MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 10/01/01 through 10/31/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               3,126              10,316              13,442
Davis                  8,795                 964               9,759
Irvine                 2,801                   0               2,801
Los Angeles               43               2,151               2,194
Riverside              1,905                 428               2,333
San Diego              1,570                 646               2,216
San Francisco            977                   0                 977
Santa Barbara          1,137                 556               1,693
Santa Cruz               965                 696               1,661
LBL                        0                 372                 372
LLL                        0                 312                 312
Other - UC               165                 976               1,141
CSL                        0                 618                 618
CSU                      n/a                 717                 717
Other-Non UC             n/a              16,691              16,691
                       _______             ______              _____
                      21,484              35,443              56,927


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.            1,070            2,989                 24,274
     2-4  a.m.              770            1,807                 15,537
     4-6  a.m.              790            1,999                 16,733
     6-8  a.m.            1,800            4,960                 38,357
     8-10 a.m.            7,025           24,113                171,944
    10-12 a.m.           10,778           38,968                260,603
    12-2  p.m.           10,394           36,858                252,725
     2-4  p.m.           11,285           39,572                264,690
     4-6  p.m.            7,306           24,289                180,120
     6-8  p.m.            2,491            7,893                 59,261
     8-10 p.m.            1,771            4,840                 46,935
    10-12 p.m.            1,447            5,223                 37,007
    __________       __________       __________      _________________
        Total:           56,927          193,511              1,368,186


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               8,152              31,882              40,034
Davis                 34,907               3,566              38,473
Irvine                10,701                   0              10,701
Los Angeles               60               5,974               6,034
Riverside              7,048                 986               8,034
San Diego              5,333               1,194               6,527
San Francisco          1,572                   0               1,572
Santa Barbara          4,704               1,286               5,990
Santa Cruz             8,838               1,564              10,402
LBL                        0                 506                 506
LLL                        0                 930                 930
Other - UC               145               2,956               3,101
CSL                        0                 712                 712
CSU                      n/a               2,989               2,989
Other-Non UC             n/a              57,506              57,506
                       _______             ______              _____
                      81,460             112,051             193,511

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              73,024             228,794             301,818
Davis                201,235              17,062             218,297
Irvine                73,042                   0              73,042
Los Angeles              334              42,461              42,795
Riverside             51,702               6,216              57,918
San Diego             27,454              10,657              38,111
San Francisco         10,345                   0              10,345
Santa Barbara         47,545              14,769              62,314
Santa Cruz            24,553              14,479              39,032
LBL                        0               4,012               4,012
LLL                        0               8,440               8,440
Other - UC               484              21,028              21,512
CSL                        0               5,648               5,648
CSU                      n/a              30,192              30,192
Other-Non UC             n/a             454,710             454,710
                       _______             ______              _____
                     509,718             858,468           1,368,186


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.7
  Standard deviation in seconds                              3.5

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.4
  Standard deviation in seconds                              3.0


2.0 COMMAND mode statistics:
____________________________
Longest session recorded (minutes:seconds)              1290
Average number of searches completed per session         3.3
Retrievals per search - median                           2.0
Retrievals per search - average                         87.7
Retrievals per search - standard deviation            1648.8
Percent of searches completed with 0 results            26.7%

Percent of searches entered that are long                3.7%
Percent of long searches completed
  (includes partial results)                            63.2%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                       186,659    36.1%
  DISPLAY (excluding automatic displays)     167,397    32.3%
  ACFIND                                          49     0.0%
  BROWSE                                       1,384     0.3%
  SELECT                                         933     0.2%
  HELP                                         3,613     0.7%
  EXPLAIN                                      3,521     0.7%
  SET/RESET                                   14,687     2.8%
  SHOW                                         1,410     0.3%
  AT                                          11,654     2.3%
  ADD ON (AND, OR, AND NOT)                    6,730     1.3%
  LOGON or LOGOFF                             91,775    17.7%
  COMMENT                                          2     0.0%
  SAVE                                         3,387     0.7%
  USE                                          3,373     0.7%
  OTHER                                       21,192     4.1%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   27,215  13.9%   6,497   23.9%      10   100.4  1385.5
  AUTHOR           6,975   3.6%   1,727   24.8%      12   115.3   485.5
  CORPORATE AUTH   1,971   1.0%     722   36.6%      15   755.5  5764.8
  EXACT CA           137   0.1%      18   13.1%       3   172.3   998.5
  TITLE WORD      44,857  22.9%  14,422   32.1%       4    50.3  1329.1
  EXACT TITLE     32,809  16.7%   8,812   26.9%       2    19.3   130.2
  TITLE -> TW      4,482   2.3%   1,061   23.7%       8    74.4   925.4
  TITLE -> XT      5,832   3.0%   2,619   44.9%       1    10.2   157.6
  SUBJECT          9,376   4.8%   3,269   34.9%      39   474.8  4622.4
  EXACT SUBJECT      654   0.3%     153   23.4%      59   509.0  2877.3
  PERIODICAL      32,702  16.7%   6,766   20.7%       4    91.3  1119.1
  EXACT PE        12,743   6.5%   2,091   16.4%       3    33.9   830.3
  RPE                 13   0.0%       9   69.2%       2    41.3    79.8
  XRP                  6   0.0%       1   16.7%       3     3.6     3.7
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           506   0.3%      91   18.0%      30   420.7  2408.9
  DATE             4,824   2.5%     921   19.1%       8  1009.6  5386.4
  FORM             2,577   1.3%     556   21.6%      14   262.0  3798.6
  NUMBER*            177   0.1%      46   26.0%       2   179.6   932.4
  MUSIC*              51   0.0%      35   68.6%       3    33.1    96.1
  SERIES           4,249   2.2%   1,297   30.5%       3   237.5  5767.0
  UNIFORM TITLE       53   0.0%      14   26.4%     117  1023.4  1505.0
  Other indexes    4,002   2.0%   1,692   42.3%       1    12.6   105.6

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple        11,183   6.1%   2,932   26.2%       4    99.7  2484.2
  Single         172,783  93.9%  46,772   27.1%       4   122.8  1907.6


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       96   7.6%      30   31.3%      11    45.0   106.3
  CORPORATE AUTH       3   0.2%       1   33.3%     103   103.0   137.2
  EXACT CA             2   0.2%       0    0.0%      30    30.0    28.3
  SUBJECT          1,107  87.2%     258   23.3%      45   182.3  1408.4
  EXACT SUBJECT       55   4.3%       4    7.3%      21   108.6   173.5
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               6   0.5%       0    0.0%      14    18.0    19.1

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single           1,306   100%     294   22.5%      37   162.9  1291.6


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.3%
  BRIEF                                                 66.3%
  LONG                                                   8.8%
  MARC                                                   3.9%
  FIELDS                                                 2.9%
  TAG                                                    3.9%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        4.0%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.7%

Ten most frequent errors:
  1. NS command - no next screen                        30.7%
  2. First word of command is invalid                   25.1%
  3. FIND command with invalid index name               11.4%
  4. Max. # of ports to a Z39 db are in use              5.4%
  5. DISPLAY command contains invalid word               3.8%
  6. Search term missing from search command             2.6%
  7. PS command - no previous screen                     2.0%
  8. KW search in database w/o KW index                  1.6%
  9. Valid command at an inappropriate time              1.5%
 10. DISPLAY command - no FIND results                   1.5%
 11. All others                                         14.5%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              26.3%
  2. FIND                                               14.2%
  3. INDEXES                                             6.8%
  4. COMMAND WORDS                                       6.2%
  5. Unrecognized term                                   5.5%
  6. PASSWORDS                                           4.6%
  7. DATABASES                                           2.6%
  8. DISPLAY                                             2.1%
  9. NRLF                                                1.8%
 10. LOCATE (PE DB)                                      1.6%
 11. All others                                         28.2%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 25.5%
  2. First word of command is invalid                   14.4%
  3. FIND command with invalid index name               13.0%
  4. DISPLAY command - middle of >1 screen               3.8%
  5. DISPLAY command-first of >1 screen                  3.1%
  6. FIND command retrieves >1 book                      2.4%
  7. NS command - no next screen                         2.2%
  8. DISPLAY command-complete in one screen              2.2%
  9. DISPLAY command - last of >1 screen                 2.0%
 10. TW search with zero results                         1.7%
 11. All others                                         29.7%

Ten most frequent SHOW requests:
  1. HISTORY                                            39.4%
  2. SEARCH                                              8.4%
  3. NEWS                                                7.6%
  4. GLOSSARY                                            6.3%
  5. STATISTICS                                          6.1%
  6. BOOK STATISTICS                                     5.0%
  7. SETTINGS                                            4.1%
  8. SYSTEMS INFORMATION                                 3.3%
  9. MEDLINE NEWS                                        2.0%
 10. MAIL STATUS                                         2.0%
 11. All others                                         15.7%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)