MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 12/01/00 through 12/31/00

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               2,838               8,440              11,278
Davis                  6,299               1,092               7,391
Irvine                 2,673                   0               2,673
Los Angeles              473               2,188               2,661
Riverside              1,925                 422               2,347
San Diego              1,513                 840               2,353
San Francisco          1,246                   0               1,246
Santa Barbara          1,347                 920               2,267
Santa Cruz             1,073                 687               1,760
LBL                        0                 357                 357
LLL                        0                 321                 321
Other - UC               103                 710                 813
CSL                        0                 613                 613
CSU                      n/a                 363                 363
Other-Non UC             n/a              14,308              14,308
                       _______             ______              _____
                      19,490              31,261              50,751


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              909            3,093                 24,829
     2-4  a.m.              551            2,232                 17,661
     4-6  a.m.              554            2,074                 21,454
     6-8  a.m.            1,431            3,995                 31,825
     8-10 a.m.            6,026           17,627                129,070
    10-12 a.m.            9,600           33,319                273,434
    12-2  p.m.            9,185           30,642                220,899
     2-4  p.m.           10,630           34,669                287,968
     4-6  p.m.            6,808           21,168                153,393
     6-8  p.m.            2,393            7,168                 64,980
     8-10 p.m.            1,462            3,855                 29,997
    10-12 p.m.            1,202            3,456                 44,492
    __________       __________       __________      _________________
        Total:           50,751          163,298              1,300,002


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               7,704              24,609              32,313
Davis                 20,441               4,371              24,812
Irvine                 9,493                   0               9,493
Los Angeles            1,398               5,085               6,483
Riverside              5,830               1,109               6,939
San Diego              5,895               1,685               7,580
San Francisco          2,374                   0               2,374
Santa Barbara          4,560               2,178               6,738
Santa Cruz             4,988               1,973               6,961
LBL                        0                 550                 550
LLL                        0               1,034               1,034
Other - UC               112               3,762               3,874
CSL                        0               1,041               1,041
CSU                      n/a                 992                 992
Other-Non UC             n/a              52,114              52,114
                       _______             ______              _____
                      62,795             100,503             163,298

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              65,504             185,718             251,222
Davis                126,484              20,200             146,684
Irvine                67,332                   0              67,332
Los Angeles           13,410              50,420              63,830
Riverside             42,071              10,316              52,387
San Diego             28,075              16,673              44,748
San Francisco         17,871                   0              17,871
Santa Barbara         36,614              18,041              54,655
Santa Cruz            28,404              15,298              43,702
LBL                        0               6,384               6,384
LLL                        0               7,945               7,945
Other - UC               725              16,807              17,532
CSL                        0               7,016               7,016
CSU                      n/a               9,706               9,706
Other-Non UC             n/a             508,988             508,988
                       _______             ______              _____
                     426,490             873,512           1,300,002


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.6
  Standard deviation in seconds                              2.5

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              0.9


2.0 COMMAND mode statistics:
____________________________
Longest session recorded (minutes:seconds)            883:54
Average number of searches completed per session         3.2
Retrievals per search - median                           2.0
Retrievals per search - average                         69.8
Retrievals per search - standard deviation            1190.2
Percent of searches completed with 0 results            27.7%

Percent of searches entered that are long                4.1%
Percent of long searches completed
  (includes partial results)                            63.6%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                       157,861    35.3%
  DISPLAY (excluding automatic displays)     142,778    31.9%
  ACFIND                                          69     0.0%
  BROWSE                                         869     0.2%
  SELECT                                         711     0.2%
  HELP                                         3,679     0.8%
  EXPLAIN                                      3,550     0.8%
  SET/RESET                                   11,982     2.7%
  SHOW                                         1,375     0.3%
  AT                                           8,689     1.9%
  ADD ON (AND, OR, AND NOT)                    5,302     1.2%
  LOGON or LOGOFF                             82,134    18.4%
  COMMENT                                         64     0.0%
  SAVE                                         3,707     0.8%
  USE                                          3,769     0.8%
  OTHER                                       20,757     4.6%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   24,881  15.0%   5,913   23.8%      12    92.7   483.7
  AUTHOR           7,623   4.6%   1,760   23.1%      13   116.3   568.2
  CORPORATE AUTH   1,661   1.0%     589   35.5%      22   812.0  7940.7
  EXACT CA            42   0.0%       6   14.3%     237   860.9  1514.1
  TITLE WORD      40,604  24.5%  12,841   31.6%       4    42.9   323.5
  EXACT TITLE     24,284  14.7%   7,839   32.3%       2    20.4   136.5
  TITLE -> TW      4,258   2.6%   1,208   28.4%       8    60.3   209.8
  TITLE -> XT      4,883   3.0%   2,434   49.8%       1     6.9    30.4
  SUBJECT          9,636   5.8%   3,561   37.0%      43   406.3  2692.5
  EXACT SUBJECT      552   0.3%     121   21.9%      71   686.5  2773.6
  PERIODICAL      26,885  16.3%   5,270   19.6%       4    96.0  1509.2
  EXACT PE         8,975   5.4%   1,242   13.8%       3    34.2   874.4
  RPE                 12   0.0%       7   58.3%       7    12.8    16.1
  XRP                  6   0.0%       1   16.7%       7   307.0   614.7
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           305   0.2%      35   11.5%      48   455.2  1971.6
  DATE             2,304   1.4%     523   22.7%       4    92.4   472.7
  FORM             2,327   1.4%     568   24.4%      16   359.9  4569.9
  NUMBER*            121   0.1%      41   33.9%       1   368.5  2940.0
  MUSIC*              59   0.0%      37   62.7%      40   100.5   133.5
  SERIES           3,606   2.2%   1,085   30.1%       3   124.9  1766.2
  UNIFORM TITLE       27   0.0%      10   37.0%      26   262.8   788.0
  Other indexes    2,363   1.4%   1,021   43.2%       1    55.7   931.3

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         9,335   6.0%   2,574   27.6%       4    79.7   598.9
  Single         146,144  94.0%  40,822   27.9%       5    98.9  1459.9


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       63   7.8%       4    6.3%       6    37.3    85.3
  CORPORATE AUTH       2   0.2%       0    0.0%      45    45.0     0.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            645  80.0%     147   22.8%      32   110.0   241.2
  EXACT SUBJECT       79   9.8%       7    8.9%      40  1060.9  3956.7
  UNIFORM TITLE        1   0.1%       1    100%       0     0.0     0.0
  SERIES              16   2.0%       3   18.8%      10    65.2    90.5

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             834   100%     165   19.8%      26   202.2  1340.9


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.4%
  BRIEF                                                 66.9%
  LONG                                                  11.4%
  MARC                                                   3.3%
  FIELDS                                                 3.0%
  TAG                                                    2.5%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.5%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.7%

Ten most frequent errors:
  1. NS command - no next screen                        29.7%
  2. First word of command is invalid                   27.1%
  3. FIND command with invalid index name               12.4%
  4. DISPLAY command contains invalid word               4.0%
  5. Search term missing from search command             2.6%
  6. KW search in database w/o KW index                  2.4%
  7. PS command - no previous screen                     1.8%
  8. Max. # of ports to a Z39 db are in use              1.8%
  9. DISPLAY command - no FIND results                   1.8%
 10. Valid command at an inappropriate time              1.4%
 11. All others                                         14.8%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              23.8%
  2. FIND                                               14.4%
  3. INDEXES                                             7.8%
  4. COMMAND WORDS                                       6.4%
  5. PASSWORDS                                           4.5%
  6. Unrecognized term                                   4.1%
  7. DISPLAY                                             2.2%
  8. DATABASES                                           2.2%
  9. ADD-ON SEARCH                                       2.0%
 10. CATALOG                                             1.9%
 11. All others                                         30.8%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 21.8%
  2. First word of command is invalid                   13.6%
  3. FIND command with invalid index name               11.6%
  4. DISPLAY command - middle of >1 screen               4.1%
  5. FIND command retrieves >1 book                      3.2%
  6. NS command - no next screen                         3.1%
  7. DISPLAY command-first of >1 screen                  2.9%
  8. F/BR with index invalid in current DB               2.3%
  9. DISPLAY command - last of >1 screen                 2.3%
 10. TW search with zero results                         2.3%
 11. All others                                         32.9%

Ten most frequent SHOW requests:
  1. TIME                                               35.7%
  2. HISTORY                                            30.1%
  3. SEARCH                                              7.6%
  4. GLOSSARY                                            6.2%
  5. SETTINGS                                            2.4%
  6. MAIL STATUS                                         2.0%
  7. MEDLINE NEWS                                        1.2%
  8. MAIL SETTINGS                                       1.0%
  9. DATABASE NEWS                                       0.9%
 10. NEWS                                                0.9%
 11. All others                                         12.1%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)