MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 12/01/01 through 12/31/01

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               1,813               6,604               8,417
Davis                  4,854                 681               5,535
Irvine                 1,252                   0               1,252
Los Angeles               25               1,399               1,424
Riverside              1,116                 292               1,408
San Diego              1,202                 534               1,736
San Francisco            611                   0                 611
Santa Barbara            600                 387                 987
Santa Cruz               465                 486                 951
LBL                        0                 229                 229
LLL                        0                 224                 224
Other - UC               146                 590                 736
CSL                        0                 480                 480
CSU                      n/a                 358                 358
Other-Non UC             n/a              11,822              11,822
                       _______             ______              _____
                      12,084              24,086              36,170


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              675            2,014                 20,676
     2-4  a.m.              594            1,819                 16,183
     4-6  a.m.              537            1,700                 13,911
     6-8  a.m.            1,300            2,938                 21,368
     8-10 a.m.            4,664           16,375                114,517
    10-12 a.m.            6,984           25,014                176,393
    12-2  p.m.            6,285           22,495                160,660
     2-4  p.m.            7,116           25,104                181,747
     4-6  p.m.            4,284           15,368                119,876
     6-8  p.m.            1,659            5,431                 43,715
     8-10 p.m.            1,144            3,724                 29,625
    10-12 p.m.              928            2,519                 33,193
    __________       __________       __________      _________________
        Total:           36,170          124,501                931,864


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               4,631              22,428              27,059
Davis                 18,360               3,079              21,439
Irvine                 6,537                   0               6,537
Los Angeles               56               3,376               3,432
Riverside              4,311                 854               5,165
San Diego              3,755               1,143               4,898
San Francisco          1,006                   0               1,006
Santa Barbara          2,472                 804               3,276
Santa Cruz             2,678               1,247               3,925
LBL                        0                 199                 199
LLL                        0                 565                 565
Other - UC               119               1,754               1,873
CSL                        0                 557                 557
CSU                      n/a               1,185               1,185
Other-Non UC             n/a              43,385              43,385
                       _______             ______              _____
                      43,925              80,576             124,501

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              40,338             157,366             197,704
Davis                120,450              14,261             134,711
Irvine                42,185                   0              42,185
Los Angeles              278              28,312              28,590
Riverside             32,148               7,004              39,152
San Diego             19,311               9,465              28,776
San Francisco          8,500                   0               8,500
Santa Barbara         24,148               7,269              31,417
Santa Cruz            13,124              10,608              23,732
LBL                        0               2,115               2,115
LLL                        0               5,681               5,681
Other - UC               926              14,102              15,028
CSL                        0               5,340               5,340
CSU                      n/a              12,796              12,796
Other-Non UC             n/a             356,137             356,137
                       _______             ______              _____
                     301,408             630,456             931,864


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.4
  Standard deviation in seconds                              2.6

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.3


2.0 COMMAND mode statistics:
____________________________
Longest session recorded (minutes:seconds)              1202
Average number of searches completed per session         3.4
Retrievals per search - median                           2.0
Retrievals per search - average                         65.4
Retrievals per search - standard deviation            1503.9
Percent of searches completed with 0 results            26.8%

Percent of searches entered that are long                3.8%
Percent of long searches completed
  (includes partial results)                            65.2%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                       120,013    35.9%
  DISPLAY (excluding automatic displays)     109,088    32.7%
  ACFIND                                          15     0.0%
  BROWSE                                         572     0.2%
  SELECT                                         406     0.1%
  HELP                                         1,782     0.5%
  EXPLAIN                                      2,114     0.6%
  SET/RESET                                    7,880     2.4%
  SHOW                                           718     0.2%
  AT                                           7,812     2.3%
  ADD ON (AND, OR, AND NOT)                    4,447     1.3%
  LOGON or LOGOFF                             60,668    18.2%
  COMMENT                                          3     0.0%
  SAVE                                         1,681     0.5%
  USE                                          2,580     0.8%
  OTHER                                       14,100     4.2%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   18,485  14.8%   4,222   22.8%      10    74.9   395.9
  AUTHOR           4,872   3.9%   1,214   24.9%      14   171.6  1475.2
  CORPORATE AUTH   1,564   1.2%     558   35.7%      22   618.6  2724.6
  EXACT CA            34   0.0%       4   11.8%      11   172.5   557.2
  TITLE WORD      28,184  22.5%   9,072   32.2%       4    47.4   439.8
  EXACT TITLE     18,954  15.1%   5,226   27.6%       2    21.1   142.5
  TITLE -> TW      3,458   2.8%     801   23.2%       8    59.8   469.6
  TITLE -> XT      4,401   3.5%   1,902   43.2%       2    11.1   128.0
  SUBJECT          5,648   4.5%   1,951   34.5%      45   563.4  7838.2
  EXACT SUBJECT      291   0.2%      75   25.8%      89   789.0  3448.1
  PERIODICAL      22,504  18.0%   4,548   20.2%       5    67.8   713.5
  EXACT PE         7,969   6.4%   1,178   14.8%       3    30.9   492.9
  RPE                  7   0.0%       1   14.3%       5     4.5     1.9
  XRP                  2   0.0%       0    0.0%      27    26.5    12.0
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           184   0.1%      28   15.2%      33   526.7  2492.3
  DATE             1,827   1.5%     430   23.5%       4    91.2  1155.2
  FORM             1,305   1.0%     304   23.3%      12   309.1  3026.4
  NUMBER*             82   0.1%      41   50.0%       2   180.6   615.4
  MUSIC*              28   0.0%      20   71.4%      13    23.1    23.7
  SERIES           2,637   2.1%     844   32.0%       3    62.3   698.2
  UNIFORM TITLE       28   0.0%       8   28.6%       6   184.9   397.7
  Other indexes    2,854   2.3%   1,312   46.0%       1    11.7   209.3

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         6,566   5.5%   1,695   25.8%       4    67.3   866.0
  Single         111,875  94.5%  30,283   27.1%       4    90.4  1818.4


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       33   6.6%       4   12.1%      25    47.2    55.2
  CORPORATE AUTH       5   1.0%       1   20.0%      82    95.3    76.1
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            386  77.7%      80   20.7%      56   181.6   665.1
  EXACT SUBJECT       67  13.5%       4    6.0%      57   163.0   202.4
  UNIFORM TITLE        2   0.4%       0    0.0%       2     2.0     0.0
  SERIES               4   0.8%       3   75.0%       1     1.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             535   100%      96   17.9%      47   161.5   574.6


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.7%
  BRIEF                                                 67.3%
  LONG                                                  10.1%
  MARC                                                   4.1%
  FIELDS                                                 2.9%
  TAG                                                    1.9%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.0%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                7.5%

Ten most frequent errors:
  1. NS command - no next screen                        30.5%
  2. First word of command is invalid                   23.0%
  3. FIND command with invalid index name               10.9%
  4. Max. # of ports to a Z39 db are in use              8.7%
  5. DISPLAY command contains invalid word               4.0%
  6. Search term missing from search command             2.0%
  7. PS command - no previous screen                     1.7%
  8. KW search in database w/o KW index                  1.6%
  9. DISPLAY command - no FIND results                   1.6%
 10. Valid command at an inappropriate time              1.3%
 11. All others                                         14.8%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              20.2%
  2. FIND                                               13.5%
  3. INDEXES                                             6.4%
  4. Unrecognized term                                   5.6%
  5. COMMAND WORDS                                       5.6%
  6. PASSWORDS                                           4.5%
  7. DISPLAY                                             2.2%
  8. DATABASES                                           2.1%
  9. 3190                                                1.8%
 10. G961                                                1.8%
 11. All others                                         36.1%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 25.1%
  2. First word of command is invalid                   14.4%
  3. FIND command with invalid index name               10.8%
  4. DISPLAY command - middle of >1 screen               3.2%
  5. FIND command retrieves >1 book                      3.1%
  6. DISPLAY command-first of >1 screen                  3.0%
  7. DISPLAY command - last of >1 screen                 2.5%
  8. DISPLAY command-complete in one screen              2.4%
  9. NS command - no next screen                         2.3%
 10. FIND command retrieves 1 book                       2.1%
 11. All others                                         31.2%

Ten most frequent SHOW requests:
  1. HISTORY                                            42.2%
  2. GLOSSARY                                            7.5%
  3. SEARCH                                              5.6%
  4. SETTINGS                                            5.5%
  5. MAIL STATUS                                         4.3%
  6. DATABASE NEWS                                       3.6%
  7. NEWS                                                2.9%
  8. SYSTEM NEWS                                         1.4%
  9. CC LOADING STATISTICS                               1.3%
 10. MEDLINE NEWS                                        1.1%
 11. All others                                         24.7%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)