MELVYL ABI DATABASE TELNET STATISTICS                              
               Time period: 08/01/99 through 08/31/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                  94                 788                 882            
Davis                    154                   2                 156            
Irvine                   218                   0                 218            
Los Angeles               28                 362                 390            
Riverside                 45                   5                  50            
San Diego                 31                  69                 100            
San Francisco             71                   4                  75            
Santa Barbara             32                  24                  56            
Santa Cruz                81                  24                 105            
Lawrence Berkeley          0                   0                   0            
Lawrence Livermore         0                  11                  11            
Los Alamos                 0                   0                   0            
Other - UC                 8                  20                  28            
Other-Network UC         n/a                 364                 364            
                     _______              ______               _____            
                         762               1,673               2,435            
                                                                                
                                                                                
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.               39              170                  2,155         
     2-4  a.m.               33              151                    994         
     4-6  a.m.               15               73                    766         
     6-8  a.m.               45              143                  2,474         
     8-10 a.m.              236              736                  7,726         
    10-12 a.m.              389            1,263                 14,388         
    12-2  p.m.              430            1,399                 21,532         
     2-4  p.m.              574            1,787                 26,695         
     4-6  p.m.              397            1,298                 20,224         
     6-8  p.m.              137              499                  8,425         
     8-10 p.m.               76              254                  3,555         
    10-12 p.m.               64              266                  3,524         
    __________       __________       __________      _________________         
        Total:            2,435            8,039                112,458         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 309               2,563               2,872            
Davis                    573                   2                 575            
Irvine                   758                   0                 758            
Los Angeles               90               1,288               1,378            
Riverside                109                  10                 119            
San Diego                 99                 273                 372            
San Francisco            196                   4                 200            
Santa Barbara            134                  73                 207            
Santa Cruz               385                 104                 489            
Lawrence Berkeley          0                   0                   0            
Lawrence Livermore         0                  34                  34            
Los Alamos                 0                   0                   0            
Other - UC                 6                 104                 110            
Other-Network UC         n/a                 925                 925            
                     _______              ______               _____            
                       2,659               5,380               8,039            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               3,262              35,079              38,341            
Davis                 10,579                  42              10,621            
Irvine                11,306                   0              11,306            
Los Angeles            1,338              20,460              21,798            
Riverside                679                  69                 748            
San Diego              1,584               2,937               4,521            
San Francisco          2,491                   3               2,494            
Santa Barbara          1,258               1,850               3,108            
Santa Cruz             2,517               1,470               3,987            
Lawrence Berkeley          0                   0                   0            
Lawrence Livermore         0               2,051               2,051            
Los Alamos                 0                   0                   0            
Other - UC                54               1,340               1,394            
Other-Network UC         n/a              12,089              12,089            
                     _______              ______               _____            
                      35,068              77,390             112,458            
                                                                                
1.4  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         0.9                
  Standard deviation in seconds                              7.3                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.1                
  Standard deviation in seconds                              0.3                
                                                                                
                                                                                
2.0  ABI Database Detailed Statistics                                           
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Median session length (minutes:seconds)                     9:59                
Average session length (minutes:seconds)                   15:20                
Longest session recorded (minutes:seconds)                184:12                
Average number of searches completed per session             3.3                
Retrievals per search - median                               9.0                
Retrievals per search - average                           1043.4                
Retrievals per search - standard deviation                8220.2                
Percent of searches completed with 0 results                24.7%               
                                                                                
Percent of searches entered that are long                    2.1%               
Percent of long searches completed                                              
  (includes partial results)                                67.1%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total     Percentage         
                                              __________     __________         
  FIND                                             7,072          24.5%         
  DISPLAY (excluding automatic displays)          14,078          48.7%         
  BROWSE                                              27           0.1%         
  SELECT                                              10           0.0%         
  HELP                                               315           1.1%         
  EXPLAIN                                            393           1.4%         
  SET/RESET                                        1,026           3.6%         
  SHOW                                               102           0.4%         
  ADD ON (AND, OR, AND NOT)                          961           3.3%         
  LOGON or LOGOFF                                  3,024          10.5%         
  COMMENT                                              1           0.0%         
  SAVE                                             1,066           3.7%         
  USE                                                 18           0.1%         
  OTHER                                              843           2.9%         
                                                                                
                                                                                
2.1  Article Text                                                               
_________________                                                               
                                                                                
DISPLAY TEXT commands                                      1,483                
                                                                                
TEXT included with CONTINUOUS, PRINT, CAPTURE, or SLOW       213                
displays or when any of these paging options is set.                            
                                                                                
TEXT included with MAIL commands                               0                
                                                                                
SET DISPLAY TEXT commands                                      0                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR  2,050  26.4%     475   23.2%      11    59.6   221.7         
  TITLE WORD       1,165  15.0%     428   36.7%       8   343.2  2633.3         
  EXACT TITLE        112   1.4%      39   34.8%       1     8.5    26.2         
  JOURNAL            392   5.0%     150   38.3%     563  2482.0  6329.4         
  EXACT JOURNAL      196   2.5%      67   34.2%     467  2850.8  7138.1         
  SUBJECT            667   8.6%     329   49.3%     596  5394.8 14576.8         
  EXACT SUBJECT       76   1.0%      22   28.9%     650  4914.7 18395.7         
  KEYWORD          2,514  32.3%     357   14.2%      53  1850.1 13259.1         
  PUB TYPE            46   0.6%       4    8.7%      80   587.6  2137.9         
  DATE               192   2.5%      36   18.8%      13   552.5  2592.5         
  ADDED                5   0.1%       0    0.0%  14,061 14968.6  3302.6         
  ARTICLE              0   0.0%       0    0.0%       0     0.0     0.0         
  LANGUAGE             1   0.0%       0    0.0%     280   280.0     0.0         
  GEOGRAPHIC NAME      7   0.1%       1   14.3%      79  2665.5  6070.1         
  SUBJ CATEGORY       33   0.4%       2    6.1%     128  5621.2 14132.6         
  COMPANY NAME        86   1.1%      33   38.4%      22   221.1   624.7         
  EX COMPANY NAME      1   0.0%       0    0.0%      17    17.0     0.0         
  DUNS                 1   0.0%       0    0.0%     233   233.0     0.0         
  TICKER SYMBOL        2   0.0%       0    0.0%     328   328.0   134.4         
  ID NUMBER            0   0.0%       0    0.0%       0     0.0     0.0         
  ISSN                 0   0.0%       0    0.0%       0     0.0     0.0         
  PERIODICAL         108   1.4%      14   13.0%       6   228.0  1710.5         
  EXACT PE            48   0.6%       8   16.7%       3    12.2    19.0         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes       73   0.9%       9   12.3%     108  2142.6  5173.2         
                                                                                
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple           728  10.4%     187   25.7%      12   553.8  3270.4         
  Single           6,289  89.6%   1,594   25.3%      29  1564.1 10317.2         
                                                                                
BROWSEs completed:                                  RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No. BROWSEs    No.   Index  Median    Avg.    Dev.         
                  ______ _______ ______ _______  ______ _______ _______         
  By index:                                                                     
  SUBJECT             27   100%      10   37.0%       3     6.3     7.7         
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0         
                                                                                
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     2.2%               
  SHORT                                                     91.5%               
  LONG                                                       0.7%               
  TAGS                                                       0.0%               
  FIELDS                                                     2.1%               
  BROWSE REVIEW                                              0.1%               
  BROWSE LONG                                                0.0%               
  PERIODICALS                                                1.5%               
  COMMENTS                                                   0.0%               
  Other                                                      1.9%               
                                                                                
2.2  Error, EXPLAIN and HELP statistics                                         
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Percent of commands that contained errors                9.1%                   
                                                                                
Ten most frequent errors:                                                       
  1. NS command - no next screen                        32.6%                   
  2. First word of command is invalid                   31.4%                   
  3. FIND command with invalid index name                8.0%                   
  4. DISPLAY command contains invalid word               4.3%                   
  5. PS command - no previous screen                     3.4%                   
  6. Search term missing from search command             1.8%                   
  7. Valid command at an inappropriate time              1.6%                   
  8. Add-on search, no index name after verb             1.4%                   
  9. DISPLAY command-record numbers too large            1.4%                   
 10. Command contains escape or arrow key                1.2%                   
 11. All others                                         13.0%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. GUIDE (ABI DB)                                     18.1%                   
  2. LOCATE (ARTICLE DBS)                               12.5%                   
  3. FIND (ABI DB)                                      12.2%                   
  4. INDEXES (ABI DB)                                    7.4%                   
  5. COMMANDS (ABI/PSY DBS)                              5.1%                   
  6. Unrecognized term                                   4.3%                   
  7. ABI/INFORM DB                                       3.3%                   
  8. PUBLICATION TYPES (ABI DB)                          3.3%                   
  9. DATE (ABI DB)                                       3.1%                   
 10. MAIL                                                2.5%                   
 11. All others                                         28.2%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 26.6%                   
  2. First word of command is invalid                   12.0%                   
  3. FIND command with zero results                      7.3%                   
  4. FIND command with invalid index name                7.2%                   
  5. DISPLAY command - middle of >1 screen               6.2%                   
  6. DISPLAY command-complete in one screen              6.1%                   
  7. DISPLAY command-first of >1 screen                  3.7%                   
  8. DISPLAY command - last of >1 screen                 3.2%                   
  9. FIND command retrieves >1 book                      2.4%                   
 10. PS command - no previous screen                     2.3%                   
 11. All others                                         23.0%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. HISTORY                                            58.1%                   
  2. SEARCH                                             20.9%                   
  3. MAIL STATUS                                         7.0%                   
  4. SYSTEM NEWS                                         3.5%                   
  5. GLOSSARY                                            2.3%                   
  6. MAIL SETTINGS                                       2.3%                   
  7. PUBLICATION TYPES (ABI DB)                          1.2%                   
  8. GEOGRAPHIC NAMES                                    1.2%                   
  9. SETTINGS (ABI DB)                                   1.2%                   
 10. ABI NEWS                                            1.2%                   
 11. All others                                          1.2%