MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 08/01/00 through 08/31/00

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               3,771              10,480              14,251
Davis                  8,714               1,557              10,271
Irvine                 3,800                   0               3,800
Los Angeles              948               3,514               4,462
Riverside              2,784                 504               3,288
San Diego              2,452               1,094               3,546
San Francisco          1,844                   0               1,844
Santa Barbara          1,933               1,509               3,442
Santa Cruz             1,873                 909               2,782
LBL                        0                 557                 557
LLL                        0                 478                 478
Other - UC               264                 783               1,047
CSL                        0                 721                 721
CSU                      n/a                 688                 688
Other-Non UC             n/a              19,976              19,976
                       _______             ______              _____
                      28,383              42,770              71,153


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.            1,124            3,834                 39,163
     2-4  a.m.              754            3,268                 31,706
     4-6  a.m.              749            2,607                 21,404
     6-8  a.m.            1,995            6,307                 50,283
     8-10 a.m.            8,984           28,704                217,675
    10-12 a.m.           13,933           48,712                342,237
    12-2  p.m.           13,168           45,160                325,094
     2-4  p.m.           15,206           51,484                379,326
     4-6  p.m.            9,345           32,821                242,767
     6-8  p.m.            2,735            8,775                 71,443
     8-10 p.m.            1,773            5,574                 41,882
    10-12 p.m.            1,387            4,559                 42,254
    __________       __________       __________      _________________
        Total:           71,153          241,805              1,805,234


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              11,485              32,150              43,635
Davis                 34,262               6,192              40,454
Irvine                11,323                   0              11,323
Los Angeles            2,020              10,024              12,044
Riverside             10,459               1,245              11,704
San Diego              9,966               2,227              12,193
San Francisco          3,329                   0               3,329
Santa Barbara          6,322               3,875              10,197
Santa Cruz             9,097               2,425              11,522
LBL                        0                 971                 971
LLL                        0               1,040               1,040
Other - UC               189               2,467               2,656
CSL                        0               2,173               2,173
CSU                      n/a               2,187               2,187
Other-Non UC             n/a              76,377              76,377
                       _______             ______              _____
                      98,452             143,353             241,805

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              93,712             243,124             336,836
Davis                208,688              29,136             237,824
Irvine                85,246                   0              85,246
Los Angeles           14,736              82,734              97,470
Riverside             81,071              12,555              93,626
San Diego             43,274              19,915              63,189
San Francisco         29,573                   0              29,573
Santa Barbara         52,603              31,594              84,197
Santa Cruz            48,060              21,741              69,801
LBL                        0              11,081              11,081
LLL                        0               7,326               7,326
Other - UC             1,066              19,998              21,064
CSL                        0               9,055               9,055
CSU                      n/a              20,723              20,723
Other-Non UC             n/a             638,223             638,223
                       _______             ______              _____
                     658,029           1,147,205           1,805,234


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.5
  Standard deviation in seconds                              2.5

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.7


2.0 COMMAND mode statistics:
____________________________
Longest session recorded (minutes:seconds)              1370
Average number of searches completed per session         3.3
Retrievals per search - median                           2.0
Retrievals per search - average                         97.8
Retrievals per search - standard deviation            3479.0
Percent of searches completed with 0 results            27.0%

Percent of searches entered that are long                3.8%
Percent of long searches completed
  (includes partial results)                            60.9%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                       234,214    35.8%
  DISPLAY (excluding automatic displays)     212,714    32.5%
  ACFIND                                          68     0.0%
  BROWSE                                       1,178     0.2%
  SELECT                                         802     0.1%
  HELP                                         4,586     0.7%
  EXPLAIN                                      5,264     0.8%
  SET/RESET                                   15,919     2.4%
  SHOW                                         1,434     0.2%
  AT                                          15,152     2.3%
  ADD ON (AND, OR, AND NOT)                    7,464     1.1%
  LOGON or LOGOFF                            117,165    17.9%
  COMMENT                                          1     0.0%
  SAVE                                         4,062     0.6%
  USE                                          5,370     0.8%
  OTHER                                       29,289     4.5%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   36,172  14.8%   8,683   24.0%      11    84.5   422.1
  AUTHOR          12,273   5.0%   2,950   24.0%      12    96.8   391.6
  CORPORATE AUTH   2,432   1.0%     897   36.9%      19   779.8  6385.9
  EXACT CA            92   0.0%      28   30.4%     124  1088.8  2637.9
  TITLE WORD      60,987  24.9%  18,422   30.2%       4    43.1   428.1
  EXACT TITLE     31,779  13.0%   9,767   30.7%       2    25.8   171.7
  TITLE -> TW      6,042   2.5%   1,598   26.4%       9    58.0   206.7
  TITLE -> XT      7,216   2.9%   3,544   49.1%       1    11.6    89.7
  SUBJECT         11,079   4.5%   3,933   35.5%      50   857.5 10636.4
  EXACT SUBJECT      666   0.3%     156   23.4%      59   377.9   930.7
  PERIODICAL      45,170  18.5%   9,194   20.4%       5    86.8  1155.5
  EXACT PE        14,763   6.0%   2,150   14.6%       2    20.7   206.2
  RPE                 18   0.0%       2   11.1%       6     9.0    12.0
  XRP                 11   0.0%       1    9.1%       4     7.4     8.4
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           573   0.2%     124   21.6%      20   180.4   718.7
  DATE             3,720   1.5%     912   24.5%       5   107.8   949.7
  FORM             2,927   1.2%     670   22.9%      12   278.5  3109.1
  NUMBER*            302   0.1%      94   31.1%       2    27.6   205.2
  MUSIC*              61   0.0%      30   49.2%      13   301.3   867.3
  SERIES           5,374   2.2%   1,785   33.2%       3    63.3   629.6
  UNIFORM TITLE       44   0.0%      23   52.3%      52  1469.0  3758.0
  Other indexes    3,030   1.2%   1,367   45.1%       1    69.8  1024.0

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple        12,991   5.6%   3,654   28.1%       4    91.8   946.5
  Single         217,677  94.4%  58,789   27.0%       5   103.5  2444.6


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH      369  33.9%     107   29.0%       4    34.1    88.5
  CORPORATE AUTH       7   0.6%       1   14.3%     229   242.7   228.6
  EXACT CA             3   0.3%       0    0.0%       5     6.7     2.9
  SUBJECT            621  57.1%     121   19.5%      44   158.0   535.2
  EXACT SUBJECT       62   5.7%       6    9.7%      26   264.1   797.1
  UNIFORM TITLE        2   0.2%       1   50.0%       6     6.0     0.0
  SERIES              23   2.1%       7   30.4%      16    40.1    58.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single           1,125   100%     248   22.0%      20   121.5   459.3


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.0%
  BRIEF                                                 68.5%
  LONG                                                  10.3%
  MARC                                                   3.3%
  FIELDS                                                 3.1%
  TAG                                                    2.4%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.4%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.8%

Ten most frequent errors:
  1. NS command - no next screen                        30.5%
  2. First word of command is invalid                   24.5%
  3. FIND command with invalid index name               11.2%
  4. DISPLAY command contains invalid word               4.2%
  5. Max. # of ports to a Z39 db are in use              2.7%
  6. Search term missing from search command             2.3%
  7. KW search in database w/o KW index                  2.1%
  8. PS command - no previous screen                     1.9%
  9. DISPLAY command - no FIND results                   1.6%
 10. Valid command at an inappropriate time              1.6%
 11. All others                                         17.4%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              23.4%
  2. FIND                                               14.2%
  3. INDEXES                                             7.6%
  4. COMMAND WORDS                                       5.5%
  5. Unrecognized term                                   5.3%
  6. PASSWORDS                                           3.3%
  7. DATABASES                                           3.1%
  8. DISPLAY                                             2.7%
  9. LOCATE (PE DB)                                      1.9%
 10. ADD-ON SEARCH                                       1.5%
 11. All others                                         31.5%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 22.3%
  2. First word of command is invalid                   13.2%
  3. FIND command with invalid index name               11.3%
  4. DISPLAY command - middle of >1 screen               4.2%
  5. FIND command retrieves >1 book                      3.4%
  6. NS command - no next screen                         3.2%
  7. DISPLAY command-first of >1 screen                  3.2%
  8. F/BR with index invalid in current DB               2.4%
  9. DISPLAY command - last of >1 screen                 2.2%
 10. Help requested from SET DB command                  1.9%
 11. All others                                         32.5%

Ten most frequent SHOW requests:
  1. HISTORY                                            40.3%
  2. SEARCH                                             12.3%
  3. GLOSSARY                                            9.1%
  4. SYSTEM2 NEWS                                        8.7%
  5. SETTINGS                                            4.7%
  6. SYSTEM NEWS                                         3.1%
  7. MAIL STATUS                                         2.9%
  8. DATABASE NEWS                                       2.1%
  9. TIME                                                1.4%
 10. DATABASES                                           1.4%
 11. All others                                         14.1%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)