MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 05/01/01 through 05/31/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               2,909              10,546              13,455
Davis                  9,170               1,131              10,301
Irvine                 3,580                   0               3,580
Los Angeles               88               2,673               2,761
Riverside              2,595                 447               3,042
San Diego              1,763                 870               2,633
San Francisco          1,304                   0               1,304
Santa Barbara          1,512                 955               2,467
Santa Cruz             1,432                 840               2,272
LBL                        0                 394                 394
LLL                        0                 333                 333
Other - UC               160                 844               1,004
CSL                        0                 686                 686
CSU                      n/a                 529                 529
Other-Non UC             n/a              19,655              19,655
                       _______             ______              _____
                      24,513              39,903              64,416


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.            1,307            4,308                 34,514
     2-4  a.m.              966            3,430                 70,538
     4-6  a.m.            1,026            3,283                 28,885
     6-8  a.m.            2,247            8,931                 73,444
     8-10 a.m.            8,176           26,776                203,362
    10-12 a.m.           11,921           40,224                311,995
    12-2  p.m.           11,328           37,126                280,143
     2-4  p.m.           12,493           42,149                300,686
     4-6  p.m.            7,988           27,059                210,032
     6-8  p.m.            2,885            8,756                 48,094
     8-10 p.m.            2,250            6,823                 54,168
    10-12 p.m.            1,829            4,830                 42,759
    __________       __________       __________      _________________
        Total:           64,416          213,695              1,658,620


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               8,009              39,479              47,488
Davis                 31,767               4,349              36,116
Irvine                13,168                   0              13,168
Los Angeles              225               7,365               7,590
Riverside              9,327               1,096              10,423
San Diego              4,635               1,662               6,297
San Francisco          2,326                   0               2,326
Santa Barbara          5,143               2,129               7,272
Santa Cruz             6,181               2,752               8,933
LBL                        0                 667                 667
LLL                        0                 948                 948
Other - UC               185               2,322               2,507
CSL                        0               1,262               1,262
CSU                      n/a               2,556               2,556
Other-Non UC             n/a              66,142              66,142
                       _______             ______              _____
                      80,966             132,729             213,695

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              62,695             322,755             385,450
Davis                219,574              24,009             243,583
Irvine                93,382                   0              93,382
Los Angeles            1,680              55,864              57,544
Riverside             62,419              12,356              74,775
San Diego             32,612              12,616              45,228
San Francisco         16,692                   0              16,692
Santa Barbara         54,461              17,847              72,308
Santa Cruz            33,633              22,635              56,268
LBL                        0               7,798               7,798
LLL                        0               9,730               9,730
Other - UC             1,074              15,454              16,528
CSL                        0               9,123               9,123
CSU                      n/a              24,720              24,720
Other-Non UC             n/a             545,491             545,491
                       _______             ______              _____
                     578,222           1,080,398           1,658,620


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.6
  Standard deviation in seconds                              3.2

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              1.0


2.0 COMMAND mode statistics:
____________________________
Longest session recorded (minutes:seconds)              1144
Average number of searches completed per session         3.3
Retrievals per search - median                           2.0
Retrievals per search - average                         65.9
Retrievals per search - standard deviation            1084.0
Percent of searches completed with 0 results            27.2%

Percent of searches entered that are long                3.7%
Percent of long searches completed
  (includes partial results)                            64.6%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                       206,553    35.6%
  DISPLAY (excluding automatic displays)     191,892    33.1%
  ACFIND                                          81     0.0%
  BROWSE                                       1,102     0.2%
  SELECT                                         763     0.1%
  HELP                                         3,626     0.6%
  EXPLAIN                                      3,902     0.7%
  SET/RESET                                   16,836     2.9%
  SHOW                                         1,214     0.2%
  AT                                          12,275     2.1%
  ADD ON (AND, OR, AND NOT)                    7,014     1.2%
  LOGON or LOGOFF                            102,329    17.6%
  COMMENT                                          0     0.0%
  SAVE                                         4,275     0.7%
  USE                                          4,368     0.8%
  OTHER                                       24,188     4.2%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   32,859  15.2%   7,723   23.5%      11    87.4   532.9
  AUTHOR           8,567   4.0%   2,193   25.6%      14   122.2   505.3
  CORPORATE AUTH   2,151   1.0%     848   39.4%      21   638.4  4246.2
  EXACT CA            63   0.0%      22   34.9%      20   284.3   727.1
  TITLE WORD      50,409  23.3%  16,021   31.8%       4    58.0  1416.5
  EXACT TITLE     35,732  16.5%  10,081   28.2%       2    20.9   259.1
  TITLE -> TW      5,054   2.3%   1,391   27.5%       8    63.3   710.9
  TITLE -> XT      5,906   2.7%   2,728   46.2%       1     6.8    50.0
  SUBJECT         10,480   4.8%   3,698   35.3%      49   489.6  3234.7
  EXACT SUBJECT      657   0.3%     145   22.1%      43   352.8   879.8
  PERIODICAL      35,995  16.6%   7,358   20.4%       4    77.3  1044.3
  EXACT PE        14,061   6.5%   2,677   19.0%       3    27.0   375.9
  RPE                 16   0.0%       4   25.0%       8    27.8    42.0
  XRP                  1   0.0%       0    0.0%      12    12.0     0.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           354   0.2%      61   17.2%      58   592.7  4152.2
  DATE             3,073   1.4%     721   23.5%       3   135.9  2178.5
  FORM             2,607   1.2%     572   21.9%       9   271.3  2711.5
  NUMBER*            185   0.1%      72   38.9%       2   143.9   877.3
  MUSIC*             132   0.1%      78   59.1%       4   162.2   756.8
  SERIES           4,928   2.3%   1,574   31.9%       3    77.9   679.4
  UNIFORM TITLE       35   0.0%      15   42.9%      28   461.8  1019.2
  Other indexes    3,119   1.4%   1,239   39.7%       1    36.8   582.1

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple        12,074   5.9%   3,377   28.0%       3    68.1   832.9
  Single         191,626  94.1%  52,342   27.3%       5    91.7  1286.0


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH      142  14.6%      37   26.1%       5    34.1    89.3
  CORPORATE AUTH       9   0.9%       4   44.4%      67    50.4    40.7
  EXACT CA             2   0.2%       1   50.0%      20    20.0     0.0
  SUBJECT            734  75.4%     146   19.9%      36   320.4  2459.2
  EXACT SUBJECT       81   8.3%      16   19.8%      28   116.9   191.9
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               6   0.6%       2   33.3%      14    14.8    14.2

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single           1,046   100%     219   20.9%      22   245.0  2077.7


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.8%
  BRIEF                                                 65.9%
  LONG                                                   9.8%
  MARC                                                   3.7%
  FIELDS                                                 2.6%
  TAG                                                    3.1%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        3.1%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.3%

Ten most frequent errors:
  1. NS command - no next screen                        30.9%
  2. First word of command is invalid                   25.5%
  3. FIND command with invalid index name               11.1%
  4. DISPLAY command contains invalid word               4.7%
  5. Max. # of ports to a Z39 db are in use              3.1%
  6. Search term missing from search command             2.4%
  7. KW search in database w/o KW index                  2.1%
  8. PS command - no previous screen                     2.0%
  9. DISPLAY command - no FIND results                   1.8%
 10. Valid command at an inappropriate time              1.5%
 11. All others                                         15.0%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              27.7%
  2. FIND                                               14.4%
  3. INDEXES                                             6.8%
  4. COMMAND WORDS                                       5.5%
  5. Unrecognized term                                   4.8%
  6. PASSWORDS                                           3.6%
  7. DISPLAY                                             2.4%
  8. DATABASES                                           2.4%
  9. CATALOG                                             1.6%
 10. ADD-ON SEARCH                                       1.6%
 11. All others                                         29.1%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 24.9%
  2. First word of command is invalid                   13.9%
  3. FIND command with invalid index name               11.5%
  4. DISPLAY command - middle of >1 screen               4.3%
  5. DISPLAY command-first of >1 screen                  3.1%
  6. NS command - no next screen                         2.7%
  7. DISPLAY command-complete in one screen              2.5%
  8. FIND command retrieves >1 book                      2.2%
  9. TW search with zero results                         2.0%
 10. F/BR with index invalid in current DB               1.9%
 11. All others                                         31.0%

Ten most frequent SHOW requests:
  1. HISTORY                                            52.0%
  2. MAIL STATUS                                        10.2%
  3. GLOSSARY                                            8.0%
  4. SEARCH                                              7.6%
  5. SETTINGS                                            4.2%
  6. DATABASE NEWS                                       2.0%
  7. SYSTEMS INFORMATION                                 1.1%
  8. SYSTEM NEWS                                         1.0%
  9. NEWS                                                0.8%
 10. UCSF PASSWORDS                                      0.6%
 11. All others                                         12.4%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)