MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 11/01/01 through 11/30/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               3,158               9,160              12,318
Davis                  7,312                 904               8,216
Irvine                 2,184                   0               2,184
Los Angeles               44               2,007               2,051
Riverside              1,659                 402               2,061
San Diego              1,264                 635               1,899
San Francisco            871                   0                 871
Santa Barbara          1,004                 456               1,460
Santa Cruz               859                 561               1,420
LBL                        0                 327                 327
LLL                        0                 297                 297
Other - UC               111               1,104               1,215
CSL                        0                 547                 547
CSU                      n/a                 627                 627
Other-Non UC             n/a              15,524              15,524
                       _______             ______              _____
                      18,466              32,551              51,017


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              996            3,057                 23,677
     2-4  a.m.              911            2,845                 26,260
     4-6  a.m.              834            2,705                 21,103
     6-8  a.m.            1,706            4,888                 36,346
     8-10 a.m.            6,226           20,431                141,583
    10-12 a.m.            9,517           36,196                252,024
    12-2  p.m.            9,095           31,661                224,538
     2-4  p.m.           10,035           35,705                249,787
     4-6  p.m.            6,332           21,213                149,866
     6-8  p.m.            2,400            7,624                 64,577
     8-10 p.m.            1,577            4,040                 37,981
    10-12 p.m.            1,388            3,737                 33,692
    __________       __________       __________      _________________
        Total:           51,017          174,102              1,261,434


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               8,369              26,424              34,793
Davis                 28,317               3,726              32,043
Irvine                 9,237                   0               9,237
Los Angeles              473               4,711               5,184
Riverside              5,945                 940               6,885
San Diego              3,720               1,489               5,209
San Francisco          1,399                   0               1,399
Santa Barbara          5,378               1,032               6,410
Santa Cruz             8,939               1,562              10,501
LBL                        0                 366                 366
LLL                        0                 803                 803
Other - UC               153               3,336               3,489
CSL                        0                 658                 658
CSU                      n/a               2,254               2,254
Other-Non UC             n/a              54,871              54,871
                       _______             ______              _____
                      71,930             102,172             174,102

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              67,363             210,315             277,678
Davis                165,084              18,619             183,703
Irvine                57,744                   0              57,744
Los Angeles            1,614              35,382              36,996
Riverside             45,146               7,005              52,151
San Diego             20,678              13,019              33,697
San Francisco          9,396                   0               9,396
Santa Barbara         45,882              10,764              56,646
Santa Cruz            24,697              14,762              39,459
LBL                        0               2,862               2,862
LLL                        0               7,734               7,734
Other - UC               799              27,791              28,590
CSL                        0               5,590               5,590
CSU                      n/a              28,478              28,478
Other-Non UC             n/a             440,710             440,710
                       _______             ______              _____
                     438,403             823,031           1,261,434


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.6
  Standard deviation in seconds                              3.7

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.3
  Standard deviation in seconds                              1.1


2.0 COMMAND mode statistics:
____________________________
Longest session recorded (minutes:seconds)            763:22
Average number of searches completed per session         3.4
Retrievals per search - median                           2.0
Retrievals per search - average                         62.9
Retrievals per search - standard deviation             980.3
Percent of searches completed with 0 results            26.8%

Percent of searches entered that are long                3.9%
Percent of long searches completed
  (includes partial results)                            65.7%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                       167,575    35.8%
  DISPLAY (excluding automatic displays)     152,358    32.5%
  ACFIND                                          29     0.0%
  BROWSE                                       1,178     0.3%
  SELECT                                         719     0.2%
  HELP                                         3,500     0.7%
  EXPLAIN                                      3,378     0.7%
  SET/RESET                                   11,771     2.5%
  SHOW                                           991     0.2%
  AT                                          10,761     2.3%
  ADD ON (AND, OR, AND NOT)                    6,441     1.4%
  LOGON or LOGOFF                             84,117    18.0%
  COMMENT                                          2     0.0%
  SAVE                                         2,839     0.6%
  USE                                          3,450     0.7%
  OTHER                                       19,153     4.1%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   25,142  14.3%   5,884   23.4%      10    85.0   417.0
  AUTHOR           6,277   3.6%   1,555   24.8%      11    97.3   381.8
  CORPORATE AUTH   1,896   1.1%     703   37.1%      15   814.8  7609.6
  EXACT CA            75   0.0%      27   36.0%       6   306.1  1197.7
  TITLE WORD      38,708  22.0%  12,406   32.0%       4    45.3   478.6
  EXACT TITLE     29,662  16.9%   8,084   27.3%       2    20.4   130.0
  TITLE -> TW      4,383   2.5%   1,069   24.4%       8    89.8  1676.8
  TITLE -> XT      5,343   3.0%   2,376   44.5%       2    10.2    98.9
  SUBJECT          9,581   5.5%   3,421   35.7%      46   455.1  2740.7
  EXACT SUBJECT      674   0.4%     167   24.8%     106   544.2  1156.9
  PERIODICAL      30,107  17.1%   6,151   20.4%       4    74.5   901.3
  EXACT PE        11,743   6.7%   1,786   15.2%       3    23.9   269.3
  RPE                 12   0.0%       6   50.0%       8     7.8     3.4
  XRP                 11   0.0%       4   36.4%       4     4.3     2.2
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           291   0.2%      45   15.5%      47   755.8  6073.2
  DATE             2,631   1.5%     595   22.6%       4    99.4  1445.1
  FORM             1,645   0.9%     341   20.7%      18   255.9  2424.6
  NUMBER*            137   0.1%      68   49.6%       2   595.5  3298.9
  MUSIC*              30   0.0%      14   46.7%      98  1223.1  2314.1
  SERIES           3,592   2.0%   1,132   31.5%       4   116.3  1076.5
  UNIFORM TITLE       33   0.0%       9   27.3%      75   789.3  1362.7
  Other indexes    3,647   2.1%   1,498   41.1%       1    14.1    85.8

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         9,637   5.8%   2,482   25.8%       4    98.7  1627.2
  Single         155,573  94.2%  42,243   27.2%       4    86.2  1129.7


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       50   4.6%       6   12.0%       5    27.2    52.6
  CORPORATE AUTH       4   0.4%       2   50.0%      63    63.0     1.4
  EXACT CA             2   0.2%       1   50.0%      33    33.0     0.0
  SUBJECT            977  89.1%     207   21.2%      44   182.6   782.0
  EXACT SUBJECT       50   4.6%       2    4.0%      30    79.4   227.6
  UNIFORM TITLE        3   0.3%       0    0.0%      49   119.7   165.7
  SERIES              10   0.9%       1   10.0%       8    27.1    44.7

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single           1,117   100%     222   19.9%      33   164.1   728.8


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                10.5%
  BRIEF                                                 67.4%
  LONG                                                   9.9%
  MARC                                                   4.3%
  FIELDS                                                 2.8%
  TAG                                                    2.6%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.6%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                8.1%

Ten most frequent errors:
  1. NS command - no next screen                        29.1%
  2. First word of command is invalid                   24.6%
  3. FIND command with invalid index name               11.3%
  4. Max. # of ports to a Z39 db are in use             10.3%
  5. DISPLAY command contains invalid word               3.5%
  6. Search term missing from search command             2.3%
  7. PS command - no previous screen                     1.9%
  8. KW search in database w/o KW index                  1.5%
  9. Valid command at an inappropriate time              1.5%
 10. DISPLAY command - no FIND results                   1.3%
 11. All others                                         12.9%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              27.7%
  2. FIND                                               13.7%
  3. COMMAND WORDS                                       6.8%
  4. INDEXES                                             5.6%
  5. Unrecognized term                                   5.0%
  6. PASSWORDS                                           4.7%
  7. DISPLAY                                             2.4%
  8. DATABASES                                           2.0%
  9. CATALOG                                             2.0%
 10. ADD-ON SEARCH                                       1.5%
 11. All others                                         28.6%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 23.8%
  2. First word of command is invalid                   15.3%
  3. FIND command with invalid index name               13.0%
  4. DISPLAY command - middle of >1 screen               4.1%
  5. DISPLAY command-first of >1 screen                  3.5%
  6. NS command - no next screen                         2.7%
  7. FIND command retrieves >1 book                      2.7%
  8. Help requested from SET DB command                  2.1%
  9. DISPLAY command-complete in one screen              2.1%
 10. DISPLAY command - last of >1 screen                 2.0%
 11. All others                                         28.8%

Ten most frequent SHOW requests:
  1. HISTORY                                            43.4%
  2. SEARCH                                             10.8%
  3. GLOSSARY                                            8.7%
  4. SETTINGS                                            6.3%
  5. TIME                                                4.5%
  6. DATABASE NEWS                                       3.0%
  7. MEDLINE NEWS                                        2.6%
  8. NEWS                                                2.1%
  9. MAIL STATUS                                         1.8%
 10. SYSTEMS INFORMATION                                 1.6%
 11. All others                                         15.2%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)