MELVYL CATALOG DATABASE TELNET STATISTICS                       
                 Time period: 01/01/99 through 01/31/99                         
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Location               Library             Remote              Total            
________               _______             ______              _____            
Berkeley               8,497              16,868              25,365            
Davis                 23,449               2,544              25,993            
Irvine                11,269                   0              11,269            
Los Angeles            3,218               8,861              12,079            
Riverside              6,562               2,080               8,642            
San Diego              2,661               6,146               8,807            
San Francisco          4,489                 159               4,648            
Santa Barbara          6,720               4,046              10,766            
Santa Cruz             5,122               4,249               9,371            
LBL                        0                 811                 811            
LLL                        0                 659                 659            
Other - UC               332               1,318               1,650            
CSL                        0                 935                 935            
CSU                      n/a               1,637               1,637            
Other-Network UC         n/a              32,986              32,986            
                       _______             ______              _____            
                      72,319              83,299             155,618            
                                                                                
                                                                                
Per hour usage:                                                                 
                                                                                
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.            2,392           10,792                 68,579         
     2-4  a.m.            1,627            6,946                 48,271         
     4-6  a.m.            1,469            5,517                 34,046         
     6-8  a.m.            3,283            9,716                 72,065         
     8-10 a.m.           15,062           44,987                347,626         
    10-12 a.m.           27,683           79,841                605,839         
    12-2  p.m.           29,713           83,406                644,734         
     2-4  p.m.           34,478           96,084                720,732         
     4-6  p.m.           21,768           61,216                480,145         
     6-8  p.m.            8,380           22,851                181,677         
     8-10 p.m.            5,757           15,298                122,702         
    10-12 p.m.            4,007           13,899                103,839         
    __________       __________       __________      _________________         
        Total:          155,619          450,553              3,430,255         
                                                                                
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Number of FIND commands issued by location:                                     
                                                                                
Location               Library             Remote              Total            
________               _______             ______              _____            
Berkeley              27,231              42,633              69,864            
Davis                 81,679               6,729              88,408            
Irvine                25,245                   0              25,245            
Los Angeles            5,236              12,583              17,819            
Riverside             20,924               4,797              25,721            
San Diego              7,293               9,241              16,534            
San Francisco          5,512                 188               5,700            
Santa Barbara         23,081               9,278              32,359            
Santa Cruz            14,648              14,366              29,014            
LBL                        0               1,440               1,440            
LLL                        0               1,485               1,485            
Other - UC               230               3,178               3,408            
CSL                        0               1,661               1,661            
CSU                      n/a               6,757               6,757            
Other-Network UC         n/a             125,136             125,136            
                       _______             ______              _____            
                     211,079             239,472             450,551            
                                                                                
1.3  Records Displayed                                                          
______________________                                                          
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location               Library             Remote              Total            
________               _______             ______              _____            
Berkeley             215,895             371,608             587,503            
Davis                536,725              41,070             577,795            
Irvine               212,489                   0             212,489            
Los Angeles           39,572             111,233             150,805            
Riverside            139,251              49,285             188,536            
San Diego             37,851              82,439             120,290            
San Francisco         42,239                 879              43,118            
Santa Barbara        189,222              95,157             284,379            
Santa Cruz           100,730             104,038             204,768            
LBL                        0              14,740              14,740            
LLL                        0              15,518              15,518            
Other - UC             2,412              28,001              30,413            
CSL                        0              12,392              12,392            
CSU                      n/a              64,295              64,295            
Other-Network UC         n/a             923,209             923,209            
                       _______             ______              _____            
                   1,516,386           1,913,864           3,430,250            
                                                                                
                                                                                
1.4  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         0.8                
  Standard deviation in seconds                              3.8                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.3                
  Standard deviation in seconds                              2.1                
                                                                                
                                                                                
2.0 COMMAND mode statistics:                                                    
____________________________                                                    
Longest session recorded (minutes:seconds)              1192                    
Average number of searches completed per session         2.8                    
Retrievals per search - median                           2.0                    
Retrievals per search - average                         86.4                    
Retrievals per search - standard deviation            1207.8                    
Percent of searches completed with 0 results            29.9%                   
                                                                                
Percent of searches entered that are long                4.7%                   
Percent of long searches completed                                              
  (includes partial results)                            51.7%                   
                                                                                
Commands entered, by type, excluding errors:                                    
                                               Total  Percentage                
  FIND                                       437,371    34.4%                   
  DISPLAY (excluding automatic displays)     363,805    28.6%                   
  ACFIND                                         150     0.0%                   
  BROWSE                                       2,613     0.2%                   
  SELECT                                       1,611     0.1%                   
  HELP                                        20,598     1.6%                   
  EXPLAIN                                     18,470     1.5%                   
  SET/RESET                                   27,267     2.1%                   
  SHOW                                         4,161     0.3%                   
  AT                                          22,809     1.8%                   
  ADD ON (AND, OR, AND NOT)                   12,981     1.0%                   
  LOGON or LOGOFF                            252,230    19.9%                   
  COMMENT                                        572     0.0%                   
  SAVE                                        11,454     0.9%                   
  USE                                         20,748     1.6%                   
  OTHER                                       73,169     5.8%                   
                                                                                
                                                                                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTH   71,794  15.9%  17,893   24.9%      13   104.7   476.8         
  AUTHOR          28,897   6.4%   6,788   23.5%      13   119.4   498.6         
  CORPORATE AUTH   4,473   1.0%   1,823   40.8%      22   603.3  4585.9         
  EXACT CA           288   0.1%     130   45.1%      64   167.1   553.5         
  TITLE WORD     115,092  25.4%  37,264   32.4%       6    58.3   632.6         
  EXACT TITLE     52,879  11.7%  17,565   33.2%       2    32.0   306.3         
  TITLE -> TW     10,197   2.3%   2,636   25.8%      10    59.9   248.0         
  TITLE -> XT     11,818   2.6%   5,616   47.5%       1    10.6    73.2         
  SUBJECT         42,581   9.4%  17,825   41.9%      51   437.5  3254.3         
  EXACT SUBJECT    2,032   0.4%     812   40.0%      84   470.2  1235.7         
  PERIODICAL      63,963  14.1%  14,775   23.1%       5   145.0  1617.7         
  EXACT PE        22,735   5.0%   3,844   16.9%       3    42.5   513.9         
  RPE                 66   0.0%      34   51.5%       5    54.5   189.2         
  XRP                  5   0.0%       2   40.0%      16    49.7    70.8         
  COMMENTS            95   0.0%      27   28.4%   2,202  2070.8  2011.6         
  LANGUAGE         2,537   0.6%   1,173   46.2%      26   564.7  7179.8         
  DATE             5,973   1.3%   2,083   34.9%       5    62.8   323.5         
  FORM             3,948   0.9%   1,195   30.3%      16   440.6  3986.8         
  NUMBER*            677   0.1%     206   30.4%       1   128.9  1415.2         
  MUSIC*             202   0.0%     105   52.0%       4   123.2   424.2         
  SERIES           6,658   1.5%   2,418   36.3%       6   114.8  1046.3         
  UNIFORM TITLE      158   0.0%      91   57.6%      38   332.4   910.4         
  Other indexes    5,745   1.3%   2,886   50.2%       1    19.5   129.5         
                                                                                
  * Number indexes include REPORT NUMBER  STOCK NUMBER,                         
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;                               
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC            
                                                                                
  By number of indexes:                                                         
  Multiple        23,325   5.5%   8,024   34.4%       4    94.9   948.9         
  Single         403,915  94.5% 120,029   29.7%       7   125.3  1459.0         
                                                                                
                                                                                
BROWSEs completed:                                  RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  BROs      No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTH      285  11.9%      59   20.7%      11    58.8   126.8         
  CORPORATE AUTH      32   1.3%      14   43.8%      10    70.7   125.2         
  EXACT CA            14   0.6%       6   42.9%      12    82.3   110.9         
  SUBJECT          1,835  76.4%     454   24.7%      34   149.2   552.7         
  EXACT SUBJECT      195   8.1%      68   34.9%      35   232.0   677.1         
  UNIFORM TITLE        8   0.3%       4   50.0%       3    22.0    40.0         
  SERIES              33   1.4%       4   12.1%       6    50.6    93.0         
                                                                                
  By number of indexes:                                                         
  Multiple             2   0.1%       0    0.0%     627   626.5   655.5         
  Single           2,472  99.9%     623   25.2%      30   136.1   512.7         
                                                                                
                                                                                
DISPLAY commands, by type, excluding automatic displays:                        
  REVIEW                                                 8.9%                   
  BRIEF                                                 72.8%                   
  LONG                                                  10.1%                   
  MARC                                                   3.7%                   
  FIELDS                                                 1.6%                   
  TAG                                                    1.5%                   
  PERIODICALS                                            0.0%                   
  COMMENTS                                               0.0%                   
  Other (includes BROWSE, ACFIND)                        1.5%                   
                                                                                
                                                                                
3.0  Error, EXPLAIN and HELP statistics                                         
__________________________________________________________                      
                                                                                
Percent of commands that contained errors                9.6%                   
                                                                                
Ten most frequent errors:                                                       
  1. First word of command is invalid                   29.2%                   
  2. NS command - no next screen                        25.6%                   
  3. FIND command with invalid index name               12.4%                   
  4. KW search in database w/o KW index                  4.1%                   
  5. DISPLAY command contains invalid word               3.1%                   
  6. Search term missing from search command             2.3%                   
  7. Valid command at an inappropriate time              1.8%                   
  8. PS command - no previous screen                     1.8%                   
  9. DISPLAY command - no FIND results                   1.6%                   
 10. Max. # of ports to a Z39 db are in use              1.5%                   
 11. All others                                         16.7%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. GUIDE                                              22.4%                   
  2. FIND                                               13.6%                   
  3. INDEXES                                             6.7%                   
  4. COMMAND WORDS                                       6.5%                   
  5. Unrecognized term                                   6.2%                   
  6. PASSWORDS                                           3.3%                   
  7. DISPLAY                                             3.0%                   
  8. DATABASES                                           2.6%                   
  9. ADD-ON SEARCH                                       1.9%                   
 10. LOCATE (PE DB)                                      1.9%                   
 11. All others                                         31.8%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Command mode selected from Welcome                 18.9%                   
  2. First word of command is invalid                   14.9%                   
  3. FIND command with invalid index name               10.8%                   
  4. DISPLAY command - middle of >1 screen               4.2%                   
  5. NS command - no next screen                         3.0%                   
  6. FIND command retrieves >1 book                      2.8%                   
  7. KW search in database w/o KW index                  2.8%                   
  8. DISPLAY command-first of >1 screen                  2.6%                   
  9. TW search with zero results                         2.6%                   
 10. DISPLAY command - last of >1 screen                 2.3%                   
 11. All others                                         34.9%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. HISTORY                                            28.1%                   
  2. SEARCH                                             19.1%                   
  3. GLOSSARY                                           12.3%                   
  4. TIME                                                5.1%                   
  5. SETTINGS                                            3.8%                   
  6. MAIL STATUS                                         3.4%                   
  7. NEWS                                                2.6%                   
  8. DLA NEWS                                            1.6%                   
  9. TIMEOUT SETTING                                     1.5%                   
 10. MAIL SETTINGS                                       1.5%                   
 11. All others                                         20.9%