MELVYL CATALOG DATABASE TELNET STATISTICS                       
                 Time period: 08/01/99 through 08/31/99                         
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Location               Library             Remote              Total            
________               _______             ______              _____            
Berkeley               6,906              15,610              22,516            
Davis                 13,232               2,062              15,294            
Irvine                 5,960                   0               5,960            
Los Angeles            1,845               4,488               6,333            
Riverside              3,491               1,263               4,754            
San Diego              2,736               2,028               4,764            
San Francisco          2,442                  39               2,481            
Santa Barbara          3,619               2,206               5,825            
Santa Cruz             2,121               2,960               5,081            
LBL                        0                 540                 540            
LLL                        0                 634                 634            
Other - UC               445                 933               1,378            
CSL                        0                 989                 989            
CSU                      n/a               1,083               1,083            
Other-Network UC         n/a              28,387              28,387            
                       _______             ______              _____            
                      42,797              63,222             106,019            
                                                                                
                                                                                
Per hour usage:                                                                 
                                                                                
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.            1,820           10,332                 81,043         
     2-4  a.m.            1,232            5,607                 35,965         
     4-6  a.m.            1,139            3,807                 28,780         
     6-8  a.m.            2,732            8,130                 65,485         
     8-10 a.m.           12,394           38,305                289,845         
    10-12 a.m.           20,611           66,642                503,929         
    12-2  p.m.           19,884           61,836                471,704         
     2-4  p.m.           22,754           71,582                538,048         
     4-6  p.m.           14,148           42,148                323,324         
     6-8  p.m.            4,267           11,826                101,948         
     8-10 p.m.            2,708            7,825                 63,450         
    10-12 p.m.            2,331            9,702                 77,804         
    __________       __________       __________      _________________         
        Total:          106,020          337,742              2,581,325         
                                                                                
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Number of FIND commands issued by location:                                     
                                                                                
Location               Library             Remote              Total            
________               _______             ______              _____            
Berkeley              21,889              45,723              67,612            
Davis                 41,402               8,307              49,709            
Irvine                16,103                   0              16,103            
Los Angeles            3,383               8,091              11,474            
Riverside             12,831               2,721              15,552            
San Diego              9,516               4,808              14,324            
San Francisco          3,356                  30               3,386            
Santa Barbara         12,136               5,795              17,931            
Santa Cruz             4,820              10,628              15,448            
LBL                        0               1,014               1,014            
LLL                        0               1,380               1,380            
Other - UC               266               3,584               3,850            
CSL                        0               3,823               3,823            
CSU                      n/a               3,863               3,863            
Other-Network UC         n/a             112,273             112,273            
                       _______             ______              _____            
                     125,702             212,040             337,742            
                                                                                
1.3  Records Displayed                                                          
______________________                                                          
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location               Library             Remote              Total            
________               _______             ______              _____            
Berkeley             168,937             385,117             554,054            
Davis                279,536              41,265             320,801            
Irvine               118,828                   0             118,828            
Los Angeles           25,904              70,726              96,630            
Riverside             96,785              26,186             122,971            
San Diego             46,639              37,321              83,960            
San Francisco         25,760                 354              26,114            
Santa Barbara        103,194              49,761             152,955            
Santa Cruz            32,869              80,452             113,321            
LBL                        0               8,942               8,942            
LLL                        0              11,477              11,477            
Other - UC             1,671              28,273              29,944            
CSL                        0              13,468              13,468            
CSU                      n/a              38,559              38,559            
Other-Network UC         n/a             889,301             889,301            
                       _______             ______              _____            
                     900,123           1,681,202           2,581,325            
                                                                                
                                                                                
1.4  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         0.8                
  Standard deviation in seconds                              4.5                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.3                
  Standard deviation in seconds                              0.8                
                                                                                
                                                                                
2.0 COMMAND mode statistics:                                                    
____________________________                                                    
Longest session recorded (minutes:seconds)              1306                    
Average number of searches completed per session         3.1                    
Retrievals per search - median                           2.0                    
Retrievals per search - average                         71.9                    
Retrievals per search - standard deviation             940.3                    
Percent of searches completed with 0 results            29.3%                   
                                                                                
Percent of searches entered that are long                4.3%                   
Percent of long searches completed                                              
  (includes partial results)                            53.1%                   
                                                                                
Commands entered, by type, excluding errors:                                    
                                               Total  Percentage                
  FIND                                       326,987    35.3%                   
  DISPLAY (excluding automatic displays)     280,853    30.3%                   
  ACFIND                                          63     0.0%                   
  BROWSE                                       2,221     0.2%                   
  SELECT                                       1,354     0.1%                   
  HELP                                        11,170     1.2%                   
  EXPLAIN                                     10,947     1.2%                   
  SET/RESET                                   20,256     2.2%                   
  SHOW                                         3,369     0.4%                   
  AT                                          16,851     1.8%                   
  ADD ON (AND, OR, AND NOT)                   10,587     1.1%                   
  LOGON or LOGOFF                            173,213    18.7%                   
  COMMENT                                         52     0.0%                   
  SAVE                                         8,652     0.9%                   
  USE                                         12,464     1.3%                   
  OTHER                                       47,451     5.1%                   
                                                                                
                                                                                
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTH   51,321  15.1%  12,577   24.5%      12    95.0   537.5         
  AUTHOR          17,466   5.1%   4,366   25.0%      14   128.4  1314.8         
  CORPORATE AUTH   3,626   1.1%   1,345   37.1%      21   545.2  3662.9         
  EXACT CA            98   0.0%      57   58.2%      30  2187.0 12551.6         
  TITLE WORD      86,536  25.4%  27,442   31.7%       4    51.0   808.9         
  EXACT TITLE     40,953  12.0%  14,975   36.6%       2    26.6   311.3         
  TITLE -> TW      8,498   2.5%   2,133   25.1%       9    67.0   488.7         
  TITLE -> XT      8,845   2.6%   4,081   46.1%       2    14.4   138.7         
  SUBJECT         21,508   6.3%   8,129   37.8%      46   408.9  1773.9         
  EXACT SUBJECT    1,033   0.3%     321   31.1%      76   530.4  1654.4         
  PERIODICAL      60,112  17.7%  13,647   22.7%       5    96.1  1071.9         
  EXACT PE        16,695   4.9%   2,740   16.4%       3    27.1   271.0         
  RPE                 32   0.0%      18   56.3%       4    46.0    86.2         
  XRP                 26   0.0%       2    7.7%       6    79.3   284.3         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  LANGUAGE           399   0.1%      71   17.8%      54   853.3  5461.0         
  DATE             7,788   2.3%   1,902   24.4%       2    52.1   341.8         
  FORM             3,028   0.9%     719   23.7%       8   429.0  4837.4         
  NUMBER*            538   0.2%     146   27.1%       1   182.5  1471.6         
  MUSIC*             156   0.0%      89   57.1%       5   319.1  1286.8         
  SERIES           7,347   2.2%   3,071   41.8%       5   107.9  1429.1         
  UNIFORM TITLE       96   0.0%      46   47.9%     100  1178.6  1451.0         
  Other indexes    4,301   1.3%   2,119   49.3%       1   105.0  1125.8         
                                                                                
  * Number indexes include REPORT NUMBER  STOCK NUMBER,                         
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;                               
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC            
                                                                                
  By number of indexes:                                                         
  Multiple        19,654   6.1%   5,615   28.6%       3    56.2   506.9         
  Single         300,593  93.9%  88,632   29.5%       6   105.7  1158.7         
                                                                                
                                                                                
BROWSEs completed:                                  RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  BROs      No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTH      215  10.5%      38   17.7%       6    63.8   293.1         
  CORPORATE AUTH      30   1.5%      10   33.3%      46   235.6   664.4         
  EXACT CA             2   0.1%       1   50.0%     111   111.0     0.0         
  SUBJECT          1,660  81.3%     376   22.6%      43   141.4   332.8         
  EXACT SUBJECT       89   4.4%      17   19.1%      36   187.9   353.4         
  UNIFORM TITLE       36   1.8%      28   77.8%      27    85.4   127.5         
  SERIES               9   0.4%       1   11.1%      18    47.9    54.0         
                                                                                
  By number of indexes:                                                         
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0         
  Single           2,116   100%     480   22.7%      31   130.9   328.9         
                                                                                
                                                                                
DISPLAY commands, by type, excluding automatic displays:                        
  REVIEW                                                 9.5%                   
  BRIEF                                                 70.4%                   
  LONG                                                  10.6%                   
  MARC                                                   4.0%                   
  FIELDS                                                 2.6%                   
  TAG                                                    1.4%                   
  PERIODICALS                                            0.0%                   
  COMMENTS                                               0.0%                   
  Other (includes BROWSE, ACFIND)                        1.5%                   
                                                                                
                                                                                
3.0  Error, EXPLAIN and HELP statistics                                         
__________________________________________________________                      
                                                                                
Percent of commands that contained errors                8.8%                   
                                                                                
Ten most frequent errors:                                                       
  1. NS command - no next screen                        28.4%                   
  2. First word of command is invalid                   27.3%                   
  3. FIND command with invalid index name               12.3%                   
  4. DISPLAY command contains invalid word               3.4%                   
  5. KW search in database w/o KW index                  2.8%                   
  6. Search term missing from search command             2.4%                   
  7. PS command - no previous screen                     1.8%                   
  8. Valid command at an inappropriate time              1.6%                   
  9. DISPLAY command - no FIND results                   1.5%                   
 10.                                     1243            1.4%                   
 11. All others                                         16.9%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. GUIDE                                              21.7%                   
  2. FIND                                               14.9%                   
  3. INDEXES                                             7.2%                   
  4. COMMAND WORDS                                       6.2%                   
  5. Unrecognized term                                   5.4%                   
  6. PASSWORDS                                           3.4%                   
  7. DISPLAY                                             2.7%                   
  8. DATABASES                                           2.5%                   
  9. LOCATE (PE DB)                                      2.3%                   
 10. NRLF                                                1.6%                   
 11. All others                                         32.1%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Command mode selected from Welcome                 20.6%                   
  2. First word of command is invalid                   14.0%                   
  3. FIND command with invalid index name               11.1%                   
  4. DISPLAY command - middle of >1 screen               3.8%                   
  5. NS command - no next screen                         3.2%                   
  6. FIND command retrieves >1 book                      2.7%                   
  7. TW search with zero results                         2.5%                   
  8. DISPLAY command-complete in one screen              2.4%                   
  9. DISPLAY command-first of >1 screen                  2.4%                   
 10. F/BR with index invalid in current DB               2.3%                   
 11. All others                                         35.1%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. HISTORY                                            25.1%                   
  2. SEARCH                                             11.0%                   
  3. GLOSSARY                                            7.6%                   
  4. TIME                                                6.9%                   
  5. SYSTEM NEWS                                         5.1%                   
  6. SYSTEM3 NEWS                                        4.7%                   
  7. NEWS                                                4.6%                   
  8. SETTINGS                                            3.7%                   
  9. SYSTEM1 NEWS                                        3.1%                   
 10. MAIL STATUS                                         2.6%                   
 11. All others                                         25.6%