MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 02/01/01 through 02/28/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               3,995              10,937              14,932
Davis                  8,385                 944               9,329
Irvine                 3,306                   0               3,306
Los Angeles              477               2,483               2,960
Riverside              2,642                 459               3,101
San Diego              1,890                 906               2,796
San Francisco          1,227                   0               1,227
Santa Barbara          2,034               1,176               3,210
Santa Cruz             1,636                 971               2,607
LBL                        0                 471                 471
LLL                        0                 325                 325
Other - UC               139               1,028               1,167
CSL                        0                 637                 637
CSU                      n/a                 817                 817
Other-Non UC             n/a              17,318              17,318
                       _______             ______              _____
                      25,731              38,472              64,203


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              911            2,961                 27,022
     2-4  a.m.              669            2,154                 20,542
     4-6  a.m.              677            2,172                 18,590
     6-8  a.m.            1,739            4,973                 37,763
     8-10 a.m.            7,735           24,810                190,682
    10-12 a.m.           12,430           42,144                315,571
    12-2  p.m.           11,659           39,445                287,604
     2-4  p.m.           12,857           44,220                319,670
     4-6  p.m.            8,836           28,532                219,397
     6-8  p.m.            3,235            9,925                 80,863
     8-10 p.m.            1,978            6,057                 50,411
    10-12 p.m.            1,477            4,542                 38,405
    __________       __________       __________      _________________
        Total:           64,203          211,935              1,606,520


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              11,796              29,965              41,761
Davis                 31,954               3,732              35,686
Irvine                13,009                   0              13,009
Los Angeles            1,130               5,905               7,035
Riverside              8,813               1,168               9,981
San Diego              5,737               1,496               7,233
San Francisco          2,236                   0               2,236
Santa Barbara          6,491               2,605               9,096
Santa Cruz             8,345               3,233              11,578
LBL                        0                 658                 658
LLL                        0                 934                 934
Other - UC               153               3,453               3,606
CSL                        0               1,647               1,647
CSU                      n/a               3,485               3,485
Other-Non UC             n/a              63,990              63,990
                       _______             ______              _____
                      89,664             122,271             211,935

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              94,776             233,193             327,969
Davis                217,502              18,078             235,580
Irvine                80,458                   0              80,458
Los Angeles            8,663              53,205              61,868
Riverside             73,938              10,265              84,203
San Diego             31,929              16,009              47,938
San Francisco         16,004                   0              16,004
Santa Barbara         52,354              24,812              77,166
Santa Cruz            38,342              20,366              58,708
LBL                        0               7,779               7,779
LLL                        0               9,476               9,476
Other - UC             1,295              26,809              28,104
CSL                        0              13,483              13,483
CSU                      n/a              37,303              37,303
Other-Non UC             n/a             520,481             520,481
                       _______             ______              _____
                     615,261             991,259           1,606,520


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.8
  Standard deviation in seconds                              4.6

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.4
  Standard deviation in seconds                              1.5


2.0 COMMAND mode statistics:
____________________________
Longest session recorded (minutes:seconds)            584:47
Average number of searches completed per session         3.2
Retrievals per search - median                           2.0
Retrievals per search - average                         66.0
Retrievals per search - standard deviation            1142.8
Percent of searches completed with 0 results            27.7%

Percent of searches entered that are long                4.1%
Percent of long searches completed
  (includes partial results)                            62.0%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                       205,523    35.3%
  DISPLAY (excluding automatic displays)     189,980    32.6%
  ACFIND                                          65     0.0%
  BROWSE                                       1,775     0.3%
  SELECT                                       1,011     0.2%
  HELP                                         4,928     0.8%
  EXPLAIN                                      5,038     0.9%
  SET/RESET                                   15,941     2.7%
  SHOW                                         1,613     0.3%
  AT                                          12,099     2.1%
  ADD ON (AND, OR, AND NOT)                    6,284     1.1%
  LOGON or LOGOFF                            102,514    17.6%
  COMMENT                                         36     0.0%
  SAVE                                         4,660     0.8%
  USE                                          5,179     0.9%
  OTHER                                       25,555     4.4%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   33,941  15.6%   8,581   25.3%      10    90.9   480.2
  AUTHOR           9,561   4.4%   2,315   24.2%      13   102.0   355.6
  CORPORATE AUTH   2,096   1.0%     792   37.8%      24   655.8  3498.5
  EXACT CA            47   0.0%      17   36.2%      60   537.9  1037.3
  TITLE WORD      53,186  24.5%  17,108   32.2%       4    47.2   558.7
  EXACT TITLE     31,956  14.7%   9,313   29.1%       2    25.9   295.7
  TITLE -> TW      4,685   2.2%   1,191   25.4%       9    58.9   223.7
  TITLE -> XT      5,410   2.5%   2,572   47.5%       1    14.3   130.1
  SUBJECT         13,229   6.1%   5,067   38.3%      46   459.8  4574.7
  EXACT SUBJECT      812   0.4%     244   30.0%      60   386.0  1212.4
  PERIODICAL      35,295  16.2%   7,267   20.6%       4    82.0  1091.4
  EXACT PE        13,901   6.4%   2,158   15.5%       3    34.5   802.2
  RPE                 16   0.0%      11   68.8%      11    36.2    62.1
  XRP                  5   0.0%       1   20.0%      15   175.0   327.4
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           431   0.2%      84   19.5%      68   271.9   866.2
  DATE             2,725   1.3%     734   26.9%       4    60.4   358.9
  FORM             2,540   1.2%     606   23.9%      17   180.5   860.6
  NUMBER*            228   0.1%      58   25.4%       1    12.5    94.2
  MUSIC*              86   0.0%      54   62.8%       4    65.8   244.5
  SERIES           4,449   2.0%   1,492   33.5%       3    84.6  1347.2
  UNIFORM TITLE       66   0.0%      26   39.4%      24   175.1   653.2
  Other indexes    2,709   1.2%   1,213   44.8%       1    17.8   109.6

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple        14,456   7.2%   4,480   31.0%       3    62.5   447.2
  Single         187,633  92.8%  51,758   27.6%       5    93.2  1366.8


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH      215  13.1%      45   20.9%       7    52.4    94.7
  CORPORATE AUTH       9   0.5%       1   11.1%       7    87.1   211.1
  EXACT CA             4   0.2%       1   25.0%     133   113.7    97.4
  SUBJECT          1,170  71.3%     272   23.2%      39   141.7   521.2
  EXACT SUBJECT      237  14.4%      54   22.8%      39   181.3   475.6
  UNIFORM TITLE        4   0.2%       4    100%       0     0.0     0.0
  SERIES               2   0.1%       2    100%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single           1,677   100%     383   22.8%      33   132.8   472.7


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.0%
  BRIEF                                                 67.6%
  LONG                                                  10.7%
  MARC                                                   2.8%
  FIELDS                                                 2.9%
  TAG                                                    2.4%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.5%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.8%

Ten most frequent errors:
  1. NS command - no next screen                        28.8%
  2. First word of command is invalid                   27.1%
  3. FIND command with invalid index name               12.2%
  4. DISPLAY command contains invalid word               4.6%
  5. Search term missing from search command             2.4%
  6. Max. # of ports to a Z39 db are in use              2.2%
  7. KW search in database w/o KW index                  2.1%
  8. PS command - no previous screen                     1.9%
  9. DISPLAY command - no FIND results                   1.7%
 10. Valid command at an inappropriate time              1.6%
 11. All others                                         15.4%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              26.9%
  2. FIND                                               14.5%
  3. INDEXES                                             6.8%
  4. COMMAND WORDS                                       6.1%
  5. Unrecognized term                                   5.0%
  6. PASSWORDS                                           3.9%
  7. DISPLAY                                             2.4%
  8. CATALOG                                             2.0%
  9. DATABASES                                           1.9%
 10. ADD-ON SEARCH                                       1.7%
 11. All others                                         28.9%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 23.2%
  2. First word of command is invalid                   14.4%
  3. FIND command with invalid index name               12.1%
  4. DISPLAY command - middle of >1 screen               4.6%
  5. FIND command retrieves >1 book                      3.0%
  6. DISPLAY command-first of >1 screen                  2.7%
  7. NS command - no next screen                         2.5%
  8. DISPLAY command-complete in one screen              2.1%
  9. Help requested from SET DB command                  2.0%
 10. TW search with zero results                         1.9%
 11. All others                                         31.4%

Ten most frequent SHOW requests:
  1. HISTORY                                            37.0%
  2. TIME                                               15.3%
  3. SEARCH                                             11.1%
  4. GLOSSARY                                            7.4%
  5. NEWS                                                4.9%
  6. BOOK STATISTICS                                     3.4%
  7. STATISTICS                                          3.4%
  8. SETTINGS                                            2.8%
  9. MAIL STATUS                                         1.9%
 10. SYSTEM NEWS                                         1.8%
 11. All others                                         11.1%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)