MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 03/01/01 through 03/31/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               4,137              12,011              16,148
Davis                  9,218               1,094              10,312
Irvine                 3,512                   0               3,512
Los Angeles              462               2,475               2,937
Riverside              2,773                 531               3,304
San Diego              1,914               1,064               2,978
San Francisco          1,436                   0               1,436
Santa Barbara          1,517               1,112               2,629
Santa Cruz             1,464               1,068               2,532
LBL                        0                 570                 570
LLL                        0                 385                 385
Other - UC               197               1,033               1,230
CSL                        0                 734                 734
CSU                      n/a                 922                 922
Other-Non UC             n/a              19,796              19,796
                       _______             ______              _____
                      26,630              42,795              69,425


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.            1,097            3,164                 27,087
     2-4  a.m.              872            3,037                 31,653
     4-6  a.m.              843            2,533                 21,999
     6-8  a.m.            1,912            5,949                 47,146
     8-10 a.m.            8,353           26,914                193,551
    10-12 a.m.           12,903           43,709                316,480
    12-2  p.m.           12,241           40,802                308,583
     2-4  p.m.           14,400           49,152                368,647
     4-6  p.m.            9,322           30,074                232,539
     6-8  p.m.            3,399           10,093                 77,524
     8-10 p.m.            2,434            7,882                 55,024
    10-12 p.m.            1,649            5,383                 46,420
    __________       __________       __________      _________________
        Total:           69,425          228,692              1,726,653


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              12,029              34,750              46,779
Davis                 33,343               3,845              37,188
Irvine                12,941                   0              12,941
Los Angeles            1,176               6,480               7,656
Riverside              9,970               1,498              11,468
San Diego              5,733               2,350               8,083
San Francisco          2,915                   0               2,915
Santa Barbara          4,636               2,953               7,589
Santa Cruz             7,796               4,267              12,063
LBL                        0                 753                 753
LLL                        0               1,221               1,221
Other - UC               220               2,673               2,893
CSL                        0               1,934               1,934
CSU                      n/a               3,106               3,106
Other-Non UC             n/a              72,103              72,103
                       _______             ______              _____
                      90,759             137,933             228,692

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              97,768             257,694             355,462
Davis                236,436              18,500             254,936
Irvine                82,329                   0              82,329
Los Angeles            9,970              51,436              61,406
Riverside             80,031              11,587              91,618
San Diego             31,957              17,711              49,668
San Francisco         21,497                   0              21,497
Santa Barbara         35,758              25,171              60,929
Santa Cruz            41,021              26,292              67,313
LBL                        0               8,366               8,366
LLL                        0              12,812              12,812
Other - UC               939              20,332              21,271
CSL                        0              13,742              13,742
CSU                      n/a              36,488              36,488
Other-Non UC             n/a             588,816             588,816
                       _______             ______              _____
                     637,706           1,088,947           1,726,653


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.6
  Standard deviation in seconds                              3.5

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              0.9


2.0 COMMAND mode statistics:
____________________________
Longest session recorded (minutes:seconds)              1547
Average number of searches completed per session         3.2
Retrievals per search - median                           2.0
Retrievals per search - average                         61.7
Retrievals per search - standard deviation             827.7
Percent of searches completed with 0 results            27.3%

Percent of searches entered that are long                4.2%
Percent of long searches completed
  (includes partial results)                            63.1%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                       221,354    35.5%
  DISPLAY (excluding automatic displays)     204,298    32.7%
  ACFIND                                          71     0.0%
  BROWSE                                       1,380     0.2%
  SELECT                                         800     0.1%
  HELP                                         4,727     0.8%
  EXPLAIN                                      4,869     0.8%
  SET/RESET                                   17,827     2.9%
  SHOW                                         1,491     0.2%
  AT                                          13,094     2.1%
  ADD ON (AND, OR, AND NOT)                    7,211     1.2%
  LOGON or LOGOFF                            110,708    17.7%
  COMMENT                                         15     0.0%
  SAVE                                         4,126     0.7%
  USE                                          5,026     0.8%
  OTHER                                       27,018     4.3%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   36,206  15.3%   9,038   25.0%      10    72.8   312.2
  AUTHOR           9,798   4.2%   2,532   25.8%      12   128.5   651.8
  CORPORATE AUTH   2,470   1.0%     924   37.4%      22   514.0  1878.0
  EXACT CA            55   0.0%      18   32.7%      66   841.0  2590.7
  TITLE WORD      58,012  24.6%  18,105   31.2%       4    45.5   723.7
  EXACT TITLE     34,840  14.8%   9,760   28.0%       2    21.7   300.5
  TITLE -> TW      4,940   2.1%   1,321   26.7%       8    60.8   387.3
  TITLE -> XT      6,235   2.6%   2,876   46.1%       1     7.9    66.0
  SUBJECT         13,879   5.9%   5,287   38.1%      42   359.0  1455.9
  EXACT SUBJECT      802   0.3%     189   23.6%      51   581.3  2564.6
  PERIODICAL      37,961  16.1%   7,714   20.3%       4    73.6  1066.2
  EXACT PE        14,078   6.0%   2,118   15.0%       3    27.3   363.3
  RPE                 22   0.0%       4   18.2%       4     4.9     4.8
  XRP                  4   0.0%       1   25.0%       6     5.7     2.5
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           469   0.2%     134   28.6%      40   544.2  3705.9
  DATE             5,007   2.1%   1,078   21.5%       2    93.2  2146.5
  FORM             2,732   1.2%     622   22.8%      19   284.5  3078.9
  NUMBER*            236   0.1%      92   39.0%       2    21.8    75.1
  MUSIC*             163   0.1%     101   62.0%      11   359.5   683.1
  SERIES           4,944   2.1%   1,757   35.5%       3   111.4  2041.1
  UNIFORM TITLE       53   0.0%      20   37.7%      41   408.5   885.8
  Other indexes    3,015   1.3%   1,178   39.1%       1    98.9  1211.9

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple        17,371   8.0%   4,883   28.1%       3    53.7   667.5
  Single         200,397  92.0%  54,906   27.4%       5    87.0   989.1


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       58   4.6%      15   25.9%       8    52.2    94.6
  CORPORATE AUTH       5   0.4%       3   60.0%     224   224.0   134.4
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT          1,107  87.7%     193   17.4%      36   149.3   530.9
  EXACT SUBJECT       86   6.8%      13   15.1%      15   226.6   681.2
  UNIFORM TITLE        1   0.1%       0    0.0%     206   206.0     0.0
  SERIES               5   0.4%       0    0.0%      48    96.2    94.7

  By number of indexes:
  Multiple             3   0.2%       1   33.3%     250   250.0   302.6
  Single           1,300  99.8%     234   18.0%      35   146.6   523.9


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.1%
  BRIEF                                                 66.5%
  LONG                                                  11.1%
  MARC                                                   3.6%
  FIELDS                                                 2.9%
  TAG                                                    2.3%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.4%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.6%

Ten most frequent errors:
  1. NS command - no next screen                        30.1%
  2. First word of command is invalid                   26.8%
  3. FIND command with invalid index name               11.8%
  4. DISPLAY command contains invalid word               4.5%
  5. Search term missing from search command             2.4%
  6. Max. # of ports to a Z39 db are in use              2.3%
  7. KW search in database w/o KW index                  2.2%
  8. PS command - no previous screen                     2.1%
  9. Valid command at an inappropriate time              1.6%
 10. DISPLAY command - no FIND results                   1.5%
 11. All others                                         14.5%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              26.1%
  2. FIND                                               13.7%
  3. INDEXES                                             8.1%
  4. COMMAND WORDS                                       6.3%
  5. Unrecognized term                                   5.4%
  6. PASSWORDS                                           3.7%
  7. DISPLAY                                             2.9%
  8. DATABASES                                           2.1%
  9. CATALOG                                             2.1%
 10. ADD-ON SEARCH                                       1.7%
 11. All others                                         27.9%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 24.1%
  2. First word of command is invalid                   14.0%
  3. FIND command with invalid index name               12.3%
  4. DISPLAY command - middle of >1 screen               4.1%
  5. FIND command retrieves >1 book                      3.1%
  6. DISPLAY command-first of >1 screen                  2.9%
  7. NS command - no next screen                         2.9%
  8. DISPLAY command - last of >1 screen                 2.1%
  9. DISPLAY command-complete in one screen              2.1%
 10. F/BR with index invalid in current DB               2.0%
 11. All others                                         30.4%

Ten most frequent SHOW requests:
  1. HISTORY                                            44.3%
  2. SEARCH                                             11.7%
  3. TIME                                                9.4%
  4. GLOSSARY                                            9.2%
  5. SETTINGS                                            4.3%
  6. SYSTEMS INFORMATION                                 2.7%
  7. SYSTEM NEWS                                         2.5%
  8. MAIL STATUS                                         2.1%
  9. NEWS                                                1.3%
 10. DATABASE NEWS                                       1.1%
 11. All others                                         11.4%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)