MELVYL ABI DATABASE TELNET STATISTICS                              
               Time period: 11/01/99 through 11/30/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 112                 641                 753            
Davis                    187                   3                 190            
Irvine                   239                   0                 239            
Los Angeles               23                 334                 357            
Riverside                178                   3                 181            
San Diego                 37                  60                  97            
San Francisco             61                   2                  63            
Santa Barbara             55                  41                  96            
Santa Cruz               172                  27                 199            
Lawrence Berkeley          0                   1                   1            
Lawrence Livermore         0                   9                   9            
Los Alamos                 0                   0                   0            
Other - UC                17                  33                  50            
Other-Network UC         n/a                 355                 355            
                     _______              ______               _____            
                       1,081               1,509               2,590            
                                                                                
                                                                                
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.               52              224                  2,240         
     2-4  a.m.               11               70                  1,795         
     4-6  a.m.               18               60                    951         
     6-8  a.m.               35              138                  2,653         
     8-10 a.m.              225              639                  7,113         
    10-12 a.m.              399            1,279                 13,857         
    12-2  p.m.              428            1,302                 16,615         
     2-4  p.m.              616            1,845                 23,109         
     4-6  p.m.              394            1,258                 16,848         
     6-8  p.m.              204              709                 10,850         
     8-10 p.m.              134              495                  9,431         
    10-12 p.m.               74              236                  3,578         
    __________       __________       __________      _________________         
        Total:            2,590            8,255                109,040         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 357               2,119               2,476            
Davis                    508                   5                 513            
Irvine                   924                   0                 924            
Los Angeles               75               1,163               1,238            
Riverside                713                   4                 717            
San Diego                 86                 226                 312            
San Francisco            214                   6                 220            
Santa Barbara            117                 115                 232            
Santa Cruz               514                  79                 593            
Lawrence Berkeley          0                   1                   1            
Lawrence Livermore         0                  38                  38            
Los Alamos                 0                   0                   0            
Other - UC                22                  87                 109            
Other-Network UC         n/a                 882                 882            
                     _______              ______               _____            
                       3,530               4,725               8,255            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               3,781              32,879              36,660            
Davis                  5,844                  59               5,903            
Irvine                 7,911                   0               7,911            
Los Angeles            2,957              14,603              17,560            
Riverside              8,311                 152               8,463            
San Diego                724               2,538               3,262            
San Francisco          3,530                 121               3,651            
Santa Barbara          2,282               1,338               3,620            
Santa Cruz             6,940                 465               7,405            
Lawrence Berkeley          0                  44                  44            
Lawrence Livermore         0                 186                 186            
Los Alamos                 0                   0                   0            
Other - UC               136               1,540               1,676            
Other-Network UC         n/a              12,699              12,699            
                     _______              ______               _____            
                      42,416              66,624             109,040            
                                                                                
1.4  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         0.9                
  Standard deviation in seconds                              3.5                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.1                
  Standard deviation in seconds                              0.2                
                                                                                
                                                                                
2.0  ABI Database Detailed Statistics                                           
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Median session length (minutes:seconds)                     8:42                
Average session length (minutes:seconds)                   14:21                
Longest session recorded (minutes:seconds)                226:27                
Average number of searches completed per session             3.2                
Retrievals per search - median                               8.0                
Retrievals per search - average                           1387.4                
Retrievals per search - standard deviation                 12215                
Percent of searches completed with 0 results                28.0%               
                                                                                
Percent of searches entered that are long                    1.5%               
Percent of long searches completed                                              
  (includes partial results)                                61.3%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total     Percentage         
                                              __________     __________         
  FIND                                             7,456          24.7%         
  DISPLAY (excluding automatic displays)          13,931          46.2%         
  BROWSE                                              63           0.2%         
  SELECT                                               8           0.0%         
  HELP                                               708           2.3%         
  EXPLAIN                                            650           2.2%         
  SET/RESET                                        1,018           3.4%         
  SHOW                                               208           0.7%         
  ADD ON (AND, OR, AND NOT)                          797           2.6%         
  LOGON or LOGOFF                                  3,342          11.1%         
  COMMENT                                              1           0.0%         
  SAVE                                             1,098           3.6%         
  USE                                                 13           0.0%         
  OTHER                                              914           3.0%         
                                                                                
                                                                                
2.1  Article Text                                                               
_________________                                                               
                                                                                
DISPLAY TEXT commands                                      1,662                
                                                                                
TEXT included with CONTINUOUS, PRINT, CAPTURE, or SLOW       146                
displays or when any of these paging options is set.                            
                                                                                
TEXT included with MAIL commands                               0                
                                                                                
SET DISPLAY TEXT commands                                      0                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR  1,969  24.0%     455   23.1%      11    62.5   207.3         
  TITLE WORD       1,372  16.7%     475   34.6%      13   356.1  5246.8         
  EXACT TITLE        117   1.4%      59   50.4%       1    10.9    21.4         
  JOURNAL            381   4.6%     157   41.2%     510  4169.9 10817.1         
  EXACT JOURNAL      258   3.1%      96   37.2%     309  4451.5  9192.6         
  SUBJECT          1,010  12.3%     551   54.6%     460  8125.4 29587.6         
  EXACT SUBJECT       97   1.2%      56   57.7%   1,056  7622.8 17604.4         
  KEYWORD          2,154  26.3%     318   14.8%      70  2291.7 17303.3         
  PUB TYPE            22   0.3%       1    4.5%     185   961.0  1884.4         
  DATE               315   3.8%      66   20.9%       5   161.2   775.1         
  ADDED                6   0.1%       0    0.0%  15,411 12269.8  5996.6         
  ARTICLE              0   0.0%       0    0.0%       0     0.0     0.0         
  LANGUAGE             4   0.0%       0    0.0%   5,047 12020.5 17533.4         
  GEOGRAPHIC NAME     11   0.1%       1    9.1%      53  3374.8  7739.4         
  SUBJ CATEGORY        8   0.1%       3   37.5%     360 18436.6 32646.1         
  COMPANY NAME       223   2.7%      67   30.0%     246   537.2  1037.6         
  EX COMPANY NAME     36   0.4%       4   11.1%      62   315.8   744.5         
  DUNS                 0   0.0%       0    0.0%       0     0.0     0.0         
  TICKER SYMBOL        2   0.0%       1   50.0%     240   240.0     0.0         
  ID NUMBER            0   0.0%       0    0.0%       0     0.0     0.0         
  ISSN                 0   0.0%       0    0.0%       0     0.0     0.0         
  PERIODICAL          89   1.1%      15   16.9%       5    77.2   243.8         
  EXACT PE            23   0.3%       0    0.0%       3     5.4     6.4         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes       97   1.2%      32   33.0%      42  3165.7  8797.6         
                                                                                
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple           756  10.2%     207   27.4%       7   917.5  7472.0         
  Single           6,640  89.8%   1,929   29.1%      38  2103.2 14636.2         
                                                                                
BROWSEs completed:                                  RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No. BROWSEs    No.   Index  Median    Avg.    Dev.         
                  ______ _______ ______ _______  ______ _______ _______         
  By index:                                                                     
  SUBJECT             59  93.6%      37   62.7%       4    17.7    29.0         
  EXACT SUBJECT        4   6.3%       1   25.0%      11    11.0     0.0         
                                                                                
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     2.5%               
  SHORT                                                     90.6%               
  LONG                                                       1.1%               
  TAGS                                                       0.0%               
  FIELDS                                                     2.0%               
  BROWSE REVIEW                                              0.1%               
  BROWSE LONG                                                0.0%               
  PERIODICALS                                                1.2%               
  COMMENTS                                                   0.0%               
  Other                                                      2.5%               
                                                                                
2.2  Error, EXPLAIN and HELP statistics                                         
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Percent of commands that contained errors               11.3%                   
                                                                                
Ten most frequent errors:                                                       
  1. First word of command is invalid                   34.1%                   
  2. NS command - no next screen                        28.5%                   
  3. FIND command with invalid index name                9.3%                   
  4. PS command - no previous screen                     5.1%                   
  5. DISPLAY command contains invalid word               4.0%                   
  6. Valid command at an inappropriate time              1.9%                   
  7. Search term missing from search command             1.7%                   
  8. DISPLAY command-record numbers too large            1.1%                   
  9. BROWSE command with invalid index name              1.1%                   
 10. DISPLAY command - no FIND results                   1.0%                   
 11. All others                                         12.2%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. GUIDE (ABI DB)                                     21.7%                   
  2. FIND (ABI DB)                                      14.2%                   
  3. LOCATE (ARTICLE DBS)                                9.5%                   
  4. INDEXES (ABI DB)                                    7.2%                   
  5. COMMANDS (ABI/PSY DBS)                              5.8%                   
  6. MAIL                                                5.1%                   
  7. Unrecognized term                                   5.1%                   
  8. ABI/INFORM DB                                       3.4%                   
  9. DISPLAY (ABI DB)                                    3.1%                   
 10. ADDON SEARCH                                        2.2%                   
 11. All others                                         22.8%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 24.2%                   
  2. First word of command is invalid                   17.8%                   
  3. FIND command with invalid index name                7.1%                   
  4. DISPLAY command-first of >1 screen                  6.6%                   
  5. FIND command with zero results                      6.0%                   
  6. DISPLAY command - middle of >1 screen               5.7%                   
  7. DISPLAY command-complete in one screen              4.2%                   
  8. FIND command retrieves >1 book                      3.8%                   
  9. NS command - no next screen                         2.4%                   
 10. PS command - no previous screen                     2.3%                   
 11. All others                                         19.9%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. SEARCH                                             38.8%                   
  2. HISTORY                                            28.1%                   
  3. MAIL STATUS                                        14.8%                   
  4. GLOSSARY                                            5.1%                   
  5. SETTINGS (ABI DB)                                   4.6%                   
  6. MAIL SETTINGS                                       3.6%                   
  7. SYSTEM NEWS                                         1.0%                   
  8. ABI NEWS                                            0.5%                   
  9. LOCATION                                            0.5%                   
 10. GLOSSARY A                                          0.5%                   
 11. All others                                          2.6%