MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 09/01/01 through 09/30/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               2,866               9,199              12,065
Davis                  6,527                 772               7,299
Irvine                 2,312                   0               2,312
Los Angeles               52               1,563               1,615
Riverside              1,668                 246               1,914
San Diego              1,299                 631               1,930
San Francisco            869                   0                 869
Santa Barbara            709                 441               1,150
Santa Cruz               762                 521               1,283
LBL                        0                 360                 360
LLL                        0                 251                 251
Other - UC               144                 948               1,092
CSL                        0                 484                 484
CSU                      n/a                 527                 527
Other-Non UC             n/a              15,311              15,311
                       _______             ______              _____
                      17,208              31,254              48,462


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              986            3,447                 22,924
     2-4  a.m.              746            2,681                 19,517
     4-6  a.m.              766            2,669                 24,693
     6-8  a.m.            1,694            4,993                 34,571
     8-10 a.m.            6,189           19,793                140,026
    10-12 a.m.            8,996           31,032                220,568
    12-2  p.m.            8,411           27,463                206,611
     2-4  p.m.            9,783           34,957                253,017
     4-6  p.m.            6,122           20,749                149,530
     6-8  p.m.            2,098            6,300                 48,781
     8-10 p.m.            1,352            3,519                 32,974
    10-12 p.m.            1,319            3,955                 29,186
    __________       __________       __________      _________________
        Total:           48,462          161,558              1,182,398


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               7,266              28,851              36,117
Davis                 23,753               3,088              26,841
Irvine                 8,015                   0               8,015
Los Angeles              106               3,736               3,842
Riverside              5,969                 599               6,568
San Diego              5,567               1,409               6,976
San Francisco          1,591                   0               1,591
Santa Barbara          2,450                 878               3,328
Santa Cruz             6,764               1,122               7,886
LBL                        0                 491                 491
LLL                        0                 755                 755
Other - UC               124               2,600               2,724
CSL                        0                 705                 705
CSU                      n/a               2,041               2,041
Other-Non UC             n/a              53,678              53,678
                       _______             ______              _____
                      61,605              99,953             161,558

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              63,900             217,625             281,525
Davis                134,004              14,687             148,691
Irvine                62,829                   0              62,829
Los Angeles            1,194              36,099              37,293
Riverside             40,868               6,771              47,639
San Diego             22,164               8,685              30,849
San Francisco         10,510                   0              10,510
Santa Barbara         23,929               7,606              31,535
Santa Cruz            21,898               9,219              31,117
LBL                        0               3,942               3,942
LLL                        0               7,125               7,125
Other - UC               915              18,914              19,829
CSL                        0               5,300               5,300
CSU                      n/a              21,228              21,228
Other-Non UC             n/a             442,986             442,986
                       _______             ______              _____
                     382,211             800,187           1,182,398


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.5
  Standard deviation in seconds                              2.5

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              1.8


2.0 COMMAND mode statistics:
____________________________
Longest session recorded (minutes:seconds)              1108
Average number of searches completed per session         3.3
Retrievals per search - median                           2.0
Retrievals per search - average                         61.7
Retrievals per search - standard deviation            1220.9
Percent of searches completed with 0 results            26.9%

Percent of searches entered that are long                3.8%
Percent of long searches completed
  (includes partial results)                            62.9%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                       155,201    36.0%
  DISPLAY (excluding automatic displays)     135,854    31.5%
  ACFIND                                          69     0.0%
  BROWSE                                       1,028     0.2%
  SELECT                                         612     0.1%
  HELP                                         3,056     0.7%
  EXPLAIN                                      3,129     0.7%
  SET/RESET                                   12,667     2.9%
  SHOW                                         1,014     0.2%
  AT                                           9,659     2.2%
  ADD ON (AND, OR, AND NOT)                    6,246     1.5%
  LOGON or LOGOFF                             77,811    18.1%
  COMMENT                                          4     0.0%
  SAVE                                         3,023     0.7%
  USE                                          2,558     0.6%
  OTHER                                       18,694     4.3%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   23,824  14.7%   5,866   24.6%      11    80.1   402.2
  AUTHOR           6,346   3.9%   1,518   23.9%      11   123.0   553.1
  CORPORATE AUTH   1,756   1.1%     653   37.2%      15   476.3  4205.3
  EXACT CA            36   0.0%      16   44.4%      34   840.6  1836.0
  TITLE WORD      36,882  22.7%  11,481   31.1%       4    50.0   772.1
  EXACT TITLE     28,251  17.4%   8,226   29.1%       2    23.0   144.6
  TITLE -> TW      4,365   2.7%   1,100   25.2%       7    46.0   143.2
  TITLE -> XT      5,244   3.2%   2,409   45.9%       1    24.4   515.9
  SUBJECT          7,522   4.6%   2,503   33.3%      42   473.9  4760.9
  EXACT SUBJECT      384   0.2%      74   19.3%      47   403.2  1073.2
  PERIODICAL      24,921  15.3%   4,772   19.1%       4    82.1   919.9
  EXACT PE        10,204   6.3%   1,586   15.5%       3    35.3   717.8
  RPE                 20   0.0%       1    5.0%       3    53.3   206.8
  XRP                 21   0.0%       0    0.0%       3     5.9    12.9
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           312   0.2%      56   17.9%      33  1166.7 14624.1
  DATE             2,422   1.5%     571   23.6%       4    95.4  1008.5
  FORM             1,963   1.2%     457   23.3%      15   190.7  1309.6
  NUMBER*             81   0.0%      25   30.9%       6   211.3   557.0
  MUSIC*             205   0.1%     114   55.6%      14   410.8   831.8
  SERIES           3,622   2.2%   1,101   30.4%       2    62.6   315.5
  UNIFORM TITLE       25   0.0%       4   16.0%      32  1459.8  1703.3
  Other indexes    4,201   2.6%   1,585   37.7%       1    20.3   349.1

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         9,216   6.0%   2,507   27.2%       4    72.8   587.0
  Single         143,659  94.0%  39,003   27.1%       4    86.3  1490.4


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       48   5.2%       7   14.6%       5    53.0   140.4
  CORPORATE AUTH       9   1.0%       2   22.2%      14    29.3    38.9
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            802  86.3%     166   20.7%      26   206.3  2423.4
  EXACT SUBJECT       60   6.5%       9   15.0%      19    79.9   157.4
  UNIFORM TITLE        1   0.1%       1    100%       0     0.0     0.0
  SERIES               9   1.0%       1   11.1%     121   128.8   116.1

  By number of indexes:
  Multiple             2   0.2%       2    100%       0     0.0     0.0
  Single             974  99.8%     193   19.8%      23   178.7  2188.0


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                 9.9%
  BRIEF                                                 67.6%
  LONG                                                   9.6%
  MARC                                                   4.2%
  FIELDS                                                 2.8%
  TAG                                                    2.9%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        3.0%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.5%

Ten most frequent errors:
  1. NS command - no next screen                        32.0%
  2. First word of command is invalid                   25.4%
  3. FIND command with invalid index name               12.3%
  4. DISPLAY command contains invalid word               3.7%
  5. Search term missing from search command             2.7%
  6. Max. # of ports to a Z39 db are in use              2.2%
  7. PS command - no previous screen                     2.1%
  8. DISPLAY command - no FIND results                   1.7%
  9. Valid command at an inappropriate time              1.5%
 10. KW search in database w/o KW index                  1.5%
 11. All others                                         14.8%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              24.9%
  2. FIND                                               13.1%
  3. INDEXES                                             6.5%
  4. COMMAND WORDS                                       5.9%
  5. Unrecognized term                                   5.5%
  6. PASSWORDS                                           4.2%
  7. DISPLAY                                             3.0%
  8. NRLF                                                2.0%
  9. DATABASES                                           2.0%
 10. LOCATE (PE DB)                                      1.5%
 11. All others                                         31.4%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 24.4%
  2. First word of command is invalid                   14.9%
  3. FIND command with invalid index name               12.7%
  4. DISPLAY command - middle of >1 screen               4.1%
  5. DISPLAY command-first of >1 screen                  3.2%
  6. FIND command retrieves >1 book                      2.7%
  7. NS command - no next screen                         2.3%
  8. TW search with zero results                         2.0%
  9. DISPLAY command-complete in one screen              2.0%
 10. DISPLAY command - last of >1 screen                 1.9%
 11. All others                                         29.8%

Ten most frequent SHOW requests:
  1. HISTORY                                            44.4%
  2. SEARCH                                             10.4%
  3. GLOSSARY                                            9.1%
  4. SETTINGS                                            6.1%
  5. UPDATE                                              2.9%
  6. DATABASE NEWS                                       2.4%
  7. MAIL STATUS                                         1.7%
  8. UCSF PASSWORDS                                      1.2%
  9. NEWS                                                1.2%
 10. DATABASES                                           1.2%
 11. All others                                         19.3%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)