MELVYL ABI DATABASE TELNET STATISTICS                              
               Time period: 03/01/99 through 03/31/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 209               1,125               1,334            
Davis                    281                   7                 288            
Irvine                   337                   0                 337            
Los Angeles               66                 654                 720            
Riverside                253                  11                 264            
San Diego                 44                 157                 201            
San Francisco            141                   2                 143            
Santa Barbara            121                  56                 177            
Santa Cruz               140                  86                 226            
Lawrence Berkeley          0                   4                   4            
Lawrence Livermore         0                   8                   8            
Los Alamos                 0                   0                   0            
Other - UC                23                  36                  59            
Other-Network UC         n/a                 608                 608            
                     _______              ______               _____            
                       1,615               2,754               4,369            
                                                                                
                                                                                
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.               84              274                  6,566         
     2-4  a.m.               44              196                  2,280         
     4-6  a.m.               21               89                    891         
     6-8  a.m.               78              223                  4,131         
     8-10 a.m.              320            1,021                 12,720         
    10-12 a.m.              779            2,768                 32,684         
    12-2  p.m.              711            2,478                 36,315         
     2-4  p.m.              998            3,403                 44,269         
     4-6  p.m.              596            2,157                 32,806         
     6-8  p.m.              285            1,066                 21,585         
     8-10 p.m.              287            1,062                 21,617         
    10-12 p.m.              166              588                  9,982         
    __________       __________       __________      _________________         
        Total:            4,369           15,325                225,846         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 668               3,852               4,520            
Davis                    927                  10                 937            
Irvine                 1,040                   0               1,040            
Los Angeles              199               2,682               2,881            
Riverside                977                  36               1,013            
San Diego                135                 564                 699            
San Francisco            490                  13                 503            
Santa Barbara            661                 163                 824            
Santa Cruz               410                 209                 619            
Lawrence Berkeley          0                  17                  17            
Lawrence Livermore         0                  19                  19            
Los Alamos                 0                   0                   0            
Other - UC                47                 217                 264            
Other-Network UC         n/a               1,989               1,989            
                     _______              ______               _____            
                       5,554               9,771              15,325            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               9,185              62,239              71,424            
Davis                  9,507                  75               9,582            
Irvine                11,747                   0              11,747            
Los Angeles            2,037              51,136              53,173            
Riverside             11,888                 702              12,590            
San Diego              1,343               5,972               7,315            
San Francisco          7,728                 296               8,024            
Santa Barbara          5,971               3,823               9,794            
Santa Cruz             4,094               1,449               5,543            
Lawrence Berkeley          0                 420                 420            
Lawrence Livermore         0                 239                 239            
Los Alamos                 0                   0                   0            
Other - UC               304               3,192               3,496            
Other-Network UC         n/a              32,499              32,499            
                     _______              ______               _____            
                      63,804             162,042             225,846            
                                                                                
1.4  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         1.0                
  Standard deviation in seconds                              2.3                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.1                
  Standard deviation in seconds                              0.3                
                                                                                
                                                                                
2.0  ABI Database Detailed Statistics                                           
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Median session length (minutes:seconds)                    10:20                
Average session length (minutes:seconds)                   16:15                
Longest session recorded (minutes:seconds)                638:30                
Average number of searches completed per session             3.5                
Retrievals per search - median                               8.0                
Retrievals per search - average                           1263.3                
Retrievals per search - standard deviation                 10291                
Percent of searches completed with 0 results                27.9%               
                                                                                
Percent of searches entered that are long                    2.5%               
Percent of long searches completed                                              
  (includes partial results)                                61.8%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total     Percentage         
                                              __________     __________         
  FIND                                            13,681          23.7%         
  DISPLAY (excluding automatic displays)          29,180          50.5%         
  BROWSE                                             104           0.2%         
  SELECT                                              16           0.0%         
  HELP                                               952           1.6%         
  EXPLAIN                                          1,074           1.9%         
  SET/RESET                                        1,696           2.9%         
  SHOW                                               297           0.5%         
  ADD ON (AND, OR, AND NOT)                        1,640           2.8%         
  LOGON or LOGOFF                                  5,772          10.0%         
  COMMENT                                              0           0.0%         
  SAVE                                             1,816           3.1%         
  USE                                                 34           0.1%         
  OTHER                                            1,684           2.9%         
                                                                                
                                                                                
2.1  Article Text                                                               
_________________                                                               
                                                                                
DISPLAY TEXT commands                                      3,227                
                                                                                
TEXT included with CONTINUOUS, PRINT, CAPTURE, or SLOW       375                
displays or when any of these paging options is set.                            
                                                                                
TEXT included with MAIL commands                               0                
                                                                                
SET DISPLAY TEXT commands                                      0                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR  3,117  20.5%     722   23.2%      12    82.5   525.9         
  TITLE WORD       2,575  16.9%     901   35.0%      11   195.6  2366.8         
  EXACT TITLE        278   1.8%     125   45.0%       1    10.6    34.8         
  JOURNAL            640   4.2%     263   41.1%     584  4710.8 14261.5         
  EXACT JOURNAL      504   3.3%     174   34.5%     448  3321.8  7217.3         
  SUBJECT          1,940  12.8%   1,039   53.6%     587  6312.5 21715.9         
  EXACT SUBJECT      143   0.9%      57   39.9%      76  2418.0  6889.2         
  KEYWORD          4,400  28.9%     700   15.9%      57  2305.0 15948.9         
  PUB TYPE           105   0.7%       9    8.6%      79   447.5  1269.6         
  DATE               502   3.3%     112   22.3%      28   346.6  1655.0         
  ADDED                5   0.0%       1   20.0%  15,547 12670.3  5753.5         
  ARTICLE              0   0.0%       0    0.0%       0     0.0     0.0         
  LANGUAGE             8   0.1%       1   12.5%      74   206.7   219.7         
  GEOGRAPHIC NAME     44   0.3%       6   13.6%      41   726.0  1829.2         
  SUBJ CATEGORY       36   0.2%       8   22.2%   1,045 12607.9 31704.4         
  COMPANY NAME       370   2.4%     113   30.5%      28   340.4  1164.9         
  EX COMPANY NAME     30   0.2%       7   23.3%      41   412.5   795.9         
  DUNS                 0   0.0%       0    0.0%       0     0.0     0.0         
  TICKER SYMBOL        0   0.0%       0    0.0%       0     0.0     0.0         
  ID NUMBER           24   0.2%       0    0.0%       1     1.0     0.0         
  ISSN                33   0.2%       7   21.2%     622  1161.7  1204.1         
  PERIODICAL         228   1.5%      45   19.7%       7   119.2   396.3         
  EXACT PE            78   0.5%       9   11.5%       3    16.9    30.3         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes      144   0.9%      43   29.9%     107  1032.9  3148.1         
                                                                                
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple         1,545  11.4%     431   27.9%      16   398.7  2307.9         
  Single          11,995  88.6%   3,446   28.7%      33  2078.9 13366.8         
                                                                                
BROWSEs completed:                                  RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No. BROWSEs    No.   Index  Median    Avg.    Dev.         
                  ______ _______ ______ _______  ______ _______ _______         
  By index:                                                                     
  SUBJECT            100  96.2%      21   21.0%       4     8.8    11.4         
  EXACT SUBJECT        4   3.8%       3   75.0%       2     2.0     0.0         
                                                                                
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     2.1%               
  SHORT                                                     90.7%               
  LONG                                                       1.0%               
  TAGS                                                       0.0%               
  FIELDS                                                     1.2%               
  BROWSE REVIEW                                              0.1%               
  BROWSE LONG                                                0.0%               
  PERIODICALS                                                1.5%               
  COMMENTS                                                   0.0%               
  Other                                                      3.4%               
                                                                                
2.2  Error, EXPLAIN and HELP statistics                                         
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Percent of commands that contained errors               10.0%                   
                                                                                
Ten most frequent errors:                                                       
  1. First word of command is invalid                   31.9%                   
  2. NS command - no next screen                        31.6%                   
  3. FIND command with invalid index name                7.8%                   
  4. DISPLAY command contains invalid word               5.8%                   
  5. PS command - no previous screen                     4.2%                   
  6. Valid command at an inappropriate time              2.6%                   
  7. Search term missing from search command             1.5%                   
  8. DISPLAY command-record numbers too large            1.3%                   
  9. DISPLAY command - no FIND results                   1.1%                   
 10. Add-on search, no index name after verb             1.0%                   
 11. All others                                         11.2%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. GUIDE (ABI DB)                                     18.6%                   
  2. LOCATE (ARTICLE DBS)                               12.2%                   
  3. FIND (ABI DB)                                      10.1%                   
  4. INDEXES (ABI DB)                                    7.9%                   
  5. MAIL                                                7.5%                   
  6. COMMANDS (ABI/PSY DBS)                              6.4%                   
  7. ABI/INFORM DB                                       3.6%                   
  8. Unrecognized term                                   3.1%                   
  9. ADDON SEARCH                                        3.1%                   
 10. DISPLAY (ABI DB)                                    2.7%                   
 11. All others                                         24.7%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 23.1%                   
  2. First word of command is invalid                   13.1%                   
  3. FIND command with zero results                      7.1%                   
  4. FIND command with invalid index name                7.0%                   
  5. DISPLAY command-first of >1 screen                  6.6%                   
  6. DISPLAY command-complete in one screen              5.4%                   
  7. FIND command retrieves >1 book                      5.3%                   
  8. DISPLAY command - middle of >1 screen               5.1%                   
  9. NS command - no next screen                         2.9%                   
 10. PS command - no previous screen                     1.8%                   
 11. All others                                         22.8%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. HISTORY                                            42.5%                   
  2. SEARCH                                             25.0%                   
  3. MAIL STATUS                                        10.4%                   
  4. MAIL SETTINGS                                       5.2%                   
  5. SETTINGS (ABI DB)                                   2.6%                   
  6. ABI NEWS                                            2.6%                   
  7. GLOSSARY                                            1.9%                   
  8. SYSTEM NEWS                                         1.9%                   
  9. DISPLAY                                             1.9%                   
 10. ABI LOADING STATISTICS                              0.7%                   
 11. All others                                          5.2%