MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 02/01/02 through 02/28/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               2,716               8,458              11,174
Davis                  5,998                 708               6,706
Irvine                 1,467                   0               1,467
Los Angeles               53               1,570               1,623
Riverside              1,588                 305               1,893
San Diego              1,272                 475               1,747
San Francisco            621                   0                 621
Santa Barbara          1,219                 371               1,590
Santa Cruz               687                 667               1,354
LBL                        0                 310                 310
LLL                        0                 212                 212
Other - UC               116                 785                 901
CSL                        0                 636                 636
CSU                      n/a                 589                 589
Other-Non UC             n/a              14,406              14,406
                       _______             ______              _____
                      15,737              29,492              45,229


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.            1,013            3,410                 32,270
     2-4  a.m.              802            2,942                 28,132
     4-6  a.m.              696            2,712                 20,450
     6-8  a.m.            1,555            4,459                 37,554
     8-10 a.m.            5,782           21,783                151,178
    10-12 a.m.            8,557           33,067                233,315
    12-2  p.m.            7,933           29,576                220,042
     2-4  p.m.            9,138           33,435                253,704
     4-6  p.m.            5,480           21,224                155,775
     6-8  p.m.            1,946            7,365                 68,025
     8-10 p.m.            1,161            4,422                 39,810
    10-12 p.m.            1,166            4,214                 35,723
    __________       __________       __________      _________________
        Total:           45,229          168,609              1,275,978


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               7,792              27,174              34,966
Davis                 24,084               3,618              27,702
Irvine                 7,415                   0               7,415
Los Angeles              563               3,789               4,352
Riverside              7,388                 847               8,235
San Diego              4,794               1,073               5,867
San Francisco          1,429                   0               1,429
Santa Barbara          5,354                 899               6,253
Santa Cruz             5,254               1,419               6,673
LBL                        0                 406                 406
LLL                        0                 592                 592
Other - UC               244               2,402               2,646
CSL                        0                 713                 713
CSU                      n/a               2,440               2,440
Other-Non UC             n/a              58,920              58,920
                       _______             ______              _____
                      64,317             104,292             168,609

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              68,931             213,977             282,908
Davis                159,170              20,611             179,781
Irvine                48,315                   0              48,315
Los Angeles            2,021              32,413              34,434
Riverside             50,260               7,318              57,578
San Diego             25,366              10,513              35,879
San Francisco         13,350                   0              13,350
Santa Barbara         44,172               7,557              51,729
Santa Cruz            26,261              13,823              40,084
LBL                        0               3,544               3,544
LLL                        0               5,573               5,573
Other - UC             2,945              20,516              23,461
CSL                        0               5,563               5,563
CSU                      n/a              26,163              26,163
Other-Non UC             n/a             467,616             467,616
                       _______             ______              _____
                     440,791             835,187           1,275,978


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.4
  Standard deviation in seconds                              2.9

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.7


2.0 COMMAND mode statistics:
____________________________
Longest session recorded (minutes:seconds)              1134
Average number of searches completed per session         3.7
Retrievals per search - median                           2.0
Retrievals per search - average                         70.3
Retrievals per search - standard deviation            1742.0
Percent of searches completed with 0 results            26.8%

Percent of searches entered that are long                3.4%
Percent of long searches completed
  (includes partial results)                            65.0%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                       162,790    35.9%
  DISPLAY (excluding automatic displays)     154,581    34.1%
  ACFIND                                          49     0.0%
  BROWSE                                       1,440     0.3%
  SELECT                                         748     0.2%
  HELP                                         2,810     0.6%
  EXPLAIN                                      2,730     0.6%
  SET/RESET                                    8,768     1.9%
  SHOW                                           911     0.2%
  AT                                          11,306     2.5%
  ADD ON (AND, OR, AND NOT)                    5,725     1.3%
  LOGON or LOGOFF                             78,714    17.3%
  COMMENT                                          3     0.0%
  SAVE                                         2,834     0.6%
  USE                                          3,046     0.7%
  OTHER                                       17,377     3.8%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   23,454  13.8%   5,397   23.0%      10    84.3   474.2
  AUTHOR           6,537   3.8%   1,680   25.7%      11   107.3   599.1
  CORPORATE AUTH   2,125   1.2%     752   35.4%      16   379.2  2098.2
  EXACT CA            36   0.0%      10   27.8%      32   134.1   315.9
  TITLE WORD      40,244  23.7%  12,860   32.0%       4    50.2  1220.7
  EXACT TITLE     25,128  14.8%   7,464   29.7%       2    19.0   127.7
  TITLE -> TW      3,742   2.2%     942   25.2%       8    89.6   898.5
  TITLE -> XT      4,438   2.6%   1,939   43.7%       1    10.2    70.4
  SUBJECT          7,270   4.3%   2,529   34.8%      41   695.8  7976.5
  EXACT SUBJECT      591   0.3%     147   24.9%      65   605.6  2612.2
  PERIODICAL      31,601  18.6%   6,483   20.5%       5    85.1  1207.6
  EXACT PE        12,154   7.1%   1,727   14.2%       2    20.3   288.7
  RPE                 10   0.0%       1   10.0%       4    10.4    12.7
  XRP                  7   0.0%       0    0.0%       5     8.9     8.6
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           263   0.2%      39   14.8%      63  2345.7 20575.7
  DATE             1,960   1.2%     481   24.5%       5   120.6  1234.0
  FORM             1,895   1.1%     372   19.6%      13   203.1  1662.3
  NUMBER*             94   0.1%      51   54.3%       2   957.3  4065.7
  MUSIC*              42   0.0%      28   66.7%      16   140.8   382.7
  SERIES           4,474   2.6%   1,443   32.3%       4    83.1   810.1
  UNIFORM TITLE       47   0.0%      14   29.8%      60   509.1   995.4
  Other indexes    4,015   2.4%   1,513   37.7%       1    17.8   307.4

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         8,729   5.4%   2,388   27.4%       4    74.1   684.9
  Single         152,085  94.6%  40,987   26.9%       4    97.6  2118.3


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH      225  16.8%      47   20.9%       6    36.1   101.0
  CORPORATE AUTH       6   0.4%       0    0.0%       5    78.3   147.2
  EXACT CA             2   0.1%       0    0.0%      10     9.5    10.6
  SUBJECT            894  66.9%     220   24.6%      50   276.0  2629.3
  EXACT SUBJECT      202  15.1%      56   27.7%      39   259.5   545.1
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               8   0.6%       1   12.5%       9    16.7    19.6

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single           1,368   100%     328   24.0%      25   223.6  2128.6


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.4%
  BRIEF                                                 65.5%
  LONG                                                  10.1%
  MARC                                                   4.3%
  FIELDS                                                 3.0%
  TAG                                                    2.8%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.8%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                6.8%

Ten most frequent errors:
  1. NS command - no next screen                        33.6%
  2. First word of command is invalid                   26.0%
  3. FIND command with invalid index name               11.8%
  4. DISPLAY command contains invalid word               4.7%
  5. Search term missing from search command             2.5%
  6. PS command - no previous screen                     1.8%
  7. DISPLAY command - no FIND results                   1.7%
  8. Valid command at an inappropriate time              1.4%
  9. KW search in database w/o KW index                  1.4%
 10. Command contains escape or arrow key                1.2%
 11. All others                                         13.9%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              25.1%
  2. FIND                                               11.9%
  3. INDEXES                                             6.2%
  4. COMMAND WORDS                                       6.0%
  5. Unrecognized term                                   5.8%
  6. PASSWORDS                                           4.8%
  7. DATABASES                                           2.4%
  8. DISPLAY                                             2.2%
  9. CATALOG                                             2.1%
 10. NRLF                                                2.0%
 11. All others                                         31.4%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 24.5%
  2. First word of command is invalid                   14.1%
  3. FIND command with invalid index name               11.3%
  4. DISPLAY command - middle of >1 screen               4.3%
  5. DISPLAY command-first of >1 screen                  2.9%
  6. NS command - no next screen                         2.7%
  7. FIND command retrieves >1 book                      2.5%
  8. DISPLAY command-complete in one screen              2.4%
  9. DISPLAY command - last of >1 screen                 2.0%
 10. F/BR with index invalid in current DB               1.9%
 11. All others                                         31.3%

Ten most frequent SHOW requests:
  1. HISTORY                                            54.0%
  2. SEARCH                                              8.1%
  3. MAIL STATUS                                         7.8%
  4. GLOSSARY                                            7.4%
  5. SETTINGS                                            4.2%
  6. TIME                                                3.1%
  7. DATABASE NEWS                                       3.0%
  8. TERMINAL                                            1.1%
  9. NEWS                                                0.9%
 10. STATISTICS                                          0.8%
 11. All others                                          9.6%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)