MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 09/01/00 through 09/30/00

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               4,909              11,991              16,900
Davis                  7,892               1,401               9,293
Irvine                 3,380                   0               3,380
Los Angeles              786               2,782               3,568
Riverside              2,474                 447               2,921
San Diego              1,696               1,187               2,883
San Francisco          1,626                   0               1,626
Santa Barbara          1,917               1,329               3,246
Santa Cruz             1,686               1,091               2,777
LBL                        0                 585                 585
LLL                        0                 321                 321
Other - UC               159               1,041               1,200
CSL                        0                 686                 686
CSU                      n/a                 791                 791
Other-Non UC             n/a              18,860              18,860
                       _______             ______              _____
                      26,525              42,512              69,037


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.            1,099            3,583                 29,842
     2-4  a.m.              709            2,205                 21,339
     4-6  a.m.              802            2,813                 20,938
     6-8  a.m.            1,818            5,100                 44,141
     8-10 a.m.            8,359           26,054                200,355
    10-12 a.m.           13,101           42,907                327,276
    12-2  p.m.           12,821           42,728                319,976
     2-4  p.m.           14,600           47,722                364,902
     4-6  p.m.            9,302           31,083                238,065
     6-8  p.m.            3,053            9,364                 70,817
     8-10 p.m.            1,918            5,480                 48,879
    10-12 p.m.            1,455            4,232                 39,863
    __________       __________       __________      _________________
        Total:           69,037          223,271              1,726,393


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              14,052              34,993              49,045
Davis                 32,368               5,729              38,097
Irvine                 9,150                   0               9,150
Los Angeles            1,924               7,508               9,432
Riverside              8,761                 887               9,648
San Diego              4,976               2,465               7,441
San Francisco          3,427                   0               3,427
Santa Barbara          6,361               3,466               9,827
Santa Cruz             8,764               2,713              11,477
LBL                        0                 848                 848
LLL                        0                 994                 994
Other - UC               213               3,222               3,435
CSL                        0                 948                 948
CSU                      n/a               3,159               3,159
Other-Non UC             n/a              66,343              66,343
                       _______             ______              _____
                      89,996             133,275             223,271

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley             113,153             295,065             408,218
Davis                192,203              30,808             223,011
Irvine                81,199                   0              81,199
Los Angeles           14,243              64,367              78,610
Riverside             61,682               7,640              69,322
San Diego             29,919              21,585              51,504
San Francisco         23,732                   0              23,732
Santa Barbara         51,734              35,574              87,308
Santa Cruz            44,079              24,614              68,693
LBL                        0               9,633               9,633
LLL                        0               6,875               6,875
Other - UC             1,729              21,100              22,829
CSL                        0               6,402               6,402
CSU                      n/a              33,313              33,313
Other-Non UC             n/a             555,744             555,744
                       _______             ______              _____
                     613,673           1,112,720           1,726,393


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.6
  Standard deviation in seconds                              4.8

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              2.4


2.0 COMMAND mode statistics:
____________________________
Longest session recorded (minutes:seconds)              1216
Average number of searches completed per session         3.2
Retrievals per search - median                           2.0
Retrievals per search - average                         73.5
Retrievals per search - standard deviation            1786.4
Percent of searches completed with 0 results            27.1%

Percent of searches entered that are long                4.0%
Percent of long searches completed
  (includes partial results)                            59.6%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                       215,797    35.1%
  DISPLAY (excluding automatic displays)     194,827    31.7%
  ACFIND                                          68     0.0%
  BROWSE                                       1,402     0.2%
  SELECT                                         906     0.1%
  HELP                                         5,776     0.9%
  EXPLAIN                                      6,045     1.0%
  SET/RESET                                   14,638     2.4%
  SHOW                                         1,592     0.3%
  AT                                          13,120     2.1%
  ADD ON (AND, OR, AND NOT)                    7,293     1.2%
  LOGON or LOGOFF                            114,062    18.5%
  COMMENT                                         65     0.0%
  SAVE                                         4,959     0.8%
  USE                                          5,163     0.8%
  OTHER                                       29,799     4.8%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   34,522  15.3%   8,215   23.8%      11    91.4   515.8
  AUTHOR          10,769   4.8%   2,613   24.3%      13   106.6   390.0
  CORPORATE AUTH   2,488   1.1%     859   34.5%      23   488.4  2861.8
  EXACT CA            70   0.0%      24   34.3%      92   577.2  1287.4
  TITLE WORD      56,736  25.1%  17,726   31.2%       4    49.2   644.9
  EXACT TITLE     29,836  13.2%   8,562   28.7%       2    27.0   262.1
  TITLE -> TW      5,738   2.5%   1,439   25.1%       9    74.5   555.6
  TITLE -> XT      6,487   2.9%   2,972   45.8%       1    12.7   103.5
  SUBJECT         12,860   5.7%   4,512   35.1%      41   483.6  8295.5
  EXACT SUBJECT      722   0.3%     162   22.4%      56   745.5  3741.6
  PERIODICAL      37,450  16.6%   7,642   20.4%       5    99.0  1211.5
  EXACT PE        12,665   5.6%   1,930   15.2%       3    24.6   334.1
  RPE                 14   0.0%       3   21.4%       7   158.3   337.1
  XRP                 12   0.0%       1    8.3%       2     3.8     2.8
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           735   0.3%     151   20.5%      33   725.1  4382.8
  DATE             2,987   1.3%     726   24.3%       6    91.8   678.2
  FORM             2,870   1.3%     538   18.7%      14   227.6  2176.9
  NUMBER*            324   0.1%     128   39.5%       2    12.1    63.8
  MUSIC*              69   0.0%      29   42.0%      54   342.4   570.7
  SERIES           4,911   2.2%   1,576   32.1%       4    66.5   268.9
  UNIFORM TITLE       42   0.0%      13   30.9%      20   223.4   616.7
  Other indexes    3,572   1.6%   1,591   44.5%       1   105.0  1073.4

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple        12,566   5.9%   3,321   26.4%       5    74.9   533.0
  Single         199,639  94.1%  54,559   27.3%       5   101.7  2181.7


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH      132   9.9%      24   18.2%       7    43.0    98.5
  CORPORATE AUTH      21   1.6%       4   19.0%      10    49.9   111.0
  EXACT CA             1   0.1%       1    100%       0     0.0     0.0
  SUBJECT          1,071  80.7%     200   18.7%      48   218.7   951.4
  EXACT SUBJECT       86   6.5%      13   15.1%      43   241.6  1029.9
  UNIFORM TITLE        2   0.2%       1   50.0%      35    35.0     0.0
  SERIES              14   1.1%       5   35.7%       9    33.2    51.1

  By number of indexes:
  Multiple             1   0.1%       0    0.0%   8,787  8787.0     0.0
  Single           1,346  99.9%     254   18.9%      36   180.2   813.2


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.1%
  BRIEF                                                 68.1%
  LONG                                                   9.8%
  MARC                                                   3.5%
  FIELDS                                                 3.1%
  TAG                                                    2.7%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.7%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                8.4%

Ten most frequent errors:
  1. NS command - no next screen                        28.0%
  2. First word of command is invalid                   26.2%
  3. FIND command with invalid index name               12.4%
  4. Max. # of ports to a Z39 db are in use              4.1%
  5. DISPLAY command contains invalid word               3.9%
  6. Search term missing from search command             2.4%
  7. KW search in database w/o KW index                  2.1%
  8. PS command - no previous screen                     1.9%
  9. Valid command at an inappropriate time              1.6%
 10. DISPLAY command - no FIND results                   1.6%
 11. All others                                         15.8%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              24.9%
  2. FIND                                               13.6%
  3. INDEXES                                             6.2%
  4. COMMAND WORDS                                       5.6%
  5. Unrecognized term                                   5.2%
  6. PASSWORDS                                           4.0%
  7. DATABASES                                           3.7%
  8. DISPLAY                                             2.4%
  9. ADD-ON SEARCH                                       1.9%
 10. CATALOG                                             1.7%
 11. All others                                         30.9%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 22.9%
  2. First word of command is invalid                   15.4%
  3. FIND command with invalid index name               12.2%
  4. DISPLAY command - middle of >1 screen               4.2%
  5. FIND command retrieves >1 book                      2.8%
  6. NS command - no next screen                         2.6%
  7. DISPLAY command-first of >1 screen                  2.6%
  8. DISPLAY command-complete in one screen              2.3%
  9. DISPLAY command - last of >1 screen                 2.2%
 10. TW search with zero results                         2.0%
 11. All others                                         30.7%

Ten most frequent SHOW requests:
  1. HISTORY                                            39.0%
  2. TIME                                               12.1%
  3. SEARCH                                             10.4%
  4. GLOSSARY                                            9.5%
  5. SETTINGS                                            4.5%
  6. MAIL STATUS                                         2.6%
  7. DATABASE NEWS                                       2.0%
  8. UPDATE                                              1.7%
  9. Z39.50 NEWS                                         1.4%
 10. SYSTEM NEWS                                         1.2%
 11. All others                                         15.6%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)