MELVYL BIOSIS DATABASES TELNET STATISTICS                          
               Time period: 09/01/99 through 09/30/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               1,762               2,843               4,605            
Davis                  1,343                 115               1,458            
Irvine                   336                   0                 336            
Los Angeles              290                 269                 559            
Riverside                250                 296                 546            
San Diego                252                 308                 560            
San Francisco            400                   2                 402            
Santa Barbara            208                 372                 580            
Santa Cruz               330                 278                 608            
Lawrence Berkeley          0                  30                  30            
Lawrence Livermore         0                  35                  35            
Los Alamos                 0                   0                   0            
Other - UC               136                 378                 514            
Other-Network UC         n/a               1,489               1,489            
                     _______              ______               _____            
                       5,307               6,415              11,722            
                                                                                
                                                                                
Relative use of BIOSIS databases:                                               
                                                                                
                       Number of     Number of        Number of                 
                       Sessions      FIND commands    Records Displayed         
                       _________     _____________    _________________         
BIOSIS                   10,534           34,060                345,887         
BIO88                     1,188            2,863                 40,322         
                                                                                
                                                                                
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.              170              634                  7,240         
     2-4  a.m.               56              177                  2,530         
     4-6  a.m.               61              253                  1,629         
     6-8  a.m.              165              617                  9,395         
     8-10 a.m.            1,222            3,561                 29,022         
    10-12 a.m.            2,223            6,461                 69,100         
    12-2  p.m.            2,217            7,243                 92,275         
     2-4  p.m.            2,532            7,675                 73,629         
     4-6  p.m.            1,661            5,123                 51,192         
     6-8  p.m.              741            2,741                 28,660         
     8-10 p.m.              399            1,419                 12,901         
    10-12 p.m.              275            1,019                  8,636         
    __________       __________       __________      _________________         
        Total:           11,722           36,923                386,209         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               6,156               9,377              15,533            
Davis                  4,730                 355               5,085            
Irvine                   952                   0                 952            
Los Angeles              956                 817               1,773            
Riverside                594                 747               1,341            
San Diego                629               1,013               1,642            
San Francisco          1,198                   2               1,200            
Santa Barbara            715               1,241               1,956            
Santa Cruz             1,501                 886               2,387            
Lawrence Berkeley          0                 121                 121            
Lawrence Livermore         0                  90                  90            
Los Alamos                 0                   0                   0            
Other - UC               120                 897               1,017            
Other-Network UC         n/a               3,826               3,826            
                     _______              ______               _____            
                      17,551              19,372              36,923            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley              49,878             145,238             195,116            
Davis                 47,451               2,327              49,778            
Irvine                 7,841                   0               7,841            
Los Angeles           10,099               7,507              17,606            
Riverside              4,374               7,150              11,524            
San Diego              3,024              10,934              13,958            
San Francisco          7,203                   0               7,203            
Santa Barbara          5,667              11,901              17,568            
Santa Cruz             7,539               8,097              15,636            
Lawrence Berkeley          0                 753                 753            
Lawrence Livermore         0               1,187               1,187            
Los Alamos                 0                   0                   0            
Other - UC               883              10,670              11,553            
Other-Network UC         n/a              36,486              36,486            
                     _______              ______               _____            
                     143,959             242,250             386,209            
                                                                                
1.4  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         1.6                
  Standard deviation in seconds                              6.6                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.2                
  Standard deviation in seconds                              0.3                
                                                                                
                                                                                
2.0  BIOSIS Databases Detailed Statistics                                       
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Median session length (minutes:seconds)                     7:40                
Average session length (minutes:seconds)                   12:57                
Longest session recorded (minutes:seconds)                590:38                
Average number of searches completed per session             3.1                
Retrievals per search - median                              12.0                
Retrievals per search - average                            811.9                
Retrievals per search - standard deviation                8791.8                
Percent of searches completed with 0 results                21.7%               
                                                                                
Percent of searches entered that are long                    0.9%               
Percent of long searches completed                                              
  (includes partial results)                                43.3%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total     Percentage         
                                              __________     __________         
  FIND                                            32,861          29.3%         
  DISPLAY (excluding automatic displays)          42,058          37.5%         
  BROWSE                                              34           0.0%         
  HELP                                             2,226           2.0%         
  EXPLAIN                                          2,399           2.1%         
  SET/RESET                                        4,846           4.3%         
  SHOW                                               457           0.4%         
  ADD ON (AND, OR, AND NOT)                        4,062           3.6%         
  LOGON or LOGOFF                                 14,583          13.0%         
  COMMENT                                              7           0.0%         
  SAVE                                             4,019           3.6%         
  USE                                                 21           0.0%         
  OTHER                                            4,530           4.0%         
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR 11,320  31.7%   2,065   18.2%      21   120.0   446.4         
  TITLE WORD       4,948  13.8%   1,606   32.5%      11   418.8  3281.8         
  EXACT TITLE        270   0.8%     148   54.8%       1    39.4   123.2         
  KEYWORD         14,241  39.8%   2,441   17.1%      41  1698.5 13318.7         
  JOURNAL          1,572   4.4%     708   45.0%     371  4538.6 13958.0         
  EXACT JOURNAL      578   1.6%     287   49.7%     646  2258.2  4668.6         
  SOURCE              35   0.1%      27   77.1%      66   122.9   178.0         
  CONFERENCE           4   0.0%       2   50.0%      83    82.5    74.2         
  BIOSYS NAMES         7   0.0%       6   85.7%   3,072  3072.0     0.0         
  BIOSYS CODES        14   0.0%       0    0.0%     416  6083.7 17277.5         
  SUPERTAXA           66   0.2%       3    4.5%      33   624.4  2527.3         
  MAJ CONCEPT CDES     2   0.0%       0    0.0%     122   122.0    72.1         
  CONCEPT CODES       30   0.1%       1    3.3%     521  7868.3 15851.0         
  PUBLICATION TYPE   341   1.0%      33    9.7%      14   339.3  2963.1         
  DATE               729   2.0%     129   17.7%      10   151.4   965.9         
  LANGUAGE            27   0.1%       0    0.0%      39   728.6  1790.9         
  ADDED                3   0.0%       2   66.7%      28    28.0     0.0         
  ARTICLE              6   0.0%       0    0.0%     446   582.8   484.1         
  AUTHOR AFFIL.      179   0.5%      20   11.2%      21   866.6  2892.4         
  ACCESSION NO.        9   0.0%       9    100%       0     0.0     0.0         
  ISSN                 7   0.0%       3   42.9%     176  1947.0  3625.8         
  ISBN                 1   0.0%       1    100%       0     0.0     0.0         
  PERIODICAL       1,035   2.9%     242   23.4%       5   237.5  1788.6         
  EXACT PE           200   0.6%      40   20.0%       4    92.2   384.3         
  RPE                  1   0.0%       0    0.0%      16    16.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes      117   0.3%      35   29.9%     147  4000.7 11223.0         
                                                                                
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple         2,991   9.2%     764   25.5%       7   231.6  2171.6         
  Single          29,592  90.8%   6,231   21.1%      32  1170.4 10005.8         
                                                                                
BROWSEs completed:                                  RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No. BROWSEs    No.   Index  Median    Avg.    Dev.         
                  ______ _______ ______ _______  ______ _______ _______         
  By index:                                                                     
  CONCEPT CODES       34   100%      11   32.4%       7    11.7     9.1         
                                                                                
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     1.7%               
  SHORT                                                     89.1%               
  LONG                                                       1.9%               
  TAGS                                                       0.4%               
  FIELDS                                                     1.6%               
  BROWSE REVIEW                                              0.1%               
  BROWSE SHORT                                               0.0%               
  BROWSE LONG                                                0.0%               
  PERIODICALS                                                3.0%               
  COMMENTS                                                   0.0%               
  Other                                                      2.2%               
                                                                                
2.2  Error, EXPLAIN and HELP statistics                                         
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Percent of commands that contained errors               11.8%                   
                                                                                
Ten most frequent errors:                                                       
  1. First word of command is invalid                   30.3%                   
  2. NS command - no next screen                        29.3%                   
  3. FIND command with invalid index name                9.7%                   
  4. PS command - no previous screen                     4.6%                   
  5. DISPLAY command contains invalid word               3.9%                   
  6. Valid command at an inappropriate time              2.0%                   
  7. Search term missing from search command             1.9%                   
  8. Index invalid in current database                   1.2%                   
  9. NS of SHOW/EXP command-no next screen               1.2%                   
 10. DISPLAY command - no FIND results                   0.9%                   
 11. All others                                         15.1%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. LOCATE (BIO DB)                                    23.3%                   
  2. GUIDE                                              13.0%                   
  3. FIND                                                8.1%                   
  4. COMMANDS                                            6.6%                   
  5. INDEXES                                             6.5%                   
  6. Unrecognized term                                   6.3%                   
  7. BIOSIS DATABASE                                     3.7%                   
  8. DISPLAY                                             2.9%                   
  9. ADDON SEARCH                                        2.8%                   
 10. MAIL                                                2.3%                   
 11. All others                                         24.5%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 20.2%                   
  2. First word of command is invalid                   14.5%                   
  3. DISPLAY command-first of >1 screen                  9.2%                   
  4. FIND command with invalid index name                7.5%                   
  5. FIND command retrieves >1 book                      4.9%                   
  6. DISPLAY command - middle of >1 screen               4.6%                   
  7. DISPLAY command-complete in one screen              4.5%                   
  8. FIND command with zero results                      3.7%                   
  9. DISPLAY command - last of >1 screen                 3.5%                   
 10. MELVYL system could not process command             2.8%                   
 11. All others                                         24.7%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. HISTORY                                            44.3%                   
  2. SEARCH                                             23.5%                   
  3. BIOSIS NEWS                                         4.5%                   
  4. SETTINGS                                            4.1%                   
  5. GLOSSARY                                            4.1%                   
  6. MAIL STATUS                                         3.4%                   
  7. TAXONOMIC GUIDE                                     1.4%                   
  8. UPDATE                                              1.4%                   
  9. SUPERTAXA HIERARCHICAL TABLE                        1.1%                   
 10. IAC NEWS                                            0.9%                   
 11. All others                                         11.3%