MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 01/01/00 through 01/31/00

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               5,310              12,536              17,846
Davis                 13,177               2,017              15,194
Irvine                 5,596                   0               5,596
Los Angeles            2,200               6,232               8,432
Riverside              3,641                 923               4,564
San Diego              2,619               1,372               3,991
San Francisco          2,014                   0               2,014
Santa Barbara          3,372               2,246               5,618
Santa Cruz             2,824               3,047               5,871
LBL                        0                 531                 531
LLL                        0                 631                 631
Other - UC               378               1,048               1,426
CSL                        0                 803                 803
CSU                      n/a                 780                 780
Other-Network UC         n/a              24,988              24,988
                       _______             ______              _____
                      41,131              57,154              98,285


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.            1,491            7,780                 51,625
     2-4  a.m.            1,328            5,912                 50,786
     4-6  a.m.            1,209            4,430                 39,089
     6-8  a.m.            2,440            9,160                 72,145
     8-10 a.m.           10,859           40,621                291,563
    10-12 a.m.           17,971           64,984                478,044
    12-2  p.m.           18,525           65,673                505,921
     2-4  p.m.           21,002           73,081                534,993
     4-6  p.m.           13,407           46,231                355,470
     6-8  p.m.            4,699           17,837                132,333
     8-10 p.m.            3,063           14,243                 88,349
    10-12 p.m.            2,291           11,813                 64,234
    __________       __________       __________      _________________
        Total:           98,285          361,765              2,664,552


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              15,446              40,065              55,511
Davis                 48,524               8,448              56,972
Irvine                17,158                   0              17,158
Los Angeles            8,786              17,744              26,530
Riverside             12,656               2,064              14,720
San Diego              8,010               2,486              10,496
San Francisco          3,607                   0               3,607
Santa Barbara         14,421               5,525              19,946
Santa Cruz            11,979              15,914              27,893
LBL                        0               1,057               1,057
LLL                        0               1,642               1,642
Other - UC               257              17,765              18,022
CSL                        0               1,898               1,898
CSU                      n/a               3,492               3,492
Other-Network UC         n/a             102,821             102,821
                       _______             ______              _____
                     140,844             220,921             361,765

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley             127,519             363,309             490,828
Davis                322,552              47,667             370,219
Irvine               152,318                   0             152,318
Los Angeles           59,889             184,139             244,028
Riverside             88,347              18,594             106,941
San Diego             48,924              24,426              73,350
San Francisco         27,005                   0              27,005
Santa Barbara        122,640              55,485             178,125
Santa Cruz            46,554              76,857             123,411
LBL                        0              10,518              10,518
LLL                        0              11,481              11,481
Other - UC               978              35,409              36,387
CSL                        0              10,176              10,176
CSU                      n/a              26,989              26,989
Other-Network UC         n/a             802,776             802,776
                       _______             ______              _____
                     996,726           1,667,826           2,664,552


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.7
  Standard deviation in seconds                              4.9

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              0.9


2.0 COMMAND mode statistics:
____________________________
Longest session recorded (minutes:seconds)            908:29
Average number of searches completed per session         3.6
Retrievals per search - median                           2.0
Retrievals per search - average                         82.8
Retrievals per search - standard deviation            2039.8
Percent of searches completed with 0 results            25.6%

Percent of searches entered that are long                4.2%
Percent of long searches completed
  (includes partial results)                            56.3%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                       346,638    37.2%
  DISPLAY (excluding automatic displays)     285,207    30.6%
  ACFIND                                          91     0.0%
  BROWSE                                       2,052     0.2%
  SELECT                                       1,430     0.2%
  HELP                                        10,822     1.2%
  EXPLAIN                                     10,204     1.1%
  SET/RESET                                   20,301     2.2%
  SHOW                                         2,962     0.3%
  AT                                          18,395     2.0%
  ADD ON (AND, OR, AND NOT)                   14,965     1.6%
  LOGON or LOGOFF                            162,189    17.4%
  COMMENT                                          9     0.0%
  SAVE                                         6,591     0.7%
  USE                                          7,463     0.8%
  OTHER                                       43,213     4.6%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   53,340  14.8%  11,914   22.3%      12    97.0   446.7
  AUTHOR          18,499   5.1%   4,319   23.3%      13   117.2   587.5
  CORPORATE AUTH   2,873   0.8%   1,091   38.0%      23   515.9  3140.9
  EXACT CA            91   0.0%      43   47.3%     250   817.3  1089.2
  TITLE WORD      90,027  25.0%  25,875   28.7%       4    43.6   298.2
  EXACT TITLE     59,460  16.5%  14,575   24.5%       2    24.1   208.1
  TITLE -> TW      8,369   2.3%   1,997   23.9%       9    88.2  1350.2
  TITLE -> XT     10,572   2.9%   4,548   43.0%       1    10.0    94.3
  SUBJECT         22,036   6.1%   8,557   38.8%      48   575.9  5207.5
  EXACT SUBJECT    1,177   0.3%     348   29.6%      51   494.0  1574.6
  PERIODICAL      53,329  14.8%  10,662   20.0%       5   129.4  1613.3
  EXACT PE        19,491   5.4%   3,213   16.5%       3    28.5   368.6
  RPE                 28   0.0%      10   35.7%      16    85.8   210.1
  XRP                  4   0.0%       1   25.0%      13   475.7   803.1
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           647   0.2%     108   16.7%      39   307.8  1603.6
  DATE             6,196   1.7%   1,302   21.0%       3    68.4  1010.2
  FORM             3,485   1.0%     774   22.2%      12   315.5  3544.3
  NUMBER*            364   0.1%     106   29.1%       2    37.1   180.7
  MUSIC*             119   0.0%      65   54.6%      10    70.2   133.2
  SERIES           5,983   1.7%   2,043   34.1%       5    72.6   412.6
  UNIFORM TITLE       87   0.0%      36   41.4%      37   371.2   905.9
  Other indexes    4,315   1.2%   1,802   41.8%       1    36.0   523.2

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple        19,496   5.7%   5,019   25.7%       3    72.9  1007.0
  Single         320,414  94.3%  83,124   25.9%       5   104.7  1517.5


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH      375  19.9%      62   16.5%       5    57.3   434.5
  CORPORATE AUTH      12   0.6%       7   58.3%      55    74.4    87.6
  EXACT CA             6   0.3%       3   50.0%       1     1.3     0.6
  SUBJECT          1,374  72.9%     317   23.1%      56   197.0   698.6
  EXACT SUBJECT      104   5.5%      15   14.4%      32   221.6   468.6
  UNIFORM TITLE        2   0.1%       1   50.0%       8     8.0     0.0
  SERIES              12   0.6%       4   33.3%       6    27.1    61.6

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single           1,953   100%     424   21.7%      31   162.8   626.8


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                 9.7%
  BRIEF                                                 72.4%
  LONG                                                  10.0%
  MARC                                                   3.2%
  FIELDS                                                 2.0%
  TAG                                                    1.3%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        1.4%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                8.5%

Ten most frequent errors:
  1. First word of command is invalid                   28.1%
  2. NS command - no next screen                        28.1%
  3. FIND command with invalid index name               13.0%
  4. DISPLAY command contains invalid word               3.4%
  5. KW search in database w/o KW index                  2.9%
  6. Search term missing from search command             2.6%
  7. PS command - no previous screen                     2.0%
  8. Valid command at an inappropriate time              1.6%
  9. DISPLAY command - no FIND results                   1.5%
 10. Index invalid in current database                   1.3%
 11. All others                                         15.5%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              27.3%
  2. FIND                                               14.4%
  3. INDEXES                                             6.7%
  4. COMMAND WORDS                                       6.3%
  5. Unrecognized term                                   4.8%
  6. PASSWORDS                                           3.2%
  7. DISPLAY                                             2.7%
  8. DATABASES                                           2.5%
  9. LOCATE (PE DB)                                      2.0%
 10. CATALOG                                             2.0%
 11. All others                                         28.1%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 21.5%
  2. First word of command is invalid                   14.2%
  3. FIND command with invalid index name               11.8%
  4. DISPLAY command - middle of >1 screen               4.3%
  5. FIND command retrieves >1 book                      3.2%
  6. NS command - no next screen                         3.1%
  7. DISPLAY command-first of >1 screen                  2.9%
  8. KW search in database w/o KW index                  2.4%
  9. DISPLAY command - last of >1 screen                 2.3%
 10. DISPLAY command-complete in one screen              2.1%
 11. All others                                         32.2%

Ten most frequent SHOW requests:
  1. HISTORY                                            32.5%
  2. SEARCH                                             11.6%
  3. SYSTEM NEWS                                         8.7%
  4. GLOSSARY                                            7.8%
  5. MAIL STATUS                                         4.8%
  6. TIME                                                4.0%
  7. SETTINGS                                            3.8%
  8. SYSTEM3 NEWS                                        1.7%
  9. SYSTEMS INFORMATION                                 1.7%
 10. DATABASE NEWS                                       1.6%
 11. All others                                         22.0%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)