MELVYL CATALOG DATABASE TELNET STATISTICS                       
                 Time period: 03/01/99 through 03/31/99                         
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Location               Library             Remote              Total            
________               _______             ______              _____            
Berkeley              14,327              21,356              35,683            
Davis                 24,486               2,719              27,205            
Irvine                 9,936                   0               9,936            
Los Angeles            3,529               9,527              13,056            
Riverside              8,964               2,128              11,092            
San Diego              2,917               7,028               9,945            
San Francisco          4,550                  93               4,643            
Santa Barbara          7,824               3,564              11,388            
Santa Cruz             5,189               4,309               9,498            
LBL                        0                 885                 885            
LLL                        0                 697                 697            
Other - UC               517               2,258               2,775            
CSL                        0               1,033               1,033            
CSU                      n/a               2,245               2,245            
Other-Network UC         n/a              38,220              38,220            
                       _______             ______              _____            
                      82,239              96,062             178,301            
                                                                                
                                                                                
Per hour usage:                                                                 
                                                                                
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.            2,883           16,371                107,515         
     2-4  a.m.            1,785           10,981                 66,628         
     4-6  a.m.            1,755            7,040                 45,377         
     6-8  a.m.            3,702           10,176                 75,497         
     8-10 a.m.           16,968           51,086                381,247         
    10-12 a.m.           31,629           93,598                701,849         
    12-2  p.m.           33,012           95,610                711,166         
     2-4  p.m.           37,888          111,832                831,504         
     4-6  p.m.           25,152           71,373                539,769         
     6-8  p.m.           10,711           31,465                240,136         
     8-10 p.m.            7,745           20,868                170,292         
    10-12 p.m.            5,072           20,034                136,406         
    __________       __________       __________      _________________         
        Total:          178,302          540,434              4,007,386         
                                                                                
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Number of FIND commands issued by location:                                     
                                                                                
Location               Library             Remote              Total            
________               _______             ______              _____            
Berkeley              47,049              57,834             104,883            
Davis                 77,695               7,745              85,440            
Irvine                24,248                   0              24,248            
Los Angeles            5,226              16,382              21,608            
Riverside             27,397               4,793              32,190            
San Diego              7,867               9,484              17,351            
San Francisco          6,624                  25               6,649            
Santa Barbara         27,337               7,813              35,150            
Santa Cruz            13,110              15,728              28,838            
LBL                        0               1,582               1,582            
LLL                        0               1,610               1,610            
Other - UC               240               4,870               5,110            
CSL                        0               2,160               2,160            
CSU                      n/a               7,794               7,794            
Other-Network UC         n/a             165,821             165,821            
                       _______             ______              _____            
                     236,793             303,641             540,434            
                                                                                
1.3  Records Displayed                                                          
______________________                                                          
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location               Library             Remote              Total            
________               _______             ______              _____            
Berkeley             362,024             489,761             851,785            
Davis                505,620              43,339             548,959            
Irvine               175,353                   0             175,353            
Los Angeles           42,930             162,341             205,271            
Riverside            194,244              56,563             250,807            
San Diego             41,402              71,813             113,215            
San Francisco         46,858                  97              46,955            
Santa Barbara        217,446              97,595             315,041            
Santa Cruz            75,160             104,517             179,677            
LBL                        0              15,326              15,326            
LLL                        0              14,230              14,230            
Other - UC             1,562              49,156              50,718            
CSL                        0              13,546              13,546            
CSU                      n/a              78,809              78,809            
Other-Network UC         n/a           1,147,694           1,147,694            
                       _______             ______              _____            
                   1,662,599           2,344,787           4,007,386            
                                                                                
                                                                                
1.4  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         0.7                
  Standard deviation in seconds                              3.0                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.3                
  Standard deviation in seconds                              2.0                
                                                                                
                                                                                
2.0 COMMAND mode statistics:                                                    
____________________________                                                    
Longest session recorded (minutes:seconds)              1144                    
Average number of searches completed per session         3.0                    
Retrievals per search - median                           2.0                    
Retrievals per search - average                         85.9                    
Retrievals per search - standard deviation            1319.2                    
Percent of searches completed with 0 results            31.8%                   
                                                                                
Percent of searches entered that are long                4.7%                   
Percent of long searches completed                                              
  (includes partial results)                            52.2%                   
                                                                                
Commands entered, by type, excluding errors:                                    
                                               Total  Percentage                
  FIND                                       524,755    34.9%                   
  DISPLAY (excluding automatic displays)     444,571    29.6%                   
  ACFIND                                         120     0.0%                   
  BROWSE                                       3,286     0.2%                   
  SELECT                                       2,023     0.1%                   
  HELP                                        24,246     1.6%                   
  EXPLAIN                                     19,492     1.3%                   
  SET/RESET                                   30,266     2.0%                   
  SHOW                                         4,896     0.3%                   
  AT                                          25,199     1.7%                   
  ADD ON (AND, OR, AND NOT)                   15,495     1.0%                   
  LOGON or LOGOFF                            289,639    19.3%                   
  COMMENT                                      1,073     0.1%                   
  SAVE                                        12,332     0.8%                   
  USE                                         22,940     1.5%                   
  OTHER                                       83,257     5.5%                   
                                                                                
                                                                                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTH   80,839  14.9%  21,085   26.1%      12   114.9  1411.5         
  AUTHOR          31,121   5.7%   7,683   24.7%      14   127.2   533.4         
  CORPORATE AUTH   6,487   1.2%   2,499   38.5%      10   464.3  4653.5         
  EXACT CA           179   0.0%      96   53.6%      29   473.9  1669.4         
  TITLE WORD     133,903  24.7%  45,838   34.2%       6    53.8   899.6         
  EXACT TITLE     67,013  12.4%  24,315   36.3%       2    28.3   229.2         
  TITLE -> TW     12,044   2.2%   3,127   26.0%      10    62.8   314.6         
  TITLE -> XT     13,541   2.5%   6,472   47.8%       1    16.3   190.3         
  SUBJECT         56,319  10.4%  23,997   42.6%      51   482.2  3608.4         
  EXACT SUBJECT    2,108   0.4%     909   43.1%      75   473.1  1444.4         
  PERIODICAL      80,253  14.8%  20,578   25.6%       5   133.0  1494.7         
  EXACT PE        29,593   5.5%   6,375   21.5%       3    29.8   281.2         
  RPE                 49   0.0%      29   59.2%       9    71.4   164.0         
  XRP                  9   0.0%       4   44.4%       4    17.0    24.4         
  COMMENTS           109   0.0%      40   36.7%   4,065  2222.6  1962.6         
  LANGUAGE         1,578   0.3%     479   30.4%      35   474.0  2707.4         
  DATE             5,335   1.0%   1,558   29.2%       4   121.9  1886.5         
  FORM             4,037   0.7%   1,051   26.0%      17   246.9  2394.1         
  NUMBER*            598   0.1%     311   52.0%       2    46.0   238.4         
  MUSIC*             165   0.0%     111   67.3%       6    58.4   112.0         
  SERIES          10,129   1.9%   3,687   36.4%       6   125.7  2104.3         
  UNIFORM TITLE      170   0.0%      87   51.2%      18   197.0   600.9         
  Other indexes    5,887   1.1%   3,013   51.2%       1    24.5   645.5         
                                                                                
  * Number indexes include REPORT NUMBER  STOCK NUMBER,                         
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;                               
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC            
                                                                                
  By number of indexes:                                                         
  Multiple        27,291   5.3%   9,173   33.6%       4    83.3   779.7         
  Single         485,562  94.7% 154,554   31.8%       7   129.9  1647.9         
                                                                                
                                                                                
BROWSEs completed:                                  RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  BROs      No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTH      330  10.9%      88   26.7%       5    34.9   119.8         
  CORPORATE AUTH      63   2.1%      32   50.8%      11    45.4    78.6         
  EXACT CA             7   0.2%       3   42.9%       3     6.5     8.4         
  SUBJECT          2,469  81.4%     703   28.5%      37   172.5  1937.6         
  EXACT SUBJECT      134   4.4%      31   23.1%      45   149.4   255.5         
  UNIFORM TITLE       12   0.4%       7   58.3%      13    19.2    23.4         
  SERIES              18   0.6%       2   11.1%      14    44.4    64.2         
                                                                                
  By number of indexes:                                                         
  Multiple             2   0.1%       1   50.0%     147   147.0     0.0         
  Single           3,129  99.9%     886   28.3%      26   148.3  1721.3         
                                                                                
                                                                                
DISPLAY commands, by type, excluding automatic displays:                        
  REVIEW                                                 8.2%                   
  BRIEF                                                 72.7%                   
  LONG                                                   9.1%                   
  MARC                                                   5.1%                   
  FIELDS                                                 2.6%                   
  TAG                                                    1.1%                   
  PERIODICALS                                            0.0%                   
  COMMENTS                                               0.0%                   
  Other (includes BROWSE, ACFIND)                        1.2%                   
                                                                                
                                                                                
3.0  Error, EXPLAIN and HELP statistics                                         
__________________________________________________________                      
                                                                                
Percent of commands that contained errors                9.7%                   
                                                                                
Ten most frequent errors:                                                       
  1. First word of command is invalid                   29.8%                   
  2. NS command - no next screen                        24.7%                   
  3. FIND command with invalid index name               12.7%                   
  4. KW search in database w/o KW index                  4.6%                   
  5. DISPLAY command contains invalid word               3.1%                   
  6. Search term missing from search command             2.4%                   
  7. Valid command at an inappropriate time              1.9%                   
  8. PS command - no previous screen                     1.8%                   
  9. DISPLAY command - no FIND results                   1.6%                   
 10. Max. # of ports to a Z39 db are in use              1.6%                   
 11. All others                                         15.8%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. GUIDE                                              23.0%                   
  2. FIND                                               15.0%                   
  3. INDEXES                                             6.8%                   
  4. COMMAND WORDS                                       6.8%                   
  5. Unrecognized term                                   5.3%                   
  6. PASSWORDS                                           3.7%                   
  7. DATABASES                                           3.3%                   
  8. DISPLAY                                             3.0%                   
  9. LOCATE (PE DB)                                      2.1%                   
 10. ADD-ON SEARCH                                       2.0%                   
 11. All others                                         29.0%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Command mode selected from Welcome                 18.4%                   
  2. First word of command is invalid                   15.5%                   
  3. FIND command with invalid index name               11.7%                   
  4. DISPLAY command - middle of >1 screen               4.3%                   
  5. KW search in database w/o KW index                  3.5%                   
  6. NS command - no next screen                         3.1%                   
  7. FIND command retrieves >1 book                      2.8%                   
  8. DISPLAY command-first of >1 screen                  2.5%                   
  9. TW search with zero results                         2.5%                   
 10. Help requested from SET DB command                  2.3%                   
 11. All others                                         33.5%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. HISTORY                                            26.3%                   
  2. SEARCH                                             18.6%                   
  3. GLOSSARY                                           11.1%                   
  4. TIME                                                6.7%                   
  5. SETTINGS                                            4.5%                   
  6. NEWS                                                4.1%                   
  7. MAIL STATUS                                         3.7%                   
  8. MEDLINE NEWS                                        2.3%                   
  9. SYSTEM NEWS                                         1.4%                   
 10. STATISTICS                                          1.4%                   
 11. All others                                         19.8%