MELVYL CATALOG DATABASE TELNET STATISTICS                       
                 Time period: 02/01/99 through 02/28/99                         
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Location               Library             Remote              Total            
________               _______             ______              _____            
Berkeley              13,867              19,460              33,327            
Davis                 23,842               2,751              26,593            
Irvine                10,478                   0              10,478            
Los Angeles            3,465               9,582              13,047            
Riverside              8,089               1,767               9,856            
San Diego              2,682               5,986               8,668            
San Francisco          4,082                 129               4,211            
Santa Barbara          7,461               3,726              11,187            
Santa Cruz             6,859               4,985              11,844            
LBL                        0                 797                 797            
LLL                        0                 792                 792            
Other - UC               419               2,152               2,571            
CSL                        0                 793                 793            
CSU                      n/a               2,652               2,652            
Other-Network UC         n/a              34,966              34,966            
                       _______             ______              _____            
                      81,244              90,538             171,782            
                                                                                
                                                                                
Per hour usage:                                                                 
                                                                                
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.            2,720           14,797                 89,572         
     2-4  a.m.            1,856           11,047                 62,721         
     4-6  a.m.            1,608            8,074                 45,499         
     6-8  a.m.            3,357           11,334                 81,490         
     8-10 a.m.           15,732           47,558                361,003         
    10-12 a.m.           29,725           86,692                637,082         
    12-2  p.m.           32,124           90,830                682,479         
     2-4  p.m.           37,168          106,378                805,153         
     4-6  p.m.           24,969           71,719                546,064         
     6-8  p.m.           10,522           29,220                252,194         
     8-10 p.m.            7,347           20,215                158,414         
    10-12 p.m.            4,656           16,533                122,244         
    __________       __________       __________      _________________         
        Total:          171,784          514,397              3,843,915         
                                                                                
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Number of FIND commands issued by location:                                     
                                                                                
Location               Library             Remote              Total            
________               _______             ______              _____            
Berkeley              44,356              51,637              95,993            
Davis                 78,448               8,119              86,567            
Irvine                23,662                   0              23,662            
Los Angeles            6,279              15,472              21,751            
Riverside             24,584               3,977              28,561            
San Diego              7,402               8,511              15,913            
San Francisco          5,676                 192               5,868            
Santa Barbara         27,662               8,194              35,856            
Santa Cruz            18,457              17,317              35,774            
LBL                        0               1,430               1,430            
LLL                        0               1,529               1,529            
Other - UC               296               5,259               5,555            
CSL                        0               1,433               1,433            
CSU                      n/a               9,158               9,158            
Other-Network UC         n/a             145,347             145,347            
                       _______             ______              _____            
                     236,822             277,575             514,397            
                                                                                
1.3  Records Displayed                                                          
______________________                                                          
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location               Library             Remote              Total            
________               _______             ______              _____            
Berkeley             358,798             470,508             829,306            
Davis                521,170              44,318             565,488            
Irvine               186,504                   0             186,504            
Los Angeles           45,223             136,597             181,820            
Riverside            161,855              46,240             208,095            
San Diego             39,959              78,684             118,643            
San Francisco         41,685                 799              42,484            
Santa Barbara        226,708              67,334             294,042            
Santa Cruz           102,084             115,339             217,423            
LBL                        0              13,701              13,701            
LLL                        0              17,474              17,474            
Other - UC             1,905              44,644              46,549            
CSL                        0               8,225               8,225            
CSU                      n/a              94,498              94,498            
Other-Network UC         n/a           1,019,663           1,019,663            
                       _______             ______              _____            
                   1,685,891           2,158,024           3,843,915            
                                                                                
                                                                                
1.4  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         0.8                
  Standard deviation in seconds                              3.0                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.3                
  Standard deviation in seconds                              2.1                
                                                                                
                                                                                
2.0 COMMAND mode statistics:                                                    
____________________________                                                    
Longest session recorded (minutes:seconds)            994:40                    
Average number of searches completed per session         2.9                    
Retrievals per search - median                           2.0                    
Retrievals per search - average                         88.1                    
Retrievals per search - standard deviation            1132.1                    
Percent of searches completed with 0 results            31.0%                   
                                                                                
Percent of searches entered that are long                4.7%                   
Percent of long searches completed                                              
  (includes partial results)                            51.2%                   
                                                                                
Commands entered, by type, excluding errors:                                    
                                               Total  Percentage                
  FIND                                       499,879    35.0%                   
  DISPLAY (excluding automatic displays)     409,042    28.6%                   
  ACFIND                                         105     0.0%                   
  BROWSE                                       3,479     0.2%                   
  SELECT                                       2,273     0.2%                   
  HELP                                        25,353     1.8%                   
  EXPLAIN                                     20,295     1.4%                   
  SET/RESET                                   30,257     2.1%                   
  SHOW                                         4,847     0.3%                   
  AT                                          24,594     1.7%                   
  ADD ON (AND, OR, AND NOT)                   14,339     1.0%                   
  LOGON or LOGOFF                            277,393    19.4%                   
  COMMENT                                        788     0.1%                   
  SAVE                                        13,419     0.9%                   
  USE                                         20,545     1.4%                   
  OTHER                                       83,300     5.8%                   
                                                                                
                                                                                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTH   77,216  15.0%  19,642   25.4%      12   108.2   655.7         
  AUTHOR          31,028   6.0%   7,676   24.7%      14   126.6   574.3         
  CORPORATE AUTH   5,771   1.1%   2,304   39.9%      16   813.6  6707.1         
  EXACT CA           185   0.0%      94   50.8%      27   360.7   802.7         
  TITLE WORD     127,461  24.8%  42,238   33.1%       6    53.5   449.4         
  EXACT TITLE     61,960  12.1%  21,440   34.6%       2    28.0   192.3         
  TITLE -> TW     11,423   2.2%   2,827   24.7%      10    72.4   466.4         
  TITLE -> XT     13,764   2.7%   6,683   48.6%       1    18.9   586.0         
  SUBJECT         60,452  11.8%  25,478   42.1%      50   417.7  2573.8         
  EXACT SUBJECT    2,498   0.5%   1,082   43.3%      56   402.2  1433.6         
  PERIODICAL      68,723  13.4%  16,264   23.7%       6   135.5  1436.1         
  EXACT PE        27,634   5.4%   4,923   17.8%       3    33.4   544.6         
  RPE                 80   0.0%      48   60.0%      25   158.7   475.2         
  XRP                  4   0.0%       1   25.0%       6   494.3   849.3         
  COMMENTS           102   0.0%      27   26.5%   4,066  2626.5  1933.3         
  LANGUAGE         1,536   0.3%     399   26.0%      51   660.0  3682.5         
  DATE             4,885   1.0%   1,316   26.9%       4   118.5  1394.0         
  FORM             3,726   0.7%     920   24.7%      20   529.1  4193.9         
  NUMBER*            459   0.1%     196   42.7%       2   386.2  4288.9         
  MUSIC*             127   0.0%      83   65.4%       8   116.1   386.4         
  SERIES           7,855   1.5%   2,773   35.3%       6    66.1   238.0         
  UNIFORM TITLE      166   0.0%      84   50.6%      25   312.5   925.9         
  Other indexes    6,215   1.2%   3,268   52.6%       1    27.2   387.5         
                                                                                
  * Number indexes include REPORT NUMBER  STOCK NUMBER,                         
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;                               
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC            
                                                                                
  By number of indexes:                                                         
  Multiple        23,927   4.9%   7,782   32.5%       4   114.0  1292.3         
  Single         464,229  95.1% 143,905   31.0%       7   129.1  1359.7         
                                                                                
                                                                                
BROWSEs completed:                                  RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  BROs      No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTH      570  17.7%     259   45.4%       4    30.5    68.4         
  CORPORATE AUTH      22   0.7%       7   31.8%       6    44.3    74.7         
  EXACT CA            13   0.4%       5   38.5%      24    79.5   117.0         
  SUBJECT          2,408  74.6%     585   24.3%      31   168.6  1095.4         
  EXACT SUBJECT      195   6.0%      51   26.2%      47   274.6  1573.0         
  UNIFORM TITLE        7   0.2%       5   71.4%      15    14.5    19.1         
  SERIES              12   0.4%       4   33.3%       4    38.1    68.2         
                                                                                
  By number of indexes:                                                         
  Multiple             4   0.1%       2   50.0%     251   251.0   289.9         
  Single           3,271  99.9%     923   28.2%      24   153.4  1042.3         
                                                                                
                                                                                
DISPLAY commands, by type, excluding automatic displays:                        
  REVIEW                                                 8.6%                   
  BRIEF                                                 74.1%                   
  LONG                                                   9.7%                   
  MARC                                                   3.8%                   
  FIELDS                                                 1.5%                   
  TAG                                                    1.1%                   
  PERIODICALS                                            0.0%                   
  COMMENTS                                               0.0%                   
  Other (includes BROWSE, ACFIND)                        1.2%                   
                                                                                
                                                                                
3.0  Error, EXPLAIN and HELP statistics                                         
__________________________________________________________                      
                                                                                
Percent of commands that contained errors               10.3%                   
                                                                                
Ten most frequent errors:                                                       
  1. First word of command is invalid                   30.0%                   
  2. NS command - no next screen                        24.0%                   
  3. FIND command with invalid index name               12.7%                   
  4. KW search in database w/o KW index                  4.8%                   
  5. DISPLAY command contains invalid word               3.1%                   
  6. Search term missing from search command             2.4%                   
  7. DISPLAY command - no FIND results                   2.1%                   
  8. Valid command at an inappropriate time              1.9%                   
  9. PS command - no previous screen                     1.9%                   
 10. Max. # of ports to a Z39 db are in use              1.7%                   
 11. All others                                         15.4%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. GUIDE                                              23.6%                   
  2. FIND                                               14.1%                   
  3. COMMAND WORDS                                       6.7%                   
  4. INDEXES                                             6.5%                   
  5. Unrecognized term                                   5.6%                   
  6. PASSWORDS                                           3.8%                   
  7. DATABASES                                           3.0%                   
  8. DISPLAY                                             2.8%                   
  9. LOCATE (PE DB)                                      2.3%                   
 10. ADD-ON SEARCH                                       1.9%                   
 11. All others                                         29.7%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Command mode selected from Welcome                 18.7%                   
  2. First word of command is invalid                   16.1%                   
  3. FIND command with invalid index name               11.0%                   
  4. DISPLAY command - middle of >1 screen               4.3%                   
  5. KW search in database w/o KW index                  3.5%                   
  6. NS command - no next screen                         3.1%                   
  7. FIND command retrieves >1 book                      2.8%                   
  8. DISPLAY command-first of >1 screen                  2.6%                   
  9. Help requested from SET DB command                  2.5%                   
 10. TW search with zero results                         2.4%                   
 11. All others                                         33.0%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. HISTORY                                            27.6%                   
  2. SEARCH                                             18.3%                   
  3. GLOSSARY                                           11.8%                   
  4. TIME                                                4.6%                   
  5. SETTINGS                                            4.5%                   
  6. MEDLINE NEWS                                        4.2%                   
  7. MAIL STATUS                                         3.4%                   
  8. NEWS                                                2.8%                   
  9. DLA NEWS                                            2.6%                   
 10. MAIL SETTINGS                                       1.2%                   
 11. All others                                         19.0%