MELVYL ABI DATABASE TELNET STATISTICS                              
               Time period: 09/01/99 through 09/30/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                  98                 694                 792            
Davis                    216                   5                 221            
Irvine                   163                   0                 163            
Los Angeles               25                 342                 367            
Riverside                 25                   7                  32            
San Diego                 25                  62                  87            
San Francisco             96                   3                  99            
Santa Barbara             28                  44                  72            
Santa Cruz                20                  24                  44            
Lawrence Berkeley          0                   0                   0            
Lawrence Livermore         0                  12                  12            
Los Alamos                 0                   0                   0            
Other - UC                23                  27                  50            
Other-Network UC         n/a                 303                 303            
                     _______              ______               _____            
                         719               1,523               2,242            
                                                                                
                                                                                
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.               32               87                    684         
     2-4  a.m.               27              144                  1,553         
     4-6  a.m.               18              110                  1,111         
     6-8  a.m.               43              135                  1,564         
     8-10 a.m.              217              613                  7,864         
    10-12 a.m.              362            1,146                 13,298         
    12-2  p.m.              438            1,343                 14,936         
     2-4  p.m.              535            1,461                 17,750         
     4-6  p.m.              328            1,078                 11,218         
     6-8  p.m.              107              367                  5,191         
     8-10 p.m.               76              323                  6,182         
    10-12 p.m.               59              237                  3,668         
    __________       __________       __________      _________________         
        Total:            2,242            7,044                 85,019         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 339               2,182               2,521            
Davis                    631                  18                 649            
Irvine                   576                   0                 576            
Los Angeles               49               1,199               1,248            
Riverside                 40                  24                  64            
San Diego                 86                 210                 296            
San Francisco            300                   4                 304            
Santa Barbara             43                 147                 190            
Santa Cruz                57                  60                 117            
Lawrence Berkeley          0                   0                   0            
Lawrence Livermore         0                  45                  45            
Los Alamos                 0                   0                   0            
Other - UC                47                  94                 141            
Other-Network UC         n/a                 893                 893            
                     _______              ______               _____            
                       2,168               4,876               7,044            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               2,413              28,461              30,874            
Davis                  6,938                 283               7,221            
Irvine                 6,235                   0               6,235            
Los Angeles              307              16,353              16,660            
Riverside                127                 269                 396            
San Diego                531               3,254               3,785            
San Francisco          2,872                   0               2,872            
Santa Barbara            327               2,456               2,783            
Santa Cruz               774               2,578               3,352            
Lawrence Berkeley          0                   0                   0            
Lawrence Livermore         0                 508                 508            
Los Alamos                 0                   0                   0            
Other - UC               468                 807               1,275            
Other-Network UC         n/a               9,058               9,058            
                     _______              ______               _____            
                      20,992              64,027              85,019            
                                                                                
1.4  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         0.9                
  Standard deviation in seconds                              1.8                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.2                
  Standard deviation in seconds                              0.3                
                                                                                
                                                                                
2.0  ABI Database Detailed Statistics                                           
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Median session length (minutes:seconds)                     9:07                
Average session length (minutes:seconds)                   13:21                
Longest session recorded (minutes:seconds)                130:34                
Average number of searches completed per session             3.1                
Retrievals per search - median                               9.0                
Retrievals per search - average                           1457.9                
Retrievals per search - standard deviation                8224.4                
Percent of searches completed with 0 results                26.5%               
                                                                                
Percent of searches entered that are long                    2.3%               
Percent of long searches completed                                              
  (includes partial results)                                60.5%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total     Percentage         
                                              __________     __________         
  FIND                                             6,164          25.7%         
  DISPLAY (excluding automatic displays)          10,453          43.6%         
  BROWSE                                              52           0.2%         
  SELECT                                              10           0.0%         
  HELP                                               467           1.9%         
  EXPLAIN                                            488           2.0%         
  SET/RESET                                          909           3.8%         
  SHOW                                               126           0.5%         
  ADD ON (AND, OR, AND NOT)                          876           3.7%         
  LOGON or LOGOFF                                  2,835          11.8%         
  COMMENT                                              1           0.0%         
  SAVE                                               850           3.5%         
  USE                                                 12           0.1%         
  OTHER                                              803           3.3%         
                                                                                
                                                                                
2.1  Article Text                                                               
_________________                                                               
                                                                                
DISPLAY TEXT commands                                      1,058                
                                                                                
TEXT included with CONTINUOUS, PRINT, CAPTURE, or SLOW       167                
displays or when any of these paging options is set.                            
                                                                                
TEXT included with MAIL commands                               0                
                                                                                
SET DISPLAY TEXT commands                                      0                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR  1,740  25.8%     417   24.0%      11    65.8   278.3         
  TITLE WORD       1,145  17.0%     403   35.2%       8    81.6   365.0         
  EXACT TITLE        102   1.5%      51   50.0%       6    78.0   143.8         
  JOURNAL            382   5.7%     141   36.9%     779  6419.4 18449.0         
  EXACT JOURNAL      193   2.9%      58   30.1%     433  6432.1 13168.4         
  SUBJECT            653   9.7%     372   57.0%     276  4581.4 15330.4         
  EXACT SUBJECT       54   0.8%      14   25.9%     555  7450.9 11987.1         
  KEYWORD          1,865  27.6%     279   15.0%      80  2143.0 10363.6         
  PUB TYPE            85   1.3%       5    5.9%      58  1008.9  3841.3         
  DATE               159   2.4%      31   19.5%      32   264.5  1040.1         
  ADDED                3   0.0%       0    0.0%  12,591 12591.0     0.0         
  ARTICLE              0   0.0%       0    0.0%       0     0.0     0.0         
  LANGUAGE             6   0.1%       3   50.0%     123   513.0   748.5         
  GEOGRAPHIC NAME      6   0.1%       1   16.7%     246  1693.4  3390.8         
  SUBJ CATEGORY        3   0.0%       0    0.0%     132 13920.3 23992.2         
  COMPANY NAME       137   2.0%      39   28.5%      34   281.7  1528.5         
  EX COMPANY NAME      0   0.0%       0    0.0%       0     0.0     0.0         
  DUNS                 1   0.0%       0    0.0%     400   400.0     0.0         
  TICKER SYMBOL        0   0.0%       0    0.0%       0     0.0     0.0         
  ID NUMBER            0   0.0%       0    0.0%       0     0.0     0.0         
  ISSN                 0   0.0%       0    0.0%       0     0.0     0.0         
  PERIODICAL         116   1.7%      16   13.8%       6    80.8   336.8         
  EXACT PE            79   1.2%       9   11.4%       3     5.2     6.5         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes       24   0.4%       2    8.3%     403  2733.9  4958.7         
                                                                                
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple           610  10.0%     161   26.4%      15   525.1  4103.4         
  Single           5,491  90.0%   1,514   27.6%      31  1854.6  9426.1         
                                                                                
BROWSEs completed:                                  RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No. BROWSEs    No.   Index  Median    Avg.    Dev.         
                  ______ _______ ______ _______  ______ _______ _______         
  By index:                                                                     
  SUBJECT             50  96.2%      22   44.0%       2     4.6     6.7         
  EXACT SUBJECT        2   3.8%       1   50.0%       1     1.0     0.0         
                                                                                
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     2.3%               
  SHORT                                                     90.5%               
  LONG                                                       1.0%               
  TAGS                                                       0.1%               
  FIELDS                                                     1.4%               
  BROWSE REVIEW                                              0.1%               
  BROWSE LONG                                                0.0%               
  PERIODICALS                                                2.6%               
  COMMENTS                                                   0.0%               
  Other                                                      2.0%               
                                                                                
2.2  Error, EXPLAIN and HELP statistics                                         
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Percent of commands that contained errors               10.0%                   
                                                                                
Ten most frequent errors:                                                       
  1. First word of command is invalid                   32.2%                   
  2. NS command - no next screen                        31.6%                   
  3. FIND command with invalid index name                9.0%                   
  4. DISPLAY command contains invalid word               4.2%                   
  5. PS command - no previous screen                     3.1%                   
  6. Search term missing from search command             1.9%                   
  7. Valid command at an inappropriate time              1.9%                   
  8. Add-on search, no index name after verb             1.7%                   
  9. Command contains escape or arrow key                1.2%                   
 10. DISPLAY command-record numbers too large            1.2%                   
 11. All others                                         12.0%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. GUIDE (ABI DB)                                     19.5%                   
  2. FIND (ABI DB)                                       9.8%                   
  3. INDEXES (ABI DB)                                    7.4%                   
  4. LOCATE (ARTICLE DBS)                                7.0%                   
  5. COMMANDS (ABI/PSY DBS)                              6.4%                   
  6. DISPLAY (ABI DB)                                    5.3%                   
  7. ABI/INFORM DB                                       4.7%                   
  8. Unrecognized term                                   4.5%                   
  9. DATABASES                                           3.5%                   
 10. ADDON SEARCH                                        3.5%                   
 11. All others                                         28.5%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 24.9%                   
  2. First word of command is invalid                   12.4%                   
  3. FIND command with zero results                      9.0%                   
  4. DISPLAY command - middle of >1 screen               7.1%                   
  5. FIND command with invalid index name                6.9%                   
  6. FIND command retrieves >1 book                      5.3%                   
  7. DISPLAY command-first of >1 screen                  5.0%                   
  8. NS command - no next screen                         3.0%                   
  9. DISPLAY command-complete in one screen              2.7%                   
 10. Multi-index search with zero results                2.6%                   
 11. All others                                         20.9%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. HISTORY                                            39.0%                   
  2. MAIL STATUS                                        24.6%                   
  3. SEARCH                                             16.9%                   
  4. SETTINGS (ABI DB)                                   5.9%                   
  5. DISPLAY                                             3.4%                   
  6. MAIL SETTINGS                                       2.5%                   
  7. ABI NEWS                                            1.7%                   
  8. SYSTEM NEWS                                         1.7%                   
  9. PUBLICATION TYPES (ABI DB)                          0.8%                   
 10. GLOSSARY                                            0.8%                   
 11. All others                                          2.5%