MELVYL ABI DATABASE TELNET STATISTICS                              
               Time period: 05/01/99 through 05/31/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 152                 993               1,145            
Davis                    371                  14                 385            
Irvine                   341                   0                 341            
Los Angeles               59                 523                 582            
Riverside                317                   5                 322            
San Diego                 42                 113                 155            
San Francisco             92                   0                  92            
Santa Barbara            158                  51                 209            
Santa Cruz               248                  68                 316            
Lawrence Berkeley          0                   5                   5            
Lawrence Livermore         0                   2                   2            
Los Alamos                 0                   0                   0            
Other - UC                 6                  63                  69            
Other-Network UC         n/a                 411                 411            
                     _______              ______               _____            
                       1,786               2,248               4,034            
                                                                                
                                                                                
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.               56              245                  5,244         
     2-4  a.m.               32              151                  2,434         
     4-6  a.m.               29               88                  1,229         
     6-8  a.m.               65              247                  3,909         
     8-10 a.m.              325            1,022                 13,516         
    10-12 a.m.              641            1,928                 24,205         
    12-2  p.m.              702            2,350                 31,180         
     2-4  p.m.              921            3,205                 36,312         
     4-6  p.m.              588            2,124                 24,931         
     6-8  p.m.              295            1,273                 16,908         
     8-10 p.m.              223              827                 12,668         
    10-12 p.m.              157              690                  9,786         
    __________       __________       __________      _________________         
        Total:            4,034           14,150                182,322         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 459               3,863               4,322            
Davis                  1,097                  23               1,120            
Irvine                 1,029                   0               1,029            
Los Angeles              173               2,174               2,347            
Riverside              1,460                   6               1,466            
San Diego                107                 349                 456            
San Francisco            336                   0                 336            
Santa Barbara            475                 141                 616            
Santa Cruz               802                 256               1,058            
Lawrence Berkeley          0                  12                  12            
Lawrence Livermore         0                   2                   2            
Los Alamos                 0                   0                   0            
Other - UC                 4                 147                 151            
Other-Network UC         n/a               1,235               1,235            
                     _______              ______               _____            
                       5,942               8,208              14,150            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               4,661              46,084              50,745            
Davis                 13,249                 314              13,563            
Irvine                14,064                   0              14,064            
Los Angeles            2,976              37,020              39,996            
Riverside             16,718                  47              16,765            
San Diego                838               5,785               6,623            
San Francisco          5,320                   0               5,320            
Santa Barbara          5,257               2,234               7,491            
Santa Cruz             8,703               1,847              10,550            
Lawrence Berkeley          0                 278                 278            
Lawrence Livermore         0                 153                 153            
Los Alamos                 0                   0                   0            
Other - UC                21               1,597               1,618            
Other-Network UC         n/a              15,156              15,156            
                     _______              ______               _____            
                      71,807             110,515             182,322            
                                                                                
1.4  Response time                                                              
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Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         0.9                
  Standard deviation in seconds                              2.1                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.1                
  Standard deviation in seconds                              0.2                
                                                                                
                                                                                
2.0  ABI Database Detailed Statistics                                           
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Median session length (minutes:seconds)                    10:36                
Average session length (minutes:seconds)                   15:49                
Longest session recorded (minutes:seconds)                243:59                
Average number of searches completed per session             3.5                
Retrievals per search - median                               9.0                
Retrievals per search - average                           1309.5                
Retrievals per search - standard deviation                9514.0                
Percent of searches completed with 0 results                27.5%               
                                                                                
Percent of searches entered that are long                    2.2%               
Percent of long searches completed                                              
  (includes partial results)                                59.5%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total     Percentage         
                                              __________     __________         
  FIND                                            12,283          23.2%         
  DISPLAY (excluding automatic displays)          26,485          50.0%         
  BROWSE                                              91           0.2%         
  SELECT                                              14           0.0%         
  HELP                                             1,087           2.1%         
  EXPLAIN                                            999           1.9%         
  SET/RESET                                        1,566           3.0%         
  SHOW                                               265           0.5%         
  ADD ON (AND, OR, AND NOT)                        1,864           3.5%         
  LOGON or LOGOFF                                  5,285          10.0%         
  COMMENT                                              0           0.0%         
  SAVE                                             1,478           2.8%         
  USE                                                 28           0.1%         
  OTHER                                            1,660           3.1%         
                                                                                
                                                                                
2.1  Article Text                                                               
_________________                                                               
                                                                                
DISPLAY TEXT commands                                      3,007                
                                                                                
TEXT included with CONTINUOUS, PRINT, CAPTURE, or SLOW       299                
displays or when any of these paging options is set.                            
                                                                                
TEXT included with MAIL commands                               0                
                                                                                
SET DISPLAY TEXT commands                                      2                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR  2,445  17.9%     643   26.3%      11    67.4   220.5         
  TITLE WORD       2,200  16.1%     816   37.1%       9    91.5   663.8         
  EXACT TITLE        271   2.0%      99   36.5%       1    13.6    50.9         
  JOURNAL            727   5.3%     277   38.1%     660  3375.6 10068.0         
  EXACT JOURNAL      675   4.9%     185   27.4%     282  3007.7  7067.2         
  SUBJECT          1,638  12.0%     864   52.7%     448  6802.7 22994.1         
  EXACT SUBJECT       57   0.4%      27   47.4%     583  2128.9  3471.4         
  KEYWORD          4,123  30.1%     616   14.9%      73  2278.4 13616.3         
  PUB TYPE            66   0.5%       8   12.1%      64  1939.6  6635.3         
  DATE               622   4.5%     124   19.9%      29   184.2   676.6         
  ADDED                3   0.0%       0    0.0%  14,681 14681.0     0.0         
  ARTICLE              0   0.0%       0    0.0%       0     0.0     0.0         
  LANGUAGE             1   0.0%       1    100%       0     0.0     0.0         
  GEOGRAPHIC NAME     15   0.1%       0    0.0%     154   658.2  1171.5         
  SUBJ CATEGORY       38   0.3%       2    5.3%     106 17747.6 42580.7         
  COMPANY NAME       319   2.3%      88   27.6%      71   412.3  1140.8         
  EX COMPANY NAME     17   0.1%       5   29.4%     196   303.8   516.3         
  DUNS                10   0.1%       1   10.0%      71    94.9    92.7         
  TICKER SYMBOL        6   0.0%       3   50.0%      15    29.3    37.6         
  ID NUMBER            3   0.0%       0    0.0%       1     1.0     0.0         
  ISSN                23   0.2%      10   43.5%     554   574.2   433.1         
  PERIODICAL         188   1.4%      42   22.3%       7   376.1  3324.5         
  EXACT PE            84   0.6%      13   15.5%       4    15.4    36.8         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             2   0.0%       2    100%       0     0.0     0.0         
  Other indexes      151   1.1%      36   23.8%      32  2093.5 12869.4         
                                                                                
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple         1,434  11.8%     381   26.6%      19   358.2  4292.0         
  Single          10,716  88.2%   3,080   28.7%      43  2240.1 12619.6         
                                                                                
BROWSEs completed:                                  RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No. BROWSEs    No.   Index  Median    Avg.    Dev.         
                  ______ _______ ______ _______  ______ _______ _______         
  By index:                                                                     
  SUBJECT             90  98.9%      32   35.6%       5    11.0    17.2         
  EXACT SUBJECT        1   1.1%       0    0.0%       8     8.0     0.0         
                                                                                
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     2.1%               
  SHORT                                                     90.1%               
  LONG                                                       1.0%               
  TAGS                                                       0.0%               
  FIELDS                                                     1.8%               
  BROWSE REVIEW                                              0.1%               
  BROWSE LONG                                                0.0%               
  PERIODICALS                                                1.4%               
  COMMENTS                                                   0.0%               
  Other                                                      3.5%               
                                                                                
2.2  Error, EXPLAIN and HELP statistics                                         
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Percent of commands that contained errors               10.7%                   
                                                                                
Ten most frequent errors:                                                       
  1. First word of command is invalid                   34.8%                   
  2. NS command - no next screen                        26.2%                   
  3. FIND command with invalid index name                8.7%                   
  4. DISPLAY command contains invalid word               4.4%                   
  5. PS command - no previous screen                     4.2%                   
  6. Valid command at an inappropriate time              2.8%                   
  7. DISPLAY command-record numbers too large            1.5%                   
  8. Search term missing from search command             1.5%                   
  9. Add-on search, no index name after verb             1.4%                   
 10. DISPLAY command - no FIND results                   0.9%                   
 11. All others                                         13.5%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. GUIDE (ABI DB)                                     16.4%                   
  2. LOCATE (ARTICLE DBS)                               10.9%                   
  3. FIND (ABI DB)                                      10.6%                   
  4. INDEXES (ABI DB)                                    7.6%                   
  5. COMMANDS (ABI/PSY DBS)                              4.9%                   
  6. Unrecognized term                                   4.8%                   
  7. MAIL                                                4.5%                   
  8. ADDON SEARCH                                        3.4%                   
  9. PUBLICATION TYPES (ABI DB)                          3.2%                   
 10. ABI/INFORM DB                                       3.1%                   
 11. All others                                         30.5%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 21.0%                   
  2. First word of command is invalid                   16.7%                   
  3. FIND command with zero results                      7.8%                   
  4. DISPLAY command-first of >1 screen                  7.8%                   
  5. FIND command with invalid index name                7.7%                   
  6. DISPLAY command - middle of >1 screen               5.1%                   
  7. FIND command retrieves >1 book                      4.5%                   
  8. NS command - no next screen                         3.3%                   
  9. DISPLAY command-complete in one screen              3.1%                   
 10. PS command - no previous screen                     2.5%                   
 11. All others                                         20.6%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. SEARCH                                             33.9%                   
  2. HISTORY                                            32.2%                   
  3. MAIL STATUS                                        19.7%                   
  4. GLOSSARY                                            2.9%                   
  5. MAIL SETTINGS                                       2.9%                   
  6. SETTINGS (ABI DB)                                   2.1%                   
  7. SYSTEM NEWS                                         1.7%                   
  8. ABI NEWS                                            1.3%                   
  9. EXPERIMENTS                                         1.3%                   
 10. EXPERIMENT 58                                       1.3%                   
 11. All others                                          0.8%