Findings and recommendations from a survey concerning the usage of the Directory of CDL-Licensed Content. [PDF]
• CDLALERT-L Usage Findings: Findings and recommendations from a survey concerning the usage of the CDLALERT listserv notifying recipients of changes to the Directory of CDL-Licensed Content. [PDF]
• CDL Assessment Program Toolkit: An overview of different assessment methods, including focus groups, user interviews, online surveys, usability testing, and others. [PDF]
• Do You Have Any Recommendations? An Introduction to Recommender Systems: An overview of the characteristics, strengths, and known problems of content-based and collaborative filtering systems. [PDF]
• Librarians in the Wild: Results from an American West assessment addressing librarians' attitudes and experiences concerning online exhibit building. [PDF]
• Interactive University Teacher Assessment: Report from Interactive University on the use of digital objects by teachers in the classroom. [PDF]

2004 Activities

• Core Collection Assessment: Findings and recommendations from a round of usability testing conducted at UC Santa Cruz for the Metasearch project. [PDF]
• American West: Report from Alex Wright. [PDF]
• NSDL: Report from Alex Wright. [PDF]

2003 Activities

• Libstaff/Inside CDL redesign:
  • Library staff survey: Results showing the current and future needs and uses of the Libstaff/Inside CDL site.
  • Libstaff/Inside CDL categories survey: Results of the survey designed to help the project team create useful and meaningful subject categories on the new site.
• Luna Insight Image Demonstrator:
  • Assessment PlanPhase I: Results from the structured interviews and usability tests with faculty and graduate students. [PDF]
  • Luna training: Top three concerns identified. [PDF]
• UC-eLinks usability testing:
  • UC-eLinks usability testing: Summary of usability testing results and possible mitigations for the UC-eLinks page, links to UC-eLinks services, and the route from heavily used database vendors (Gale, Ovid, PubMed, Web of Science) to UC-eLinks. [PDF]

2002 Activities

• University of California Press eScholarship Editions: Usability test results summary. November 2002 [PDF]
• Melvyl-T prototype usability testing: September 2002
  • Round 1: Results summary. [PDF]
  • Round 2: Results summary. [PDF]
• Online Archive of California (OAC) usability test and survey summary: Describes the issues and problems raised during usability testing and the solutions that were implemented. July 2002 [PDF]
• Library of California periodicals titles (PE) database user survey: Includes information about use of the PE database, new features users want, and survey results for library staff and other users. July 2002 [PDF]
  • Librarian and library staff: Original survey (no longer activated) and complete results.
  • Other users: Original survey (no longer activated) and complete results.
• California Digital Library web site feedback trends: Compiles summaries from the October and April 2001 analyses of feedback from the CDL web site. Also shows trends in feedback from October 1999 to October 2001. March 2002 [PDF]

2001 Activities

• SearchLight focus group summary: Summary of focus group sessions conducted at UCLA and UC Santa Barbara. Fall 2001 [PDF]
• UC-eLinks (SFX):
  • Usability test summary: Summary of usability testing results for the CDL-SFX page, SFX links, Gale, ProQuest, CSA, and PE. November 2001 [PDF]
  • SFX prototype test: Describes the SFX test and provides a link to the SFX test site. [HTML]
  • Survey results:
    • CSA
    • Gale
    • OVID
    • ProQuest
• Usability workshop: The workshop was designed to give attendees the knowledge and skills to successfully conduct their own usability tests. November 5 and 7, 2001 [HTML]
• OAC usability test summary: Summary of usability tests conducted with the OAC Dynaweb software and Michigan's Bentley Archive (DLXS software). October 2001 [PDF]
• Melvyl-T prototype usability test summary: Summary of usability test results of Melvyl-T. October 2001 [PDF]
• CDL web site feedback summary: Summarizes feedback from CDL-hosted databases and CDL directories. October 2001 [PDF]
• Melvyl Catalog library staff survey: Focuses on the hidden uses of the Melvyl Catalog.
  • Original survey: No longer activated. [HTML]
  • Summary report: Summary of the Melvyl Catalog functions ranked by importance, and responses to open-ended questions. [PDF]
  • Results: Graphs and comments. [HTML]
• A&I vendor interface surveys: Graphs of survey results and comments about CDL-hosted database test accounts. [HTML]
• CDL web site feedback summary: Summarizes feedback from CDL-hosted databases and CDL directories. April 2001 [PDF]
• Counting California:
  • Summary: Heuristic evaluation. [PDF]
  • Appendix A: Ten usability principles. [PDF]
  • Appendix B: Group evaluation summary worksheet. [PDF]

2000 Activities

• MyLibrary evaluation:
  • User observation summary: Does not include images. [HTML] [RTF]
  • Introduction notes: Outlines the introduction for the survey. [RTF]
  • Observer's notes: Worksheet template for observers. [RTF]
  • Focus group session summaries: Summary of results and list of focus groups. [HTML] [RTF]
    • UC Berkeley students [RTF]
    • UC Irvine faculty [RTF]
    • UC San Francisco students [RTF]
    • UC San Francisco library staff [RTF]
    • UC San Francisco faculty [RTF]
• CDL web site feedback summary: Summarizes feedback from CDL-hosted databases and CDL directories. October 2000 [PDF]
• Workshop in best practices for instruction and reference for digital resources: Summary of evaluation forms. June 23, 2000 [PDF]
• PIR Evaluation:
  • ILL staff satisfaction and behavior survey:
    • Summary [PDF]
    • Results [HTML]
  • User satisfaction:
    • Survey summary: Phase II user awareness and satisfaction summary. [RTF]
    • Survey: Phase II survey. April 2000 [RTF]
  • Interface usability:
    • Summary: Phase II interface survey summary. [RTF]
    • Results: Phase II interface survey results. [HTML]
• RFP for CDL-hosted databases:
  • Melvyl Catalog survey: The Melvyl Catalog's future—desirable functions and services. The survey is not active. [HTML]
    • Survey results: Graphs of responses. [HTML]
    • Quantitative data summary: Part I answers to the multiple choice questions presented in chart and numeric form, by campus, with a faculty summary. [PDF]
    • Qualitative data summary: Part II summary of the written responses to survey sections that had "other" or an open-ended question. [PDF]
• CDL web site feedback summary: Summarizes feedback from CDL-hosted databases and CDL directories. April 2000 [PDF]

1999 Activities

• UCR faculty focus group summary: Fall 1999 [PDF]
• CDL web site feedback summary: October 1999 [PDF]
• PIR Evaluation: Phase I — user awareness and satisfaction survey summary. April 1999 [PDF]
• CDL web site feedback summary: April 1999 [PDF]
• UC public service staff focus group summary: Spring 1999 [PDF]