MELVYL ABI DATABASE TELNET STATISTICS                              
               Time period: 02/01/99 through 02/28/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 166               1,123               1,289            
Davis                    298                  11                 309            
Irvine                   373                   0                 373            
Los Angeles               40                 552                 592            
Riverside                328                   7                 335            
San Diego                 46                 103                 149            
San Francisco             76                   3                  79            
Santa Barbara            123                  41                 164            
Santa Cruz               189                  81                 270            
Lawrence Berkeley          0                   5                   5            
Lawrence Livermore         0                  17                  17            
Los Alamos                 0                   0                   0            
Other - UC                16                  19                  35            
Other-Network UC         n/a                 533                 533            
                     _______              ______               _____            
                       1,655               2,495               4,150            
                                                                                
                                                                                
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.               62              202                  4,161         
     2-4  a.m.               33              147                  3,344         
     4-6  a.m.               19               81                  1,230         
     6-8  a.m.               56              164                  3,210         
     8-10 a.m.              284              890                 10,392         
    10-12 a.m.              679            2,052                 30,808         
    12-2  p.m.              792            2,824                 35,726         
     2-4  p.m.              954            3,203                 48,960         
     4-6  p.m.              621            2,267                 34,239         
     6-8  p.m.              260            1,043                 15,746         
     8-10 p.m.              265            1,024                 31,953         
    10-12 p.m.              125              481                  9,048         
    __________       __________       __________      _________________         
        Total:            4,150           14,378                228,817         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 479               4,056               4,535            
Davis                  1,092                  40               1,132            
Irvine                 1,112                   0               1,112            
Los Angeles              128               2,295               2,423            
Riverside              1,367                  19               1,386            
San Diego                126                 324                 450            
San Francisco            277                   2                 279            
Santa Barbara            505                 117                 622            
Santa Cruz               654                 181                 835            
Lawrence Berkeley          0                  10                  10            
Lawrence Livermore         0                  72                  72            
Los Alamos                 0                   0                   0            
Other - UC                47                  90                 137            
Other-Network UC         n/a               1,385               1,385            
                     _______              ______               _____            
                       5,787               8,591              14,378            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               5,097              85,683              90,780            
Davis                 13,528                 514              14,042            
Irvine                14,692                   0              14,692            
Los Angeles            2,880              38,878              41,758            
Riverside             13,274                 359              13,633            
San Diego              1,066               5,349               6,415            
San Francisco          3,585                  84               3,669            
Santa Barbara          4,649               1,448               6,097            
Santa Cruz             7,045               2,634               9,679            
Lawrence Berkeley          0                 580                 580            
Lawrence Livermore         0               1,830               1,830            
Los Alamos                 0                   0                   0            
Other - UC               373               1,229               1,602            
Other-Network UC         n/a              24,040              24,040            
                     _______              ______               _____            
                      66,189             162,628             228,817            
                                                                                
1.4  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         1.0                
  Standard deviation in seconds                              2.1                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.1                
  Standard deviation in seconds                              0.4                
                                                                                
                                                                                
2.0  ABI Database Detailed Statistics                                           
_________________________________________                                       
                                                                                
Median session length (minutes:seconds)                    11:02                
Average session length (minutes:seconds)                   16:39                
Longest session recorded (minutes:seconds)                803:27                
Average number of searches completed per session             3.4                
Retrievals per search - median                               8.0                
Retrievals per search - average                           1270.5                
Retrievals per search - standard deviation                 11453                
Percent of searches completed with 0 results                28.0%               
                                                                                
Percent of searches entered that are long                    1.6%               
Percent of long searches completed                                              
  (includes partial results)                                59.4%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total     Percentage         
                                              __________     __________         
  FIND                                            12,849          23.6%         
  DISPLAY (excluding automatic displays)          27,450          50.4%         
  BROWSE                                              70           0.1%         
  SELECT                                              12           0.0%         
  HELP                                             1,034           1.9%         
  EXPLAIN                                            978           1.8%         
  SET/RESET                                        1,703           3.1%         
  SHOW                                               295           0.5%         
  ADD ON (AND, OR, AND NOT)                        1,525           2.8%         
  LOGON or LOGOFF                                  5,265           9.7%         
  COMMENT                                              1           0.0%         
  SAVE                                             1,680           3.1%         
  USE                                                 34           0.1%         
  OTHER                                            1,637           3.0%         
                                                                                
                                                                                
2.1  Article Text                                                               
_________________                                                               
                                                                                
DISPLAY TEXT commands                                      3,157                
                                                                                
TEXT included with CONTINUOUS, PRINT, CAPTURE, or SLOW       354                
displays or when any of these paging options is set.                            
                                                                                
TEXT included with MAIL commands                               0                
                                                                                
SET DISPLAY TEXT commands                                      0                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR  2,771  19.8%     723   26.1%      10    53.3   169.1         
  TITLE WORD       2,255  16.1%     830   36.8%       6    94.4   815.1         
  EXACT TITLE        217   1.5%      88   40.6%       1     9.2    42.1         
  JOURNAL            643   4.6%     238   37.0%     287  2392.0  7698.2         
  EXACT JOURNAL      432   3.1%     172   39.8%     790  3646.6  8107.1         
  SUBJECT          1,732  12.4%     916   52.9%     255  5413.1 19010.1         
  EXACT SUBJECT      132   0.9%      59   44.7%     152  4294.8 12048.3         
  KEYWORD          4,563  32.5%     737   16.1%      58  2513.7 19038.9         
  PUB TYPE            41   0.3%       4    9.8%     111   274.7   441.3         
  DATE               357   2.5%     100   28.0%      32   288.2  1082.8         
  ADDED                8   0.1%       2   25.0%   3,971  8741.3  7390.2         
  ARTICLE              0   0.0%       0    0.0%       0     0.0     0.0         
  LANGUAGE             8   0.1%       1   12.5%     587  2099.0  4349.7         
  GEOGRAPHIC NAME     72   0.5%      12   16.7%      64   545.4  1016.3         
  SUBJ CATEGORY       58   0.4%       4    6.9%     497  9958.4 24428.7         
  COMPANY NAME       337   2.4%     107   31.8%      57   885.9  6967.5         
  EX COMPANY NAME     26   0.2%       8   30.8%      94   338.8   445.5         
  DUNS                 4   0.0%       4    100%       0     0.0     0.0         
  TICKER SYMBOL        5   0.0%       5    100%       0     0.0     0.0         
  ID NUMBER            2   0.0%       1   50.0%       1     1.0     0.0         
  ISSN                 3   0.0%       1   33.3%     880   879.5  1119.4         
  PERIODICAL         220   1.6%      36   16.4%       6   215.8   946.0         
  EXACT PE            85   0.6%      23   27.1%       4    15.5    36.3         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             1   0.0%       1    100%       0     0.0     0.0         
  Other indexes       47   0.3%      13   27.7%     279  2112.1  5172.3         
                                                                                
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple         1,202   9.4%     379   31.5%      12   372.4  3782.4         
  Single          11,542  90.6%   3,313   28.7%      32  2057.9 14711.8         
                                                                                
BROWSEs completed:                                  RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No. BROWSEs    No.   Index  Median    Avg.    Dev.         
                  ______ _______ ______ _______  ______ _______ _______         
  By index:                                                                     
  SUBJECT             70   100%      22   31.4%       3     9.4    14.8         
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0         
                                                                                
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     1.7%               
  SHORT                                                     90.9%               
  LONG                                                       1.1%               
  TAGS                                                       0.0%               
  FIELDS                                                     1.0%               
  BROWSE REVIEW                                              0.1%               
  BROWSE LONG                                                0.0%               
  PERIODICALS                                                1.4%               
  COMMENTS                                                   0.0%               
  Other                                                      3.9%               
                                                                                
2.2  Error, EXPLAIN and HELP statistics                                         
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Percent of commands that contained errors               10.1%                   
                                                                                
Ten most frequent errors:                                                       
  1. First word of command is invalid                   32.7%                   
  2. NS command - no next screen                        29.1%                   
  3. FIND command with invalid index name                7.7%                   
  4. DISPLAY command contains invalid word               5.1%                   
  5. PS command - no previous screen                     4.5%                   
  6. Valid command at an inappropriate time              2.9%                   
  7. DISPLAY command-record numbers too large            1.6%                   
  8. Search term missing from search command             1.3%                   
  9. Command contains escape or arrow key                1.3%                   
 10. Add-on search, no index name after verb             1.2%                   
 11. All others                                         12.5%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. GUIDE (ABI DB)                                     17.9%                   
  2. FIND (ABI DB)                                      12.4%                   
  3. LOCATE (ARTICLE DBS)                               11.8%                   
  4. INDEXES (ABI DB)                                    7.6%                   
  5. MAIL                                                5.6%                   
  6. COMMANDS (ABI/PSY DBS)                              5.5%                   
  7. DISPLAY (ABI DB)                                    3.9%                   
  8. ADDON SEARCH                                        3.8%                   
  9. Unrecognized term                                   3.7%                   
 10. ABI/INFORM DB                                       3.1%                   
 11. All others                                         24.8%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 20.4%                   
  2. First word of command is invalid                   14.8%                   
  3. FIND command with invalid index name                8.0%                   
  4. FIND command with zero results                      7.1%                   
  5. DISPLAY command - middle of >1 screen               5.5%                   
  6. DISPLAY command-complete in one screen              5.2%                   
  7. DISPLAY command-first of >1 screen                  5.0%                   
  8. FIND command retrieves >1 book                      4.8%                   
  9. NS command - no next screen                         2.9%                   
 10. PS command - no previous screen                     2.2%                   
 11. All others                                         24.0%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. HISTORY                                            38.9%                   
  2. SEARCH                                             23.3%                   
  3. MAIL STATUS                                        16.0%                   
  4. MAIL SETTINGS                                       5.2%                   
  5. SETTINGS (ABI DB)                                   3.1%                   
  6. GLOSSARY                                            3.1%                   
  7. DLA NEWS                                            2.8%                   
  8. DISPLAY                                             2.4%                   
  9. ABI NEWS                                            1.7%                   
 10. LIBRARY NEWS                                        1.0%                   
 11. All others                                          2.4%