MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 01/01/02 through 01/31/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               2,161               8,227              10,388
Davis                  6,586                 767               7,353
Irvine                 1,724                   0               1,724
Los Angeles               45               1,841               1,886
Riverside              1,561                 362               1,923
San Diego              1,493                 688               2,181
San Francisco            698                   0                 698
Santa Barbara          1,068                 496               1,564
Santa Cruz               720                 738               1,458
LBL                        0                 397                 397
LLL                        0                 270                 270
Other - UC               228                 724                 952
CSL                        0                 615                 615
CSU                      n/a                 446                 446
Other-Non UC             n/a              16,988              16,988
                       _______             ______              _____
                      16,284              32,559              48,843


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.            1,050            3,006                 28,586
     2-4  a.m.              777            2,045                 21,799
     4-6  a.m.              736            2,021                 17,144
     6-8  a.m.            1,676            4,245                 37,924
     8-10 a.m.            6,271           20,492                174,555
    10-12 a.m.            9,506           34,368                258,363
    12-2  p.m.            8,512           29,911                216,478
     2-4  p.m.            9,791           33,149                248,339
     4-6  p.m.            5,951           21,422                168,095
     6-8  p.m.            2,043            7,564                 61,197
     8-10 p.m.            1,260            4,422                 39,728
    10-12 p.m.            1,270            3,751                 30,702
    __________       __________       __________      _________________
        Total:           48,843          166,396              1,302,910


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               5,399              24,452              29,851
Davis                 24,949               4,398              29,347
Irvine                 9,159                   0               9,159
Los Angeles              283               3,775               4,058
Riverside              6,297               1,033               7,330
San Diego              4,298               1,384               5,682
San Francisco          1,752                   0               1,752
Santa Barbara          4,887               1,304               6,191
Santa Cruz             5,459               2,444               7,903
LBL                        0                 503                 503
LLL                        0                 773                 773
Other - UC               113               2,344               2,457
CSL                        0                 699                 699
CSU                      n/a               1,698               1,698
Other-Non UC             n/a              58,993              58,993
                       _______             ______              _____
                      62,596             103,800             166,396

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              45,688             213,366             259,054
Davis                156,747              27,290             184,037
Irvine                59,674                   0              59,674
Los Angeles            3,130              31,463              34,593
Riverside             51,109              11,426              62,535
San Diego             27,365              10,158              37,523
San Francisco         14,619                   0              14,619
Santa Barbara         47,230              12,355              59,585
Santa Cruz            21,197              18,598              39,795
LBL                        0               4,284               4,284
LLL                        0               8,282               8,282
Other - UC               946              19,340              20,286
CSL                        0               6,145               6,145
CSU                      n/a              16,826              16,826
Other-Non UC             n/a             495,672             495,672
                       _______             ______              _____
                     427,705             875,205           1,302,910


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.4
  Standard deviation in seconds                              2.4

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              1.1


2.0 COMMAND mode statistics:
____________________________
Longest session recorded (minutes:seconds)              1060
Average number of searches completed per session         3.4
Retrievals per search - median                           2.0
Retrievals per search - average                         64.9
Retrievals per search - standard deviation            1398.9
Percent of searches completed with 0 results            26.8%

Percent of searches entered that are long                3.5%
Percent of long searches completed
  (includes partial results)                            64.0%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                       160,601    35.0%
  DISPLAY (excluding automatic displays)     154,190    33.6%
  ACFIND                                          14     0.0%
  BROWSE                                         935     0.2%
  SELECT                                         543     0.1%
  HELP                                         2,749     0.6%
  EXPLAIN                                      2,969     0.6%
  SET/RESET                                    9,301     2.0%
  SHOW                                           913     0.2%
  AT                                          11,015     2.4%
  ADD ON (AND, OR, AND NOT)                    5,761     1.3%
  LOGON or LOGOFF                             84,387    18.4%
  COMMENT                                          5     0.0%
  SAVE                                         2,937     0.6%
  USE                                          3,422     0.7%
  OTHER                                       19,402     4.2%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   25,049  14.9%   5,883   23.5%      10    79.3   357.7
  AUTHOR           6,084   3.6%   1,444   23.7%      11   112.4   478.1
  CORPORATE AUTH   1,915   1.1%     700   36.6%      18   610.8  5609.2
  EXACT CA            29   0.0%      15   51.7%       7   270.9   663.2
  TITLE WORD      38,643  23.0%  12,475   32.3%       4    49.6  1150.4
  EXACT TITLE     24,463  14.6%   7,339   30.0%       2    25.8   160.5
  TITLE -> TW      3,954   2.4%     998   25.2%       8    65.3   443.5
  TITLE -> XT      4,396   2.6%   1,948   44.3%       1    10.6   106.0
  SUBJECT          6,426   3.8%   2,055   32.0%      44   539.6  6326.6
  EXACT SUBJECT      398   0.2%      82   20.6%      38   495.8  1883.1
  PERIODICAL      31,845  19.0%   6,476   20.3%       5    86.2  1294.5
  EXACT PE        12,091   7.2%   1,708   14.1%       3    46.2  1161.4
  RPE                 13   0.0%       2   15.4%       3     5.8     6.1
  XRP                 13   0.0%       2   15.4%       3     2.8     1.4
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           248   0.1%      30   12.1%      55   308.3   839.2
  DATE             1,922   1.1%     406   21.1%       5    77.0   791.0
  FORM             1,871   1.1%     387   20.7%      12   256.0  3137.9
  NUMBER*            118   0.1%      58   49.2%       4  1354.4  4868.4
  MUSIC*              35   0.0%      21   60.0%      49   622.1  1225.6
  SERIES           4,232   2.5%   1,350   31.9%       4   156.2  3391.3
  UNIFORM TITLE       45   0.0%      13   28.9%      35   608.7  1246.2
  Other indexes    4,067   2.4%   1,775   43.6%       1    22.5   375.0

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         8,735   5.5%   2,260   25.9%       4   104.4  2536.9
  Single         149,809  94.5%  40,523   27.0%       4    88.7  1596.9


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       64   7.5%      12   18.8%       6    73.0   181.5
  CORPORATE AUTH      13   1.5%       3   23.1%      38   106.4   144.3
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            720  84.7%     155   21.5%      48   257.4  1580.6
  EXACT SUBJECT       48   5.6%       6   12.5%      31    74.1   101.9
  UNIFORM TITLE        1   0.1%       0    0.0%      33    33.0     0.0
  SERIES               4   0.5%       0    0.0%      59    65.5    61.8

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             894   100%     179   20.0%      31   216.2  1408.3


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.4%
  BRIEF                                                 65.1%
  LONG                                                  10.3%
  MARC                                                   4.7%
  FIELDS                                                 3.0%
  TAG                                                    2.7%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.8%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                6.7%

Ten most frequent errors:
  1. NS command - no next screen                        33.5%
  2. First word of command is invalid                   24.4%
  3. FIND command with invalid index name               11.0%
  4. DISPLAY command contains invalid word               4.0%
  5. Search term missing from search command             2.4%
  6. PS command - no previous screen                     1.9%
  7. KW search in database w/o KW index                  1.9%
  8.                                     1281            1.8%
  9. DISPLAY command - no FIND results                   1.8%
 10. Valid command at an inappropriate time              1.5%
 11. All others                                         15.8%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              23.3%
  2. FIND                                               11.0%
  3. Unrecognized term                                   6.3%
  4. INDEXES                                             5.7%
  5. COMMAND WORDS                                       5.6%
  6. PASSWORDS                                           3.7%
  7. 3190                                                3.7%
  8. DATABASES                                           3.0%
  9. DISPLAY                                             2.4%
 10. G961                                                2.0%
 11. All others                                         33.4%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 26.1%
  2. First word of command is invalid                   12.4%
  3. FIND command with invalid index name               10.5%
  4. DISPLAY command - middle of >1 screen               3.2%
  5. DISPLAY command-first of >1 screen                  3.0%
  6.                                     1281            2.8%
  7. DISPLAY command-complete in one screen              2.2%
  8. F/BR with index invalid in current DB               2.1%
  9. KW search in database w/o KW index                  2.1%
 10. NS command - no next screen                         2.0%
 11. All others                                         33.6%

Ten most frequent SHOW requests:
  1. HISTORY                                            52.8%
  2. DATABASE NEWS                                       6.4%
  3. SEARCH                                              5.7%
  4. GLOSSARY                                            5.6%
  5. SETTINGS                                            4.3%
  6. TIME                                                1.7%
  7. PE LOADING STATISTICS                               1.7%
  8. 5101                                                1.4%
  9. MAIL STATUS                                         1.4%
 10. SYSTEM NEWS                                         1.3%
 11. All others                                         17.8%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)