MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 04/01/00 through 04/30/00

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               7,577              14,061              21,638
Davis                 11,317               1,602              12,919
Irvine                 4,885                   0               4,885
Los Angeles            1,468               4,276               5,744
Riverside              3,643                 676               4,319
San Diego              2,250               1,253               3,503
San Francisco          1,712                   0               1,712
Santa Barbara          3,116               1,814               4,930
Santa Cruz             2,788               1,303               4,091
LBL                        0                 505                 505
LLL                        0                 422                 422
Other - UC               319               1,535               1,854
CSL                        0                 814                 814
CSU                      n/a                 930                 930
Other-Non UC             n/a              21,483              21,483
                       _______             ______              _____
                      39,075              50,674              89,749


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.            1,499            5,847                 47,098
     2-4  a.m.            1,052            5,301                 30,837
     4-6  a.m.              909            3,882                 29,618
     6-8  a.m.            2,166            6,801                 56,115
     8-10 a.m.            9,808           34,334                253,137
    10-12 a.m.           16,382           56,670                427,684
    12-2  p.m.           16,320           56,279                429,879
     2-4  p.m.           18,567           61,852                450,278
     4-6  p.m.           12,565           41,491                325,198
     6-8  p.m.            4,965           19,353                159,185
     8-10 p.m.            3,189            9,791                 80,187
    10-12 p.m.            2,327            7,744                 57,329
    __________       __________       __________      _________________
        Total:           89,749          309,345              2,346,545


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              21,567              43,679              65,246
Davis                 43,646               6,599              50,245
Irvine                15,869                   0              15,869
Los Angeles            4,300              11,550              15,850
Riverside             12,277               1,690              13,967
San Diego              6,206               2,390               8,596
San Francisco          2,998                   0               2,998
Santa Barbara         10,958               4,226              15,184
Santa Cruz            12,382               3,984              16,366
LBL                        0                 666                 666
LLL                        0               1,102               1,102
Other - UC               299               6,082               6,381
CSL                        0               2,493               2,493
CSU                      n/a               4,615               4,615
Other-Non UC             n/a              89,767              89,767
                       _______             ______              _____
                     130,502             178,843             309,345

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley             170,146             365,867             536,013
Davis                273,206              34,361             307,567
Irvine               108,006                   0             108,006
Los Angeles           31,765              96,472             128,237
Riverside            115,798              19,060             134,858
San Diego             38,208              24,749              62,957
San Francisco         22,382                   0              22,382
Santa Barbara         89,664              43,896             133,560
Santa Cruz            62,792              30,188              92,980
LBL                        0               6,059               6,059
LLL                        0               7,980               7,980
Other - UC             2,839              40,425              43,264
CSL                        0              12,590              12,590
CSU                      n/a              36,962              36,962
Other-Non UC             n/a             713,130             713,130
                       _______             ______              _____
                     914,806           1,431,739           2,346,545


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.6
  Standard deviation in seconds                              2.9

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              0.9


2.0 COMMAND mode statistics:
____________________________
Longest session recorded (minutes:seconds)              1037
Average number of searches completed per session         3.4
Retrievals per search - median                           2.0
Retrievals per search - average                         72.1
Retrievals per search - standard deviation             902.3
Percent of searches completed with 0 results            27.4%

Percent of searches entered that are long                4.2%
Percent of long searches completed
  (includes partial results)                            59.1%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                       299,094    35.7%
  DISPLAY (excluding automatic displays)     265,003    31.6%
  ACFIND                                          56     0.0%
  BROWSE                                       2,438     0.3%
  SELECT                                       1,710     0.2%
  HELP                                         9,730     1.2%
  EXPLAIN                                      8,874     1.1%
  SET/RESET                                   18,644     2.2%
  SHOW                                         2,465     0.3%
  AT                                          19,004     2.3%
  ADD ON (AND, OR, AND NOT)                   10,104     1.2%
  LOGON or LOGOFF                            148,264    17.7%
  COMMENT                                         11     0.0%
  SAVE                                         6,670     0.8%
  USE                                          6,591     0.8%
  OTHER                                       38,801     4.6%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   45,884  14.7%  11,007   24.0%      11    93.8   441.6
  AUTHOR          15,223   4.9%   3,554   23.3%      14   121.9   764.4
  CORPORATE AUTH   2,760   0.9%   1,079   39.1%      23   752.5  4529.3
  EXACT CA           108   0.0%      51   47.2%      23   440.6   974.1
  TITLE WORD      73,277  23.5%  22,305   30.4%       5    46.2   338.5
  EXACT TITLE     40,024  12.8%  11,942   29.8%       2    24.7   159.7
  TITLE -> TW      7,311   2.3%   1,761   24.1%      10    71.1   408.8
  TITLE -> XT      8,785   2.8%   4,055   46.2%       1     9.7    87.5
  SUBJECT         22,898   7.3%   8,852   38.7%      44   418.0  2627.1
  EXACT SUBJECT    1,225   0.4%     382   31.2%      63   497.1  2114.2
  PERIODICAL      57,549  18.4%  11,750   20.4%       5    98.7  1138.0
  EXACT PE        17,651   5.7%   2,978   16.9%       3    27.7   364.3
  RPE                 35   0.0%      12   34.3%       8    28.1    41.9
  XRP                  3   0.0%       0    0.0%       2     3.0     2.6
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           658   0.2%     131   19.9%      43   597.3  4141.5
  DATE             3,743   1.2%     965   25.8%       4    94.3  1034.0
  FORM             3,631   1.2%     840   23.1%      16   225.0  2389.3
  NUMBER*            822   0.3%     189   23.0%       6    83.3   682.5
  MUSIC*              46   0.0%      29   63.0%      17   324.6  1244.9
  SERIES           5,456   1.7%   1,795   32.9%       5    74.5   332.7
  UNIFORM TITLE       94   0.0%      36   38.3%       8   254.1   782.6
  Other indexes    5,195   1.7%   2,230   42.9%       1    30.0   452.0

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple        17,292   5.9%   4,700   27.2%       4    75.7   655.1
  Single         276,483  94.1%  76,299   27.6%       5   101.7  1092.3


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH      250  11.0%      76   30.4%       4    32.4    76.9
  CORPORATE AUTH      16   0.7%       8   50.0%       9   126.8   237.9
  EXACT CA             8   0.4%       1   12.5%       8    10.7     8.1
  SUBJECT          1,823  80.5%     449   24.6%      61   270.1  1943.5
  EXACT SUBJECT      160   7.1%      22   13.7%      43   143.2   259.5
  UNIFORM TITLE        1   0.0%       1    100%       0     0.0     0.0
  SERIES               7   0.3%       1   14.3%      35    37.5    40.1

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single           2,312   100%     564   24.4%      44   228.8  1726.8


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                 9.3%
  BRIEF                                                 71.3%
  LONG                                                   9.7%
  MARC                                                   3.8%
  FIELDS                                                 2.4%
  TAG                                                    1.7%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        1.7%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                8.9%

Ten most frequent errors:
  1. First word of command is invalid                   28.4%
  2. NS command - no next screen                        27.6%
  3. FIND command with invalid index name               12.6%
  4. DISPLAY command contains invalid word               3.9%
  5. KW search in database w/o KW index                  2.9%
  6. Search term missing from search command             2.6%
  7. PS command - no previous screen                     2.0%
  8. Valid command at an inappropriate time              1.7%
  9. DISPLAY command - no FIND results                   1.6%
 10. Index invalid in current database                   1.3%
 11. All others                                         15.3%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              25.0%
  2. FIND                                               15.0%
  3. INDEXES                                             7.8%
  4. COMMAND WORDS                                       6.4%
  5. Unrecognized term                                   5.1%
  6. PASSWORDS                                           3.3%
  7. DATABASES                                           2.8%
  8. DISPLAY                                             2.5%
  9. ADD-ON SEARCH                                       1.7%
 10. CATALOG                                             1.7%
 11. All others                                         28.8%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 20.2%
  2. First word of command is invalid                   15.7%
  3. FIND command with invalid index name               12.4%
  4. DISPLAY command - middle of >1 screen               4.3%
  5. NS command - no next screen                         3.0%
  6. DISPLAY command-first of >1 screen                  2.9%
  7. FIND command retrieves >1 book                      2.9%
  8. DISPLAY command-complete in one screen              2.4%
  9. KW search in database w/o KW index                  2.4%
 10. Help requested from SET DB command                  2.3%
 11. All others                                         31.4%

Ten most frequent SHOW requests:
  1. HISTORY                                            33.0%
  2. SEARCH                                             15.7%
  3. GLOSSARY                                            9.7%
  4. TIME                                                9.1%
  5. MAIL STATUS                                         4.9%
  6. SYSTEM NEWS                                         3.4%
  7. SETTINGS                                            3.3%
  8. LAUC NEWS                                           2.3%
  9. DATABASE NEWS                                       1.9%
 10. SYSTEMS INFORMATION                                 1.4%
 11. All others                                         15.4%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)