MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 03/01/00 through 03/31/00

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               7,299              14,253              21,552
Davis                 13,061               2,028              15,089
Irvine                 5,452                   0               5,452
Los Angeles            1,795               5,461               7,256
Riverside              4,608                 833               5,441
San Diego              2,584               1,360               3,944
San Francisco          1,966                   0               1,966
Santa Barbara          3,414               2,060               5,474
Santa Cruz             3,427               1,538               4,965
LBL                        0                 618                 618
LLL                        0                 485                 485
Other - UC               332               1,316               1,648
CSL                        0                 840                 840
CSU                      n/a               1,237               1,237
Other-Non UC             n/a              26,561              26,561
                       _______             ______              _____
                      43,938              58,590             102,528


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.            1,695            7,697                 51,814
     2-4  a.m.            1,372            5,982                 49,965
     4-6  a.m.            1,288            4,455                 39,814
     6-8  a.m.            2,912           10,059                 77,572
     8-10 a.m.           11,479           41,726                318,617
    10-12 a.m.           18,682           67,151                461,063
    12-2  p.m.           18,298           64,740                491,573
     2-4  p.m.           21,272           76,280                565,811
     4-6  p.m.           14,118           48,766                372,393
     6-8  p.m.            5,161           21,611                168,786
     8-10 p.m.            3,569           13,541                 95,920
    10-12 p.m.            2,682           11,404                 78,567
    __________       __________       __________      _________________
        Total:          102,528          373,412              2,771,895


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              20,142              43,633              63,775
Davis                 44,591               8,967              53,558
Irvine                16,582                   0              16,582
Los Angeles            5,765              15,456              21,221
Riverside             14,796               2,402              17,198
San Diego              7,307               2,682               9,989
San Francisco          4,100                   0               4,100
Santa Barbara         19,106               5,542              24,648
Santa Cruz            19,732               5,410              25,142
LBL                        0               1,198               1,198
LLL                        0               1,090               1,090
Other - UC               231              12,678              12,909
CSL                        0               1,896               1,896
CSU                      n/a               5,237               5,237
Other-Non UC             n/a             114,869             114,869
                       _______             ______              _____
                     152,352             221,060             373,412

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley             162,622             369,455             532,077
Davis                314,569              46,647             361,216
Irvine               120,551                   0             120,551
Los Angeles           38,744             143,091             181,835
Riverside             75,846              28,507             104,353
San Diego             49,390              26,509              75,899
San Francisco         27,936                   0              27,936
Santa Barbara        131,788              50,711             182,499
Santa Cruz            77,878              34,982             112,860
LBL                        0              14,467              14,467
LLL                        0               7,074               7,074
Other - UC             1,843              43,992              45,835
CSL                        0               9,031               9,031
CSU                      n/a              45,742              45,742
Other-Non UC             n/a             950,520             950,520
                       _______             ______              _____
                   1,001,167           1,770,728           2,771,895


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.7
  Standard deviation in seconds                              3.0

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              0.7


2.0 COMMAND mode statistics:
____________________________
Longest session recorded (minutes:seconds)            866:06
Average number of searches completed per session         3.6
Retrievals per search - median                           2.0
Retrievals per search - average                         78.7
Retrievals per search - standard deviation            1203.3
Percent of searches completed with 0 results            26.8%

Percent of searches entered that are long                4.2%
Percent of long searches completed
  (includes partial results)                            56.9%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                       357,895    36.7%
  DISPLAY (excluding automatic displays)     304,831    31.3%
  ACFIND                                         104     0.0%
  BROWSE                                       2,740     0.3%
  SELECT                                       1,855     0.2%
  HELP                                        11,129     1.1%
  EXPLAIN                                     10,443     1.1%
  SET/RESET                                   20,926     2.1%
  SHOW                                         2,843     0.3%
  AT                                          19,920     2.0%
  ADD ON (AND, OR, AND NOT)                   15,288     1.6%
  LOGON or LOGOFF                            169,247    17.3%
  COMMENT                                         12     0.0%
  SAVE                                         6,791     0.7%
  USE                                          7,375     0.8%
  OTHER                                       44,015     4.5%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   52,242  14.1%  12,496   23.9%      12    96.5   420.0
  AUTHOR          17,196   4.6%   4,315   25.1%      14   117.5   436.9
  CORPORATE AUTH   3,418   0.9%   1,360   39.8%      24   607.6  3147.1
  EXACT CA           115   0.0%      51   44.3%      69   626.2  1243.2
  TITLE WORD      90,471  24.4%  26,931   29.8%       4    47.2   419.8
  EXACT TITLE     53,084  14.3%  14,357   27.0%       2    27.9   233.1
  TITLE -> TW     10,046   2.7%   2,527   25.2%       9    59.5   301.0
  TITLE -> XT     12,515   3.4%   5,050   40.4%       1     8.7    70.8
  SUBJECT         26,459   7.1%  10,405   39.3%      49   458.3  2990.1
  EXACT SUBJECT    1,327   0.4%     434   32.7%      58   544.9  3654.3
  PERIODICAL      63,349  17.1%  13,386   21.1%       5   130.9  1841.4
  EXACT PE        19,510   5.3%   3,139   16.1%       3    33.1   413.7
  RPE                 27   0.0%      10   37.0%       7    47.9   115.6
  XRP                  4   0.0%       1   25.0%      19    27.3    31.3
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           726   0.2%     153   21.1%      43  1186.5 11876.4
  DATE             5,136   1.4%   1,205   23.5%       3   107.0  1495.5
  FORM             3,591   1.0%     867   24.1%      12   211.2  2516.6
  NUMBER*            542   0.1%     157   29.0%       2   850.9  8183.1
  MUSIC*              68   0.0%      49   72.1%       3    10.7    17.2
  SERIES           6,313   1.7%   2,118   33.5%       4    92.6   689.5
  UNIFORM TITLE       86   0.0%      36   41.9%      27   861.3  1339.8
  Other indexes    4,326   1.2%   2,001   46.3%       1    45.7   738.1

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple        18,236   5.2%   5,235   28.7%       4    71.7   484.8
  Single         332,868  94.8%  90,282   27.1%       5   110.4  1443.4


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH      341  13.2%      64   18.8%       3    51.7   367.6
  CORPORATE AUTH      25   1.0%       5   20.0%      10    57.7   124.3
  EXACT CA             4   0.2%       1   25.0%       8    57.0    90.1
  SUBJECT          1,903  73.7%     366   19.2%      31   170.3   827.1
  EXACT SUBJECT      276  10.7%      55   19.9%      31   209.4  1390.0
  UNIFORM TITLE        6   0.2%       4   66.7%       2     1.5     0.7
  SERIES              27   1.0%       2    7.4%       4    20.2    40.2

  By number of indexes:
  Multiple             2   0.1%       0    0.0%  11,063 11062.5 13440.0
  Single           2,617  99.9%     499   19.1%      21   132.4   567.1


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                 9.0%
  BRIEF                                                 71.6%
  LONG                                                   9.7%
  MARC                                                   4.3%
  FIELDS                                                 2.5%
  TAG                                                    1.4%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        1.5%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                8.7%

Ten most frequent errors:
  1. First word of command is invalid                   28.1%
  2. NS command - no next screen                        27.4%
  3. FIND command with invalid index name               12.6%
  4. DISPLAY command contains invalid word               3.5%
  5. KW search in database w/o KW index                  3.0%
  6. Search term missing from search command             2.8%
  7. PS command - no previous screen                     2.0%
  8. DISPLAY command - no FIND results                   1.7%
  9. Valid command at an inappropriate time              1.6%
 10. Index invalid in current database                   1.3%
 11. All others                                         16.0%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              26.5%
  2. FIND                                               13.8%
  3. INDEXES                                             6.8%
  4. COMMAND WORDS                                       6.2%
  5. Unrecognized term                                   5.4%
  6. PASSWORDS                                           3.6%
  7. DISPLAY                                             2.5%
  8. DATABASES                                           2.4%
  9. LOCATE (PE DB)                                      2.1%
 10. CATALOG                                             1.7%
 11. All others                                         28.9%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 21.4%
  2. First word of command is invalid                   14.9%
  3. FIND command with invalid index name               11.8%
  4. DISPLAY command - middle of >1 screen               4.2%
  5. NS command - no next screen                         3.0%
  6. FIND command retrieves >1 book                      2.9%
  7. DISPLAY command-first of >1 screen                  2.7%
  8. KW search in database w/o KW index                  2.5%
  9. F/BR with index invalid in current DB               2.2%
 10. DISPLAY command-complete in one screen              2.2%
 11. All others                                         32.1%

Ten most frequent SHOW requests:
  1. HISTORY                                            32.6%
  2. SEARCH                                             15.9%
  3. GLOSSARY                                            8.6%
  4. SYSTEM NEWS                                         6.4%
  5. TIME                                                5.5%
  6. SYSTEMS INFORMATION                                 5.2%
  7. SETTINGS                                            4.1%
  8. MAIL STATUS                                         2.2%
  9. DATABASE NEWS                                       1.5%
 10. LIBRARY NEWS                                        1.3%
 11. All others                                         16.6%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)