MELVYL ABI DATABASE TELNET STATISTICS                              
               Time period: 06/01/99 through 06/30/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                  73                 858                 931            
Davis                    204                  10                 214            
Irvine                   336                   0                 336            
Los Angeles               30                 466                 496            
Riverside                253                   9                 262            
San Diego                 30                 113                 143            
San Francisco             73                   4                  77            
Santa Barbara             86                  40                 126            
Santa Cruz                42                  40                  82            
Lawrence Berkeley          0                   2                   2            
Lawrence Livermore         0                   1                   1            
Los Alamos                 0                   0                   0            
Other - UC                16                  43                  59            
Other-Network UC         n/a                 443                 443            
                     _______              ______               _____            
                       1,143               2,029               3,172            
                                                                                
                                                                                
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.               40              153                  2,058         
     2-4  a.m.               16              154                  1,100         
     4-6  a.m.               26              103                    506         
     6-8  a.m.               48              163                  2,996         
     8-10 a.m.              292            1,080                 13,421         
    10-12 a.m.              514            1,878                 19,838         
    12-2  p.m.              592            2,093                 24,205         
     2-4  p.m.              688            2,744                 30,408         
     4-6  p.m.              456            1,576                 23,326         
     6-8  p.m.              207              837                 12,090         
     8-10 p.m.              182              523                  6,333         
    10-12 p.m.              111              307                  5,308         
    __________       __________       __________      _________________         
        Total:            3,172           11,611                141,589         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 335               3,190               3,525            
Davis                    622                  23                 645            
Irvine                 1,427                   0               1,427            
Los Angeles              160               1,779               1,939            
Riverside              1,300                  21               1,321            
San Diego                111                 404                 515            
San Francisco            186                   5                 191            
Santa Barbara            225                 121                 346            
Santa Cruz               136                 113                 249            
Lawrence Berkeley          0                   2                   2            
Lawrence Livermore         0                   2                   2            
Los Alamos                 0                   0                   0            
Other - UC                36                 129                 165            
Other-Network UC         n/a               1,284               1,284            
                     _______              ______               _____            
                       4,538               7,073              11,611            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               2,870              42,546              45,416            
Davis                  6,355                 425               6,780            
Irvine                15,497                   0              15,497            
Los Angeles            1,106              24,664              25,770            
Riverside             14,427                 200              14,627            
San Diego                881               4,834               5,715            
San Francisco          3,314                   0               3,314            
Santa Barbara          2,714               1,378               4,092            
Santa Cruz             1,721               1,097               2,818            
Lawrence Berkeley          0                   4                   4            
Lawrence Livermore         0                   2                   2            
Los Alamos                 0                   0                   0            
Other - UC               272                 711                 983            
Other-Network UC         n/a              16,571              16,571            
                     _______              ______               _____            
                      49,157              92,432             141,589            
                                                                                
1.4  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         0.8                
  Standard deviation in seconds                              3.1                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.1                
  Standard deviation in seconds                              0.2                
                                                                                
                                                                                
2.0  ABI Database Detailed Statistics                                           
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Median session length (minutes:seconds)                    11:22                
Average session length (minutes:seconds)                   15:51                
Longest session recorded (minutes:seconds)                181:02                
Average number of searches completed per session             3.6                
Retrievals per search - median                               8.0                
Retrievals per search - average                           1510.8                
Retrievals per search - standard deviation                 15172                
Percent of searches completed with 0 results                27.9%               
                                                                                
Percent of searches entered that are long                    2.3%               
Percent of long searches completed                                              
  (includes partial results)                                67.4%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total     Percentage         
                                              __________     __________         
  FIND                                            10,394          24.2%         
  DISPLAY (excluding automatic displays)          21,549          50.2%         
  BROWSE                                              48           0.1%         
  SELECT                                               7           0.0%         
  HELP                                               597           1.4%         
  EXPLAIN                                            626           1.5%         
  SET/RESET                                        1,195           2.8%         
  SHOW                                               240           0.6%         
  ADD ON (AND, OR, AND NOT)                        1,216           2.8%         
  LOGON or LOGOFF                                  4,212           9.8%         
  COMMENT                                              1           0.0%         
  SAVE                                             1,664           3.9%         
  USE                                                 22           0.1%         
  OTHER                                            1,251           2.9%         
                                                                                
                                                                                
2.1  Article Text                                                               
_________________                                                               
                                                                                
DISPLAY TEXT commands                                      2,308                
                                                                                
TEXT included with CONTINUOUS, PRINT, CAPTURE, or SLOW       276                
displays or when any of these paging options is set.                            
                                                                                
TEXT included with MAIL commands                               0                
                                                                                
SET DISPLAY TEXT commands                                      0                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR  2,399  20.8%     626   26.1%      12    63.0   224.7         
  TITLE WORD       1,580  13.7%     564   35.7%      10   157.2  1076.0         
  EXACT TITLE        234   2.0%      76   32.5%       1    23.1   116.3         
  JOURNAL            624   5.4%     222   35.6%     252  3551.0 16555.6         
  EXACT JOURNAL      333   2.9%     130   39.0%     996  4631.6  8030.4         
  SUBJECT          1,208  10.5%     674   55.8%     442  6583.6 20611.9         
  EXACT SUBJECT       60   0.5%      29   48.3%   2,031  7007.9 11293.9         
  KEYWORD          3,991  34.6%     690   17.3%      52  3067.4 25938.4         
  PUB TYPE            50   0.4%       7   14.0%      92   360.8   878.0         
  DATE               470   4.1%     102   21.7%      23    87.9   152.8         
  ADDED                2   0.0%       0    0.0%  15,325 15325.0     0.0         
  ARTICLE              0   0.0%       0    0.0%       0     0.0     0.0         
  LANGUAGE             5   0.0%       0    0.0%   1,143   924.8   487.9         
  GEOGRAPHIC NAME      3   0.0%       0    0.0%   3,932  3994.0  3894.4         
  SUBJ CATEGORY        6   0.1%       2   33.3%      65  1320.0  2549.5         
  COMPANY NAME       167   1.4%      58   34.7%      21   530.9  2136.3         
  EX COMPANY NAME     44   0.4%       3    6.8%     127   360.6  1332.2         
  DUNS                 5   0.0%       0    0.0%     312   312.4     0.5         
  TICKER SYMBOL        8   0.1%       4   50.0%     709  1847.3  2319.4         
  ID NUMBER            1   0.0%       0    0.0%       1     1.0     0.0         
  ISSN                61   0.5%      11   18.0%     694  1549.7  3904.1         
  PERIODICAL         129   1.1%      35   27.1%       5   320.1  2892.9         
  EXACT PE            46   0.4%       7   15.2%       3     6.2    10.8         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes      118   1.0%      18   15.3%      30  1261.5  4353.5         
                                                                                
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple         1,188  11.5%     317   26.7%      14   210.0  1439.2         
  Single           9,119  88.5%   2,612   28.6%      33  2543.3 19987.2         
                                                                                
BROWSEs completed:                                  RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No. BROWSEs    No.   Index  Median    Avg.    Dev.         
                  ______ _______ ______ _______  ______ _______ _______         
  By index:                                                                     
  SUBJECT             37  77.1%      14   37.8%       2     3.7     5.4         
  EXACT SUBJECT       11  22.9%       6   54.5%      11     9.0     4.5         
                                                                                
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     2.0%               
  SHORT                                                     90.6%               
  LONG                                                       0.6%               
  TAGS                                                       0.0%               
  FIELDS                                                     2.0%               
  BROWSE REVIEW                                              0.0%               
  BROWSE LONG                                                0.0%               
  PERIODICALS                                                1.0%               
  COMMENTS                                                   0.0%               
  Other                                                      3.7%               
                                                                                
2.2  Error, EXPLAIN and HELP statistics                                         
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Percent of commands that contained errors                9.3%                   
                                                                                
Ten most frequent errors:                                                       
  1. NS command - no next screen                        33.3%                   
  2. First word of command is invalid                   29.9%                   
  3. FIND command with invalid index name                8.4%                   
  4. DISPLAY command contains invalid word               5.0%                   
  5. PS command - no previous screen                     3.1%                   
  6. Valid command at an inappropriate time              2.7%                   
  7. DISPLAY command-record numbers too large            1.7%                   
  8. Search term missing from search command             1.6%                   
  9. Add-on search, no index name after verb             1.2%                   
 10. DISPLAY command - no FIND results                   1.0%                   
 11. All others                                         12.2%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. GUIDE (ABI DB)                                     20.1%                   
  2. FIND (ABI DB)                                      15.2%                   
  3. LOCATE (ARTICLE DBS)                                8.5%                   
  4. INDEXES (ABI DB)                                    8.0%                   
  5. COMMANDS (ABI/PSY DBS)                              6.2%                   
  6. MAIL                                                5.1%                   
  7. ABI/INFORM DB                                       3.7%                   
  8. MAGS TEXT                                           3.5%                   
  9. Unrecognized term                                   3.5%                   
 10. PUBLICATION TYPES (ABI DB)                          3.0%                   
 11. All others                                         23.2%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 23.4%                   
  2. First word of command is invalid                   12.9%                   
  3. FIND command with zero results                      9.2%                   
  4. FIND command with invalid index name                8.5%                   
  5. DISPLAY command - middle of >1 screen               6.1%                   
  6. DISPLAY command-first of >1 screen                  5.1%                   
  7. FIND command retrieves >1 book                      4.7%                   
  8. DISPLAY command-complete in one screen              4.3%                   
  9. NS command - no next screen                         2.0%                   
 10. DISPLAY command - last of >1 screen                 1.7%                   
 11. All others                                         22.3%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. HISTORY                                            57.7%                   
  2. MAIL STATUS                                        15.5%                   
  3. SEARCH                                             13.4%                   
  4. MAIL SETTINGS                                       3.6%                   
  5. DISPLAY                                             3.1%                   
  6. GLOSSARY                                            1.5%                   
  7. SYSTEM NEWS                                         1.5%                   
  8. LIBRARY NEWS                                        1.0%                   
  9. ABI NEWS                                            0.5%                   
 10. UCI NEWS                                            0.5%                   
 11. All others                                          1.5%