MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 03/01/02 through 03/31/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               2,575               8,738              11,313
Davis                  5,796                 695               6,491
Irvine                 1,426                   0               1,426
Los Angeles               41               1,701               1,742
Riverside              1,620                 324               1,944
San Diego              1,304                 607               1,911
San Francisco            634                   0                 634
Santa Barbara          1,048                 454               1,502
Santa Cruz               788                 766               1,554
LBL                        0                 284                 284
LLL                        0                 186                 186
Other - UC               100                 849                 949
CSL                        0                 601                 601
CSU                      n/a                 583                 583
Other-Non UC             n/a              15,059              15,059
                       _______             ______              _____
                      15,332              30,847              46,179


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              949            3,382                 35,080
     2-4  a.m.              804            2,926                 33,633
     4-6  a.m.              772            2,542                 20,755
     6-8  a.m.            1,661            5,091                 38,067
     8-10 a.m.            5,941           22,339                165,475
    10-12 a.m.            8,520           32,646                234,509
    12-2  p.m.            8,178           30,782                247,312
     2-4  p.m.            9,042           34,897                259,567
     4-6  p.m.            5,688           23,605                188,942
     6-8  p.m.            2,114            8,018                 64,562
     8-10 p.m.            1,294            4,763                 37,435
    10-12 p.m.            1,216            3,895                 38,055
    __________       __________       __________      _________________
        Total:           46,179          174,886              1,363,392


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               7,234              28,178              35,412
Davis                 23,374               4,001              27,375
Irvine                 6,460                   0               6,460
Los Angeles              208               4,242               4,450
Riverside              9,940                 994              10,934
San Diego              4,951               1,320               6,271
San Francisco          1,697                   0               1,697
Santa Barbara          4,374                 870               5,244
Santa Cruz             5,225               2,807               8,032
LBL                        0                 286                 286
LLL                        0                 511                 511
Other - UC               106               2,438               2,544
CSL                        0               1,016               1,016
CSU                      n/a               2,544               2,544
Other-Non UC             n/a              62,110              62,110
                       _______             ______              _____
                      63,569             111,317             174,886

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              60,237             229,257             289,494
Davis                161,509              20,050             181,559
Irvine                47,523                   0              47,523
Los Angeles            2,847              35,499              38,346
Riverside             51,456              10,038              61,494
San Diego             34,774              16,164              50,938
San Francisco         14,386                   0              14,386
Santa Barbara         42,579               6,836              49,415
Santa Cruz            30,058              22,984              53,042
LBL                        0               2,988               2,988
LLL                        0               3,504               3,504
Other - UC               907              30,911              31,818
CSL                        0               7,430               7,430
CSU                      n/a              28,331              28,331
Other-Non UC             n/a             503,124             503,124
                       _______             ______              _____
                     446,276             917,116           1,363,392


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.4
  Standard deviation in seconds                              4.5

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              1.6


2.0 COMMAND mode statistics:
____________________________
Longest session recorded (minutes:seconds)              1210
Average number of searches completed per session         3.7
Retrievals per search - median                           2.0
Retrievals per search - average                         69.2
Retrievals per search - standard deviation            1545.6
Percent of searches completed with 0 results            26.5%

Percent of searches entered that are long                3.3%
Percent of long searches completed
  (includes partial results)                            66.4%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                       168,629    36.1%
  DISPLAY (excluding automatic displays)     157,664    33.8%
  ACFIND                                          34     0.0%
  BROWSE                                       1,070     0.2%
  SELECT                                         747     0.2%
  HELP                                         2,711     0.6%
  EXPLAIN                                      2,773     0.6%
  SET/RESET                                    9,087     1.9%
  SHOW                                           860     0.2%
  AT                                          11,605     2.5%
  ADD ON (AND, OR, AND NOT)                    6,156     1.3%
  LOGON or LOGOFF                             80,641    17.3%
  COMMENT                                          4     0.0%
  SAVE                                         3,418     0.7%
  USE                                          2,890     0.6%
  OTHER                                       18,425     3.9%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   25,418  14.4%   5,756   22.6%      10    90.3   812.6
  AUTHOR           6,089   3.4%   1,517   24.9%      11   104.5   502.0
  CORPORATE AUTH   1,730   1.0%     591   34.2%      20   399.1  1469.3
  EXACT CA            74   0.0%      26   35.1%       4   221.3  1246.6
  TITLE WORD      37,416  21.1%  11,608   31.0%       4    48.7   899.9
  EXACT TITLE     28,247  16.0%   8,519   30.2%       2    18.0   148.0
  TITLE -> TW      4,119   2.3%   1,014   24.6%       8   126.0  2335.2
  TITLE -> XT      4,527   2.6%   2,030   44.8%       2     9.7    88.4
  SUBJECT          7,792   4.4%   2,630   33.8%      48   588.0  5016.8
  EXACT SUBJECT      503   0.3%     120   23.9%      56   428.4  1437.5
  PERIODICAL      34,577  19.5%   6,931   20.0%       5    81.6  1150.2
  EXACT PE        12,752   7.2%   1,868   14.6%       2    27.1   398.2
  RPE                  7   0.0%       1   14.3%       8     7.7     5.1
  XRP                  2   0.0%       0    0.0%       7     7.0     4.2
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           648   0.4%      86   13.3%      17  1467.5 17918.0
  DATE             2,046   1.2%     430   21.0%       4    76.4   438.0
  FORM             2,476   1.4%     538   21.7%      10   317.7  4368.4
  NUMBER*            115   0.1%      45   39.1%       2    86.2   376.7
  MUSIC*              77   0.0%      23   29.9%      52   373.6   515.3
  SERIES           4,147   2.3%   1,379   33.3%       3    82.9   740.2
  UNIFORM TITLE       28   0.0%       9   32.1%      25   773.1  1452.9
  Other indexes    4,299   2.4%   2,010   46.8%       1    32.2   425.2

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         9,522   5.7%   2,436   25.6%       3   117.9  2278.7
  Single         157,206  94.3%  42,104   26.8%       4    92.6  1798.8


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       80   8.4%      19   23.7%       5    47.7   110.2
  CORPORATE AUTH       6   0.6%       1   16.7%       2   121.8   260.7
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            808  84.9%     163   20.2%      40   354.4  3989.3
  EXACT SUBJECT       51   5.4%       7   13.7%      59   342.9  1033.9
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               7   0.7%       2   28.6%       8    33.0    52.2

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single           1,033   100%     205   19.8%      31   300.4  3530.4


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.6%
  BRIEF                                                 66.2%
  LONG                                                   9.4%
  MARC                                                   4.7%
  FIELDS                                                 4.1%
  TAG                                                    2.0%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.1%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                6.7%

Ten most frequent errors:
  1. NS command - no next screen                        33.6%
  2. First word of command is invalid                   25.0%
  3. FIND command with invalid index name               12.8%
  4. DISPLAY command contains invalid word               4.5%
  5. Search term missing from search command             2.6%
  6. PS command - no previous screen                     2.1%
  7. DISPLAY command - no FIND results                   1.6%
  8. Valid command at an inappropriate time              1.5%
  9. KW search in database w/o KW index                  1.3%
 10. Command contains escape or arrow key                1.1%
 11. All others                                         13.8%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              27.0%
  2. FIND                                               13.3%
  3. Unrecognized term                                   6.5%
  4. INDEXES                                             5.7%
  5. COMMAND WORDS                                       5.6%
  6. PASSWORDS                                           3.8%
  7. DISPLAY                                             2.6%
  8. DATABASES                                           2.0%
  9. ADD-ON SEARCH                                       1.9%
 10. LOCATE (PE DB)                                      1.9%
 11. All others                                         29.8%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 22.7%
  2. First word of command is invalid                   13.6%
  3. FIND command with invalid index name               12.4%
  4. DISPLAY command - middle of >1 screen               3.7%
  5. DISPLAY command-first of >1 screen                  3.3%
  6. NS command - no next screen                         3.1%
  7. FIND command retrieves >1 book                      2.8%
  8. TW search with zero results                         2.2%
  9. DISPLAY command-complete in one screen              2.0%
 10. DISPLAY command - last of >1 screen                 2.0%
 11. All others                                         32.3%

Ten most frequent SHOW requests:
  1. HISTORY                                            55.6%
  2. SEARCH                                              8.8%
  3. GLOSSARY                                            6.7%
  4. SETTINGS                                            5.7%
  5. PSYCINFO NEWS                                       3.6%
  6. TIME                                                1.9%
  7. DATABASE NEWS                                       1.6%
  8. MAIL STATUS                                         1.6%
  9. TERMINAL                                            1.5%
 10. LAUC NEWS                                           1.4%
 11. All others                                         11.6%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)