MELVYL ABI DATABASE TELNET STATISTICS                              
               Time period: 10/01/99 through 10/31/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                  97                 711                 808            
Davis                    192                   1                 193            
Irvine                   198                   0                 198            
Los Angeles               27                 390                 417            
Riverside                 37                   6                  43            
San Diego                 23                  52                  75            
San Francisco             95                   2                  97            
Santa Barbara             53                  35                  88            
Santa Cruz               120                  31                 151            
Lawrence Berkeley          0                   0                   0            
Lawrence Livermore         0                  12                  12            
Los Alamos                 0                   0                   0            
Other - UC                28                  17                  45            
Other-Network UC         n/a                 386                 386            
                     _______              ______               _____            
                         870               1,643               2,513            
                                                                                
                                                                                
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.               56              171                  2,179         
     2-4  a.m.               14               65                  1,224         
     4-6  a.m.               22              107                  2,747         
     6-8  a.m.               25               66                  1,255         
     8-10 a.m.              212              514                  5,714         
    10-12 a.m.              452            1,355                 21,145         
    12-2  p.m.              488            1,499                 18,793         
     2-4  p.m.              497            1,479                 22,492         
     4-6  p.m.              390            1,134                 14,756         
     6-8  p.m.              181              568                  8,566         
     8-10 p.m.              104              292                  3,811         
    10-12 p.m.               72              324                  4,334         
    __________       __________       __________      _________________         
        Total:            2,513            7,574                107,016         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 290               2,213               2,503            
Davis                    539                   5                 544            
Irvine                   554                   0                 554            
Los Angeles               63               1,270               1,333            
Riverside                144                  32                 176            
San Diego                 58                 223                 281            
San Francisco            308                   9                 317            
Santa Barbara            172                  99                 271            
Santa Cruz               351                  79                 430            
Lawrence Berkeley          0                   0                   0            
Lawrence Livermore         0                  26                  26            
Los Alamos                 0                   0                   0            
Other - UC                68                  48                 116            
Other-Network UC         n/a               1,023               1,023            
                     _______              ______               _____            
                       2,547               5,027               7,574            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               4,726              26,318              31,044            
Davis                  5,443                  17               5,460            
Irvine                 6,412                   0               6,412            
Los Angeles              510              22,167              22,677            
Riverside              1,473                 137               1,610            
San Diego                587               2,186               2,773            
San Francisco          4,645               3,885               8,530            
Santa Barbara          1,938               1,585               3,523            
Santa Cruz             4,022               1,016               5,038            
Lawrence Berkeley          0                   0                   0            
Lawrence Livermore         0                 559                 559            
Los Alamos                 0                   0                   0            
Other - UC               374                 684               1,058            
Other-Network UC         n/a              18,332              18,332            
                     _______              ______               _____            
                      30,130              76,886             107,016            
                                                                                
1.4  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         0.9                
  Standard deviation in seconds                              2.0                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.2                
  Standard deviation in seconds                              0.2                
                                                                                
                                                                                
2.0  ABI Database Detailed Statistics                                           
_________________________________________                                       
                                                                                
Median session length (minutes:seconds)                     8:41                
Average session length (minutes:seconds)                   13:04                
Longest session recorded (minutes:seconds)                121:51                
Average number of searches completed per session             3.0                
Retrievals per search - median                               8.0                
Retrievals per search - average                           1022.1                
Retrievals per search - standard deviation                8739.5                
Percent of searches completed with 0 results                27.5%               
                                                                                
Percent of searches entered that are long                    2.2%               
Percent of long searches completed                                              
  (includes partial results)                                57.1%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total     Percentage         
                                              __________     __________         
  FIND                                             6,826          25.2%         
  DISPLAY (excluding automatic displays)          11,997          44.3%         
  BROWSE                                              42           0.2%         
  SELECT                                              18           0.1%         
  HELP                                               542           2.0%         
  EXPLAIN                                            477           1.8%         
  SET/RESET                                        1,003           3.7%         
  SHOW                                               136           0.5%         
  ADD ON (AND, OR, AND NOT)                          741           2.7%         
  LOGON or LOGOFF                                  3,234          11.9%         
  COMMENT                                              1           0.0%         
  SAVE                                             1,217           4.5%         
  USE                                                 10           0.0%         
  OTHER                                              899           3.3%         
                                                                                
                                                                                
2.1  Article Text                                                               
_________________                                                               
                                                                                
DISPLAY TEXT commands                                      1,338                
                                                                                
TEXT included with CONTINUOUS, PRINT, CAPTURE, or SLOW       222                
displays or when any of these paging options is set.                            
                                                                                
TEXT included with MAIL commands                               0                
                                                                                
SET DISPLAY TEXT commands                                      0                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR  1,772  23.9%     476   26.9%      12    78.0   257.8         
  TITLE WORD       1,277  17.2%     470   36.8%       7    66.9   336.3         
  EXACT TITLE        120   1.6%      48   40.0%       1    50.5    96.6         
  JOURNAL            429   5.8%     143   33.3%     880  2644.1  5993.8         
  EXACT JOURNAL      205   2.8%      68   33.2%     840  4496.7  9538.4         
  SUBJECT            804  10.8%     462   57.5%     312  6581.4 27342.0         
  EXACT SUBJECT       49   0.7%      25   51.0%     828  3033.9  5622.9         
  KEYWORD          2,184  29.5%     295   13.5%      71  1776.0 11947.3         
  PUB TYPE            50   0.7%       3    6.0%      86  1532.3  5608.0         
  DATE               160   2.2%      44   27.5%      14   163.6   469.9         
  ADDED               11   0.1%       0    0.0%  12,196 10784.0  1959.1         
  ARTICLE              0   0.0%       0    0.0%       0     0.0     0.0         
  LANGUAGE             1   0.0%       1    100%       0     0.0     0.0         
  GEOGRAPHIC NAME      4   0.1%       0    0.0%      36  6215.3 12371.2         
  SUBJ CATEGORY        1   0.0%       0    0.0%      48    48.0     0.0         
  COMPANY NAME       106   1.4%      44   41.5%     112   585.5  1140.1         
  EX COMPANY NAME      7   0.1%       2   28.6%       7    13.6    10.9         
  DUNS                 0   0.0%       0    0.0%       0     0.0     0.0         
  TICKER SYMBOL        1   0.0%       1    100%       0     0.0     0.0         
  ID NUMBER           21   0.3%      18   85.7%       1     1.0     0.0         
  ISSN                 1   0.0%       0    0.0%     358   358.0     0.0         
  PERIODICAL         110   1.5%      19   17.3%       6   167.1   642.9         
  EXACT PE            63   0.8%       8   12.7%       3    33.8   168.1         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes       38   0.5%       3    7.9%      20   670.4  1742.4         
                                                                                
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple           643   9.5%     223   34.7%       8   156.9   618.0         
  Single           6,105  90.5%   1,668   27.3%      34  1665.4 11284.1         
                                                                                
BROWSEs completed:                                  RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No. BROWSEs    No.   Index  Median    Avg.    Dev.         
                  ______ _______ ______ _______  ______ _______ _______         
  By index:                                                                     
  SUBJECT             42   100%      25   59.5%       5    16.0    31.4         
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0         
                                                                                
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     3.5%               
  SHORT                                                     88.8%               
  LONG                                                       1.4%               
  TAGS                                                       0.0%               
  FIELDS                                                     2.1%               
  BROWSE REVIEW                                              0.1%               
  BROWSE LONG                                                0.0%               
  PERIODICALS                                                2.1%               
  COMMENTS                                                   0.0%               
  Other                                                      2.1%               
                                                                                
2.2  Error, EXPLAIN and HELP statistics                                         
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Percent of commands that contained errors               10.3%                   
                                                                                
Ten most frequent errors:                                                       
  1. First word of command is invalid                   31.9%                   
  2. NS command - no next screen                        28.1%                   
  3. FIND command with invalid index name               10.6%                   
  4. DISPLAY command contains invalid word               5.1%                   
  5. PS command - no previous screen                     3.8%                   
  6. Search term missing from search command             2.0%                   
  7. Valid command at an inappropriate time              1.6%                   
  8. DISPLAY command-record numbers too large            1.6%                   
  9. Add-on search, no index name after verb             1.5%                   
 10. DISPLAY command - no FIND results                   1.4%                   
 11. All others                                         12.5%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. GUIDE (ABI DB)                                     20.1%                   
  2. FIND (ABI DB)                                      11.7%                   
  3. LOCATE (ARTICLE DBS)                               10.3%                   
  4. INDEXES (ABI DB)                                    8.2%                   
  5. COMMANDS (ABI/PSY DBS)                              7.1%                   
  6. Unrecognized term                                   6.5%                   
  7. ABI/INFORM DB                                       5.0%                   
  8. DISPLAY (ABI DB)                                    3.1%                   
  9. ADDON SEARCH                                        3.1%                   
 10. PUBLICATION TYPES (ABI DB)                          2.9%                   
 11. All others                                         21.8%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 25.2%                   
  2. First word of command is invalid                   16.2%                   
  3. FIND command with invalid index name                9.1%                   
  4. FIND command with zero results                      6.2%                   
  5. DISPLAY command-first of >1 screen                  5.0%                   
  6. DISPLAY command - middle of >1 screen               4.4%                   
  7. FIND command retrieves >1 book                      3.6%                   
  8. DISPLAY command-complete in one screen              3.4%                   
  9. NS command - no next screen                         2.9%                   
 10. 3 HELP commands issued from same code               2.2%                   
 11. All others                                         21.7%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. HISTORY                                            43.7%                   
  2. SEARCH                                             29.6%                   
  3. MAIL STATUS                                        14.1%                   
  4. GLOSSARY                                            4.4%                   
  5. SETTINGS (ABI DB)                                   2.2%                   
  6. MAIL SETTINGS                                       2.2%                   
  7. ABI NEWS                                            1.5%                   
  8. SYSTEM NEWS                                         1.5%                   
  9. 0423                                                0.7%                   
 11. All others                                          0.0%