MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 01/01/01 through 01/31/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               3,542              11,012              14,554
Davis                  9,257               1,426              10,683
Irvine                 3,630                   0               3,630
Los Angeles              551               2,567               3,118
Riverside              2,847                 569               3,416
San Diego              2,163                 954               3,117
San Francisco          1,542                   0               1,542
Santa Barbara          2,002               1,319               3,321
Santa Cruz             1,595                 979               2,574
LBL                        0                 396                 396
LLL                        0                 320                 320
Other - UC               223                 969               1,192
CSL                        0                 618                 618
CSU                      n/a                 597                 597
Other-Non UC             n/a              18,931              18,931
                       _______             ______              _____
                      27,352              40,657              68,009


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.            1,008            3,364                 26,249
     2-4  a.m.              714            2,943                 26,051
     4-6  a.m.              699            2,686                 21,569
     6-8  a.m.            1,747            5,972                 47,489
     8-10 a.m.            8,122           26,175                205,435
    10-12 a.m.           12,948           43,645                324,347
    12-2  p.m.           12,656           41,626                315,964
     2-4  p.m.           14,312           47,620                356,619
     4-6  p.m.            9,336           31,016                255,400
     6-8  p.m.            3,054           10,899                 78,237
     8-10 p.m.            1,890            6,270                 51,286
    10-12 p.m.            1,523            5,549                 44,342
    __________       __________       __________      _________________
        Total:           68,009          227,765              1,752,988


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               9,955              31,841              41,796
Davis                 34,433               5,727              40,160
Irvine                12,966                   0              12,966
Los Angeles            1,457               6,364               7,821
Riverside              9,585               1,905              11,490
San Diego              6,621               1,726               8,347
San Francisco          2,758                   0               2,758
Santa Barbara          6,528               3,062               9,590
Santa Cruz             7,690               3,401              11,091
LBL                        0                 529                 529
LLL                        0               1,104               1,104
Other - UC               202               6,230               6,432
CSL                        0               1,139               1,139
CSU                      n/a               2,683               2,683
Other-Non UC             n/a              69,859              69,859
                       _______             ______              _____
                      92,195             135,570             227,765

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              83,462             268,600             352,062
Davis                232,330              31,607             263,937
Irvine                88,884                   0              88,884
Los Angeles           11,591              56,565              68,156
Riverside             64,484              16,036              80,520
San Diego             36,636              14,432              51,068
San Francisco         17,817                   0              17,817
Santa Barbara         50,116              25,899              76,015
Santa Cruz            43,058              20,091              63,149
LBL                        0               4,949               4,949
LLL                        0              16,632              16,632
Other - UC             1,929              30,927              32,856
CSL                        0               7,728               7,728
CSU                      n/a              33,139              33,139
Other-Non UC             n/a             596,076             596,076
                       _______             ______              _____
                     630,307           1,122,681           1,752,988


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.6
  Standard deviation in seconds                              2.7

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              1.6


2.0 COMMAND mode statistics:
____________________________
Longest session recorded (minutes:seconds)              1225
Average number of searches completed per session         3.3
Retrievals per search - median                           2.0
Retrievals per search - average                         65.9
Retrievals per search - standard deviation            1018.6
Percent of searches completed with 0 results            26.1%

Percent of searches entered that are long                4.1%
Percent of long searches completed
  (includes partial results)                            63.0%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                       219,226    35.1%
  DISPLAY (excluding automatic displays)     206,077    33.0%
  ACFIND                                          47     0.0%
  BROWSE                                       1,301     0.2%
  SELECT                                       1,100     0.2%
  HELP                                         4,908     0.8%
  EXPLAIN                                      5,078     0.8%
  SET/RESET                                   16,795     2.7%
  SHOW                                         1,702     0.3%
  AT                                          13,308     2.1%
  ADD ON (AND, OR, AND NOT)                    8,344     1.3%
  LOGON or LOGOFF                            109,548    17.5%
  COMMENT                                         39     0.0%
  SAVE                                         5,458     0.9%
  USE                                          5,045     0.8%
  OTHER                                       27,162     4.3%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   35,591  15.4%   8,502   23.9%      11    86.2   447.9
  AUTHOR           9,864   4.3%   2,316   23.5%      13   110.4   451.8
  CORPORATE AUTH   2,383   1.0%     852   35.8%      19   548.8  3867.2
  EXACT CA            69   0.0%      25   36.2%      58   710.0  1772.3
  TITLE WORD      56,433  24.4%  17,308   30.7%       4    49.1   624.7
  EXACT TITLE     33,064  14.3%   8,852   26.8%       2    22.0   233.9
  TITLE -> TW      5,107   2.2%   1,283   25.1%       9    79.6  1084.4
  TITLE -> XT      5,997   2.6%   2,765   46.1%       1    10.5    81.8
  SUBJECT         11,531   5.0%   4,195   36.4%      45   417.6  2227.2
  EXACT SUBJECT      959   0.4%     162   16.9%      96   664.6  1799.3
  PERIODICAL      40,406  17.5%   8,144   20.2%       4    76.5   922.0
  EXACT PE        13,606   5.9%   1,962   14.4%       3    24.8   425.4
  RPE                  4   0.0%       2   50.0%       3     2.5     2.1
  XRP                  6   0.0%       0    0.0%       4    11.5    14.4
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           437   0.2%      58   13.3%      34   316.8  2813.2
  DATE             3,677   1.6%     847   23.0%       3    45.4   240.7
  FORM             3,000   1.3%     680   22.7%      12   512.4  6757.4
  NUMBER*            199   0.1%      81   40.7%       1    29.1   101.3
  MUSIC*             111   0.0%      69   62.2%      10   334.4   797.0
  SERIES           5,534   2.4%   1,789   32.3%       4    71.7   753.8
  UNIFORM TITLE       87   0.0%      26   29.9%      32   282.4   813.9
  Other indexes    3,058   1.3%   1,205   39.4%       1    20.1   260.7

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple        14,336   6.6%   3,937   27.5%       4    53.0   491.1
  Single         201,416  93.4%  53,027   26.3%       5    93.1  1239.6


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH      124  10.6%      26   21.0%       3    43.2   129.9
  CORPORATE AUTH      12   1.0%       4   33.3%      54   103.5   121.0
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            912  77.9%     193   21.2%      37   139.6   417.9
  EXACT SUBJECT       91   7.8%       6    6.6%      49   109.3   174.7
  UNIFORM TITLE        3   0.3%       3    100%       0     0.0     0.0
  SERIES              28   2.4%       3   10.7%      16    48.8    58.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single           1,220   100%     248   20.3%      32   123.1   372.4


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.7%
  BRIEF                                                 67.7%
  LONG                                                  10.7%
  MARC                                                   3.0%
  FIELDS                                                 3.0%
  TAG                                                    2.4%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.4%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.5%

Ten most frequent errors:
  1. NS command - no next screen                        30.1%
  2. First word of command is invalid                   25.9%
  3. FIND command with invalid index name               12.2%
  4. DISPLAY command contains invalid word               4.5%
  5. Search term missing from search command             2.5%
  6. KW search in database w/o KW index                  2.0%
  7. Max. # of ports to a Z39 db are in use              1.9%
  8. PS command - no previous screen                     1.9%
  9. DISPLAY command - no FIND results                   1.8%
 10. Valid command at an inappropriate time              1.6%
 11. All others                                         15.5%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              26.1%
  2. FIND                                               14.2%
  3. INDEXES                                             6.5%
  4. COMMAND WORDS                                       6.0%
  5. Unrecognized term                                   5.4%
  6. PASSWORDS                                           3.1%
  7. DISPLAY                                             2.7%
  8. DATABASES                                           2.1%
  9. LOCATE (PE DB)                                      1.9%
 10. CATALOG                                             1.9%
 11. All others                                         30.1%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 22.3%
  2. First word of command is invalid                   14.3%
  3. FIND command with invalid index name               13.3%
  4. DISPLAY command - middle of >1 screen               4.0%
  5. NS command - no next screen                         3.0%
  6. DISPLAY command-first of >1 screen                  2.7%
  7. DISPLAY command-complete in one screen              2.6%
  8. F/BR with index invalid in current DB               2.2%
  9. FIND command retrieves >1 book                      2.2%
 10. DISPLAY command - last of >1 screen                 2.0%
 11. All others                                         31.4%

Ten most frequent SHOW requests:
  1. HISTORY                                            33.9%
  2. TIME                                               22.1%
  3. SEARCH                                             10.8%
  4. GLOSSARY                                            7.5%
  5. SETTINGS                                            3.6%
  6. MAIL STATUS                                         2.4%
  7. SYSTEM NEWS                                         1.8%
  8. DATABASE NEWS                                       1.8%
  9. SYSTEMS INFORMATION                                 1.4%
 10. NEWS                                                0.9%
 11. All others                                         13.9%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)