MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 07/01/01 through 07/31/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               2,655               9,224              11,879
Davis                  6,329                 880               7,209
Irvine                 2,726                   0               2,726
Los Angeles               44               2,073               2,117
Riverside              1,898                 401               2,299
San Diego              1,680                 719               2,399
San Francisco          1,209                   0               1,209
Santa Barbara            877                 676               1,553
Santa Cruz             1,288                 504               1,792
LBL                        0                 407                 407
LLL                        0                 279                 279
Other - UC               160                 755                 915
CSL                        0                 596                 596
CSU                      n/a                 577                 577
Other-Non UC             n/a              17,134              17,134
                       _______             ______              _____
                      18,866              34,225              53,091


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.            1,188            3,617                 28,057
     2-4  a.m.              947            3,532                 26,818
     4-6  a.m.              868            3,066                 21,239
     6-8  a.m.            1,927            6,375                 29,830
     8-10 a.m.            6,855           22,768                200,542
    10-12 a.m.           10,110           34,058                352,459
    12-2  p.m.            9,079           31,202                268,371
     2-4  p.m.           10,545           37,456                257,000
     4-6  p.m.            6,440           21,529                179,682
     6-8  p.m.            2,185            6,526                 98,544
     8-10 p.m.            1,413            3,937                 35,935
    10-12 p.m.            1,534            4,120                 40,941
    __________       __________       __________      _________________
        Total:           53,091          178,186              1,539,418


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               7,244              27,688              34,932
Davis                 23,301               3,498              26,799
Irvine                10,291                   0              10,291
Los Angeles               73               5,088               5,161
Riverside              7,688                 764               8,452
San Diego              7,432               1,529               8,961
San Francisco          1,876                   0               1,876
Santa Barbara          2,991               1,716               4,707
Santa Cruz             8,427               1,265               9,692
LBL                        0                 534                 534
LLL                        0                 976                 976
Other - UC               156               2,779               2,935
CSL                        0               1,094               1,094
CSU                      n/a               1,974               1,974
Other-Non UC             n/a              59,802              59,802
                       _______             ______              _____
                      69,479             108,707             178,186

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              59,918             202,335             262,253
Davis                144,413              18,635             163,048
Irvine                68,920                   0              68,920
Los Angeles              597              42,722              43,319
Riverside             50,755               7,991              58,746
San Diego             38,464              16,802              55,266
San Francisco         14,366                   0              14,366
Santa Barbara         26,756              13,240              39,996
Santa Cruz            27,730              10,753              38,483
LBL                        0               5,524               5,524
LLL                        0              10,968              10,968
Other - UC             2,158              18,849              21,007
CSL                        0               8,447               8,447
CSU                      n/a              18,496              18,496
Other-Non UC             n/a             730,579             730,579
                       _______             ______              _____
                     434,077           1,105,341           1,539,418


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.5
  Standard deviation in seconds                              2.2

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              1.2


2.0 COMMAND mode statistics:
____________________________
Longest session recorded (minutes:seconds)              1164
Average number of searches completed per session         3.3
Retrievals per search - median                           2.0
Retrievals per search - average                         57.8
Retrievals per search - standard deviation             973.6
Percent of searches completed with 0 results            27.1%

Percent of searches entered that are long                3.8%
Percent of long searches completed
  (includes partial results)                            63.3%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                       171,370    36.0%
  DISPLAY (excluding automatic displays)     152,957    32.1%
  ACFIND                                          28     0.0%
  BROWSE                                       1,031     0.2%
  SELECT                                         575     0.1%
  HELP                                         2,768     0.6%
  EXPLAIN                                      3,229     0.7%
  SET/RESET                                   13,837     2.9%
  SHOW                                           889     0.2%
  AT                                          10,400     2.2%
  ADD ON (AND, OR, AND NOT)                    6,754     1.4%
  LOGON or LOGOFF                             84,712    17.8%
  COMMENT                                          4     0.0%
  SAVE                                         4,070     0.9%
  USE                                          3,849     0.8%
  OTHER                                       19,782     4.2%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   27,056  15.1%   6,718   24.8%       9    79.8   747.3
  AUTHOR           6,916   3.9%   1,689   24.4%      12   119.5   471.1
  CORPORATE AUTH   2,061   1.2%     737   35.8%      21   696.4  4387.8
  EXACT CA            35   0.0%      17   48.6%       9   921.8  2237.5
  TITLE WORD      41,050  22.9%  13,048   31.8%       4    46.4   856.1
  EXACT TITLE     31,427  17.5%   8,934   28.4%       2    19.5   139.9
  TITLE -> TW      4,406   2.5%   1,180   26.8%       9    59.6   321.3
  TITLE -> XT      5,323   3.0%   2,455   46.1%       1    10.1    81.1
  SUBJECT          7,038   3.9%   2,488   35.3%      37   368.1  1692.3
  EXACT SUBJECT      371   0.2%      94   25.3%      63   338.6   788.0
  PERIODICAL      29,108  16.2%   5,653   19.4%       4    92.4  1133.0
  EXACT PE        11,523   6.4%   1,876   16.3%       3    24.6   346.9
  RPE                 17   0.0%       0    0.0%       6    11.4    11.5
  XRP                 15   0.0%       0    0.0%       5     8.7     8.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           312   0.2%      51   16.3%      30  1103.3 14170.9
  DATE             2,605   1.5%     626   24.0%       4    65.1   346.5
  FORM             1,823   1.0%     465   25.5%       9   248.9  2143.3
  NUMBER*            115   0.1%      67   58.3%       2   567.6  3621.9
  MUSIC*              49   0.0%      25   51.0%       4   246.5   449.4
  SERIES           4,237   2.4%   1,315   31.0%       3    61.5   486.1
  UNIFORM TITLE       19   0.0%      10   52.6%      30   193.6   266.8
  Other indexes    3,624   2.0%   1,515   41.8%       1    20.3   317.6

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         9,785   5.8%   2,803   28.6%       3    59.9   612.3
  Single         159,065  94.2%  43,248   27.2%       4    81.7  1175.6


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH      147  15.7%      22   15.0%       3    28.1   115.6
  CORPORATE AUTH       5   0.5%       1   20.0%       7     8.5     8.9
  EXACT CA             2   0.2%       0    0.0%       1     1.0     0.0
  SUBJECT            715  76.3%     126   17.6%      47  3023.3 13120.9
  EXACT SUBJECT       48   5.1%       5   10.4%      21   152.0   534.5
  UNIFORM TITLE        1   0.1%       1    100%       0     0.0     0.0
  SERIES              19   2.0%       4   21.1%      15    53.9   103.1

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             968   100%     163   16.8%      26  2226.3 11298.6


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.3%
  BRIEF                                                 66.2%
  LONG                                                  11.3%
  MARC                                                   3.8%
  FIELDS                                                 2.1%
  TAG                                                    3.2%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        3.2%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.3%

Ten most frequent errors:
  1. NS command - no next screen                        33.0%
  2. First word of command is invalid                   24.0%
  3. FIND command with invalid index name               10.9%
  4. DISPLAY command contains invalid word               4.4%
  5. Search term missing from search command             2.6%
  6. Max. # of ports to a Z39 db are in use              2.4%
  7. DISPLAY command - no FIND results                   1.9%
  8. PS command - no previous screen                     1.9%
  9. KW search in database w/o KW index                  1.7%
 10. Valid command at an inappropriate time              1.7%
 11. All others                                         15.4%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              21.4%
  2. FIND                                               12.1%
  3. Unrecognized term                                   6.2%
  4. INDEXES                                             6.0%
  5. COMMAND WORDS                                       5.8%
  6. PASSWORDS                                           3.8%
  7. DISPLAY                                             2.8%
  8. DATABASES                                           2.6%
  9. 1714                                                2.6%
 10. LOCATE (PE DB)                                      1.6%
 11. All others                                         35.2%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 24.2%
  2. First word of command is invalid                   13.1%
  3. FIND command with invalid index name               10.6%
  4. DISPLAY command - middle of >1 screen               3.4%
  5. DISPLAY command-first of >1 screen                  2.9%
  6. NS command - no next screen                         2.8%
  7. FIND command retrieves >1 book                      2.7%
  8. DISPLAY command - last of >1 screen                 2.4%
  9. DISPLAY command-complete in one screen              2.2%
 10. TW search with zero results                         2.2%
 11. All others                                         33.5%

Ten most frequent SHOW requests:
  1. HISTORY                                            52.8%
  2. SEARCH                                             10.7%
  3. GLOSSARY                                            9.7%
  4. SETTINGS                                            4.1%
  5. DATABASE NEWS                                       3.1%
  6. SYSTEM NEWS                                         1.3%
  7. MAIL STATUS                                         1.2%
  8. TIME                                                1.1%
  9. 2292                                                1.0%
 10. UCSF PASSWORDS                                      0.8%
 11. All others                                         14.2%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)