MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 04/01/01 through 04/30/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               4,302              11,589              15,891
Davis                  8,232                 979               9,211
Irvine                 3,107                   0               3,107
Los Angeles               92               2,613               2,705
Riverside              2,363                 516               2,879
San Diego              1,770                 804               2,574
San Francisco          1,312                   0               1,312
Santa Barbara          1,288                 912               2,200
Santa Cruz             1,612                 873               2,485
LBL                        0                 377                 377
LLL                        0                 313                 313
Other - UC               209               1,151               1,360
CSL                        0                 552                 552
CSU                      n/a                 699                 699
Other-Non UC             n/a              18,478              18,478
                       _______             ______              _____
                      24,287              39,856              64,143


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.            1,119            3,614                 30,700
     2-4  a.m.              813            3,151                 30,914
     4-6  a.m.              994            3,210                 31,759
     6-8  a.m.            1,961            6,101                 48,601
     8-10 a.m.            7,684           26,209                196,230
    10-12 a.m.           11,977           38,934                302,366
    12-2  p.m.           11,365           40,233                303,575
     2-4  p.m.           12,637           43,295                325,268
     4-6  p.m.            8,390           27,102                207,719
     6-8  p.m.            3,277            9,859                 84,910
     8-10 p.m.            2,277            6,662                 51,585
    10-12 p.m.            1,649            5,044                 55,416
    __________       __________       __________      _________________
        Total:           64,143          213,414              1,669,043


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              11,887              34,389              46,276
Davis                 31,545               3,465              35,010
Irvine                11,478                   0              11,478
Los Angeles              278               7,248               7,526
Riverside              8,338               1,194               9,532
San Diego              4,369               1,303               5,672
San Francisco          3,956                   0               3,956
Santa Barbara          4,483               2,432               6,915
Santa Cruz             6,923               2,700               9,623
LBL                        0                 562                 562
LLL                        0               1,167               1,167
Other - UC               243               3,233               3,476
CSL                        0               1,252               1,252
CSU                      n/a               3,523               3,523
Other-Non UC             n/a              67,446              67,446
                       _______             ______              _____
                      83,500             129,914             213,414

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              93,770             269,757             363,527
Davis                196,586              16,500             213,086
Irvine                80,295                   0              80,295
Los Angeles            2,174              60,752              62,926
Riverside             56,211              10,485              66,696
San Diego             26,868              12,066              38,934
San Francisco         24,830                   0              24,830
Santa Barbara         38,647              19,661              58,308
Santa Cruz            45,083              20,921              66,004
LBL                        0               7,420               7,420
LLL                        0              15,045              15,045
Other - UC             1,470              24,269              25,739
CSL                        0               9,052               9,052
CSU                      n/a              35,161              35,161
Other-Non UC             n/a             602,020             602,020
                       _______             ______              _____
                     565,934           1,103,109           1,669,043


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.6
  Standard deviation in seconds                              2.9

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.5


2.0 COMMAND mode statistics:
____________________________
Longest session recorded (minutes:seconds)            710:37
Average number of searches completed per session         3.3
Retrievals per search - median                           2.0
Retrievals per search - average                         67.0
Retrievals per search - standard deviation            1086.1
Percent of searches completed with 0 results            27.2%

Percent of searches entered that are long                4.1%
Percent of long searches completed
  (includes partial results)                            61.5%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                       206,335    35.4%
  DISPLAY (excluding automatic displays)     192,666    33.0%
  ACFIND                                          57     0.0%
  BROWSE                                       1,384     0.2%
  SELECT                                         941     0.2%
  HELP                                         4,539     0.8%
  EXPLAIN                                      4,773     0.8%
  SET/RESET                                   16,048     2.8%
  SHOW                                         1,426     0.2%
  AT                                          12,464     2.1%
  ADD ON (AND, OR, AND NOT)                    6,949     1.2%
  LOGON or LOGOFF                            102,213    17.5%
  COMMENT                                          3     0.0%
  SAVE                                         4,382     0.8%
  USE                                          4,541     0.8%
  OTHER                                       24,265     4.2%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   33,068  15.2%   7,957   24.1%      10    97.6  1257.2
  AUTHOR           8,111   3.7%   2,087   25.7%      14   115.5   536.2
  CORPORATE AUTH   2,230   1.0%     886   39.7%      21   718.8  3783.2
  EXACT CA            29   0.0%       9   31.0%      72   117.4   164.6
  TITLE WORD      56,761  26.1%  16,933   29.8%       4    39.2   465.2
  EXACT TITLE     31,746  14.6%   9,501   29.9%       2    22.0   264.6
  TITLE -> TW      4,965   2.3%   1,184   23.8%      10    82.8   834.4
  TITLE -> XT      6,096   2.8%   2,757   45.2%       1    14.5   163.8
  SUBJECT         12,020   5.5%   4,368   36.3%      45   478.9  3201.3
  EXACT SUBJECT      631   0.3%     137   21.7%      51   330.7   799.7
  PERIODICAL      34,145  15.7%   7,302   21.4%       4    95.7  1574.5
  EXACT PE        13,734   6.3%   2,284   16.6%       3    30.8   634.0
  RPE                  9   0.0%       1   11.1%       7    10.8    11.0
  XRP                  1   0.0%       0    0.0%       5     5.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           352   0.2%      43   12.2%      44   317.3  1651.9
  DATE             2,930   1.3%     768   26.2%       4    97.3  1051.1
  FORM             2,353   1.1%     537   22.8%      16   266.4  3503.4
  NUMBER*            190   0.1%      64   33.7%       2    85.6   402.5
  MUSIC*             192   0.1%     119   62.0%       3   247.7   769.5
  SERIES           4,328   2.0%   1,383   32.0%       4    67.5   351.8
  UNIFORM TITLE       62   0.0%      15   24.2%      37   111.4   200.6
  Other indexes    3,416   1.6%   1,432   41.9%       1    15.9   140.3

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple        13,570   6.7%   3,968   29.2%       3    66.9   837.8
  Single         189,419  93.3%  51,669   27.3%       4    94.4  1314.3


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH      147  11.4%      34   23.1%       4    52.2   128.0
  CORPORATE AUTH       9   0.7%       3   33.3%       3    20.3    43.0
  EXACT CA             1   0.1%       1    100%       0     0.0     0.0
  SUBJECT          1,090  84.6%     256   23.5%      48   204.1  1048.1
  EXACT SUBJECT       39   3.0%      10   25.6%      55   270.1   666.1
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               2   0.2%       0    0.0%      11    11.0    12.7

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single           1,310   100%     308   23.5%      37   184.2   965.2


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.8%
  BRIEF                                                 66.4%
  LONG                                                  10.3%
  MARC                                                   5.1%
  FIELDS                                                 2.9%
  TAG                                                    2.2%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.3%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.7%

Ten most frequent errors:
  1. NS command - no next screen                        30.1%
  2. First word of command is invalid                   26.0%
  3. FIND command with invalid index name               12.1%
  4. DISPLAY command contains invalid word               4.6%
  5. Search term missing from search command             2.6%
  6. Max. # of ports to a Z39 db are in use              2.4%
  7. KW search in database w/o KW index                  2.0%
  8. PS command - no previous screen                     1.8%
  9. DISPLAY command - no FIND results                   1.6%
 10. Valid command at an inappropriate time              1.4%
 11. All others                                         15.3%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              24.4%
  2. FIND                                               12.3%
  3. Unrecognized term                                   6.6%
  4. INDEXES                                             6.0%
  5. COMMAND WORDS                                       5.5%
  6. PASSWORDS                                           3.5%
  7. DATABASES                                           2.5%
  8. DISPLAY                                             2.5%
  9. CATALOG                                             1.7%
 10. ADD-ON SEARCH                                       1.7%
 11. All others                                         33.3%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 22.5%
  2. First word of command is invalid                   14.8%
  3. FIND command with invalid index name               10.9%
  4. DISPLAY command - middle of >1 screen               3.8%
  5. DISPLAY command-first of >1 screen                  3.0%
  6. NS command - no next screen                         2.6%
  7. FIND command retrieves >1 book                      2.4%
  8. DISPLAY command-complete in one screen              2.2%
  9. F/BR with index invalid in current DB               2.2%
 10. TW search with zero results                         2.0%
 11. All others                                         33.6%

Ten most frequent SHOW requests:
  1. HISTORY                                            44.4%
  2. SEARCH                                             13.3%
  3. GLOSSARY                                            6.6%
  4. SETTINGS                                            4.6%
  5. DATABASE NEWS                                       3.2%
  6. SYSTEM NEWS                                         2.5%
  7. MAIL STATUS                                         2.4%
  8. DATABASES                                           1.4%
  9. MEDLINE NEWS                                        1.3%
 10. SYSTEM5 NEWS                                        1.2%
 11. All others                                         19.1%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)