MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 02/01/00 through 02/29/00

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               6,997              14,230              21,227
Davis                 13,569               1,944              15,513
Irvine                 5,777                   0               5,777
Los Angeles            1,999               6,433               8,432
Riverside              4,061                 770               4,831
San Diego              2,466               1,369               3,835
San Francisco          2,081                   0               2,081
Santa Barbara          3,870               2,254               6,124
Santa Cruz             4,218               1,779               5,997
LBL                        0                 565                 565
LLL                        0                 537                 537
Other - UC               448               1,419               1,867
CSL                        0                 813                 813
CSU                      n/a               1,155               1,155
Other-Non UC             n/a              25,646              25,646
                       _______             ______              _____
                      45,486              58,914             104,400


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.            1,623            9,061                 48,118
     2-4  a.m.            1,404            7,826                 52,199
     4-6  a.m.            1,143            5,000                 34,110
     6-8  a.m.            2,633            8,874                 74,621
     8-10 a.m.           11,323           40,575                306,974
    10-12 a.m.           18,752           66,292                489,927
    12-2  p.m.           19,524           69,239                555,351
     2-4  p.m.           21,870           74,730                563,413
     4-6  p.m.           14,053           47,930                355,729
     6-8  p.m.            5,818           20,765                162,674
     8-10 p.m.            3,636           13,572                 97,015
    10-12 p.m.            2,621           11,431                 64,055
    __________       __________       __________      _________________
        Total:          104,400          375,295              2,804,186


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              20,162              47,027              67,189
Davis                 45,219               8,447              53,666
Irvine                16,958                   0              16,958
Los Angeles            6,840              17,095              23,935
Riverside             14,167               2,069              16,236
San Diego              6,735               2,301               9,036
San Francisco          3,841                   0               3,841
Santa Barbara         17,320               6,060              23,380
Santa Cruz            18,082               7,029              25,111
LBL                        0               1,003               1,003
LLL                        0               1,397               1,397
Other - UC               424              21,237              21,661
CSL                        0               2,307               2,307
CSU                      n/a               5,268               5,268
Other-Non UC             n/a             104,307             104,307
                       _______             ______              _____
                     149,748             225,547             375,295

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley             172,924             411,222             584,146
Davis                309,532              41,830             351,362
Irvine               115,497                   0             115,497
Los Angeles           50,423             178,907             229,330
Riverside            117,607              23,496             141,103
San Diego             44,271              23,748              68,019
San Francisco         28,600                   0              28,600
Santa Barbara        141,240              52,700             193,940
Santa Cruz            82,165              40,010             122,175
LBL                        0               8,537               8,537
LLL                        0              12,018              12,018
Other - UC             2,334              45,756              48,090
CSL                        0              11,403              11,403
CSU                      n/a              47,461              47,461
Other-Non UC             n/a             842,505             842,505
                       _______             ______              _____
                   1,064,593           1,739,593           2,804,186


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.7
  Standard deviation in seconds                              3.4

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              0.8


2.0 COMMAND mode statistics:
____________________________
Longest session recorded (minutes:seconds)            986:27
Average number of searches completed per session         3.5
Retrievals per search - median                           2.0
Retrievals per search - average                         77.6
Retrievals per search - standard deviation            1040.5
Percent of searches completed with 0 results            26.4%

Percent of searches entered that are long                4.4%
Percent of long searches completed
  (includes partial results)                            57.3%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                       359,910    36.4%
  DISPLAY (excluding automatic displays)     304,922    30.9%
  ACFIND                                          61     0.0%
  BROWSE                                       3,093     0.3%
  SELECT                                       1,633     0.2%
  HELP                                        12,436     1.3%
  EXPLAIN                                     11,652     1.2%
  SET/RESET                                   21,257     2.2%
  SHOW                                         3,243     0.3%
  AT                                          19,752     2.0%
  ADD ON (AND, OR, AND NOT)                   15,236     1.5%
  LOGON or LOGOFF                            172,595    17.5%
  COMMENT                                         12     0.0%
  SAVE                                         7,492     0.8%
  USE                                          7,911     0.8%
  OTHER                                       46,171     4.7%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   53,878  14.4%  12,972   24.1%      12   110.1  1050.2
  AUTHOR          16,863   4.5%   4,135   24.5%      15   129.6   521.1
  CORPORATE AUTH   3,371   0.9%   1,278   37.9%      22   613.1  3228.4
  EXACT CA           110   0.0%      52   47.3%     120   650.7  1041.5
  TITLE WORD      93,066  24.9%  27,769   29.8%       5    48.0   409.9
  EXACT TITLE     54,680  14.7%  13,609   24.9%       2    23.7   183.4
  TITLE -> TW      8,981   2.4%   2,180   24.3%      10    62.6   255.9
  TITLE -> XT     10,723   2.9%   4,204   39.2%       1    12.0   124.4
  SUBJECT         28,951   7.8%  11,582   40.0%      51   414.6  2671.8
  EXACT SUBJECT    1,354   0.4%     495   36.6%      91   585.2  2773.9
  PERIODICAL      60,035  16.1%  12,045   20.1%       5   124.8  1472.1
  EXACT PE        19,823   5.3%   3,008   15.2%       3    22.6   168.9
  RPE                 43   0.0%      17   39.5%      19   101.5   186.2
  XRP                 13   0.0%       2   15.4%       3     6.6     7.6
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE         1,060   0.3%     216   20.4%      34   573.2  7284.3
  DATE             4,768   1.3%   1,139   23.9%       4    92.6   801.4
  FORM             4,203   1.1%   1,113   26.5%      16   442.8  2638.4
  NUMBER*            507   0.1%     212   41.8%       3   146.6  1162.3
  MUSIC*              76   0.0%      51   67.1%      22    46.2    56.6
  SERIES           6,461   1.7%   2,272   35.2%       5   109.9  1444.0
  UNIFORM TITLE      119   0.0%      37   31.1%      56   710.6  1227.9
  Other indexes    4,106   1.1%   1,695   41.3%       1    36.4   258.6

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple        19,013   5.4%   5,440   28.6%       4    79.3   655.9
  Single         333,682  94.6%  88,807   26.6%       5   109.4  1259.2


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH      331  11.3%      69   20.8%       5    24.5    64.4
  CORPORATE AUTH      22   0.8%       8   36.4%      34    67.1    77.5
  EXACT CA             4   0.1%       2   50.0%       9     8.5     0.7
  SUBJECT          2,296  78.4%     603   26.3%      34   137.5   779.4
  EXACT SUBJECT      232   7.9%      68   29.3%      39   131.8   200.4
  UNIFORM TITLE        7   0.2%       0    0.0%       4    49.3   115.5
  SERIES              35   1.2%       4   11.4%       5    44.6    91.3

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single           2,954   100%     759   25.7%      25   120.4   688.3


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                 9.7%
  BRIEF                                                 72.1%
  LONG                                                  10.0%
  MARC                                                   3.4%
  FIELDS                                                 2.1%
  TAG                                                    1.4%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        1.4%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                8.9%

Ten most frequent errors:
  1. First word of command is invalid                   28.3%
  2. NS command - no next screen                        26.8%
  3. FIND command with invalid index name               12.8%
  4. DISPLAY command contains invalid word               3.4%
  5. KW search in database w/o KW index                  3.1%
  6. Search term missing from search command             2.6%
  7. PS command - no previous screen                     1.9%
  8. Valid command at an inappropriate time              1.7%
  9. DISPLAY command - no FIND results                   1.6%
 10. Index invalid in current database                   1.3%
 11. All others                                         16.5%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              25.2%
  2. FIND                                               13.2%
  3. INDEXES                                             6.7%
  4. COMMAND WORDS                                       6.5%
  5. Unrecognized term                                   5.5%
  6. PASSWORDS                                           3.5%
  7. DATABASES                                           3.3%
  8. DISPLAY                                             2.3%
  9. CATALOG                                             2.0%
 10. LOCATE (PE DB)                                      1.6%
 11. All others                                         30.0%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 21.3%
  2. First word of command is invalid                   15.6%
  3. FIND command with invalid index name               11.8%
  4. DISPLAY command - middle of >1 screen               4.2%
  5. FIND command retrieves >1 book                      3.0%
  6. NS command - no next screen                         2.7%
  7. DISPLAY command-first of >1 screen                  2.6%
  8. KW search in database w/o KW index                  2.6%
  9. TW search with zero results                         2.3%
 10. DISPLAY command-complete in one screen              2.2%
 11. All others                                         31.8%

Ten most frequent SHOW requests:
  1. HISTORY                                            31.9%
  2. SEARCH                                             14.1%
  3. GLOSSARY                                            9.2%
  4. SYSTEMS INFORMATION                                 6.0%
  5. TIME                                                5.7%
  6. SYSTEM NEWS                                         5.6%
  7. SETTINGS                                            4.1%
  8. MAIL STATUS                                         3.8%
  9. DATABASE NEWS                                       1.2%
 10. LIBRARY NEWS                                        1.2%
 11. All others                                         17.2%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)