MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 12/01/99 through 12/31/99

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               4,057              10,085              14,142
Davis                 11,150               1,713              12,863
Irvine                 4,256                   0               4,256
Los Angeles            2,175               6,438               8,613
Riverside              2,511                 694               3,205
San Diego              2,245               1,188               3,433
San Francisco          1,728                   9               1,737
Santa Barbara          2,882               1,785               4,667
Santa Cruz             1,655               1,969               3,624
LBL                        0                 492                 492
LLL                        0                 520                 520
Other - UC               355                 902               1,257
CSL                        0                 877                 877
CSU                      n/a                 670                 670
Other-Network UC         n/a              22,400              22,400
                       _______             ______              _____
                      33,014              49,742              82,756


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.            1,501            7,284                 52,719
     2-4  a.m.            1,151            4,934                 37,313
     4-6  a.m.            1,046            3,844                 31,011
     6-8  a.m.            2,080            7,123                 57,057
     8-10 a.m.            9,171           31,711                227,128
    10-12 a.m.           15,529           52,294                387,122
    12-2  p.m.           15,195           52,140                394,435
     2-4  p.m.           17,480           57,811                439,263
     4-6  p.m.           10,646           35,338                269,368
     6-8  p.m.            3,962           14,194                113,775
     8-10 p.m.            2,758            8,991                 93,978
    10-12 p.m.            2,237            8,122                 69,674
    __________       __________       __________      _________________
        Total:           82,756          283,786              2,172,843


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              10,957              28,285              39,242
Davis                 37,225               7,234              44,459
Irvine                15,269                   0              15,269
Los Angeles            9,338              20,360              29,698
Riverside              9,457               1,910              11,367
San Diego              6,478               2,248               8,726
San Francisco          3,126                   1               3,127
Santa Barbara         11,653               4,598              16,251
Santa Cruz             6,157               7,909              14,066
LBL                        0                 631                 631
LLL                        0               1,331               1,331
Other - UC               221               4,647               4,868
CSL                        0               3,012               3,012
CSU                      n/a               2,093               2,093
Other-Network UC         n/a              89,646              89,646
                       _______             ______              _____
                     109,881             173,905             283,786

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              88,932             238,524             327,456
Davis                265,158              37,019             302,177
Irvine               102,171                   0             102,171
Los Angeles           64,167             191,846             256,013
Riverside             70,296              35,539             105,835
San Diego             41,603              31,667              73,270
San Francisco         22,127                   0              22,127
Santa Barbara         92,623              40,425             133,048
Santa Cruz            27,578              44,789              72,367
LBL                        0               6,183               6,183
LLL                        0               9,615               9,615
Other - UC             2,356              21,626              23,982
CSL                        0              14,532              14,532
CSU                      n/a              17,678              17,678
Other-Network UC         n/a             706,389             706,389
                       _______             ______              _____
                     777,011           1,395,832           2,172,843


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.7
  Standard deviation in seconds                              3.9

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              0.8


2.0 COMMAND mode statistics:
____________________________
Longest session recorded (minutes:seconds)              1291
Average number of searches completed per session         3.4
Retrievals per search - median                           2.0
Retrievals per search - average                         71.7
Retrievals per search - standard deviation             809.9
Percent of searches completed with 0 results            27.8%

Percent of searches entered that are long                4.2%
Percent of long searches completed
  (includes partial results)                            56.2%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                       275,035    36.7%
  DISPLAY (excluding automatic displays)     228,551    30.5%
  ACFIND                                          68     0.0%
  BROWSE                                       1,685     0.2%
  SELECT                                       1,060     0.1%
  HELP                                         9,060     1.2%
  EXPLAIN                                      8,617     1.1%
  SET/RESET                                   17,221     2.3%
  SHOW                                         2,483     0.3%
  AT                                          13,368     1.8%
  ADD ON (AND, OR, AND NOT)                    8,598     1.1%
  LOGON or LOGOFF                            135,747    18.1%
  COMMENT                                         17     0.0%
  SAVE                                         5,766     0.8%
  USE                                          6,463     0.9%
  OTHER                                       35,841     4.8%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   43,039  15.1%  10,359   24.1%      11    93.5   448.7
  AUTHOR          15,528   5.4%   3,816   24.6%      14   124.0   496.7
  CORPORATE AUTH   2,565   0.9%   1,034   40.3%      23   608.3  3519.0
  EXACT CA            95   0.0%      36   37.9%     215   702.4  1068.5
  TITLE WORD      68,165  23.9%  21,179   31.1%       5    46.0   359.7
  EXACT TITLE     42,293  14.8%  12,151   28.7%       2    24.4   151.9
  TITLE -> TW      7,100   2.5%   1,751   24.7%      10    57.1   261.2
  TITLE -> XT      8,077   2.8%   3,413   42.3%       1    11.5   142.5
  SUBJECT         20,217   7.1%   8,127   40.2%      48   410.2  2136.7
  EXACT SUBJECT    1,113   0.4%     317   28.5%      65   475.1  1406.9
  PERIODICAL      45,784  16.1%   9,509   20.8%       5   127.0  1463.4
  EXACT PE        14,545   5.1%   2,290   15.7%       3    33.4   517.0
  RPE                 18   0.0%       7   38.9%       9    25.7    49.6
  XRP                  4   0.0%       1   25.0%       3     3.7     1.2
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           719   0.3%     190   26.4%      58   413.9  1615.7
  DATE             4,050   1.4%   1,022   25.2%       3    61.4   319.2
  FORM             1,817   0.6%     430   23.7%      10   121.7   579.9
  NUMBER*            335   0.1%     105   31.3%       2   228.3  1858.1
  MUSIC*              79   0.0%      59   74.7%      18   187.0   529.2
  SERIES           5,188   1.8%   1,917   36.9%       4    70.7   302.0
  UNIFORM TITLE       45   0.0%      21   46.7%      14   342.0   843.2
  Other indexes    4,193   1.5%   1,849   44.1%       1    71.6  1014.1

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple        14,623   5.4%   4,296   29.4%       3    54.3   352.5
  Single         255,116  94.6%  70,794   27.7%       5   102.9   984.5


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH      207  13.5%      33   15.9%       5    54.6   127.2
  CORPORATE AUTH      16   1.0%       6   37.5%      26   154.9   416.9
  EXACT CA             3   0.2%       2   66.7%      98    98.0     0.0
  SUBJECT          1,179  77.1%     301   25.5%      51   238.1   915.2
  EXACT SUBJECT      100   6.5%      14   14.0%      59   250.7   706.8
  UNIFORM TITLE       14   0.9%      10   71.4%     100   183.5   251.2
  SERIES              11   0.7%       6   54.5%       8   129.0   256.8

  By number of indexes:
  Multiple             2   0.1%       0    0.0%   1,121  1120.5  1109.5
  Single           1,581  99.9%     388   24.5%      35   201.1   810.2


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                 9.2%
  BRIEF                                                 72.7%
  LONG                                                   9.8%
  MARC                                                   3.6%
  FIELDS                                                 2.1%
  TAG                                                    1.3%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        1.3%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                8.8%

Ten most frequent errors:
  1. First word of command is invalid                   28.2%
  2. NS command - no next screen                        28.1%
  3. FIND command with invalid index name               12.8%
  4. DISPLAY command contains invalid word               3.4%
  5. KW search in database w/o KW index                  3.0%
  6. Search term missing from search command             2.4%
  7. PS command - no previous screen                     1.9%
  8. DISPLAY command - no FIND results                   1.7%
  9. Valid command at an inappropriate time              1.6%
 10. Command contains escape or arrow key                1.3%
 11. All others                                         15.4%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              26.9%
  2. FIND                                               14.1%
  3. INDEXES                                             7.7%
  4. COMMAND WORDS                                       6.5%
  5. Unrecognized term                                   4.9%
  6. PASSWORDS                                           3.3%
  7. DISPLAY                                             2.8%
  8. DATABASES                                           2.4%
  9. ADD-ON SEARCH                                       1.9%
 10. SRLF                                                1.8%
 11. All others                                         27.8%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 21.8%
  2. First word of command is invalid                   14.3%
  3. FIND command with invalid index name               11.5%
  4. DISPLAY command - middle of >1 screen               4.4%
  5. FIND command retrieves >1 book                      3.3%
  6. NS command - no next screen                         3.1%
  7. DISPLAY command-first of >1 screen                  3.1%
  8. KW search in database w/o KW index                  2.5%
  9. DISPLAY command - last of >1 screen                 2.1%
 10. DISPLAY command-complete in one screen              2.1%
 11. All others                                         31.6%

Ten most frequent SHOW requests:
  1. HISTORY                                            31.4%
  2. SEARCH                                             13.6%
  3. TIME                                                9.6%
  4. GLOSSARY                                            8.6%
  5. SETTINGS                                            4.0%
  6. SYSTEM NEWS                                         3.2%
  7. MAIL STATUS                                         2.3%
  8. SYSTEMS INFORMATION                                 2.0%
  9. DATABASE NEWS                                       1.4%
 10. MEDLINE NEWS                                        1.4%
 11. All others                                         22.5%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)