MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 08/01/01 through 08/31/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               2,659               9,926              12,585
Davis                  6,463                 970               7,433
Irvine                 2,613                   0               2,613
Los Angeles               39               1,883               1,922
Riverside              1,837                 303               2,140
San Diego              1,720                 593               2,313
San Francisco          1,046                   0               1,046
Santa Barbara            856                 501               1,357
Santa Cruz             1,297                 710               2,007
LBL                        0                 409                 409
LLL                        0                 261                 261
Other - UC               205                 797               1,002
CSL                        0                 561                 561
CSU                      n/a                 463                 463
Other-Non UC             n/a              17,079              17,079
                       _______             ______              _____
                      18,735              34,456              53,191


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.            1,032            3,886                 33,146
     2-4  a.m.              786            2,438                 22,155
     4-6  a.m.              812            2,471                 18,477
     6-8  a.m.            1,881            5,351                 84,853
     8-10 a.m.            7,018           23,473                190,291
    10-12 a.m.           10,009           34,169                261,396
    12-2  p.m.            9,346           32,945                293,644
     2-4  p.m.           10,668           39,396                302,078
     4-6  p.m.            6,648           25,197                212,940
     6-8  p.m.            2,262            7,529                 85,660
     8-10 p.m.            1,443            4,266                 25,662
    10-12 p.m.            1,286            4,781                 35,624
    __________       __________       __________      _________________
        Total:           53,191          185,902              1,565,926


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               7,172              30,991              38,163
Davis                 24,074               4,236              28,310
Irvine                 9,565                   0               9,565
Los Angeles               70               4,630               4,700
Riverside              7,211                 664               7,875
San Diego             11,899               1,421              13,320
San Francisco          2,165                   0               2,165
Santa Barbara          2,927               1,146               4,073
Santa Cruz             9,978               1,707              11,685
LBL                        0                 566                 566
LLL                        0                 735                 735
Other - UC               234               2,076               2,310
CSL                        0                 829                 829
CSU                      n/a               1,537               1,537
Other-Non UC             n/a              60,069              60,069
                       _______             ______              _____
                      75,295             110,607             185,902

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              61,449             233,240             294,689
Davis                141,838              19,243             161,081
Irvine                71,595                   0              71,595
Los Angeles            3,139              40,853              43,992
Riverside             44,374               6,480              50,854
San Diego             45,120              10,592              55,712
San Francisco         12,765                   0              12,765
Santa Barbara         25,748              17,595              43,343
Santa Cruz            32,680              15,427              48,107
LBL                        0               4,126               4,126
LLL                        0               8,327               8,327
Other - UC             1,883              15,962              17,845
CSL                        0               6,103               6,103
CSU                      n/a              18,804              18,804
Other-Non UC             n/a             728,583             728,583
                       _______             ______              _____
                     440,591           1,125,335           1,565,926


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.6
  Standard deviation in seconds                              3.1

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              6.1


2.0 COMMAND mode statistics:
____________________________
Longest session recorded (minutes:seconds)              1189
Average number of searches completed per session         3.4
Retrievals per search - median                           2.0
Retrievals per search - average                         56.6
Retrievals per search - standard deviation             930.7
Percent of searches completed with 0 results            26.2%

Percent of searches entered that are long                3.7%
Percent of long searches completed
  (includes partial results)                            61.4%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                       177,952    36.8%
  DISPLAY (excluding automatic displays)     155,942    32.2%
  ACFIND                                          29     0.0%
  BROWSE                                         945     0.2%
  SELECT                                         528     0.1%
  HELP                                         2,615     0.5%
  EXPLAIN                                      2,975     0.6%
  SET/RESET                                   13,973     2.9%
  SHOW                                           933     0.2%
  AT                                          10,525     2.2%
  ADD ON (AND, OR, AND NOT)                    7,875     1.6%
  LOGON or LOGOFF                             84,365    17.4%
  COMMENT                                          2     0.0%
  SAVE                                         2,863     0.6%
  USE                                          3,458     0.7%
  OTHER                                       19,121     3.9%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   28,783  15.5%   6,840   23.8%      10    82.2   429.4
  AUTHOR           6,485   3.5%   1,595   24.6%      13   104.2   409.8
  CORPORATE AUTH   1,832   1.0%     663   36.2%      20   679.4  3956.0
  EXACT CA            50   0.0%      20   40.0%     111   833.7  2414.9
  TITLE WORD      47,019  25.3%  13,994   29.8%       3    38.1   426.6
  EXACT TITLE     30,618  16.5%   8,745   28.6%       2    25.1   243.1
  TITLE -> TW      4,294   2.3%   1,039   24.2%       8    65.1   826.2
  TITLE -> XT      5,536   3.0%   2,311   41.7%       1    10.5   119.4
  SUBJECT          6,510   3.5%   2,192   33.7%      41   468.6  4481.0
  EXACT SUBJECT      481   0.3%     111   23.1%      49   357.1   843.3
  PERIODICAL      29,510  15.9%   5,745   19.5%       5    82.8  1022.5
  EXACT PE        11,836   6.4%   2,138   18.1%       3    36.0   560.7
  RPE                  9   0.0%       2   22.2%       3     9.6    10.3
  XRP                  4   0.0%       0    0.0%      12     9.8     6.1
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           367   0.2%      98   26.7%      36   654.5  2540.0
  DATE             2,702   1.5%     596   22.1%       4   112.6  1525.8
  FORM             1,780   1.0%     427   24.0%      11   134.4  1498.8
  NUMBER*            165   0.1%      61   37.0%       4   188.1   974.6
  MUSIC*              52   0.0%      32   61.5%     358   499.0   537.5
  SERIES           4,423   2.4%   1,432   32.4%       2    81.3  1120.4
  UNIFORM TITLE       18   0.0%       8   44.4%       5   224.0   350.0
  Other indexes    3,397   1.8%   1,364   40.2%       1    15.5   269.3

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple        10,155   5.8%   2,933   28.9%       3    59.6   925.3
  Single         165,069  94.2%  43,438   26.3%       4    78.9  1107.5


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH      121  14.4%      15   12.4%       3    24.2    83.5
  CORPORATE AUTH       2   0.2%       0    0.0%       3     3.0     2.8
  EXACT CA             1   0.1%       0    0.0%       1     1.0     0.0
  SUBJECT            634  75.3%     110   17.3%      56  2253.6 10492.3
  EXACT SUBJECT       59   7.0%      17   28.8%      60   301.5   850.3
  UNIFORM TITLE        4   0.5%       2   50.0%   9,116  9116.0 12890.6
  SERIES              21   2.5%       0    0.0%  14,415 37039.7 43505.8

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             883   100%     152   17.2%      33  2726.3 12919.0


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.6%
  BRIEF                                                 67.2%
  LONG                                                   9.9%
  MARC                                                   3.8%
  FIELDS                                                 2.4%
  TAG                                                    3.0%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        3.1%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.0%

Ten most frequent errors:
  1. NS command - no next screen                        33.1%
  2. First word of command is invalid                   25.1%
  3. FIND command with invalid index name               10.9%
  4. DISPLAY command contains invalid word               4.2%
  5. Search term missing from search command             2.5%
  6. Max. # of ports to a Z39 db are in use              2.2%
  7. PS command - no previous screen                     2.0%
  8. KW search in database w/o KW index                  1.7%
  9. DISPLAY command - no FIND results                   1.7%
 10. Valid command at an inappropriate time              1.6%
 11. All others                                         15.1%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              21.6%
  2. FIND                                               12.0%
  3. INDEXES                                             6.6%
  4. Unrecognized term                                   5.9%
  5. COMMAND WORDS                                       5.6%
  6. PASSWORDS                                           4.3%
  7. DISPLAY                                             2.7%
  8. DATABASES                                           2.0%
  9. MAIL                                                1.6%
 10. ADD-ON SEARCH                                       1.5%
 11. All others                                         36.3%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 25.5%
  2. First word of command is invalid                   12.1%
  3. FIND command with invalid index name               11.2%
  4. DISPLAY command - middle of >1 screen               3.7%
  5. FIND command retrieves >1 book                      3.2%
  6. NS command - no next screen                         2.8%
  7. DISPLAY command-first of >1 screen                  2.3%
  8. DISPLAY command-complete in one screen              2.1%
  9. DISPLAY command - last of >1 screen                 2.1%
 10. TW search with zero results                         2.0%
 11. All others                                         33.0%

Ten most frequent SHOW requests:
  1. HISTORY                                            45.1%
  2. SEARCH                                              8.5%
  3. GLOSSARY                                            7.7%
  4. SETTINGS                                            5.6%
  5. MAIL STATUS                                         5.5%
  6. DATABASE NEWS                                       3.2%
  7. BOOK STATISTICS                                     1.1%
  8. SYSTEMS INFORMATION                                 1.1%
  9. NEWS                                                1.0%
 10. Z39.50 NEWS                                         0.9%
 11. All others                                         20.3%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)