Ei Village Performance Report for UC all campuses Time Period: November 1999 Usage Data -------------- Ei CompendexWeb # Citations 3950 # Full Records 168 #Transactions 699 #Searches 260 Ei Village # Page Hits 164 # Alerts 16 Systems Performance -------------------------- Ei is committed to providing technical support and computer systems response time which meet critical standards. Our goal is to maintain Ei Village service availability a minimum of 95% of the time, and we promise that all queries will be processed by our computer systems in less than 7 seconds 85% of the time. It is with great pride that we can report we have exceeded these goals for the past year. For further information or answers to questions, please contact your Ei Account Manager. We apologize for the delay in getting this report to you. Mayor Definitions: A) Transactions: The number of buttons or links clicked on within the application. B) Searches: The number of searches executed by this account for this interval.