MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 06/01/00 through 06/30/00

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               3,897              10,632              14,529
Davis                  9,124               1,658              10,782
Irvine                 3,743                   0               3,743
Los Angeles            1,323               3,546               4,869
Riverside              3,133                 678               3,811
San Diego              2,196               1,026               3,222
San Francisco          1,628                   0               1,628
Santa Barbara          2,290               1,664               3,954
Santa Cruz             1,821                 938               2,759
LBL                        0                 573                 573
LLL                        0                 434                 434
Other - UC               192                 765                 957
CSL                        0                 772                 772
CSU                      n/a                 605                 605
Other-Non UC             n/a              21,205              21,205
                       _______             ______              _____
                      29,347              44,496              73,843


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.            1,382            4,516                 44,799
     2-4  a.m.            1,039            4,279                 37,328
     4-6  a.m.              953            3,640                 28,972
     6-8  a.m.            2,135            6,051                 49,579
     8-10 a.m.            8,842           29,766                216,383
    10-12 a.m.           14,310           48,861                351,837
    12-2  p.m.           13,061           42,811                348,262
     2-4  p.m.           15,437           50,196                388,509
     4-6  p.m.            9,825           32,804                257,507
     6-8  p.m.            3,113           10,915                 85,631
     8-10 p.m.            2,041            6,092                 61,331
    10-12 p.m.            1,705            4,945                 45,451
    __________       __________       __________      _________________
        Total:           73,843          244,876              1,915,589


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              11,826              32,949              44,775
Davis                 30,593               6,272              36,865
Irvine                12,583                   0              12,583
Los Angeles            3,472               9,271              12,743
Riverside             10,987               1,216              12,203
San Diego              6,061               2,484               8,545
San Francisco          2,955                   0               2,955
Santa Barbara          7,922               4,122              12,044
Santa Cruz             6,820               3,003               9,823
LBL                        0               1,284               1,284
LLL                        0               1,291               1,291
Other - UC               146               2,227               2,373
CSL                        0               2,492               2,492
CSU                      n/a               2,558               2,558
Other-Non UC             n/a              82,342              82,342
                       _______             ______              _____
                      93,365             151,511             244,876

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley             103,387             272,048             375,435
Davis                207,594              30,804             238,398
Irvine                92,618                   0              92,618
Los Angeles           23,846              76,364             100,210
Riverside             75,850              11,436              87,286
San Diego             34,320              20,274              54,594
San Francisco         25,291                   0              25,291
Santa Barbara         79,658              36,317             115,975
Santa Cruz            55,312              22,230              77,542
LBL                        0              15,779              15,779
LLL                        0               9,863               9,863
Other - UC             1,486              19,383              20,869
CSL                        0              14,188              14,188
CSU                      n/a              22,796              22,796
Other-Non UC             n/a             664,745             664,745
                       _______             ______              _____
                     699,362           1,216,227           1,915,589


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.7
  Standard deviation in seconds                              3.4

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              1.0


2.0 COMMAND mode statistics:
____________________________
Longest session recorded (minutes:seconds)            947:58
Average number of searches completed per session         3.3
Retrievals per search - median                           2.0
Retrievals per search - average                         73.4
Retrievals per search - standard deviation            1172.5
Percent of searches completed with 0 results            27.1%

Percent of searches entered that are long                3.9%
Percent of long searches completed
  (includes partial results)                            59.1%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                       237,114    35.6%
  DISPLAY (excluding automatic displays)     213,999    32.1%
  ACFIND                                          42     0.0%
  BROWSE                                       1,396     0.2%
  SELECT                                         898     0.1%
  HELP                                         5,593     0.8%
  EXPLAIN                                      6,027     0.9%
  SET/RESET                                   16,415     2.5%
  SHOW                                         1,492     0.2%
  AT                                          12,832     1.9%
  ADD ON (AND, OR, AND NOT)                    7,627     1.1%
  LOGON or LOGOFF                            120,811    18.1%
  COMMENT                                          5     0.0%
  SAVE                                         5,661     0.8%
  USE                                          5,593     0.8%
  OTHER                                       30,705     4.6%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   35,023  14.2%   8,365   23.9%      11    90.2   497.3
  AUTHOR          12,794   5.2%   3,179   24.8%      13   116.3   565.7
  CORPORATE AUTH   2,629   1.1%     918   34.9%      25   678.0  4565.7
  EXACT CA           124   0.1%      42   33.9%     107   504.9  1033.0
  TITLE WORD      59,899  24.3%  18,690   31.2%       4    47.9   833.7
  EXACT TITLE     34,122  13.8%   9,997   29.3%       2    24.0   266.7
  TITLE -> TW      6,422   2.6%   1,695   26.4%       8    51.8   184.9
  TITLE -> XT      6,832   2.8%   3,167   46.4%       1     9.9    83.8
  SUBJECT         13,518   5.5%   5,038   37.3%      47   484.1  3560.9
  EXACT SUBJECT      747   0.3%     210   28.1%      79   548.1  1940.3
  PERIODICAL      45,829  18.6%   9,305   20.3%       5   113.3  1733.8
  EXACT PE        13,555   5.5%   2,001   14.8%       3    23.0   223.2
  RPE                 17   0.0%       7   41.2%      10     8.1     4.6
  XRP                  1   0.0%       0    0.0%       5     5.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           602   0.2%     130   21.6%      40   641.5  4203.1
  DATE             3,633   1.5%     850   23.4%       3    81.8  1478.6
  FORM             2,540   1.0%     608   23.9%      13   230.1  2813.7
  NUMBER*            251   0.1%      68   27.1%       2   179.1   819.8
  MUSIC*              55   0.0%      37   67.3%       9   152.1   319.5
  SERIES           4,793   1.9%   1,556   32.5%       3    67.5   321.1
  UNIFORM TITLE       59   0.0%      21   35.6%      49   763.5  1322.7
  Other indexes    3,309   1.3%   1,316   39.8%       1    88.5  1126.4

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple        12,888   5.5%   3,592   27.9%       4    66.7   730.3
  Single         220,223  94.5%  59,861   27.2%       5   103.0  1415.2


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH      175  13.4%      31   17.7%       3    20.7    54.0
  CORPORATE AUTH      52   4.0%       6   11.5%      13    14.1    24.4
  EXACT CA             2   0.2%       0    0.0%      49    48.5    67.2
  SUBJECT            999  76.6%     236   23.6%      49   260.1  2244.6
  EXACT SUBJECT       70   5.4%       8   11.4%      85   199.0   399.0
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               7   0.5%       3   42.9%      92    88.8    73.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single           1,345   100%     289   21.5%      29   204.9  1912.7


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                 9.8%
  BRIEF                                                 68.7%
  LONG                                                  10.4%
  MARC                                                   3.4%
  FIELDS                                                 2.7%
  TAG                                                    2.5%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.5%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                8.0%

Ten most frequent errors:
  1. NS command - no next screen                        30.4%
  2. First word of command is invalid                   27.1%
  3. FIND command with invalid index name               12.1%
  4. DISPLAY command contains invalid word               4.1%
  5. KW search in database w/o KW index                  2.6%
  6. Search term missing from search command             2.5%
  7. PS command - no previous screen                     2.1%
  8. Valid command at an inappropriate time              1.6%
  9. DISPLAY command - no FIND results                   1.5%
 10. Index invalid in current database                   1.3%
 11. All others                                         14.8%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              26.7%
  2. FIND                                               13.5%
  3. INDEXES                                             6.9%
  4. COMMAND WORDS                                       6.0%
  5. Unrecognized term                                   5.5%
  6. PASSWORDS                                           3.6%
  7. DATABASES                                           3.0%
  8. DISPLAY                                             2.3%
  9. LOCATE (PE DB)                                      2.0%
 10. CATALOG                                             1.6%
 11. All others                                         28.8%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 23.2%
  2. First word of command is invalid                   13.6%
  3. FIND command with invalid index name               12.1%
  4. DISPLAY command - middle of >1 screen               3.6%
  5. FIND command retrieves >1 book                      2.9%
  6. DISPLAY command-first of >1 screen                  2.8%
  7. NS command - no next screen                         2.7%
  8. DISPLAY command-complete in one screen              2.4%
  9. KW search in database w/o KW index                  2.3%
 10. F/BR with index invalid in current DB               2.3%
 11. All others                                         32.0%

Ten most frequent SHOW requests:
  1. HISTORY                                            44.9%
  2. GLOSSARY                                           11.3%
  3. SEARCH                                              9.8%
  4. SETTINGS                                            3.7%
  5. MAIL STATUS                                         3.2%
  6. LAUC NEWS                                           2.9%
  7. DATABASE NEWS                                       2.0%
  8. SYSTEM NEWS                                         1.7%
  9. DATABASES                                           1.5%
 10. NEWS                                                1.3%
 11. All others                                         17.7%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)