MELVYL ABI DATABASE TELNET STATISTICS                              
               Time period: 04/01/99 through 04/30/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 248               1,132               1,380            
Davis                    264                   8                 272            
Irvine                   377                   0                 377            
Los Angeles               33                 505                 538            
Riverside                249                  15                 264            
San Diego                 43                  92                 135            
San Francisco             93                   2                  95            
Santa Barbara             89                  46                 135            
Santa Cruz                95                  51                 146            
Lawrence Berkeley          0                   0                   0            
Lawrence Livermore         0                   2                   2            
Los Alamos                 0                   0                   0            
Other - UC                14                  57                  71            
Other-Network UC         n/a                 466                 466            
                     _______              ______               _____            
                       1,505               2,376               3,881            
                                                                                
                                                                                
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.               56              199                  3,586         
     2-4  a.m.               21               61                    578         
     4-6  a.m.               17               59                  1,886         
     6-8  a.m.               50              202                  2,154         
     8-10 a.m.              323              998                 13,231         
    10-12 a.m.              649            2,326                 30,132         
    12-2  p.m.              746            2,311                 30,196         
     2-4  p.m.              889            2,946                 34,598         
     4-6  p.m.              490            1,951                 25,336         
     6-8  p.m.              258              908                 13,263         
     8-10 p.m.              258              916                 12,438         
    10-12 p.m.              124              488                  7,171         
    __________       __________       __________      _________________         
        Total:            3,881           13,365                174,569         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 820               4,207               5,027            
Davis                    678                  10                 688            
Irvine                 1,282                   0               1,282            
Los Angeles               89               2,220               2,309            
Riverside                931                  22                 953            
San Diego                150                 301                 451            
San Francisco            283                   7                 290            
Santa Barbara            236                 175                 411            
Santa Cruz               260                 192                 452            
Lawrence Berkeley          0                   0                   0            
Lawrence Livermore         0                   4                   4            
Los Alamos                 0                   0                   0            
Other - UC                12                 173                 185            
Other-Network UC         n/a               1,313               1,313            
                     _______              ______               _____            
                       4,741               8,624              13,365            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley              10,201              55,228              65,429            
Davis                  7,374                  46               7,420            
Irvine                14,784                   0              14,784            
Los Angeles            1,337              36,432              37,769            
Riverside              8,594                 187               8,781            
San Diego              2,051               2,619               4,670            
San Francisco          5,288                  70               5,358            
Santa Barbara          2,824               2,699               5,523            
Santa Cruz             2,609               1,435               4,044            
Lawrence Berkeley          0                   0                   0            
Lawrence Livermore         0                 204                 204            
Los Alamos                 0                   0                   0            
Other - UC                65               2,107               2,172            
Other-Network UC         n/a              18,415              18,415            
                     _______              ______               _____            
                      55,127             119,442             174,569            
                                                                                
1.4  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         0.9                
  Standard deviation in seconds                              2.1                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.1                
  Standard deviation in seconds                              0.3                
                                                                                
                                                                                
2.0  ABI Database Detailed Statistics                                           
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Median session length (minutes:seconds)                     8:57                
Average session length (minutes:seconds)                   14:48                
Longest session recorded (minutes:seconds)                803:13                
Average number of searches completed per session             3.4                
Retrievals per search - median                               9.0                
Retrievals per search - average                           1309.1                
Retrievals per search - standard deviation                 10407                
Percent of searches completed with 0 results                27.2%               
                                                                                
Percent of searches entered that are long                    2.0%               
Percent of long searches completed                                              
  (includes partial results)                                63.8%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total     Percentage         
                                              __________     __________         
  FIND                                            11,705          23.8%         
  DISPLAY (excluding automatic displays)          23,399          47.7%         
  BROWSE                                              99           0.2%         
  SELECT                                               7           0.0%         
  HELP                                               967           2.0%         
  EXPLAIN                                          1,022           2.1%         
  SET/RESET                                        1,395           2.8%         
  SHOW                                               258           0.5%         
  ADD ON (AND, OR, AND NOT)                        1,659           3.4%         
  LOGON or LOGOFF                                  5,156          10.5%         
  COMMENT                                              4           0.0%         
  SAVE                                             1,975           4.0%         
  USE                                                 28           0.1%         
  OTHER                                            1,508           3.1%         
                                                                                
                                                                                
2.1  Article Text                                                               
_________________                                                               
                                                                                
DISPLAY TEXT commands                                      2,721                
                                                                                
TEXT included with CONTINUOUS, PRINT, CAPTURE, or SLOW       415                
displays or when any of these paging options is set.                            
                                                                                
TEXT included with MAIL commands                               0                
                                                                                
SET DISPLAY TEXT commands                                      0                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR  2,655  20.8%     682   25.7%      11    66.8   256.3         
  TITLE WORD       2,119  16.6%     735   34.7%       9   114.5  1233.8         
  EXACT TITLE        159   1.2%      72   45.3%       1    22.6    60.5         
  JOURNAL            614   4.8%     234   38.1%     490  4751.0 13921.7         
  EXACT JOURNAL      435   3.4%     124   28.5%     647  2696.2  6704.5         
  SUBJECT          1,569  12.3%     899   57.3%     673  5513.0 11821.3         
  EXACT SUBJECT       98   0.8%      25   25.5%     428  5700.6 11351.5         
  KEYWORD          3,799  29.8%     561   14.8%      68  2501.7 18686.1         
  PUB TYPE            98   0.8%      13   13.3%      87   393.9  1137.9         
  DATE               359   2.8%      91   25.3%      16   186.2   610.2         
  ADDED                6   0.0%       0    0.0%  20,028 18601.3  2210.2         
  ARTICLE              0   0.0%       0    0.0%       0     0.0     0.0         
  LANGUAGE             1   0.0%       0    0.0%      14    14.0     0.0         
  GEOGRAPHIC NAME     40   0.3%       3    7.5%      76   912.4  2058.8         
  SUBJ CATEGORY       23   0.2%       2    8.7%      43  5777.6 11187.9         
  COMPANY NAME       351   2.7%      86   24.5%      35  1161.3  3646.0         
  EX COMPANY NAME     38   0.3%       4   10.5%      54   247.2   428.4         
  DUNS                 0   0.0%       0    0.0%       0     0.0     0.0         
  TICKER SYMBOL        7   0.1%       2   28.6%      60   796.6  1675.8         
  ID NUMBER            1   0.0%       1    100%       0     0.0     0.0         
  ISSN                 2   0.0%       1   50.0%     286   286.0     0.0         
  PERIODICAL         229   1.8%      47   20.5%       9   124.4  1148.7         
  EXACT PE            79   0.6%      16   20.3%       3    16.7    55.2         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes       84   0.7%      14   16.7%      84  1859.1  5483.1         
                                                                                
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple         1,125   9.7%     321   28.5%      15   206.0  1090.0         
  Single          10,467  90.3%   2,955   28.2%      38  2081.8 13427.2         
                                                                                
BROWSEs completed:                                  RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No. BROWSEs    No.   Index  Median    Avg.    Dev.         
                  ______ _______ ______ _______  ______ _______ _______         
  By index:                                                                     
  SUBJECT             91  91.9%      26   28.6%       2     6.3     9.1         
  EXACT SUBJECT        8   8.1%       6   75.0%       1     1.0     0.0         
                                                                                
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     2.3%               
  SHORT                                                     89.7%               
  LONG                                                       1.2%               
  TAGS                                                       0.0%               
  FIELDS                                                     1.9%               
  BROWSE REVIEW                                              0.2%               
  BROWSE LONG                                                0.0%               
  PERIODICALS                                                1.7%               
  COMMENTS                                                   0.0%               
  Other                                                      3.0%               
                                                                                
2.2  Error, EXPLAIN and HELP statistics                                         
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Percent of commands that contained errors               10.0%                   
                                                                                
Ten most frequent errors:                                                       
  1. First word of command is invalid                   34.4%                   
  2. NS command - no next screen                        27.3%                   
  3. FIND command with invalid index name                8.5%                   
  4. DISPLAY command contains invalid word               4.5%                   
  5. PS command - no previous screen                     3.7%                   
  6. Valid command at an inappropriate time              2.3%                   
  7. Search term missing from search command             1.6%                   
  8. Add-on search, no index name after verb             1.5%                   
  9. Command contains escape or arrow key                1.4%                   
 10. DISPLAY command - no FIND results                   1.2%                   
 11. All others                                         13.4%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. GUIDE (ABI DB)                                     17.1%                   
  2. LOCATE (ARTICLE DBS)                               14.5%                   
  3. FIND (ABI DB)                                      10.9%                   
  4. INDEXES (ABI DB)                                    7.8%                   
  5. COMMANDS (ABI/PSY DBS)                              6.8%                   
  6. Unrecognized term                                   5.4%                   
  7. MAIL                                                5.2%                   
  8. DISPLAY (ABI DB)                                    2.2%                   
  9. ADDON SEARCH                                        2.2%                   
 10. ABI/INFORM DB                                       2.1%                   
 11. All others                                         25.9%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 21.8%                   
  2. First word of command is invalid                   13.8%                   
  3. FIND command with zero results                      7.0%                   
  4. FIND command with invalid index name                6.7%                   
  5. DISPLAY command-first of >1 screen                  6.0%                   
  6. DISPLAY command - middle of >1 screen               5.6%                   
  7. DISPLAY command-complete in one screen              5.0%                   
  8. FIND command retrieves >1 book                      4.4%                   
  9. DISPLAY command - last of >1 screen                 3.6%                   
 10. NS command - no next screen                         2.3%                   
 11. All others                                         23.9%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. HISTORY                                            40.9%                   
  2. SEARCH                                             29.4%                   
  3. MAIL STATUS                                        12.3%                   
  4. SETTINGS (ABI DB)                                   4.7%                   
  5. PUBLICATION TYPES (ABI DB)                          2.6%                   
  6. GLOSSARY                                            2.6%                   
  7. MAIL SETTINGS                                       2.6%                   
  8. ABI NEWS                                            1.3%                   
  9. LIBRARY NEWS                                        0.9%                   
 10. DISPLAY                                             0.9%                   
 11. All others                                          2.1%