MELVYL CATALOG DATABASE TELNET STATISTICS                       
                 Time period: 06/01/99 through 06/30/99                         
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Location               Library             Remote              Total            
________               _______             ______              _____            
Berkeley               5,803              15,202              21,005            
Davis                 17,624               2,374              19,998            
Irvine                 7,295                   0               7,295            
Los Angeles            2,536               5,814               8,350            
Riverside              5,165               1,408               6,573            
San Diego              2,577               2,712               5,289            
San Francisco          2,903                  50               2,953            
Santa Barbara          5,720               2,607               8,327            
Santa Cruz             2,975               3,243               6,218            
LBL                        0                 740                 740            
LLL                        0                 689                 689            
Other - UC               332               1,060               1,392            
CSL                        0                 827                 827            
CSU                      n/a               1,259               1,259            
Other-Network UC         n/a              29,534              29,534            
                       _______             ______              _____            
                      52,930              67,519             120,449            
                                                                                
                                                                                
Per hour usage:                                                                 
                                                                                
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.            2,332           12,713                 78,704         
     2-4  a.m.            1,738           11,658                 62,959         
     4-6  a.m.            1,311            5,958                 38,352         
     6-8  a.m.            2,876            9,842                 80,409         
     8-10 a.m.           13,174           43,260                321,228         
    10-12 a.m.           22,495           72,051                539,886         
    12-2  p.m.           22,079           68,082                514,428         
     2-4  p.m.           25,495           78,474                571,905         
     4-6  p.m.           15,679           47,839                354,901         
     6-8  p.m.            5,710           15,237                122,861         
     8-10 p.m.            4,189           11,680                 92,034         
    10-12 p.m.            3,372           11,990                 90,187         
    __________       __________       __________      _________________         
        Total:          120,450          388,784              2,867,854         
                                                                                
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Number of FIND commands issued by location:                                     
                                                                                
Location               Library             Remote              Total            
________               _______             ______              _____            
Berkeley              22,066              44,817              66,883            
Davis                 57,599               9,492              67,091            
Irvine                18,881                   0              18,881            
Los Angeles            4,153              10,979              15,132            
Riverside             15,738               3,116              18,854            
San Diego              7,651               5,348              12,999            
San Francisco          4,877                  38               4,915            
Santa Barbara         19,046               6,259              25,305            
Santa Cruz             6,216               9,855              16,071            
LBL                        0               1,236               1,236            
LLL                        0               1,756               1,756            
Other - UC               157               3,936               4,093            
CSL                        0               1,947               1,947            
CSU                      n/a               5,181               5,181            
Other-Network UC         n/a             128,440             128,440            
                       _______             ______              _____            
                     156,384             232,400             388,784            
                                                                                
1.3  Records Displayed                                                          
______________________                                                          
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location               Library             Remote              Total            
________               _______             ______              _____            
Berkeley             160,361             349,799             510,160            
Davis                401,872              47,901             449,773            
Irvine               133,802                   0             133,802            
Los Angeles           33,228             104,424             137,652            
Riverside            117,113              29,033             146,146            
San Diego             41,616              46,535              88,151            
San Francisco         30,179                 116              30,295            
Santa Barbara        175,756              58,645             234,401            
Santa Cruz            36,247              67,835             104,082            
LBL                        0              11,949              11,949            
LLL                        0              12,888              12,888            
Other - UC               774              35,274              36,048            
CSL                        0              15,846              15,846            
CSU                      n/a              46,023              46,023            
Other-Network UC         n/a             910,638             910,638            
                       _______             ______              _____            
                   1,130,948           1,736,906           2,867,854            
                                                                                
                                                                                
1.4  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         0.7                
  Standard deviation in seconds                              3.8                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.3                
  Standard deviation in seconds                              1.3                
                                                                                
                                                                                
2.0 COMMAND mode statistics:                                                    
____________________________                                                    
Longest session recorded (minutes:seconds)              1166                    
Average number of searches completed per session         3.2                    
Retrievals per search - median                           2.0                    
Retrievals per search - average                         85.9                    
Retrievals per search - standard deviation            1573.4                    
Percent of searches completed with 0 results            30.0%                   
                                                                                
Percent of searches entered that are long                4.5%                   
Percent of long searches completed                                              
  (includes partial results)                            54.3%                   
                                                                                
Commands entered, by type, excluding errors:                                    
                                               Total  Percentage                
  FIND                                       376,827    35.3%                   
  DISPLAY (excluding automatic displays)     323,674    30.3%                   
  ACFIND                                          94     0.0%                   
  BROWSE                                       1,648     0.2%                   
  SELECT                                       1,167     0.1%                   
  HELP                                        14,090     1.3%                   
  EXPLAIN                                     12,989     1.2%                   
  SET/RESET                                   21,275     2.0%                   
  SHOW                                         3,895     0.4%                   
  AT                                          17,582     1.6%                   
  ADD ON (AND, OR, AND NOT)                   11,787     1.1%                   
  LOGON or LOGOFF                            199,538    18.7%                   
  COMMENT                                      1,940     0.2%                   
  SAVE                                        10,362     1.0%                   
  USE                                         14,456     1.4%                   
  OTHER                                       55,564     5.2%                   
                                                                                
                                                                                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTH   59,133  15.1%  14,874   25.2%      11    94.4   485.6         
  AUTHOR          21,306   5.5%   5,269   24.7%      15   138.7   611.9         
  CORPORATE AUTH   3,877   1.0%   1,436   37.0%      22   692.9  4166.5         
  EXACT CA            96   0.0%      47   49.0%      19   265.0   492.0         
  TITLE WORD     102,069  26.1%  32,905   32.2%       5    48.3   435.5         
  EXACT TITLE     45,992  11.8%  15,787   34.3%       2    30.3   244.2         
  TITLE -> TW      9,705   2.5%   2,512   25.9%       8    64.3   437.8         
  TITLE -> XT     10,199   2.6%   4,800   47.1%       1    14.5   129.4         
  SUBJECT         32,742   8.4%  13,594   41.5%      50   509.1  4481.7         
  EXACT SUBJECT    1,800   0.5%     655   36.4%      80   591.5  2297.7         
  PERIODICAL      61,415  15.7%  14,692   23.9%       5   121.1  1431.4         
  EXACT PE        19,678   5.0%   3,286   16.7%       3    36.1   619.4         
  RPE                 22   0.0%      13   59.1%       2   204.1   510.7         
  XRP                  5   0.0%       1   20.0%      10   183.8   353.6         
  COMMENTS            58   0.0%      21   36.2%     122  1811.8  2003.4         
  LANGUAGE           766   0.2%     152   19.8%      40   984.4 10765.2         
  DATE             5,704   1.5%   1,330   23.3%       2    55.0   472.5         
  FORM             3,171   0.8%     839   26.5%      13   288.6  3053.5         
  NUMBER*            543   0.1%     321   59.1%       2    26.1   132.1         
  MUSIC*             109   0.0%      63   57.8%       9   166.2   563.5         
  SERIES           6,448   1.7%   2,292   35.5%       5   151.7  3137.7         
  UNIFORM TITLE      138   0.0%      67   48.5%     118   844.3  1221.8         
  Other indexes    5,445   1.4%   2,441   44.8%       1    27.0   455.1         
                                                                                
  * Number indexes include REPORT NUMBER  STOCK NUMBER,                         
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;                               
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC            
                                                                                
  By number of indexes:                                                         
  Multiple        20,635   5.6%   6,237   30.2%       3    55.2   396.3         
  Single         348,281  94.4% 104,702   30.1%       6   124.7  1700.5         
                                                                                
                                                                                
BROWSEs completed:                                  RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  BROs      No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTH      276  18.5%      43   15.6%       4    30.1    87.2         
  CORPORATE AUTH      31   2.1%       8   25.8%      16    80.5   152.7         
  EXACT CA            11   0.7%       6   54.5%     200   150.4    81.2         
  SUBJECT          1,071  71.8%     267   24.9%      50   159.6   390.7         
  EXACT SUBJECT       86   5.8%      20   23.3%      84   163.7   233.7         
  UNIFORM TITLE       10   0.7%       2   20.0%     200   300.1   256.3         
  SERIES               7   0.5%       2   28.6%       3     9.0    14.1         
                                                                                
  By number of indexes:                                                         
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0         
  Single           1,556   100%     357   22.9%      25   128.0   333.6         
                                                                                
                                                                                
DISPLAY commands, by type, excluding automatic displays:                        
  REVIEW                                                 9.0%                   
  BRIEF                                                 70.4%                   
  LONG                                                  10.6%                   
  MARC                                                   5.0%                   
  FIELDS                                                 2.3%                   
  TAG                                                    1.3%                   
  PERIODICALS                                            0.0%                   
  COMMENTS                                               0.0%                   
  Other (includes BROWSE, ACFIND)                        1.3%                   
                                                                                
                                                                                
3.0  Error, EXPLAIN and HELP statistics                                         
__________________________________________________________                      
                                                                                
Percent of commands that contained errors                9.0%                   
                                                                                
Ten most frequent errors:                                                       
  1. First word of command is invalid                   28.8%                   
  2. NS command - no next screen                        27.2%                   
  3. FIND command with invalid index name               12.9%                   
  4. KW search in database w/o KW index                  3.9%                   
  5. DISPLAY command contains invalid word               3.5%                   
  6. Search term missing from search command             2.5%                   
  7. PS command - no previous screen                     1.8%                   
  8. Valid command at an inappropriate time              1.8%                   
  9. DISPLAY command - no FIND results                   1.6%                   
 10. Command contains escape or arrow key                1.4%                   
 11. All others                                         14.6%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. GUIDE                                              24.8%                   
  2. FIND                                               14.4%                   
  3. INDEXES                                             7.0%                   
  4. COMMAND WORDS                                       6.6%                   
  5. Unrecognized term                                   5.6%                   
  6. PASSWORDS                                           3.2%                   
  7. DATABASES                                           2.8%                   
  8. DISPLAY                                             2.8%                   
  9. ADD-ON SEARCH                                       2.0%                   
 10. LOCATE (PE DB)                                      1.8%                   
 11. All others                                         29.2%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Command mode selected from Welcome                 20.5%                   
  2. First word of command is invalid                   14.9%                   
  3. FIND command with invalid index name               11.0%                   
  4. DISPLAY command - middle of >1 screen               4.2%                   
  5. FIND command retrieves >1 book                      3.2%                   
  6. KW search in database w/o KW index                  3.0%                   
  7. NS command - no next screen                         2.7%                   
  8. DISPLAY command-first of >1 screen                  2.5%                   
  9. TW search with zero results                         2.5%                   
 10. DISPLAY command-complete in one screen              2.4%                   
 11. All others                                         33.1%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. HISTORY                                            23.8%                   
  2. TIME                                               20.4%                   
  3. SEARCH                                             12.3%                   
  4. GLOSSARY                                            8.9%                   
  5. NEWS                                                4.5%                   
  6. SETTINGS                                            3.6%                   
  7. MAIL STATUS                                         2.1%                   
  8. DATABASE NEWS                                       1.6%                   
  9. PSYCINFO NEWS                                       1.2%                   
 10. USE SYSTEMS                                         1.2%                   
 11. All others                                         20.3%