MELVYL CATALOG DATABASE TELNET STATISTICS
                 Time period: 04/01/02 through 04/30/02

1.0  SUMMARY STATISTICS
_______________________

1.1  Total sessions:
____________________

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               2,935               9,065              12,000
Davis                  5,789                 645               6,434
Irvine                 1,763                   0               1,763
Los Angeles               32               1,640               1,672
Riverside              1,808                 328               2,136
San Diego              1,504                 516               2,020
San Francisco            599                   0                 599
Santa Barbara            983                 333               1,316
Santa Cruz               774                 716               1,490
LBL                        0                 263                 263
LLL                        0                 209                 209
Other - UC                85               1,189               1,274
CSL                        0                 538                 538
CSU                      n/a                 523                 523
Other-Non UC             n/a              14,527              14,527
                       _______             ______              _____
                      16,272              30,492              46,764


Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.            1,022            3,011                 23,536
     2-4  a.m.              813            2,543                 23,599
     4-6  a.m.              701            2,000                 16,844
     6-8  a.m.            1,564            5,203                 36,932
     8-10 a.m.            5,838           23,154                163,755
    10-12 a.m.            8,751           35,721                250,322
    12-2  p.m.            8,262           34,600                248,886
     2-4  p.m.            9,300           36,514                262,286
     4-6  p.m.            5,775           23,851                171,101
     6-8  p.m.            2,045            7,965                 61,106
     8-10 p.m.            1,378            5,296                 38,771
    10-12 p.m.            1,315            5,559                 52,204
    __________       __________       __________      _________________
        Total:           46,764          185,417              1,349,342


1.2  FIND commands
__________________

Number of FIND commands issued by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley               7,485              29,650              37,135
Davis                 25,067               4,971              30,038
Irvine                 8,731                   0               8,731
Los Angeles              102               3,844               3,946
Riverside             12,042               1,080              13,122
San Diego              4,610               1,446               6,056
San Francisco          1,773                   0               1,773
Santa Barbara          4,658                 644               5,302
Santa Cruz             7,090               4,324              11,414
LBL                        0                 245                 245
LLL                        0                 416                 416
Other - UC                86               2,869               2,955
CSL                        0                 730                 730
CSU                      n/a               2,606               2,606
Other-Non UC             n/a              60,948              60,948
                       _______             ______              _____
                      71,644             113,773             185,417

1.3  Records Displayed
______________________

Number of Records Displayed by location:

Location               Library             Remote              Total
________               _______             ______              _____
Berkeley              64,903             219,197             284,100
Davis                166,301              25,497             191,798
Irvine                59,367                   0              59,367
Los Angeles            1,136              30,242              31,378
Riverside             59,831               9,040              68,871
San Diego             22,734              11,809              34,543
San Francisco         17,000                   0              17,000
Santa Barbara         46,335               5,617              51,952
Santa Cruz            25,382              18,697              44,079
LBL                        0               1,811               1,811
LLL                        0               7,898               7,898
Other - UC               445              32,219              32,664
CSL                        0               5,234               5,234
CSU                      n/a              27,140              27,140
Other-Non UC             n/a             491,507             491,507
                       _______             ______              _____
                     463,434             885,908           1,349,342


1.4  Response time
__________________

Search response time from receipt of command at
DLA until transmission of response:
  Average in seconds                                         0.4
  Standard deviation in seconds                              2.5

Display response time from receipt of command at
DLA until transmission of a complete screen:
  Average in seconds                                         0.2
  Standard deviation in seconds                              0.8


2.0 COMMAND mode statistics:
____________________________
Longest session recorded (minutes:seconds)              1210
Average number of searches completed per session         3.9
Retrievals per search - median                           2.0
Retrievals per search - average                         65.3
Retrievals per search - standard deviation            1253.7
Percent of searches completed with 0 results            26.8%

Percent of searches entered that are long                3.3%
Percent of long searches completed
  (includes partial results)                            66.7%

Commands entered, by type, excluding errors:
                                               Total  Percentage
  FIND                                       178,072    36.8%
  DISPLAY (excluding automatic displays)     163,303    33.7%
  ACFIND                                          20     0.0%
  BROWSE                                       1,065     0.2%
  SELECT                                         766     0.2%
  HELP                                         3,058     0.6%
  EXPLAIN                                      2,789     0.6%
  SET/RESET                                    9,450     2.0%
  SHOW                                           904     0.2%
  AT                                          12,196     2.5%
  ADD ON (AND, OR, AND NOT)                    7,267     1.5%
  LOGON or LOGOFF                             81,568    16.8%
  COMMENT                                          2     0.0%
  SAVE                                         2,887     0.6%
  USE                                          2,704     0.6%
  OTHER                                       18,204     3.8%


FINDs completed:                                    RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   25,983  14.0%   6,028   23.2%      10    81.5   549.2
  AUTHOR           6,154   3.3%   1,534   24.9%      11   104.1   605.4
  CORPORATE AUTH   1,730   0.9%     630   36.4%      17   822.9  6532.8
  EXACT CA           102   0.1%      15   14.7%       3   147.6   963.6
  TITLE WORD      37,829  20.3%  12,245   32.4%       4    63.3  1344.2
  EXACT TITLE     35,381  19.0%   9,371   26.5%       2    17.6   172.0
  TITLE -> TW      4,465   2.4%   1,097   24.6%       8    63.3   456.7
  TITLE -> XT      5,002   2.7%   2,274   45.5%       2    14.0   122.9
  SUBJECT          8,109   4.4%   2,693   33.2%      47   546.1  3370.1
  EXACT SUBJECT      503   0.3%      96   19.1%      97   508.5  1169.7
  PERIODICAL      34,404  18.5%   7,799   22.7%       5    78.1  1027.6
  EXACT PE        12,934   7.0%   2,081   16.1%       3    22.7   290.1
  RPE                  7   0.0%       2   28.6%       2     5.8     7.3
  XRP                  6   0.0%       1   16.7%       6     7.2     4.1
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE           250   0.1%      38   15.2%      56  2001.1 18180.1
  DATE             2,137   1.1%     503   23.5%       3    61.8   303.7
  FORM             2,209   1.2%     562   25.4%      12   269.3  4029.2
  NUMBER*            120   0.1%      56   46.7%       2   797.9  3909.6
  MUSIC*              60   0.0%      39   65.0%      22    89.2   143.2
  SERIES           4,030   2.2%   1,227   30.4%       5    78.2   498.5
  UNIFORM TITLE       91   0.0%      40   44.0%      20   302.5   686.9
  Other indexes    4,374   2.4%   1,832   41.9%       1    14.3   167.5

  * Number indexes include REPORT NUMBER  STOCK NUMBER,
       GOVERNMENT DOCUMENTS, and GPO ITEM NUMBER;
    Music indexes include MUSICAL KEY, MUSIC PUBLISHER, and THEMATIC

  By number of indexes:
  Multiple         9,270   5.3%   2,558   27.6%       3    99.4  1548.2
  Single         166,767  94.7%  44,915   26.9%       4    88.3  1467.9


BROWSEs completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  BROs      No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       38   3.9%       6   15.8%       9   158.4   609.3
  CORPORATE AUTH       8   0.8%       5   62.5%     464   488.7    42.7
  EXACT CA             0   0.0%       0    0.0%       0     0.0     0.0
  SUBJECT            779  80.3%     160   20.5%      57   199.5   486.8
  EXACT SUBJECT      139  14.3%      10    7.2%      31   120.3   168.5
  UNIFORM TITLE        0   0.0%       0    0.0%       0     0.0     0.0
  SERIES               6   0.6%       3   50.0%      39    30.7    24.6

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single           1,011   100%     189   18.7%      43   177.9   446.4


DISPLAY commands, by type, excluding automatic displays:
  REVIEW                                                11.5%
  BRIEF                                                 65.5%
  LONG                                                   8.7%
  MARC                                                   4.3%
  FIELDS                                                 4.6%
  TAG                                                    2.6%
  PERIODICALS                                            0.0%
  COMMENTS                                               0.0%
  Other (includes BROWSE, ACFIND)                        2.7%


3.0  Error, EXPLAIN and HELP statistics
__________________________________________________________

Percent of commands that contained errors                6.9%

Ten most frequent errors:
  1. NS command - no next screen                        34.0%
  2. First word of command is invalid                   25.9%
  3. FIND command with invalid index name               12.6%
  4. DISPLAY command contains invalid word               4.6%
  5. Search term missing from search command             2.5%
  6. PS command - no previous screen                     2.1%
  7. Valid command at an inappropriate time              1.6%
  8. DISPLAY command - no FIND results                   1.6%
  9. KW search in database w/o KW index                  1.1%
 10. Command contains escape or arrow key                1.0%
 11. All others                                         13.0%

Ten most frequent EXPLAIN requests:
  1. GUIDE                                              29.7%
  2. FIND                                               11.8%
  3. INDEXES                                             5.9%
  4. COMMAND WORDS                                       5.8%
  5. Unrecognized term                                   5.2%
  6. PASSWORDS                                           4.4%
  7. CATALOG                                             2.2%
  8. DATABASES                                           2.1%
  9. DISPLAY                                             2.0%
 10. LOCATE (PE DB)                                      2.0%
 11. All others                                         28.9%

Ten most frequent HELP situations:
  1. Command mode selected from Welcome                 23.5%
  2. First word of command is invalid                   15.0%
  3. FIND command with invalid index name               13.8%
  4. DISPLAY command - middle of >1 screen               4.0%
  5. DISPLAY command-first of >1 screen                  2.9%
  6. NS command - no next screen                         2.4%
  7. FIND command retrieves >1 book                      2.1%
  8. DISPLAY command-complete in one screen              2.1%
  9. TW search with zero results                         2.0%
 10. F/BR with index invalid in current DB               1.9%
 11. All others                                         30.2%

Ten most frequent SHOW requests:
  1. HISTORY                                            49.4%
  2. SEARCH                                             12.6%
  3. GLOSSARY                                            9.6%
  4. SETTINGS                                            7.9%
  5. DATABASE NEWS                                       2.1%
  6. NEWS                                                1.7%
  7. PSYCINFO NEWS                                       1.4%
  8. MAIL STATUS                                         1.4%
  9. STATISTICS                                          0.9%
 10. SYSTEMS INFORMATION                                 0.8%
 11. All others                                         12.3%
CATmm/dd cat      MELVYL CATALOG DATABASE TELNET STATISTICS (weekly)