MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 06/01/01 through 06/30/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               2,170               8,939              11,109
Davis                  6,485                 859               7,344
Irvine                 2,616                   0               2,616
Los Angeles               48               2,331               2,379
Riverside              2,004                 311               2,315
San Diego              1,596                 740               2,336
San Francisco          1,098                   0               1,098
Santa Barbara            950                 857               1,807
Santa Cruz             1,161                 538               1,699
LBL                        0                 351                 351
LLL                        0                 286                 286
Other - UC               117                 692                 809
CSL                        0                 534                 534
CSU                      n/a                 438                 438
Other-Non UC             n/a              16,295              16,295
                       _______             ______              _____
                      18,245              33,171              51,416


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.            1,029            3,255                 32,530
     2-4  a.m.              696            2,230                 20,260
     4-6  a.m.              769            2,098                 16,115
     6-8  a.m.            1,858            5,666                 48,528
     8-10 a.m.            6,866           22,156                165,108
    10-12 a.m.            9,897           45,719                267,414
    12-2  p.m.            9,145           31,986                260,394
     2-4  p.m.           10,020           32,342                242,780
     4-6  p.m.            6,358           19,732                157,255
     6-8  p.m.            2,062            6,503                 47,083
     8-10 p.m.            1,452            3,941                 32,508
    10-12 p.m.            1,264            3,493                 29,556
    __________       __________       __________      _________________
        Total:           51,416          179,121              1,319,531


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               6,055              43,177              49,232
Davis                 22,042               3,425              25,467
Irvine                 9,512                   0               9,512
Los Angeles              156               5,306               5,462
Riverside              7,040                 718               7,758
San Diego              4,168               1,617               5,785
San Francisco          2,169                   0               2,169
Santa Barbara          2,549               2,003               4,552
Santa Cruz             5,411               1,267               6,678
LBL                        0                 509                 509
LLL                        0                 815                 815
Other - UC               149               1,946               2,095
CSL                        0               1,269               1,269
CSU                      n/a               1,658               1,658
Other-Non UC             n/a              56,160              56,160
                       _______             ______              _____
                      59,251             119,870             179,121

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              48,375             271,002             319,377
Davis                151,442              17,119             168,561
Irvine                68,455                   0              68,455
Los Angeles              714              47,883              48,597
Riverside             46,868               7,265              54,133
San Diego             26,339              13,488              39,827
San Francisco         13,210                   0              13,210
Santa Barbara         24,864              18,537              43,401
Santa Cruz            29,195              10,723              39,918
LBL                        0               4,525               4,525
LLL                        0               8,894               8,894
Other - UC             1,199              13,698              14,897
CSL                        0              10,727              10,727
CSU                      n/a              18,882              18,882
Other-Non UC             n/a             466,127             466,127
                       _______             ______              _____
                     410,661             908,870           1,319,531


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.5
  Standard deviation in seconds                              4.3

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.3


2.0 COMMAND mode statistics:
____________________________
Longest session recorded (minutes:seconds)              1096
Average number of searches completed per session         3.4
Retrievals per search - median                           2.0
Retrievals per search - average                         70.8
Retrievals per search - standard deviation            1497.3
Percent of searches completed with 0 results            30.5%

Percent of searches entered that are long                3.4%
Percent of long searches completed
  (includes partial results)                            62.7%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                       173,588    37.1%
  DISPLAY (excluding automatic displays)     150,833    32.2%
  ACFIND                                          28     0.0%
  BROWSE                                         612     0.1%
  SELECT                                         383     0.1%
  HELP                                         2,601     0.6%
  EXPLAIN                                      3,048     0.7%
  SET/RESET                                   13,070     2.8%
  SHOW                                           868     0.2%
  AT                                           8,865     1.9%
  ADD ON (AND, OR, AND NOT)                    5,472     1.2%
  LOGON or LOGOFF                             82,811    17.7%
  COMMENT                                          1     0.0%
  SAVE                                         3,120     0.7%
  USE                                          3,805     0.8%
  OTHER                                       19,325     4.1%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   24,778  13.5%   5,890   23.8%      10    88.7   616.9
  AUTHOR           6,781   3.7%   1,677   24.7%      13   111.1   470.2
  CORPORATE AUTH   1,715   0.9%     612   35.7%      29   805.8  6190.9
  EXACT CA            41   0.0%      12   29.3%      55  2154.6  7044.2
  TITLE WORD      37,978  20.6%  11,853   31.2%       4    43.1   394.0
  EXACT TITLE     25,768  14.0%   7,294   28.3%       2    20.5   139.8
  TITLE -> TW      4,154   2.3%   1,065   25.6%       7    65.4   459.3
  TITLE -> XT      5,412   2.9%   2,316   42.8%       1     9.0    86.9
  SUBJECT         22,487  12.2%  13,755   61.2%       8   224.6  1375.5
  EXACT SUBJECT      458   0.2%     111   24.2%      71   526.1  1595.2
  PERIODICAL      29,572  16.1%   5,787   19.6%       5   100.6  1428.4
  EXACT PE        10,551   5.7%   1,611   15.3%       3    45.8  1069.8
  RPE                  3   0.0%       1   33.3%      28    28.0    25.5
  XRP                  6   0.0%       0    0.0%       4     3.8     1.7
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           341   0.2%      45   13.2%      84  6588.5 28303.8
  DATE             5,040   2.7%     856   17.0%       2    49.9   727.2
  FORM             1,655   0.9%     461   27.9%      10   345.3  2539.1
  NUMBER*            119   0.1%      57   47.9%       4    35.4    89.8
  MUSIC*              55   0.0%      43   78.2%      41   280.3   415.8
  SERIES           4,158   2.3%   1,358   32.7%       3    96.7  1556.4
  UNIFORM TITLE       36   0.0%      17   47.2%      11    66.2   150.6
  Other indexes    2,829   1.5%     990   35.0%       1    44.7   370.1

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple        12,194   7.1%   3,046   25.0%       3    62.8   775.8
  Single         159,150  92.9%  49,618   31.2%       5   106.0  1883.5


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       68  12.4%      13   19.1%       8    51.1   172.2
  CORPORATE AUTH       8   1.5%       3   37.5%      17    40.4    66.7
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            415  75.7%      83   20.0%      45   153.1   320.9
  EXACT SUBJECT       47   8.6%       6   12.8%      21   139.0   362.5
  UNIFORM TITLE        1   0.2%       1    100%       0     0.0     0.0
  SERIES               9   1.6%       5   55.6%       2     8.3    13.2

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             587   100%     119   20.3%      29   130.0   299.7


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.4%
  BRIEF                                                 65.3%
  LONG                                                  11.0%
  MARC                                                   4.0%
  FIELDS                                                 2.7%
  TAG                                                    3.3%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        3.3%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                9.1%

Ten most frequent errors:
  1. DISPLAY command - no FIND results                  25.5%
  2. NS command - no next screen                        25.0%
  3. First word of command is invalid                   18.6%
  4. FIND command with invalid index name                8.1%
  5. DISPLAY command contains invalid word               3.4%
  6. Max. # of ports to a Z39 db are in use              2.2%
  7. Search term missing from search command             1.8%
  8. PS command - no previous screen                     1.5%
  9. KW search in database w/o KW index                  1.4%
 10. Valid command at an inappropriate time              1.1%
 11. All others                                         11.3%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              24.0%
  2. FIND                                               14.6%
  3. INDEXES                                             7.4%
  4. COMMAND WORDS                                       5.4%
  5. Unrecognized term                                   5.3%
  6. PASSWORDS                                           4.0%
  7. DATABASES                                           2.9%
  8. DISPLAY                                             2.2%
  9. CATALOG                                             1.9%
 10. LOCATE (PE DB)                                      1.4%
 11. All others                                         30.8%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 25.3%
  2. First word of command is invalid                   14.0%
  3. FIND command with invalid index name               10.4%
  4. DISPLAY command - middle of >1 screen               3.5%
  5. NS command - no next screen                         2.8%
  6. DISPLAY command-first of >1 screen                  2.7%
  7. DISPLAY command-complete in one screen              2.6%
  8. FIND command retrieves >1 book                      2.6%
  9. F/BR with index invalid in current DB               2.3%
 10. KW search in database w/o KW index                  2.0%
 11. All others                                         31.9%

Ten most frequent SHOW requests:
  1. HISTORY                                            51.6%
  2. SEARCH                                             10.1%
  3. GLOSSARY                                            9.3%
  4. SETTINGS                                            5.3%
  5. MAIL STATUS                                         3.3%
  6. DATABASE NEWS                                       2.2%
  7. UCSF PASSWORDS                                      1.1%
  8. TIME                                                1.0%
  9. NEWS                                                1.0%
 10. SYSTEM NEWS                                         0.8%
 11. All others                                         14.5%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)