MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 07/01/00 through 07/31/00

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               3,957              10,062              14,019
Davis                  7,730               1,476               9,206
Irvine                 3,598                   0               3,598
Los Angeles              999               3,492               4,491
Riverside              2,164                 601               2,765
San Diego              2,150               1,055               3,205
San Francisco          1,618                   0               1,618
Santa Barbara          2,122               1,875               3,997
Santa Cruz             1,446                 802               2,248
LBL                        0                 467                 467
LLL                        0                 394                 394
Other - UC               178                 775                 953
CSL                        0                 708                 708
CSU                      n/a                 471                 471
Other-Non UC             n/a              19,152              19,152
                       _______             ______              _____
                      25,962              41,330              67,292


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.            1,208            3,764                 38,544
     2-4  a.m.              836            3,364                 29,375
     4-6  a.m.              730            3,022                 25,218
     6-8  a.m.            1,844            5,350                 39,604
     8-10 a.m.            8,012           26,999                208,725
    10-12 a.m.           12,998           44,666                329,097
    12-2  p.m.           12,292           40,667                319,600
     2-4  p.m.           14,614           46,808                349,644
     4-6  p.m.            8,680           29,012                228,104
     6-8  p.m.            2,781            8,706                 67,041
     8-10 p.m.            1,801            4,534                 37,734
    10-12 p.m.            1,496            4,509                 53,572
    __________       __________       __________      _________________
        Total:           67,292          221,401              1,726,258


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              11,178              30,027              41,205
Davis                 27,080               4,977              32,057
Irvine                11,409                   0              11,409
Los Angeles            2,162               9,264              11,426
Riverside              7,711               1,184               8,895
San Diego              8,383               1,858              10,241
San Francisco          2,835                   0               2,835
Santa Barbara          7,427               4,306              11,733
Santa Cruz             7,143               2,097               9,240
LBL                        0                 837                 837
LLL                        0                 964                 964
Other - UC               123               3,014               3,137
CSL                        0               1,882               1,882
CSU                      n/a               1,893               1,893
Other-Non UC             n/a              73,647              73,647
                       _______             ______              _____
                      85,451             135,950             221,401

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              94,608             267,629             362,237
Davis                185,979              26,491             212,470
Irvine                82,221                   0              82,221
Los Angeles           15,058              82,679              97,737
Riverside             54,111              10,399              64,510
San Diego             35,267              19,819              55,086
San Francisco         22,710                   0              22,710
Santa Barbara         61,833              35,393              97,226
Santa Cruz            31,718              18,488              50,206
LBL                        0               8,139               8,139
LLL                        0               8,865               8,865
Other - UC             1,528              23,095              24,623
CSL                        0               8,725               8,725
CSU                      n/a              16,670              16,670
Other-Non UC             n/a             614,833             614,833
                       _______             ______              _____
                     585,033           1,141,225           1,726,258


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.8
  Standard deviation in seconds                              5.7

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              1.6


2.0 COMMAND mode statistics:
____________________________
Longest session recorded (minutes:seconds)              1037
Average number of searches completed per session         3.2
Retrievals per search - median                           2.0
Retrievals per search - average                         95.7
Retrievals per search - standard deviation            3042.0
Percent of searches completed with 0 results            27.0%

Percent of searches entered that are long                3.9%
Percent of long searches completed
  (includes partial results)                            58.6%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                       214,825    35.3%
  DISPLAY (excluding automatic displays)     196,614    32.3%
  ACFIND                                          42     0.0%
  BROWSE                                       1,377     0.2%
  SELECT                                         909     0.1%
  HELP                                         5,209     0.9%
  EXPLAIN                                      5,559     0.9%
  SET/RESET                                   14,299     2.4%
  SHOW                                         1,558     0.3%
  AT                                          11,603     1.9%
  ADD ON (AND, OR, AND NOT)                    6,468     1.1%
  LOGON or LOGOFF                            111,079    18.3%
  COMMENT                                         10     0.0%
  SAVE                                         4,641     0.8%
  USE                                          5,520     0.9%
  OTHER                                       28,496     4.7%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   33,457  15.0%   7,875   23.5%      11    84.5   367.5
  AUTHOR          11,375   5.1%   2,698   23.7%      11    99.4   372.2
  CORPORATE AUTH   2,326   1.0%     908   39.0%      20   680.6  5423.0
  EXACT CA            97   0.0%      35   36.1%      74   433.9  1042.0
  TITLE WORD      54,869  24.6%  17,102   31.2%       4    45.1   413.9
  EXACT TITLE     32,145  14.4%   9,424   29.3%       2    22.4   148.4
  TITLE -> TW      5,454   2.4%   1,408   25.8%       9    83.2  1738.5
  TITLE -> XT      6,552   2.9%   3,208   49.0%       1    11.5   116.0
  SUBJECT         10,861   4.9%   4,130   38.0%      53   901.7 10737.9
  EXACT SUBJECT      525   0.2%     147   28.0%      54   507.7  1419.6
  PERIODICAL      38,793  17.4%   7,638   19.7%       5   103.7  1605.8
  EXACT PE        13,604   6.1%   1,818   13.4%       3    28.3   313.8
  RPE                 26   0.0%       7   26.9%       5    10.3    11.6
  XRP                 19   0.0%       2   10.5%       3     5.5     5.8
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           521   0.2%     124   23.8%      42  1591.1  8912.8
  DATE             2,903   1.3%     770   26.5%       4    81.9   923.6
  FORM             1,954   0.9%     477   24.4%      14   162.9  1504.9
  NUMBER*            130   0.1%      46   35.4%       2   789.1  4955.8
  MUSIC*              45   0.0%      15   33.3%      61   161.5   230.5
  SERIES           4,667   2.1%   1,471   31.5%       3    61.0   322.8
  UNIFORM TITLE       38   0.0%      16   42.1%     135  1324.4  1575.9
  Other indexes    2,727   1.2%   1,215   44.6%       1    64.1   917.6

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple        11,373   5.4%   3,288   28.9%       3    65.8   840.8
  Single         199,784  94.6%  53,790   26.9%       5   114.9  2562.8


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH      156  12.2%      44   28.2%       3    27.6    59.0
  CORPORATE AUTH      10   0.8%       3   30.0%      44    84.6   132.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT          1,017  79.8%     214   21.0%      37   117.2   211.1
  EXACT SUBJECT       75   5.9%      16   21.3%      27    71.7   106.7
  UNIFORM TITLE        6   0.5%       4   66.7%       9     8.5     9.2
  SERIES              11   0.9%       6   54.5%       2     2.4     1.7

  By number of indexes:
  Multiple             2   0.2%       0    0.0%     114   113.5   112.4
  Single           1,319  99.8%     291   22.1%      28   101.4   193.9


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.4%
  BRIEF                                                 68.2%
  LONG                                                  10.6%
  MARC                                                   3.6%
  FIELDS                                                 1.9%
  TAG                                                    2.6%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.6%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                8.0%

Ten most frequent errors:
  1. NS command - no next screen                        30.3%
  2. First word of command is invalid                   26.5%
  3. FIND command with invalid index name               11.8%
  4. DISPLAY command contains invalid word               4.1%
  5. Search term missing from search command             2.6%
  6. KW search in database w/o KW index                  2.3%
  7. PS command - no previous screen                     1.9%
  8. DISPLAY command - no FIND results                   1.6%
  9. Valid command at an inappropriate time              1.6%
 10. Command contains escape or arrow key                1.2%
 11. All others                                         16.0%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              25.0%
  2. FIND                                               14.1%
  3. INDEXES                                             7.5%
  4. COMMAND WORDS                                       5.6%
  5. Unrecognized term                                   4.6%
  6. PASSWORDS                                           3.5%
  7. DATABASES                                           3.0%
  8. DISPLAY                                             2.4%
  9. LOCATE (PE DB)                                      1.8%
 10. SRLF                                                1.6%
 11. All others                                         30.8%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 22.4%
  2. First word of command is invalid                   13.6%
  3. FIND command with invalid index name               11.7%
  4. DISPLAY command - middle of >1 screen               4.2%
  5. NS command - no next screen                         2.9%
  6. DISPLAY command-first of >1 screen                  2.6%
  7. F/BR with index invalid in current DB               2.6%
  8. FIND command retrieves >1 book                      2.6%
  9. DISPLAY command - last of >1 screen                 2.1%
 10. DISPLAY command-complete in one screen              2.0%
 11. All others                                         33.2%

Ten most frequent SHOW requests:
  1. HISTORY                                            41.9%
  2. SEARCH                                             10.3%
  3. GLOSSARY                                            8.0%
  4. SYSTEM NEWS                                         6.1%
  5. SETTINGS                                            4.1%
  6. MAIL STATUS                                         4.0%
  7. DATABASE NEWS                                       2.3%
  8. SYSTEM2 NEWS                                        2.1%
  9. LAUC NEWS                                           1.1%
 10. NEWS                                                1.1%
 11. All others                                         19.0%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)