MELVYL ABI DATABASE TELNET STATISTICS                              
               Time period: 07/01/99 through 07/31/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                  46                 537                 583            
Davis                    142                  19                 161            
Irvine                   243                   0                 243            
Los Angeles               31                 388                 419            
Riverside                 34                   4                  38            
San Diego                 35                  40                  75            
San Francisco             70                   0                  70            
Santa Barbara             30                  40                  70            
Santa Cruz                38                  33                  71            
Lawrence Berkeley          0                   1                   1            
Lawrence Livermore         0                   1                   1            
Los Alamos                 0                   0                   0            
Other - UC                 4                  14                  18            
Other-Network UC         n/a                 359                 359            
                     _______              ______               _____            
                         673               1,436               2,109            
                                                                                
                                                                                
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.               28               87                  1,569         
     2-4  a.m.               21              111                  1,689         
     4-6  a.m.               15               83                  1,587         
     6-8  a.m.               44              107                  1,113         
     8-10 a.m.              220              597                  5,939         
    10-12 a.m.              415            1,251                 21,886         
    12-2  p.m.              403            1,495                 17,494         
     2-4  p.m.              465            1,622                 23,174         
     4-6  p.m.              295              900                 14,656         
     6-8  p.m.               95              424                  5,371         
     8-10 p.m.               65              325                  5,355         
    10-12 p.m.               43              170                  2,808         
    __________       __________       __________      _________________         
        Total:            2,109            7,172                102,641         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 118               1,832               1,950            
Davis                    500                  72                 572            
Irvine                   914                   0                 914            
Los Angeles              128               1,407               1,535            
Riverside                125                   7                 132            
San Diego                114                 150                 264            
San Francisco            231                   0                 231            
Santa Barbara             89                 272                 361            
Santa Cruz               113                 119                 232            
Lawrence Berkeley          0                   2                   2            
Lawrence Livermore         0                   1                   1            
Los Alamos                 0                   0                   0            
Other - UC                 8                  45                  53            
Other-Network UC         n/a                 925                 925            
                     _______              ______               _____            
                       2,340               4,832               7,172            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               1,042              24,325              25,367            
Davis                  4,668                 670               5,338            
Irvine                 8,820                   0               8,820            
Los Angeles            1,568              25,106              26,674            
Riverside              3,098                  70               3,168            
San Diego                719               1,489               2,208            
San Francisco          4,348                   0               4,348            
Santa Barbara          1,078               3,992               5,070            
Santa Cruz             1,272                 582               1,854            
Lawrence Berkeley          0                  16                  16            
Lawrence Livermore         0                   7                   7            
Los Alamos                 0                   0                   0            
Other - UC                79                 305                 384            
Other-Network UC         n/a              19,387              19,387            
                     _______              ______               _____            
                      26,692              75,949             102,641            
                                                                                
1.4  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         0.7                
  Standard deviation in seconds                              1.5                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.1                
  Standard deviation in seconds                              0.2                
                                                                                
                                                                                
2.0  ABI Database Detailed Statistics                                           
_________________________________________                                       
                                                                                
Median session length (minutes:seconds)                     9:17                
Average session length (minutes:seconds)                   14:34                
Longest session recorded (minutes:seconds)                238:09                
Average number of searches completed per session             3.4                
Retrievals per search - median                               9.0                
Retrievals per search - average                            966.0                
Retrievals per search - standard deviation                6383.5                
Percent of searches completed with 0 results                26.2%               
                                                                                
Percent of searches entered that are long                    2.2%               
Percent of long searches completed                                              
  (includes partial results)                                66.9%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total     Percentage         
                                              __________     __________         
  FIND                                             6,433          23.8%         
  DISPLAY (excluding automatic displays)          13,516          49.9%         
  BROWSE                                              17           0.1%         
  SELECT                                               3           0.0%         
  HELP                                               356           1.3%         
  EXPLAIN                                            402           1.5%         
  SET/RESET                                          878           3.2%         
  SHOW                                               115           0.4%         
  ADD ON (AND, OR, AND NOT)                          737           2.7%         
  LOGON or LOGOFF                                  2,673           9.9%         
  COMMENT                                              1           0.0%         
  SAVE                                             1,121           4.1%         
  USE                                                 28           0.1%         
  OTHER                                              814           3.0%         
                                                                                
                                                                                
2.1  Article Text                                                               
_________________                                                               
                                                                                
DISPLAY TEXT commands                                      1,326                
                                                                                
TEXT included with CONTINUOUS, PRINT, CAPTURE, or SLOW       178                
displays or when any of these paging options is set.                            
                                                                                
TEXT included with MAIL commands                               0                
                                                                                
SET DISPLAY TEXT commands                                      0                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR  1,619  22.9%     319   19.7%      12    62.3   225.4         
  TITLE WORD       1,240  17.6%     480   38.7%       8    88.8   372.2         
  EXACT TITLE         56   0.8%      26   46.4%       1    40.0   149.7         
  JOURNAL            426   6.0%     124   29.1%     572  3691.2 14069.6         
  EXACT JOURNAL      179   2.5%      58   32.4%     828  4675.5  8911.4         
  SUBJECT            623   8.8%     328   52.6%     252  5009.4 12947.1         
  EXACT SUBJECT       25   0.4%      15   60.0%     146  2572.5  5246.5         
  KEYWORD          2,286  32.4%     372   16.3%      65  1545.7  8158.7         
  PUB TYPE            58   0.8%       1    1.7%      27   238.1   651.0         
  DATE               206   2.9%      29   14.1%      22   117.3   229.1         
  ADDED                2   0.0%       0    0.0%  13,917 13917.0     0.0         
  ARTICLE              0   0.0%       0    0.0%       0     0.0     0.0         
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0         
  GEOGRAPHIC NAME      5   0.1%       0    0.0%      19    97.0   173.1         
  SUBJ CATEGORY        4   0.1%       0    0.0%      21    45.3    63.7         
  COMPANY NAME       113   1.6%      27   23.9%      48   282.4  1637.7         
  EX COMPANY NAME      2   0.0%       0    0.0%      30    30.0     0.0         
  DUNS                 0   0.0%       0    0.0%       0     0.0     0.0         
  TICKER SYMBOL        0   0.0%       0    0.0%       0     0.0     0.0         
  ID NUMBER            0   0.0%       0    0.0%       0     0.0     0.0         
  ISSN                 1   0.0%       0    0.0%   2,679  2679.0     0.0         
  PERIODICAL         103   1.5%      29   28.2%       7   104.4   225.5         
  EXACT PE            37   0.5%       5   13.5%       4   107.3   396.6         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes       75   1.1%      17   22.7%      19  1652.7  4155.3         
                                                                                
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple           608   9.5%     112   18.4%      14   152.1   852.9         
  Single           5,777  90.5%   1,599   27.7%      32  1515.9  7835.4         
                                                                                
BROWSEs completed:                                  RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No. BROWSEs    No.   Index  Median    Avg.    Dev.         
                  ______ _______ ______ _______  ______ _______ _______         
  By index:                                                                     
  SUBJECT             15  88.2%       5   33.3%      18    20.5    20.0         
  EXACT SUBJECT        2  11.8%       2    100%       0     0.0     0.0         
                                                                                
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     2.2%               
  SHORT                                                     92.4%               
  LONG                                                       0.9%               
  TAGS                                                       0.0%               
  FIELDS                                                     1.9%               
  BROWSE REVIEW                                              0.0%               
  BROWSE LONG                                                0.0%               
  PERIODICALS                                                1.3%               
  COMMENTS                                                   0.0%               
  Other                                                      1.3%               
                                                                                
2.2  Error, EXPLAIN and HELP statistics                                         
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Percent of commands that contained errors                8.8%                   
                                                                                
Ten most frequent errors:                                                       
  1. NS command - no next screen                        32.1%                   
  2. First word of command is invalid                   30.0%                   
  3. FIND command with invalid index name                8.3%                   
  4. DISPLAY command contains invalid word               5.6%                   
  5. PS command - no previous screen                     3.4%                   
  6. Valid command at an inappropriate time              2.2%                   
  7. Search term missing from search command             1.6%                   
  8.                                      118            1.5%                   
  9. DISPLAY command-record numbers too large            1.4%                   
 10. Command contains escape or arrow key                1.3%                   
 11. All others                                         12.7%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. GUIDE (ABI DB)                                     19.4%                   
  2. INDEXES (ABI DB)                                   10.7%                   
  3. FIND (ABI DB)                                      10.2%                   
  4. COMMANDS (ABI/PSY DBS)                              5.5%                   
  5. LOCATE (ARTICLE DBS)                                5.0%                   
  6. DATABASES                                           5.0%                   
  7. Unrecognized term                                   4.7%                   
  8. MAIL                                                4.2%                   
  9. DISPLAY (ABI DB)                                    3.5%                   
 10. DATE (ABI DB)                                       2.7%                   
 11. All others                                         29.1%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 23.9%                   
  2. First word of command is invalid                   16.8%                   
  3. FIND command with invalid index name                6.3%                   
  4. DISPLAY command-first of >1 screen                  6.3%                   
  5. FIND command with zero results                      5.8%                   
  6. FIND command retrieves >1 book                      4.1%                   
  7. DISPLAY command - middle of >1 screen               4.1%                   
  8. DISPLAY command-complete in one screen              3.8%                   
  9. PS command - no previous screen                     2.9%                   
 10. DISPLAY command - last of >1 screen                 2.9%                   
 11. All others                                         23.1%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. HISTORY                                            50.0%                   
  2. SEARCH                                             27.6%                   
  3. MAIL STATUS                                         7.1%                   
  4. SETTINGS (ABI DB)                                   2.0%                   
  5. ABI NEWS                                            2.0%                   
  6. GLOSSARY                                            2.0%                   
  7. SYSTEM NEWS                                         2.0%                   
  8. MAIL SETTINGS                                       2.0%                   
  9. PUBLICATION TYPES (ABI DB)                          1.0%                   
 10. CATALOG WEEKLY STATISTICS                           1.0%                   
 11. All others                                          3.1%