MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 05/01/00 through 05/31/00

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               3,671               9,061              12,732
Davis                 10,058               1,504              11,562
Irvine                 4,521                   0               4,521
Los Angeles            1,074               3,860               4,934
Riverside              3,302                 602               3,904
San Diego              2,055               1,062               3,117
San Francisco          1,528                   0               1,528
Santa Barbara          2,739               1,646               4,385
Santa Cruz             2,984               1,361               4,345
LBL                        0                 418                 418
LLL                        0                 363                 363
Other - UC               148                 816                 964
CSL                        0                 594                 594
CSU                      n/a                 566                 566
Other-Non UC             n/a              19,128              19,128
                       _______             ______              _____
                      32,080              40,981              73,061


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.            1,304            5,372                 37,017
     2-4  a.m.              918            3,996                 31,601
     4-6  a.m.              869            3,700                 27,776
     6-8  a.m.            1,950            7,176                 54,259
     8-10 a.m.            7,978           28,879                218,845
    10-12 a.m.           13,171           43,826                330,834
    12-2  p.m.           12,969           41,940                314,932
     2-4  p.m.           15,018           49,635                359,898
     4-6  p.m.            9,873           32,255                249,127
     6-8  p.m.            4,117           16,994                135,951
     8-10 p.m.            2,898            8,612                 64,929
    10-12 p.m.            1,996            6,000                 50,397
    __________       __________       __________      _________________
        Total:           73,061          248,385              1,875,566


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               9,944              27,427              37,371
Davis                 33,229               5,633              38,862
Irvine                13,582                   0              13,582
Los Angeles            3,131              11,121              14,252
Riverside             12,184               1,355              13,539
San Diego              5,527               1,842               7,369
San Francisco          2,929                   0               2,929
Santa Barbara          9,381               3,852              13,233
Santa Cruz            10,907               4,924              15,831
LBL                        0                 731                 731
LLL                        0               1,019               1,019
Other - UC               170               4,377               4,547
CSL                        0               1,320               1,320
CSU                      n/a               2,145               2,145
Other-Non UC             n/a              81,655              81,655
                       _______             ______              _____
                     100,984             147,401             248,385

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              77,810             215,914             293,724
Davis                249,312              28,484             277,796
Irvine                96,174                   0              96,174
Los Angeles           20,801              99,747             120,548
Riverside             82,945              17,740             100,685
San Diego             40,190              24,255              64,445
San Francisco         20,215                   0              20,215
Santa Barbara         77,161              40,134             117,295
Santa Cruz            53,128              26,707              79,835
LBL                        0               6,062               6,062
LLL                        0               7,295               7,295
Other - UC             1,668              20,433              22,101
CSL                        0              10,159              10,159
CSU                      n/a              19,276              19,276
Other-Non UC             n/a             639,956             639,956
                       _______             ______              _____
                     719,404           1,156,162           1,875,566


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.7
  Standard deviation in seconds                              5.3

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              0.9


2.0 COMMAND mode statistics:
____________________________
Longest session recorded (minutes:seconds)              1108
Average number of searches completed per session         3.3
Retrievals per search - median                           2.0
Retrievals per search - average                         75.7
Retrievals per search - standard deviation            1406.6
Percent of searches completed with 0 results            27.3%

Percent of searches entered that are long                4.1%
Percent of long searches completed
  (includes partial results)                            57.4%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                       239,511    36.1%
  DISPLAY (excluding automatic displays)     207,805    31.3%
  ACFIND                                          85     0.0%
  BROWSE                                       1,266     0.2%
  SELECT                                       1,092     0.2%
  HELP                                         6,802     1.0%
  EXPLAIN                                      6,473     1.0%
  SET/RESET                                   15,382     2.3%
  SHOW                                         1,380     0.2%
  AT                                          13,246     2.0%
  ADD ON (AND, OR, AND NOT)                    8,697     1.3%
  LOGON or LOGOFF                            120,311    18.1%
  COMMENT                                          7     0.0%
  SAVE                                         4,691     0.7%
  USE                                          5,386     0.8%
  OTHER                                       30,990     4.7%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   36,724  14.7%   8,545   23.3%      11   114.6  2636.0
  AUTHOR          12,747   5.1%   3,144   24.7%      14   117.4   397.2
  CORPORATE AUTH   2,219   0.9%     823   37.1%      22   507.0  3367.6
  EXACT CA            66   0.0%      21   31.8%      44   611.6  1282.7
  TITLE WORD      60,576  24.3%  18,644   30.8%       4    45.6   327.3
  EXACT TITLE     36,218  14.5%  10,207   28.2%       2    24.8   246.9
  TITLE -> TW      5,338   2.1%   1,426   26.7%       9    67.0   498.8
  TITLE -> XT      6,458   2.6%   2,968   46.0%       1    13.9   132.3
  SUBJECT         17,652   7.1%   7,079   40.1%      51   489.4  3270.5
  EXACT SUBJECT    1,034   0.4%     336   32.5%      65   587.2  2572.9
  PERIODICAL      42,490  17.0%   8,744   20.6%       5    96.7  1131.9
  EXACT PE        12,859   5.2%   1,960   15.2%       3    24.8   271.0
  RPE                 15   0.0%       1    6.7%       7    22.4    29.0
  XRP                  4   0.0%       1   25.0%       7     6.0     4.6
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           454   0.2%      99   21.8%      69   405.8  1697.7
  DATE             3,768   1.5%     868   23.0%       4   109.2  1452.7
  FORM             2,153   0.9%     524   24.3%      19   365.3  6187.8
  NUMBER*            354   0.1%     108   30.5%       2    53.5   301.3
  MUSIC*              50   0.0%      32   64.0%       9   149.7   491.3
  SERIES           4,453   1.8%   1,492   33.5%       4    77.1   539.7
  UNIFORM TITLE       90   0.0%      32   35.6%      66   155.5   426.1
  Other indexes    3,526   1.4%   1,588   45.0%       1    41.8   725.8

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple        13,427   5.7%   3,775   28.1%       4    68.0   719.1
  Single         221,712  94.3%  60,931   27.5%       5   106.6  1665.5


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH      175  14.9%      27   15.4%       6    58.2   143.5
  CORPORATE AUTH       8   0.7%       2   25.0%       6    30.5    42.2
  EXACT CA             1   0.1%       0    0.0%      17    17.0     0.0
  SUBJECT            834  71.2%     183   21.9%      54   421.6  4060.4
  EXACT SUBJECT      137  11.7%      23   16.8%      23    81.1   143.5
  UNIFORM TITLE        2   0.2%       1   50.0%       1     1.0     0.0
  SERIES              14   1.2%       4   28.6%       5    48.5    71.5

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single           1,211   100%     246   20.3%      29   304.7  3339.3


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                 9.8%
  BRIEF                                                 70.4%
  LONG                                                  10.0%
  MARC                                                   3.3%
  FIELDS                                                 2.6%
  TAG                                                    1.9%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.0%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                8.4%

Ten most frequent errors:
  1. NS command - no next screen                        29.3%
  2. First word of command is invalid                   26.8%
  3. FIND command with invalid index name               12.7%
  4. DISPLAY command contains invalid word               3.8%
  5. KW search in database w/o KW index                  3.2%
  6. Search term missing from search command             2.6%
  7. PS command - no previous screen                     2.0%
  8. DISPLAY command - no FIND results                   1.8%
  9. Valid command at an inappropriate time              1.6%
 10. Index invalid in current database                   1.3%
 11. All others                                         14.9%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              30.4%
  2. FIND                                               13.2%
  3. INDEXES                                             6.8%
  4. COMMAND WORDS                                       5.8%
  5. Unrecognized term                                   5.5%
  6. PASSWORDS                                           3.4%
  7. DATABASES                                           2.3%
  8. DISPLAY                                             2.1%
  9. CATALOG                                             1.9%
 10. LOCATE (PE DB)                                      1.7%
 11. All others                                         26.8%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 22.6%
  2. First word of command is invalid                   14.4%
  3. FIND command with invalid index name               12.3%
  4. DISPLAY command - middle of >1 screen               4.1%
  5. FIND command retrieves >1 book                      3.3%
  6. DISPLAY command-first of >1 screen                  3.0%
  7. NS command - no next screen                         2.8%
  8. KW search in database w/o KW index                  2.7%
  9. DISPLAY command-complete in one screen              2.4%
 10. F/BR with index invalid in current DB               2.2%
 11. All others                                         30.2%

Ten most frequent SHOW requests:
  1. HISTORY                                            41.4%
  2. SEARCH                                             13.4%
  3. GLOSSARY                                           12.3%
  4. MAIL STATUS                                         4.4%
  5. SETTINGS                                            4.2%
  6. DATABASE NEWS                                       2.4%
  7. SYSTEM NEWS                                         2.1%
  8. DATABASES                                           1.5%
  9. SYSTEMS INFORMATION                                 1.3%
 10. MAIL SETTINGS                                       1.1%
 11. All others                                         15.8%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)